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Sky Outage Report in Newtownards, Northern Ireland

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newtownards, Northern Ireland

The most recent Sky outage reports came from the following cities: Belfast, Newtownabbey, and Bangor.

CityProblem TypeReport Time
Belfast Internet 3 days ago
Belfast Phone 6 days ago
Belfast Internet 7 days ago
Belfast Wi-fi 8 days ago
Belfast E-mail 8 days ago
Newtownabbey TV 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • davmacfc
    Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • hsiroc87
    Rebecca (@hsiroc87) reported from Jordanstown, Northern Ireland

    @SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.

  • kylebarron01
    kyle barron (@kylebarron01) reported from Belfast, Northern Ireland

    @SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!

  • cathl68
    catherine l (@cathl68) reported from Newtownards, Northern Ireland

    So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡

  • Messi_the_best
    Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband

  • blamethepain
    Simon H. (@blamethepain) reported from Belfast, Northern Ireland

    @SkyHelpTeam hopefully by sending a message on here I’ll get some help. All other avenues are closed even for key workers it seems.

  • Messi_the_best
    Messi_the_best (@Messi_the_best) reported from Newtownabbey, Northern Ireland

    @SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband

  • SeanyboMcGeown
    Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!

  • helloadambooth
    Adam Booth (@helloadambooth) reported from Belfast, Northern Ireland

    @SkyHelpTeam Hi, I’m having constant Broadband drops in Belfast. I don’t see any reported issues on your official page?

  • Adammisc20
    The man Its crossbow (Adam) 😎 (@Adammisc20) reported from Newtownards, Northern Ireland

    **** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet

  • UKNeil1979
    UK Neil (@UKNeil1979) reported from Greenisland, Northern Ireland

    Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!

  • ElevenThirty
    Paul McCormack (@ElevenThirty) reported from Carrickfergus, Northern Ireland

    @SkyHelpTeam any idea when the broadband issue around BT38 will be resolved?

  • SeanyboMcGeown
    Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks

  • Suzi_Mcilwain
    Suzi McILwain (@Suzi_Mcilwain) reported from Belfast, Northern Ireland

    @SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.

  • UKNeil1979
    UK Neil (@UKNeil1979) reported from Greenisland, Northern Ireland

    Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam

  • BatchyCOYG
    Ryan Batchelor (@BatchyCOYG) reported from Dundonald, Northern Ireland

    @ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄

  • gerardmc66
    Gerard (@gerardmc66) reported from Belfast, Northern Ireland

    @SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP

  • PhilDesignsNI
    Phil Designs (@PhilDesignsNI) reported from Dundonald, Northern Ireland

    @SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.

  • blueskyvideoguy
    Peter Craven (@blueskyvideoguy) reported from Belfast, Northern Ireland

    @Counter_Digital @SkySports @premierleague 100% - you just need to look at my TV bill to know that I’ll subscribe to most stuff where there’s some value. This is just profiteering at its worst. #bigpicture #bigripoff

  • GuidoRugo
    Guido (@GuidoRugo) reported from Comber, Northern Ireland

    @SkyHelpTeam I already did it, they told me there is no issue with my account. I also reset password, but still get the message, even with a wrong password

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DallasLeeds31
    🏆💙💛Melissa💙💛🏆 (@DallasLeeds31) reported

    @SkyHelpTeam why have me and my sister got no signal on our phone and say emergency calls only is it down????

  • _Pheebus
    pheebs (@_Pheebus) reported

    hi @SkyHelpTeam why has my signal just gone off???

  • dharvey4
    Dan Harvey (@dharvey4) reported

    @SkySports His record is poor the last 5 years.

  • lawt11
    James Lawton (@lawt11) reported

    @SkyUK mobile data down?!? Any ideas on a timescale to fix?

  • scottroots
    Scott Roots (@scottroots) reported

    Hey @SkyUK @SkyHelpTeam no mobile signal at RG14. Service checker says it’s ok, but all 5 sky handsets in our house no signal.

  • darndufoe
    Darren Dufoe (@darndufoe) reported

    @SkyHelpTeam @flage101 Fix it Emma…

  • radstrongdoctor
    Radfoot Strongdoctor (@radstrongdoctor) reported

    @SkyHelpTeam @SBC_shoequeen Be honest, it's a widespread issue

  • 1rishShamrock
    Graham Ellis (@1rishShamrock) reported

    @SkyHelpTeam Hi, My mobile which has been working perfectly for last 18 months is not able to make calls. Not registered on network and emergency calls only are some of the messages. The account is up to date with no overdue payments.

  • danjwelch
    Daniel Welch (@danjwelch) reported

    @SkyHelpTeam I have no mobile signal - can someone tell me what is happening? Your service status online says no issues and everything is working fine…….that does not seem to be the case!! Any chance of some useful and decent information? Thanks.

  • janetxhouse
    Janet House (@janetxhouse) reported

    @SkyHelpTeam intermittent service?? I have 5 phones with not one having had signal for hours! I hope this is resolved fast!