TalkTalk Outage in Sway, Hampshire, England

@TalkTalk you are the worst internet service I’ve ever used.

@TalkTalk My internet has been down since late this afternoon

@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

@TalkTalk @TalkTalkGroup I’ve had no internet all day, the problem was reported at 9:30am... Any chance of someone helping?

@TalkTalk my internet isn’t working in Bournemouth? Are you aware of an issue in the area? Really struggling to work from home with no internet... #NoConnection #TalkTalk #NoTalkTalk

@TalkTalk hello we have problems with our tv in our area we have lost channels after it told us to update the system this is a joke basically paying for something that's waste of money and time

@TalkTalk the worst broadband provider ever to exist 🥶

@nooouch TalkTalk made my 85 year old mother’s life a living hell. The woman in charge should never have been employed again, not put in charge of something that could save our lives if competent people were running it.

talktalk says thank you to the ones that keep us talking which is ironic given that you need a consistently functioning broadband connection to keep in touch. ive never had talktalk, but ive heard bad things about them #BritainGetTalking

@BBCRadioSolent Talktalk has disabled all forms of contact including messaging. My phone and many others are not working. I and many others have serious health problems and phone is vital. Can you advise or find out what is wrong with their service please. Stay safe 😊

Great deal for @TalkTalk super fast fibre for £21.95 a month unless of course you're an existing customer where you're charged an "admin fee" to upgrade despite being a loyal existing customer committing to another 24 months!

TalkTalk broadband... always advertising with appetising prices, and price fixes, yet, almost everyone I know that has them always complains about how shit they are

@lifeatthenest @TalkTalk @TalkTalk are possibly the worst company I’ve ever had the misfortune of dealing with so I absolutely feel your pain... Months of dodgy internet, failed communication and missed engineer appointments. I can’t see them surviving too much longer. Good luck

@TalkTalk very upset that you’ve left my elderly mother with no telephone for a week now and still no closer to resolving the issue.

@TalkTalk Good morning, please can you help! We are repeatedly being given false promises + I run a business from home + am losing money and my patience.

@TalkTalk appointments with me is BEYOND RUDE. I would NEVER miss an appointment with a client without fair warning and a VERY GOOD reason. Oh and to top it off, I keep being on hold for so long that the phone line goes dead and HAVING TO START IT ALL AGAIN! #FURIOUS #

@TalkTalk official complaint yesterday. To make matters worse, I am self employed so not having internet has cost me a fortune in mobile data and having to find coffee shops with public WiFi, plus no TV. The fact that you haven't bothered to call TWICE when you have scheduled...

@TalkTalk off to take the call. NO ONE PHONED. What a suprise. So I'm now on hold to customer services again for what is at least the 7th time in the last 24hrs. Everytime I have to start this from the beginning as no one seems to have any notes made even though I made an...

@TalkTalk Just had a call however it turns out I have no wifi till 15th due to you guys and the lack of communication/contact, promised call backs. Entire issue could have been avoided. How am I supposed to complete my work? Communication lacks so badly from you guys 👎🏻😕

@TalkTalk customer service is the biggest load of shite

@TalkTalk Hello. I’m a support worker and trying to sort my clients broadbands. He hasn’t got all his phone number but account number etc. Who can I phone please? Thanks x

I would highly recommend no one ever use any @talktalk services. ever. worst customer service I’ve ever experienced 🥴

@TalkTalk I’ve been on hold for over 2 hours to cancel my broadband... this is the 3rd time I’ve tried to contact you. I started as caller number 50 however, as I got to caller number 7 suddenly I started going back up to caller number 12 then 13 then back down to 8..disgusting!

@TalkTalk Still waiting to cancel! My contract ended on 2nd March but apparently need 30 days notice for an engineer to disconnect, they then offered 7 days but now they can’t do it and I need to wait for a call back! Absolute shambles of a company! Don’t use them!

@talktalk **** you guys, all I want to do is cancel my broadband and I’ve been sat on hold for 3 hours, hung up on twice and then when I did get through to a real person they just... stopped talking...

@TalkTalk I’m trying to return my old equipment, but your customer service refuses to send the returns bag to my current address. It hardly makes sense in the current circumstances to disturb the new residents at my old address. Please don’t make me consign it to landfill.

@TalkTalk How long have you got? 1 hour 10 mins on chat to be disconnected, no working service since December, super slow customer service, having to repeat the same thing a thousand times over. Your customer service principles are shocking

@TalkTalk She needs to cancel her broadband as she is moving. She says she has been on hold now for over 2 hours and has hung up requesting a call back