TalkTalk Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (9%)
• Total Blackout (8%)
• Phone (4%)
• TV (1%)

Live Outage Map Near Sutton Coldfield, England

The most recent TalkTalk outage reports came from the following cities: West Bromwich, Walsall, Birmingham, Oldbury, Rowley Regis, Burntwood, Wednesbury, Solihull, and Smethwick.

City	Problem Type	Report Time
West Bromwich	Internet	2 days ago
Walsall	Wi-fi	3 days ago
Birmingham	Internet	4 days ago
West Bromwich	Internet	5 days ago
Oldbury	Internet	6 days ago
Birmingham	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Richard Toon (@rctspurs1968) reported 2 minutes ago from Birmingham, England

  @TalkTalk I have had no internet now for 9 days. I call you every day and I am getting nowhere fast! HELP NEEDED!!!

• 
  Glyn Andrews (@Glynandrews) reported 5 minutes ago from Moira, England

  @TalkTalk Pointless. I DM, you go through all the checks then say....sorry it’s a business account and send me a shitty link that doesn’t work. I have a job reference open already 06275036 if someone wants to really help then fix it.

• 
  ste (@Ste_Tonks) reported 6 minutes ago from Birmingham, England

  @hey_itsmatt30 @PositiveLad Well this is Dido Harding who presided over a massive customer data breach while CEO of @TalkTalk

• 
  Hannah Greenwood (@HannahGreenish) reported 6 minutes ago from Birmingham, England

  @iraa_pappa @TalkTalk Same for us. 42 in queue, going down to 36 in queue over 45 mins. Unfortunately we don’t have the luxury of blocking the phone line for the whole day. Why isn’t there an option to cancel online, #TalkTalk? Is this the only way you are holding onto customers? We want to leave!

• 
  Rachele (@_Rachele_) reported 11 minutes ago from Birmingham, England

  Presents for Christmas that require internet connections but a diagnostics test from TalkTalk says they need to send out an engineer & it needs to be booked via home phone line (never used, no handset) & could cost us. I also work from home so this'll be fun Tuesday.

• 
  James Bovill (@James_Bovill) reported 12 minutes ago from Birmingham, England

  @TalkTalk very slow broadband in Birmingham B14 at the moment. Is there a wider problem or is it just me?

• 
  Rachel ★ (@nonameslob_) reported 14 minutes ago from Birmingham, England

  Worst internet EVER @TalkTalk @TALKTALKGROUP spends more time down then up I’ve never known ANYTHING like this ever. You should literally be ashamed of yourself to call yourself an internet provider. The only thing you provide is frustration and misery.

• 
  Andrew Skellern (@andyskell) reported 15 minutes ago from Brownhills, England

  @TalkTalk my internet has gone off for the third time today. Is there a problem in the area? WS8?

• 
  S (@54113EM) reported 18 minutes ago from Wednesfield, England

  Allhamdulliah finally off Talktalk pieces of **** 😭 Welcome Virgin 👌🏾

• 
  Steve McHugh (@Macca211279) reported 19 minutes ago from Solihull, England

  @TalkTalk tv is not working. No leads have been moved and attempted to restart router but this has not worked Help please 👍

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 19 minutes ago from Birmingham, England

  Hi @TalkTalk, I’ve had an ongoing issue with my youview box since January. It doesn’t record and I can’t play anything back that I did record ages ago, but they still appear on the screen. Can we sort this now please? Thanks.

• 
  Rachele (@_Rachele_) reported 21 minutes ago from Birmingham, England

  I swear - our @TalkTalk WiFi goes down every other month. I go through the hassle of the check on the website. They say we need an engineer. And then it fixes itself within an hour. Bored of having to do this now.

• 
  J O S H U A (@joshfoliee) reported 27 minutes ago from Birmingham, England

  @OpenreachHelp Hi David thanks for the reply. So from @TalkTalk they have escalated this with you 2 weeks ago and told us a bt engineer would be out to fix the problem but we haven’t heard anything back from yourselves or @TalkTalk in nearly 10 days.

