Sky Outage Report in Elsenham, Essex, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Elsenham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Elsenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Elsenham, Essex, England
The most recent Sky outage reports came from the following cities: Buntingford, Saffron Walden, Harlow and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Wi-fi | |
| Saffron Walden |
Wi-fi | |
| Harlow |
Internet | |
| Haverhill |
Internet | |
| Haverhill |
TV | |
| Buntingford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Elsenham, England
Latest outage, problems and issue reports in Elsenham and nearby locations:
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James Jarvis
(@JamesSJarvis) reported
from
Buntingford, England
@SkyHelpTeam my broadband keeps losing connection. I follow all the procedures; I’ve reset my hub, taken out cables & reinserted them, turned hub off and on again. Follow steps for broadband tests/MySky, all useless. No issues in my local area according to my Sky 😡 Please help!
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Mark
(@Evans1970Mark) reported
from
Hoddesdon, England
@SkyHelpTeam I’m a little confused as tomorrow my 82 year old mother is having sky q installed having waiting 2 months for availability. Now received a message saying engineer will do work outside but won’t come in to the home. Can you help or advise?
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@SkyHelpTeam hi, broadband down in EN11, diagnostics says that there’s a “known issue” Is there a timescale on fixing it please?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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Darren
(@DPD1972) reported
from
Harlow, England
@SkySports @LoganPaul @FloydMayweather **** off I don’t care
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Mark
(@Evans1970Mark) reported
from
Hoddesdon, England
@SkyHelpTeam any problems with broadband in Hoddesdon, Hertfordshire area? Keeps dropping out and have reset twice today already.
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Harlowmex💙
(@mex_clark) reported
from
Harlow, England
@SkySports that board Mike Needs sorting out , it sounds awful ! #PDC
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@SkyHelpTeam I had a email saying 50% off a buy and Keep movie but when go on to it no dos out is applied, can you help at all?
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AnneHitch
(@AnneHitchman) reported
from
Buntingford, England
@SteveDay17 @SkySports @sky are awful
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Stuart Dillon #GSBout
(@StuartDillon1) reported
from
Haverhill, England
@SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@SkyHelpTeam Argh I tried to click on the buy and keep thing and it purchased it straight away and at full price is there anyway I can cancel?? I thought it was ask for confirmation first, I obvs can’t use that link til tomorrow as they close at 8pm!
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
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GOD IS A GOONER
(@stevessr) reported
from
Harlow, England
@laura_woodsy if this #europesuperleague goes through and @SkySports buy the rights to show it, will you step down in protest as your so against it, serious question
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Harlowmex💙
(@mex_clark) reported
from
Harlow, England
@SkyHelpTeam Yeah yeah yeah , been through all of that and also spent AN HOUR on the phone yesterday with your helpdesk. If anything it’s made it worse ! Fed up with paying a lot of money for a virtually unusable service .
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@SkyHelpTeam I need to speak to someone re my contract tv (etc) that is coming to an end I’m fed up of charges always increasing and never getting a decent deal offered 😞
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Patrick
(@paddyj2) reported
from
Quendon, England
@MichaelBensonn @SkySports Sound advice there. Tonight’s opponent was a poor pick at this stage.
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Richard Emes
(@geordiegadgee) reported
from
Standon, England
@SkyHelpTeam Broadband in SG11 on and off all day. Any problems in this area?
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James Jarvis
(@JamesSJarvis) reported
from
Buntingford, England
@SkyHelpTeam is there a problem with broadband in SG9? Connection keeps coming and going, run tests and it says there’s no problem. Keeps happening, getting to the point where we’re thinking of changing ISP
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Palmer
(@SteveP292) reported
@SkyHelpTeam That’s the issue. I can’t . The customer service number is sending me round in circles &I can’t get to speak to anyone, and when I do they’re saying there is no fault present as it’s reset. It’s like Groundhog Day
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John
(@4it) reported
@SkyHelpTeam cancel a direct debit and within 24 hours I have 2 emails and a text message about it, which includes “Please note that if you no longer wish to be a Sky customer, you will need to contact us to complete the cancellation process and avoid additional charges” .. wow
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Laura cox
(@Lauraco26301003) reported
@SkyHelpTeam trying to add formula 1 and it says it's £15 but once I add it it's charging me £21 saying sky cinema discount? Please help
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Jam #StandWithUkraine🇺🇦
(@jameslumley1997) reported
@SkyHelpTeam So it got repaired and back up and running for about 3 hours and now it is down again? Like seriously????
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ThomasK💙
(@ThomasKirk93) reported
@SkyUK 32 from April, Absoloute scam company been a sky customer for years as soon as my contracts are up I'm out
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Natalie Ryan
(@NatalieJane191) reported
@SkyHelpTeam Trying desperately to speak to an actual human being regarding my current contract but your not-so-helpful robot keeps hanging up on me. Any ideas where I can get the help I need via phone please?
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inglish design
(@inglishdesign) reported
@SkyHelpTeam Yes we have tried this, and my husbands just had a message to say there is a problem in the area and it will take 2 days to fix. :(
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Soph v34.4
(@sophb66) reported
@SkyHelpTeam Do we get a discount off our service for taking part??
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Matt Horton
(@MattHortonRadio) reported
@SkyHelpTeam An issue with a mobile order.
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Heal
(@HealSlave) reported
@hgr99x @SkyHelpTeam This sounds awful. Sounds like you want to ask @BBCNews to look at this. I would ask for a copy of the call recording so if you do need to take it further then you have a copy of this. Shame on you sky!