Sky Outage Report in Broadstairs, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Broadstairs, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Broadstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Broadstairs, Kent, England
The most recent Sky outage reports came from the following cities: Deal and Ramsgate.
| City | Problem Type | Report Time |
|---|---|---|
 Deal |
Internet | |
| Deal |
Phone | |
| Deal |
Internet | |
| Ramsgate |
Internet | |
| Deal |
Internet | |
| Ramsgate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Broadstairs, England
Latest outage, problems and issue reports in Broadstairs and nearby locations:
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Daniel Burke
(@D4nBu7ke) reported
from
Broadstairs and St. Peters, England
@ClareLissaman @SkyHelpTeam I never said it wasn’t fast. I said it wasn’t reliable. You shall see, that said I just replaced the Virgin router with a MESH system.
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Mark Burton
(@markyboyblue) reported
from
Deal, England
@SkyHelpTeam How do I claim my “recommend a friend” reward for a new account? Website says don’t contact you cos of COVID so I can’t get help. #help
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David
(@reevesy24) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam I have a billing issue and a question but no one is answering the phones!
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Laura 'Freebird' Cairns
(@SeismicMushroom) reported
from
Acol, England
@SkyHelpTeam Trying to purchase broadband for my location but address isn't showing up online and can't find a phone number to talk to someone to do an order. Please help? :(
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John
(@orjustmaybe) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam Hi sky, I’m stuck in a loop. Broadband down, I follow your faultfinder app which leads me to a call number. I call the numbers and a recorded message then tells me to hang up and use the app unless I am a Covid vulnerable category (Im not), so I’m stuck! HELP PLEASE
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Pearcey
(@Pearcey___) reported
from
Deal, England
That #saturdaysocial is the worst programme I’ve ever seen. @SkySports we don’t want to listen to some halfwit saying innit fam every 10 secs giving his opinion on city’s new signing, despite not knowing anything about him. #VirtueSignaling
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Use your imagination
(@steadysirteddy) reported
from
Broadstairs and St. Peters, England
@SkyUK any ideas why our internet is down? It’s been a little unreliable over the last week and today it’s completely gone. I’ve tried reporting a problem on you page and all I get is an error message.
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David
(@reevesy24) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam I have a billing issue and a question but no one is answering the phones! Any chance someone can answer the phone or answer my questions.
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Pearcey
(@Pearcey___) reported
from
Deal, England
@SniersMoregut @SkySports Baby elvis must look at this like they used to think never work with animals or kids. Now it’s don’t work with these clowns. Thick as mince.
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Teresalovesshoes
(@teresaluvsshoes) reported
from
Broadstairs and St. Peters, England
@SkyHelpTeam just finishing watching a series on sky go app on tablet and lots of adverts are being shown during episode, never seen this before, very annoying is it new?
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Tasha✈️
(@GirdlerTasha) reported
from
Margate, England
@SkyHelpTeam I have no satellite signal it cut off half way through a program. There is nothing blocking it no thunder storms. I’ve unplugged it all and plugged it back in. What else can I do?
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Matt Locking
(@Matt_Locking) reported
from
Eastry, England
@SkyHelpTeam hi I need to contact someone in your customer support team. Are you doing customer support via email or live chat yet? I do not have the time in my day to stay on hold on the phone for 50 minutes to get fobbed off again!!!
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
@SkySports @btsport I WILL NOT BE PAYING FOR A SINGLE ONE OF YOUR PPV GAMES AND IF THE SO CALLED SUPER SUNDAY AND SUCH LIKE ONLY SHOWS GAMES OF IN YOUR OPINION SO CALLED LESSER TEAMS I WILL CANCEL ALTOGETHER GUESSING I WON'T BE THE ONLY ONE
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Laura 'Freebird' Cairns
(@SeismicMushroom) reported
from
Acol, England
@SkyHelpTeam I'm not an existing customer at all. I want to join Sky broadband. But I can't find any way of doing that?
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Luke Millar
(@ekulkun) reported
from
Broadstairs and St. Peters, England
@SkySports Pep is talking ****, saved you a click
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Use your imagination
(@steadysirteddy) reported
from
Broadstairs and St. Peters, England
@VickyBa79176838 @SkyHelpTeam Thank you, I will stop trying to problem solve and just embrace a no internet snow day.
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Mark Galea
(@imabudgieatlast) reported
from
Margate, England
To anyone booing showing disapproval to the taking of the knee welldone and continue #blm have no place in sport #KickItOut very much does support that and that goes double for @SkySports and @BBCSport
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Pearcey
(@Pearcey___) reported
from
Deal, England
@shoeburger @SkyHelpTeam @SkySports Is it half time? Wtf is going on
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Danielle Anderson
(@_DivingFaces) reported
from
Broadstairs and St. Peters, England
@SkyUK Hello! I’m having issues with my Sky not reaching any part of the house other than the room the router is in. Only had it a month 😔 Can you help me fix this please? No Netflix in bed! 😭
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Mark Burton
(@markyboyblue) reported
from
Deal, England
@SkyHelpTeam obviously the ‘recommend a friend’ offer is #fakenews or #fraud and does not exist at all? As I’ve said before #help me
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul morrison
(@Paulmor28298853) reported
@SkyUK It doesnt work properly it buffers all the time freezes ,the voices dont sync with the pictures and you cant record its rubbish im stuck with a tv for 4 years now at 26 poubd a month how bad is that thankyou sky for selling me your next biggest thing that doesnt actuaĺly work
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Rickie Josen
(@RickieWrites) reported
@lauracreaven @wdlea @SkyHelpTeam I've never had broadband, used dongle then tethered for about a decade. This year succumbed to £20pm Hyperoctic deal. So far so great.
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dazedandconfused
(@psychmerlin) reported
Seems to be an issue with downloads on catch up. I'll try again tomorrow. @skyhelpteam
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gary morrice
(@garymorrice) reported
@SkyHelpTeam Why can’t I download anything. Keeps saying download failed been going on for a couple days now never had a problem before
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stephen coleman
(@stephen56428845) reported
@SkySports bag of ****
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Michael Gross
(@michaelgrr) reported
Message from @SkyHelpTeam customer in my household: "Tried to download catch up TV ( Sky Max and BBC 3 ) on my Sky+ box. Screen told me that the download had failed. Checked the box is connected properly to the internet. It is. Restarted box. Download still didn't work."
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Colin Golland
(@ColinWSM) reported
@SkyHelpTeam hello unable to download anything to my sky q box. Tried a number of things but network working fine. Is there a problem with your system?
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J-A-M-😻👨👩👦
(@Crazycatlady_83) reported
@SkyHelpTeam Hi can you help please? I currently have a rolling sim contract that I'd like to carry on with. I have the £6 option with 2gb data. Been sent a black Fri offer. The same but with an extra 2gb data on top. I've looked on manage my plan but this isn't an option.
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Ian Malpass
(@IMLXXIX) reported
@SkyHelpTeam Thanks for letting me know. What is the fix to sort this issue? How long will it take to fix this issue? What compensation are you offering for being unable to access a paid service?
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Jill Wakefield
(@JillMWakefield) reported
@SkyHelpTeam @ClaireKerr Hi sky help not been able to download at all today says "FAILED"