• 
  Draw my Town (@drawmytown) reported 30 minutes ago from Halesowen, England

  Hi @TalkTalk your cust service on Twitter is unable to understand the problem I'm having. They're also refusing to pass me onto a supervisor or manager. What happens now? Shall I tell you my problem here?

• 
  Kris Billingham 🤓 (@KingBilko) reported 31 minutes ago from Birmingham, England

  @Rhysieg1 @TalkTalk Awful customer service mate that's why....

• 
  Rachel ★ (@nonameslob_) reported 31 minutes ago from Birmingham, England

  @TalkTalk I’ve never in my life known internet as awful as yours. Is there something going on in the B23 area or have you just downgraded your service even more since my mam decided to switch?!

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 39 minutes ago from Birmingham, England

  @TalkTalk This DM service is disgraceful! I am being talked around in circles. Now all of my recordings have magically disappeared, then you instructed me to do a Factory Reset & are now blaming the disappearance on me not choosing to save my recordings. They disappeared BEFORE!!

• 
  J O S H U A (@joshfoliee) reported 50 minutes ago from Birmingham, England

  The customer service from yourselves and @TalkTalk has most definitely been the worst I have ever experienced in my life. Absolutely no communication what so ever as to what is going on? We’ve been told our case has been pushed to an official complaint but still no communication

• 
  J O S H U A (@joshfoliee) reported 56 minutes ago from Birmingham, England

  Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

• 
  Steve McHugh (@Macca211279) reported 57 minutes ago from Solihull, England

  @TalkTalk I can’t order the boxing as it’s asking for a parental pin and I have NO idea what it is. Please help😢

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Santina Tamburro (@SantinaTamburro) reported 6 minutes ago

  @TalkTalk @TalkTalkGroup he was promised a phone call the same day weeks ago - NOTHING! No notes left on the system from the conversations - CAN ANYONE HELP? Is that even something you can do at talktalk, ‘help’ your customers?

• 
  Emma J (@shopdollyshots) reported 6 minutes ago

  @TalkTalk constant outages throughout the day every 10 minutes. I can't even get into my account to run a service check. Can someone let me know what's going on?

• 
  chris (@crbirchy) reported 8 minutes ago

  I have never been so disgusted by a service provider as i am @TalkTalk I have placed 2 orders for future fibre 500 and both times, some idiot has cancelled my order, I have spent 8 hours between agents on both chat and phone calls and will be leaving them 2moro what a sad joke!

• 
  Leggy Mountbatten (@Zardoz67) reported 9 minutes ago

  @MarcAspinall I know its not the done thing and I am sure others will say different but we have never had an issue with BT. We have the fastest broadband in our street (neighbours have Sky, TalkTalk). Mind you we had a brand new line put in when we moved in

• 
  Lisa Unique (@lisaunique) reported 10 minutes ago

  @TalkTalk your service is appalling. My 76 year old mother has just moved address and she is without internet for a month @OpenreachHelp @WeAreOpenreach didn’t turn up. What are you going to do to help?

• 
  KingCyre (@KingCyreGames) reported 10 minutes ago

  @M_D_Rechnio @HatemSa65570252 @TalkTalk No it wasn't, hopefully you can get your issue sorted out.

• 
  Lisa Unique (@lisaunique) reported 12 minutes ago

  @TalkTalk I have sent the DM. Here we go poor service again.

• 
  Ali Khan (@GAK73) reported 13 minutes ago

  @TalkTalk I need to make an urgent complaint about new sales. Can you please provide me a number that actually works and the people sincerely listen to the customer's complaints.

• 
  kara (@karadakin_) reported 13 minutes ago

  @TalkTalk looking to cancel my service but working 9am-8pm and you’re phonelines are shut when I am available. Is there another way to do this?

• 
  F1 Fan Zone (@royalbonus) reported 14 minutes ago

  When will my @TalkTalk broadband be working? Over 24 hours with no Internet and no update at all. Poor service.