Sky Outage Report in Dundonald, Northern Ireland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dundonald, Northern Ireland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dundonald, Northern Ireland
The most recent Sky outage reports came from the following cities: Belfast, Lisburn and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Lisburn |
Internet | |
| Belfast |
Internet | |
| Newtownards |
TV | |
| Newtownards |
TV | |
| Belfast |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dundonald, Northern Ireland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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MJ 🇪🇺 #FBPE
(@irisheyed) reported
from
Castlereagh, Northern Ireland
@SkyHelpTeam my box is not working and not of your online/app advice is working....
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Rebecca
(@hsiroc87) reported
from
Jordanstown, Northern Ireland
@SkyHelpTeam Newtownabbey (BT37) internet is down. Highly inconvenient. It’s also beeme extremely slow when working.
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks
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Chelsea
(@roundfacee_) reported
from
Bangor, Northern Ireland
@SkyHelpTeam I've accidentally added sky go extra to my account which I I don't want and can't cancel even though I've followed details on website. Please advise
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam @JoeAgnew10 Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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Sean Mc Geown
(@SeanyboMcGeown) reported
from
Belfast, Northern Ireland
@SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!
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UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Shock of 2020 Skybroadband is down again! Get this sorted @SkyHelpTeam this is just getting ridiculous!
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Phil Designs
(@PhilDesignsNI) reported
from
Dundonald, Northern Ireland
@SkyHelpTeam broadband isn’t working in Belfast BT16 area, looking at Twitter seems to be a problem across the country.
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Gerard
(@gerardmc66) reported
from
Belfast, Northern Ireland
@SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP
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Jenine McNab
(@jeninbos) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam It seems to be working now. But there was definitely an outage again last night.
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Ronnie McDowell 🔑
(@RonnieMcD424uk) reported
from
Belfast, Northern Ireland
Disgrace that you can’t get through to @SkyUK @SkyHelpTeam. Services switched off when I can’t get out to pay the bill and when you phone to talk you get zero help!!
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catherine l
(@cathl68) reported
from
Newtownards, Northern Ireland
So much for upgrading to @SkyUK super fast broadband. Since the engineer flicked the switch this morning I’ve had no internet and won’t until Tuesday. Rescheduled virtual interviews and now having to use my Parents internet for a connection. Not a happy customer 😡
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Messi_the_best
(@Messi_the_best) reported
from
Newtownabbey, Northern Ireland
@SkyHelpTeam Hi I expect Sky to show goodwill to all their customers who were inconvenienced today. My wife & I are both working remotely and there was very poor communication over this issue as well as impacting on the work we need to do #skybroadband
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UK Neil
(@UKNeil1979) reported
from
Greenisland, Northern Ireland
Annnnnnnd Sky Broadband is down again, and again it’s either on a Monday or a Tuesday 🙄 Someone may think these power shortages are being arrange for something particular 🤔🤔🤔 @SkyHelpTeam
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Ryan Batchelor
(@BatchyCOYG) reported
from
Dundonald, Northern Ireland
@ToonFan14 @SkySports @PeteGravesTV BT Sports is just as bad. We should be thanking him 🙄
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Stephen Orr
(@stephenorr20) reported
from
Newtownards, Northern Ireland
@SkyHelpTeam are you having issues with connecting skyq boxes on line. I got Q upgrade installed this morning and the box keeps losing connection both through hardwire and Wi-fi. My broadband is working fine for everything else. Getting very very frustrated
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Suzi McILwain
(@Suzi_Mcilwain) reported
from
Belfast, Northern Ireland
@SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.
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The man Its crossbow (Adam) 😎
(@Adammisc20) reported
from
Newtownards, Northern Ireland
**** SKY WORST INTERNET OUT @SkyUK it’s down 24/7 #skyinternet
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@Cara_Erin @DisneyPlusUK @SkyHelpTeam If someone in @SkyUK has told you you need to get it through them they are just trying to make a sale. This will work like Netflix etc u just download the app on skybox, iPad, TV, Xbox etc and login
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Dan Montague
(@dan_montague) reported
from
Hillsborough, Northern Ireland
@SkyHelpTeam been “on hold” for a web chat agent for 2hours - I want to cancel my TV subscription and amend my broadband/talk subscription... do not blame COVID!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Murray
(@paul_a_murray) reported
@SkyUK So £25 for 18 months means that I would pay a grand total of £450 over 18 months for this service, right? I wouldn't end up paying more because you add CPI+3% a couple of months after I join or anything like that, right? Right?
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Rob Webb
(@bobblewebb) reported
@SaltireSatire78 @SkyHelpTeam I think there is a general issue I’m getting the same, keep getting a multi coloured stripe across the middle of the screen then it comes and goes again. What’s going on?
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⚫️ WeAreAll_Immigrants
(@Mongrel_Nati0n) reported
@frankofarrell @SkySports S*y ruining football from the top down. And from the bottom what little is left of it. #AMF
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Darren Foster
(@68Fozzy) reported
@SkyUK I pay £150 now for my package which is becoming unaffordable can you help as I don’t want to leave SKY but also don’t want a new TV, if not may need to cancel my package after over 17 years with no missed payments 🥲
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Mr Creamola Foam 🏴
(@creamolafoam1) reported
@SkyHelpTeam @alighirl77 Isn’t that what she pays you guys for? Deals everywhere don’t stick with them if you aren’t getting the service you are paying for!!!
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Michael Beardmore
(@MickeyBeardmore) reported
@SkyHelpTeam what is going on in the B44 area? My Sky Glass TV is not working at all.
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Matt Bates - Black Country Vlogger
(@BCVlogger) reported
@SkyHelpTeam We're in USA and can't do texts or make calls but roaming internet works. Other ppl in forum in other countries on holiday same problem. What's up?
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Michael Beardmore
(@MickeyBeardmore) reported
@SkyHelpTeam My Sky Glass TV will not work. When I ring the customer services number it says "we are aware of an issue with your telephone exchange" then I am told I will have to wait 45 mins to speak to an operator. I do not pay £100+ a month for this sort of service
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Tinky Pitstop™
(@TinkyPitstop) reported
@SkyHelpTeam hi is there a problem with accessing the apps again?! Second time in a couple of weeks.
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Georgina Quaife
(@GeorginaQuaife) reported
@SkyHelpTeam Hi Lauren! Thanks for getting back to me. I'm a bit worried that my puck has broken as it keeps trying to apply a software update (after a reset) gets stuck with a solid red light. Is this the same issue?