Sky Outage in Carluke, South Lanarkshire, Scotland

@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

Seems @skytv are just taking random amounts from my bank now. I'm paying almost the same this month as normal despite them not supposed to be charging for @SkySports Time to cancel it.

@SkyHelpTeam I have set up 3 emails in my sky account for my family over the years and would like to add another one but I can’t see how you do it - can you help, they don’t have an email at all as only 7 😊

@SkyUK you've really let me down. Chose you as new broadband provider to get a better service as, like so many, now working from home and kids off school. You didnt send me new router. Old provider been notified by you so deactivated. Now no broadband at all.

@SkyUK your broadband is a joke...it keeps crashing and will be the slowest download speeds ever...its never been this bad, i feel like you guys are tampering with my speeds so i upgrade to fibre

@SkyHelpTeam I’m a new customer and very unhappy with sky internet. No service and have to wait 2-5 working days for engineer . Can’t even get the guaranteed internet in every room either . Poor service, promise customer one thing then changed minds depending on who you speak to

Can’t get my sky on now wtf #sky #skybroadband @SkyUK

This is an absolute embarrassment by @SkySports tonight regarding #redzone and there #nfl coverage. Would never treat a football/golf/cricket fan like this

@SkyHelpTeam I seem to have an issue with Sky Q box.

@SkyHelpTeam I seem have an issue with Sky Q box.

Best decision made this year is getting rid of @SkyUK broandband. Failed to deliver far too often of promised speeds and rotten support to back it up.

Don’t know how many problems we’ve had with our @SkyUK internet, and yet again, it’s not working 😡

@SkyHelpTeam @btsport So I cancel bt sport with sky then

Honestly unreal how much companies shaft their existing customers. Now my contract is needing renewed @SkyHelpTeam increasing my bills by £20 and moving me down to the basic package 🙃

@beastynewall @keithdahacker @SkyUK His head is upside down😂😂😂😂

@SkyUK the worst customer service ever 4 phone call@over 4 hours to get nowhere , the worst ever!!

Nice to know it’s still a nightmare to cancel anything with @SkyUK clearly haven’t sorted anything since they were on @BBCWatchdog for exactly this problem! #pillartopost #2daywaitonlivechat

@SkyHelpTeam No signal we can’t even watch anything from the planner I’m not getting a code on the screen it’s just blue

Just upgraded to fibre broadband with @SkyUK and shock horror it’s not working. Standard. Will be cancelling that tomorrow. Absolutely rubbish service as per

I’m honestly astounded at the customer service of such reputable company @SkyUK no doubt because I want to cancel due to the ridiculous pricing and now 1hr long wait time to speak with someone

@SkySports I can see some hamstring issues suddenly appearing.

@JoshuaBird88 @sshaw04 @SkyHelpTeam Just cancel direct debit **** sky TV

@JoshuaBird88 @sshaw04 @SkyHelpTeam Bad when tha spells it correct

Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!

@ToonFan14 @SkySports Not 1 word. @SkySports_Keith @PeteGravesTV but sky are happy to ask the crap bout Saudis coming in. The fans have shelled out money to the club during these difficult times and know they don't have a choice but to pay or face losing there seat when this is all done.

@SkySports As bad as it is , if didnt go around looting and was at home he wouldnt be dead .

@misterdavy @bt_uk @TalkTalk @SkyUK @EE @Plusnet @virginmedia ABSOLUTELY NOT @TalkTalk their support is awful, there's no communication about outages and it's near impossible to contact them.

@SkyHelpTeam didn't hang around whacking monthly subscription back up ... should wear **** Turpin masks

@utdarena I have the same problem it's usually BT skysports and brfootball that I have problems with

@leoneagle6 @SkyHelpTeam @SkyUK I'm still down too. Tomorrow will 12 days! without broadband. Hubby can't do his job as an essential worker. And you won't take the charges of my mobile phone into account cause I can't use my IP phone for work. No broad band!