Sky Outage Report in Farmborough, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Farmborough, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Farmborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Farmborough, Bath and North East Somerset, England
The most recent Sky outage reports came from the following cities: Bristol, Radstock, Box, Wells, Frome and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Radstock |
TV | |
| Radstock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Farmborough, England
Latest outage, problems and issue reports in Farmborough and nearby locations:
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam broadband outage in Bradford on Avon (Ba15) for the past hour. Any idea when normal service will resume? Thanks.
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam Then again it now says an outage in our area. No landlines either
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam You sent me a phone with a scratch on it. I go to ask for a replacement and you want me to send the phone back first. Then I would be without a device. You should use the dpd swap service. Not my fault that the phone is damaged.
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No satellite signal it was working thennoff i reset the box 4 times stil nothike this its starting to piss me off now i not paying no money for this u can forget it
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Mark Bevan
(@mbevan84) reported
from
Frome, England
@croxocube @SkyHelpTeam Have this very same problem
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam I kinda need you to stop pushing this problem back to me and you actually as a business improve your network coverage
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam Of course you’ll tell me you can’t help as you don’t deal with mobile but I have already tried customer service. Got nowhere.
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam Yes I can see that from my screenshot. Can you say if it is an exchange issue? Or a connection box at the end of my road is at fault? No landline, so no incoming or outgoing calls.
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
I wonder how many days in your life, u r on the phone to @SkyUK @SkyHelpTeam and still get nowhere? It’s funny, if u say upgrade, u r talking to someone within 5 min but say cancel and it’s over a 20 min wait and then when u r talking to someone, I get hung up on😡😡
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
Cool, @SkyHelpTeam your complaints procedure is not existant. “Complaint” advisers on web chat are not willing to help
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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Paul
(@Paul_H1982) reported
from
Bristol, England
I would love to be on the kind of mobile network where I could just stop on my walk, sit on a bench and check Instagram but sadly @SkyHelpTeam mobile network has truly awful network coverage you can’t do basic things like that, really pissing me off now.
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No its sun out its youre crap not working im fedup with it now all the time same crap 5 times i reset it nothike skyq box its ****
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Phillip Gray
(@Phillip52626118) reported
from
Bathford, England
@SkyHelpTeam can I just say trying to reactivate your Discovery+ account on skyQ box is nearly impossible. It took me about 40 minutes after signing into my account to be able to enter six digit code. First there’s no where to enter the code and the robot help is a pain
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AphexDex
(@Aphex_Dex) reported
@SkySports Can't blame VAR for Gomez being an absolutely terrible footballer
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Brad Nicholls
(@BradNicholls7) reported
@SkyHelpTeam That it’s not finiding my wifi at all, been down all day, red middle light too
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Tina Smithson
(@SmithsonTina) reported
@SkyHelpTeam Words fail me totally unacceptable I was in customer care management for a number of years and I would never have treated a customer this way and be given this response . I will be cancelling my subscription 😡
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Nathan Tansley
(@NathanRef96) reported
@SkyHelpTeam Yes we have booked one and also spoke to a colleague of yours on the phone to see if we could remotely fix the issue but unable too ! We’ve only had the issue since an open reach guy was in the area yesterday doing something since then a few of us have lost our internet …
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Tristan Webb
(@TrisWebb) reported
Absolutely disgraceful service from @SkyUK - waited in all day for TV installation crew, told now not coming until 11 Jan because we missed 2 calls less than 5 mins apart and will charge us for ‘missed appointment’ when we called back in mins. Do you think this is acceptable?
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Paul morrison
(@Paulmor28298853) reported
@SkyHelpTeam What a way too make a living lying and cheating people shocking service from sky
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Tim Morbey
(@Tim_Morbey) reported
@SkyHelpTeam Hi Sky Q customer trying to work out why I’m been sent texts and emails offering me deals for the UHD pack when I already have the UHD pack?
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Ashley Stonier
(@ashstonier123) reported
@SkyHelpTeam I have just spoken to your team@on the phone. External issue. Stated that they need to book and engineer. Up to 5 working days. No heating, broadband or tv over Christmas. Absolute joke!
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Rebecca Kelly
(@bex0188) reported
@SkyHelpTeam. We have a recurring problem with Netflix not launching on our puck, we just see a black screen. It only launches after a full restart. Is there a fix/ update coming to sort this?
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Ashley Stonier
(@ashstonier123) reported
@SkyHelpTeam our broadband has been down most of the day. Can someone please let me know what is going on? Appears to be a fault with a number of customers today!