Sky Outage Report in Silverdale, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Silverdale, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Silverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Silverdale, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Leek, Congleton, Cheadle, Sandbach, Nantwich and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Silverdale, England
Latest outage, problems and issue reports in Silverdale and nearby locations:
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Tim Mullen 🇪🇺
(@Tim_Mullen) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?
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Joe Mitton
(@Joe94_) reported
from
Nantwich, England
@SkyHelpTeam Internet is not working, CW5 area
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Beans, Gaz and Andy
(@TallBoyRadio) reported
from
Alsager, England
@SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?
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Macdoon
(@MacdoonJnr) reported
from
Stoke-on-Trent, England
@sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.
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NigeH64 💙 🇬🇧🇪🇺🏴
(@nige_h64) reported
from
Stoke-on-Trent, England
@HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think
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Winter wonder Lynne ⛄
(@LynneMWhite1) reported
from
Rudyard, England
@georgesampson @SkyHelpTeam BT are not good either George - customer service is a big fat zero
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Steve Cliffe
(@cliffey66) reported
from
Stoke-on-Trent, England
@SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky
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Tom Williams
(@tomjwilliamsea) reported
from
Nantwich, England
@SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky
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del
(@del__91) reported
from
Stoke-on-Trent, England
Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.
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stephen bayley
(@bayles01) reported
from
Madeley, England
@SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.
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KAREN LOCKETT
(@karenbrummie) reported
from
Stoke-on-Trent, England
@SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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sarah foreman
(@Foreman5Sarah) reported
from
Congleton, England
@SkyHelpTeam can someone explain how after over 20 years of loyalty and a so called VIP customer we are not fit to be mobile customers of yours ??? Maybe 🤔 we should cancel all our sky package tv phone broadband and sky Q as it appears we’re not worthy 😡😡😡😡😡😡😡
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...
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Mark Harris
(@harrymarka) reported
from
Stone, England
@SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming
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justin time
(@justincook70) reported
from
Newcastle-under-Lyme District, England
@SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Frazer Howard
(@FrazerHoward73) reported
@SkyHelpTeam I did. They said they couldn’t help me and that I’d have to wait up to two days until Openreach gave them an update. Is there nobody you can contact to move things along? We’ve already been waiting for two weeks after you postponed our original connection date.
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Lewis
(@LewisJR1810) reported
@SkyHelpTeam on certain channels I’m not getting satellite signal but other channels work fine? For example sky sports Main event has no satellite signal but sky sports premier league is fine? What can I do to fix this?
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DL71
(@DL7114) reported
@Ladyt455 @SkyHelpTeam Same for @virginmedia. A wider problem??
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Matt Stollery
(@matthewstollery) reported
@SkyHelpTeam Need help! SkyQ Hub lights are all green but WiFi doesn't work for internet or SkyQ TV hubs This is becoming a recurring theme and needs sorting asap as this service is unacceptable #SkyQ #Internet
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footballingpiedpiper
(@bennett_ianmcfc) reported
@SkyUK is there a broadband issue?
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Jack Nicholls
(@jacknicholls94) reported
@SkyHelpTeam Hi, is there an issue with broadband? Getting 4mps on superfast. Was 65mps earlier?
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Bob P
(@bob1947p) reported
@SkyHelpTeam Done that loads of times. Tell me where it gives help to picture freezing on UHD. If I Google problem it seems that loads have same problem. Paying for a poor service.
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John Bailey
(@JHBMK) reported
@SkySports I pay you stupid money every month and you're more interested in showing me f***ing replays than live football !!!! 😡🤬
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Karen Wright
(@sparklestarsky) reported
@SkyHelpTeam My sky Internet has gone down an hour ago, tried several times to restart it, checked all of the wiring and it's fine. I need it for work in the morning
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Mark Harris
(@Mark7Harris) reported
@WHUFC_News They literally never talk about controversial decisions against the big 6, ******* hate @SkySports