Sky Outage Report in Bonnyrigg, Midlothian, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Loanhead, Gorebridge, Tranent, Dalkeith, Penicuik, Musselburgh and Prestonpans.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Loanhead |
TV | |
| Edinburgh |
Wi-fi | |
| Gorebridge |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Brooke Hobbs
(@Brooke_Hobbsxo) reported
from
Edinburgh, Scotland
@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Seymour
(@James__Seymour) reported
@SkyHelpTeam I have spoken to an "expert" who had no information and claimed they couldn't find out anything - what can I do with that after 7 days without internet? I, as an end user cannot speak to Openreach directly, but you as my provider can and find out what the issue is.
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Harbinder Sadra
(@harbindersadra) reported
@SkyHelpTeam I am trying to manage my tv packs online but keep getting 404 errors. Is there a problem?
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Hopey
(@HopeyAJ) reported
@SkyHelpTeam waste of bloody time - no help whatsovever. Can't even help when I'm trying to spend money with you.
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Arjun
(@ArjGoswami) reported
@SkyHelpTeam We called on Wednesday. After 50 mins on hold, we finally got through to one of your agents. He was unable to provide us with any reasons for the outage or update us on when we can expect to have internet again. Would I be stupid to expect a different outcome if I call again?
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babyjane3
(@babyjane3) reported
@SkyUK awful broadband little to no connection. spent 40 mins on phone trying to sort it, agreed to send engineer! Waited 4 weeks for apmt date and sent TV engineer instead?? Got her to give me a new hub hoping it would help...still crap. Mini box unusable! Want it sorted!
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Emelia
(@EmmyCardon) reported
@SkyHelpTeam Am I speaking to a bot? This is the same automated message sky always give out. Is there any people who actually provide some help instead of this message? Keep going round in circles.
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Ben
(@owlsfan83) reported
@SkyHelpTeam No UHD for the Norwich vs Boro game? Clearly UHD cameras and set up at the game but only showing it in HD?? Poor poor poor.
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Bradley
(@bradders2010) reported
@SkyHelpTeam Hi I have contacted them and they have told to me wait until it’s connected and report a fault for an engineer to come and fix. ( which means it won’t be ready to use on install day)
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Simon Stansfield
(@SimonStanVO) reported
You are about to charge me £50 for not returning a q box i have told you dont have! And im not waiting 45 mins to talk to someone! Please help @SkyHelpTeam
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Johnlennon05771985
(@Johnlennon05771) reported
@SkyHelpTeam That wouldnt help the money that i lost