Sky Outage Report in Newtownards, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newtownards, Northern Ireland
The most recent Sky outage reports came from the following cities: Newtownabbey, Belfast and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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MJ 🇪🇺 #FBPE
(@irisheyed) reported
from
Castlereagh, Northern Ireland
@SkyHelpTeam my box is not working and not of your online/app advice is working....
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks
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Suzi McILwain
(@Suzi_Mcilwain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.
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Guido
(@GuidoRugo) reported
from
Comber, Northern Ireland
@SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password
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Ronnie McDowell 🔑
(@RonnieMcD424uk) reported
from
Belfast, Northern Ireland
Disgrace that you can’t get through to @SkyUK @SkyHelpTeam. Services switched off when I can’t get out to pay the bill and when you phone to talk you get zero help!!
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Chelsea
(@roundfacee_) reported
from
Bangor, Northern Ireland
@SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise
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Gerard
(@gerardmc66) reported
from
Belfast, Northern Ireland
@SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP
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The man Its crossbow (Adam) 😎
(@Adammisc20) reported
from
Newtownards, Northern Ireland
**** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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catherine l
(@cathl68) reported
from
Newtownards, Northern Ireland
So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@Cara_Erin @DisneyPlusUK @SkyHelpTeam If someone in @SkyUK has told you you need to get it through them they are just trying to make a sale. This will work like Netflix etc u just download the app on skybox, iPad, TV, Xbox etc and login
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UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!
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Ryan Batchelor
(@BatchyCOYG) reported
from
Dundonald, Northern Ireland
@ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄
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Stephen Orr
(@stephenorr20) reported
from
Newtownards, Northern Ireland
@SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!
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kyle barron
(@kylebarron01) reported
from
Belfast, Northern Ireland
@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!
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Phil Designs
(@PhilDesignsNI) reported
from
Dundonald, Northern Ireland
@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
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Rebecca
(@hsiroc87) reported
from
Jordanstown, Northern Ireland
@SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
-
UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Whalley
(@charliewhalley3) reported
@SkyHelpTeam I appreciate you’re just doing your best inside the terrible customer service structure that sky has set up. But no, the link below does not help me.
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Nic
(@xnicxs) reported
@SkyUK Internet is down / seriously lagging
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Gareth. ' The Bionic Man ' Hamilton
(@romfordslim1477) reported
@SkyHelpTeam What's shortly and as I'm a long standing customer I should get invite straight away
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Mark Roberts
(@marky_mamil) reported
@SkyHelpTeam yes. i just want to cancel it as it is awful. got delivered Tuesday. cancelling today. checkout the Skyglass forum on Sky. Skyglass is awful. then you’ll see why
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Gareth. ' The Bionic Man ' Hamilton
(@romfordslim1477) reported
@SkyHelpTeam @nwilliams2107 So I'm platinum customer still no email saying when I can buy
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jimmy.jazz
(@joe_rockabilly) reported
@CameronT94 @SkySports You’re determined not to get this! Some of us differentiate between your club (a vessel) & the principle - a country owning a football club but hiding behind PIF. The principle is interesting, the vessel isn’t. NUFC will only become interesting if Saudi Arabia fail to win owt!
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GREG BOND
(@bondyboo21) reported
@SkyHelpTeam absolutely no help 2 hours on phone to reduce my bill & now having to pay £180+ more!! Sick of calls nobody at Sky knows what they are doing! Now cancelled Direct Debit as cannot trust what they will take!! Please please please get a Manager to call me today by 5pm
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Mark Roberts
(@marky_mamil) reported
@SkyHelpTeam Can't cancel online. So far been on hold for 40 minutes after being disconnected after being on a call to Sky for 35 minutes. Tried again and 25 minutes in I've given up. Can't cancel online. Can't get anyone to cancel on the phone @FCA here I come
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Debbie Smith
(@debsurfs) reported
@SkyHelpTeam Hi, have received my email & tried multiple times online and also once over the phone. I get to the part when I accept the credit info and then there is a technical error. Have been told this has been reported but could take a week to resolve - very frustrating! Can you help?
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Emma Bernard
(@EmmaHBernard) reported
@SkyHelpTeam When i call sky they say its openreaches problem and when I contact openreach they say its sky's problem? Sky said openreach will call about the welfare case. Who's problem is it? When can they get a cherry picker out to fix the cable?