Sky Outage Report in Silverdale, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Silverdale, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Silverdale, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stone, Newcastle under Lyme, Crewe, Sandbach and Market Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stone |
TV | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Silverdale, England
Latest outage, problems and issue reports in Silverdale and nearby locations:
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam why is it I'm still unable to watch the Bahrain grand Prix on sky glass? Any idea how long it should take from a programme to finish before I can watch on my playlist. Thinking of going back to sky Q this is garbage!
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KAREN LOCKETT
(@karenbrummie) reported
from
Stoke-on-Trent, England
@SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam had WiFi issues for the last week
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Andy Welsh ⛄
(@imandywelsh) reported
from
Stoke-on-Trent, England
Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet
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Lovattman
(@mrlovattman66) reported
from
Newcastle-under-Lyme District, England
@LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports
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William Gadget Moore
(@1nOnlyMrGadget) reported
from
Congleton, England
@SkyHelpTeam No change. Done that twice from researching the problem.
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Beans, Gaz and Andy
(@TallBoyRadio) reported
from
Alsager, England
@SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?
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Julia Ainsworth
(@ainsworth_julia) reported
from
Congleton, England
Anyone else having trouble with the Sky Sports Scores app? @SkyFootball @SkySports
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Tom Williamson
(@tomgwilliamson) reported
from
Werrington, England
@SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....
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chris harthern
(@chrisharthern) reported
from
Nantwich, England
@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
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Swif’ Nick 🏍💨
(@SwifNick37) reported
from
Cresswell, England
@SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5
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The Furn
(@SportMonkey) reported
from
Haslington, England
@SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Taylor
(@EmmaTay71904101) reported
@SkyHelpTeam It tells me there is a fault in my area, I have spoken to your team who confirm there is a fault in the area but it is not being repaired clearly and you are not keeping customers updated. The service is dreadful!
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NJ Walker
(@nataliewalker84) reported
@SkyHelpTeam Hi we had our satellite dish installed Monday and now we have no signal.
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Mark Frost
(@FrostMarkDesign) reported
@SkyHelpTeam Can you give me a direct number of someone at Sky Broadband I can talk to about this. I’m ready not impressed that the first day of my new contract is met with no service, and a WEEK just to get someone to look at it
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sarah
(@Sarah_jt31) reported
@SkyHelpTeam I’m trying to cancel my sky tv but even when logged on they don’t give any links or numbers to call to do this. Can you give me the number please?.
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Laura
(@lauralowee) reported
@SkyHelpTeam No they’re not below an that’s the problem as I can’t load F all in 2 bedrooms an it’s starting to wind me up especially having teenagers who constantly moan the internets dropping in an out
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Mark Gray
(@MarkJamesGray) reported
@SkyHelpTeam 1hr 6 mins currently on hold to get though to sky help team! Start of call says within 4 mins - shocking. Skymob 4g is awful, your staff promise help and don’t fill out forms and promise to call you back and never do, call 4 to try fix my issues! Still waiting
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Kimberley
(@KimberleyW1983) reported
. @SkyUK broadband is the absolute pits. Trying to work from home and the wifi has cut out 7 times so far today! This happens constantly 😩😩
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Sam
(@carters87) reported
@SkyUK my broadband is losing connection every 30 minutes but the checker says everything is fine. It has been like this for 7 days now. #help
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Shocking Beige
(@Augusti76310381) reported
@SkyUK I'm about to cancel my account if i don't get some decent customer service. I was actually threatened by one of your engineers a while back he told me to 'come outside' he then told me sky did put my dish in because the wire was the wrong colour......
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Karen Fieldhouse
(@KarenFieldhous2) reported
@SkyHelpTeam hi I am trying to change my broadband - I was offered a new deal I want to take up but I’ve waited 45 minutes on the phone - how can I get help? Thanks