Sky

Sky Outage Report in Newtownards, Northern Ireland

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The latest reports from users having issues in Newtownards come from postal codes BT23.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newtownards, Northern Ireland 12/30/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent Sky outage reports came from the following cities: Belfast and Newtownards.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast TV
United KingdomNewtownards TV
United KingdomBelfast Internet
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • Messi_the_best Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband

  • cathl68 catherine l (@cathl68) reported from Newtownards, Northern Ireland

    So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡

  • ElevenThirty Paul McCormack (@ElevenThirty) reported from Carrickfergus, Northern Ireland

    @SkyHelpTeam any idea when the broadband issue around BT38 will be resolved?

  • PhilDesignsNI Phil Designs (@PhilDesignsNI) reported from Dundonald, Northern Ireland

    @SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.

  • Suzi_Mcilwain Suzi McILwain (@Suzi_Mcilwain) reported from Belfast, Northern Ireland

    @SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • UKNeil1979 UK Neil (@UKNeil1979) reported from Greenisland, Northern Ireland

    Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!

  • UKNeil1979 UK Neil (@UKNeil1979) reported from Greenisland, Northern Ireland

    Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam

  • GuidoRugo Guido (@GuidoRugo) reported from Comber, Northern Ireland

    @SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password

  • Messi_the_best Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband

  • SeanyboMcGeown Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks

  • hsiroc87 Rebecca (@hsiroc87) reported from Jordanstown, Northern Ireland

    @SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.

  • kylebarron01 kyle barron (@kylebarron01) reported from Belfast, Northern Ireland

    @SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!

  • SeanyboMcGeown Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!

  • BatchyCOYG Ryan Batchelor (@BatchyCOYG) reported from Dundonald, Northern Ireland

    @ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄

  • helloadambooth Adam Booth (@helloadambooth) reported from Belfast, Northern Ireland

    @SkyHelpTeam Hi, I’m having constant Broadband drops in Belfast. I don’t see any reported issues on your official page?

  • irisheyed MJ 🇪🇺 #FBPE (@irisheyed) reported from Castlereagh, Northern Ireland

    @SkyHelpTeam my box is not working and not of your online/app advice is working....

  • gerardmc66 Gerard (@gerardmc66) reported from Belfast, Northern Ireland

    @SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP

  • blamethepain Simon H. (@blamethepain) reported from Belfast, Northern Ireland

    @SkyHelpTeam hopefully by sending a message on here I’ll get some help. All other avenues are closed even for key workers it seems.

  • Adammisc20 The man Its crossbow (Adam) 😎 (@Adammisc20) reported from Newtownards, Northern Ireland

    **** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HarshalVadera Harshal Vadera (@HarshalVadera) reported

    @SkyUK your online support has been professional but it’s getting frustrated getting the same feedback time and again. Need your team to resolve this. Thanks

  • choicesbrexutuk choicesman2000 (@choicesbrexutuk) reported

    @SkyHelpTeam We get as far as the reset then it goes off I have just reset it again it's not working can you send an engineer

  • Dekana Dekana (@Dekana) reported

    So @SkyUK my broadband has been atrocious for weeks now & this past week I can’t use it at all, only 4G. Been trying to get hold of someone no answer just put on hold for ages. PLEASE HELP! @Jlizzimore1 not great when trying to work from home!!!!

  • GordonHerd1 Gordon Herd 🔶️ (@GordonHerd1) reported

    @SkyHelpTeam My internet keeps going offline. I am in Fife, is there any issues with broadband in this area?

  • Magnumflyer Mark Duffy (@Magnumflyer) reported

    @SkyHelpTeam is there a problem with sky in the Penicuik deanburn area eh26 9hh

  • joes4130 joes4130 (@joes4130) reported

    @SkyHelpTeam I have done all that. It's says there is a problem and to get an engineer. But that will cost £65. An engineer completely replaced the line a few months back and it worked fine for a few months after that. So I can't see there being a problem at my end.

  • joes4130 joes4130 (@joes4130) reported

    @SkyHelpTeam As soon as I am able to return to work. I will be switching Internet providers. I am messaging using mobile data. I have lost so many hours of work through slow or no Internet connection.

  • alan_darlington Alan Darlington (@alan_darlington) reported

    @SkyHelpTeam That there’s a issue with the mini box

  • Iamleenelson Jinglee Bells 🎄🎅❄️☃️ (@Iamleenelson) reported

    @mtjrichardson @SkyUK I am close to switching. Was thinking BT they have decent deals on at the moment. Had an engineer out twice last year for the same problem.

  • Tweax65 Tina Dodd (@Tweax65) reported

    @SkyUK for the love of God how do you get to actually get to speak to a human about a problem. The issue can’t be resolved by looking on line so I need to speak to someone