TalkTalk outages and service status in Sutton Coldfield, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Sutton Coldfield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (40%)
- Total Blackout (30%)
- Wi-fi (30%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton Coldfield, England
The most recent TalkTalk outage reports came from the following cities: Birmingham, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 13 days ago |
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Birmingham
|
Total Blackout | 15 days ago |
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Birmingham
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Internet | 21 days ago |
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Birmingham
|
Total Blackout | 22 days ago |
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Birmingham
|
Internet | 25 days ago |
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Birmingham
|
Wi-fi | 25 days ago |
Community Discussion
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TalkTalk Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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J O S H U A (@joshfoliee) reported from Birmingham, EnglandHi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Martha Keza (@MarTynah_) reported from Solihull, England@TalkTalk fix my broadband connection please 😭😭😭😭been calling since yesterday and being told to call in two hours all the bloody time!!! #talktalk
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Wayne Smith (@SmithWaynes) reported from Lichfield, England@TalkTalk Appalling service. On the phone for 54 mins. Vulnerable ill single old lady with no phone and you won’t escalate the call. #shameonyou
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gitikabuttoo ॐ (@gitikabuttoo) reported from Birmingham, EnglandHad a terrible experience with @TalkTalk Been charged for broadband I haven't used when I cancelled my account with them within my cooling off period and before installation. Hours of phone calls and internet chat and the problem still hasn't been resolved. Not happy. 😠
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Joey 🖖🏻 (@bwench88) reported from Birmingham, England@TalkTalk (1) want to cancel my order I've not had any service since the go live date. I have had three different people tell me they have canceled it and to call back in 24hours yet I call back and I have to go through the whole thing again.
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Toby Joyce (@TheRealTobobo) reported from Birmingham, England@TalkTalk what is the point of having a chat function on your app if a customer doesn’t get any response at all. Also what is the point of an engineer coming a replacing wires only for the average broadband speed to plummet to an average of less 10Mbs!
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david vickers (@dia2digits) reported from Halesowen, Englandwhy is it that @talktalk wont answer my question 'am I out of contract' yet fail to fix my internet problem #useless #wasteofspace
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J O S H U A (@joshfoliee) reported from Birmingham, EnglandThe customer service from yourselves and @TalkTalk has most definitely been the worst I have ever experienced in my life. Absolutely no communication what so ever as to what is going on? We’ve been told our case has been pushed to an official complaint but still no communication
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Ⓓⓞⓒ Ⓔⓖⓐⓥⓐⓢ (@joshsavage) reported from Birmingham, EnglandLaughable call with @TalkTalk support. My contract is about to expire and the operator essentially told me to cancel my contract if have found cheaper fibre with @Hyperoptic. Now I'm on hold to cancel...
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Ash❗️ (@A_J_92) reported from Birmingham, England@georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.
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Damien Vincent (@_DamienVincent_) reported from Walsall Wood, England@bigfishinnet @TalkTalk Let’s just say that my work experience has given me a good insight of how rude some customers can be, forgetting the Human on the receiving end! 👍
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Rachele (@_Rachele_) reported from Birmingham, EnglandPresents for Christmas that require internet connections but a diagnostics test from TalkTalk says they need to send out an engineer & it needs to be booked via home phone line (never used, no handset) & could cost us. I also work from home so this'll be fun Tuesday.
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Laura (@sweetpsworld) reported from Birmingham, England@TalkTalk Thankfully I no longer need 'assistance' from your company. I eventually managed to get away and will most definitely never ever be returning! Have a nice weekend.
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Hannah Greenwood (@HannahGreenish) reported from Birmingham, England@iraa_pappa @TalkTalk Same for us. 42 in queue, going down to 36 in queue over 45 mins. Unfortunately we don’t have the luxury of blocking the phone line for the whole day. Why isn’t there an option to cancel online, #TalkTalk? Is this the only way you are holding onto customers? We want to leave!
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Dani 🦖 (@dani_smith0797) reported from West Bromwich, EnglandHow is it I'm having problems with all my devices intermittently connecting and disconnecting but @TalkTalk didn't believe me and said everything is fine.. everything isn't fine because I can't access the internet to do my uni work... but been told to monitor it for 2 days 😊😊
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M. Alhomsi (@DrMKHomsi) reported from Birmingham, England@TalkTalk this is going to be a formal complaint, since yesterday I am being messed around by every single useless customer service provider, not being able to get to your chat and your line today after holding more than 1 hour been thrown from one department to another 4 times!
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Peter (@pbjenks) reported from Birmingham, England@TalkTalk had a bad experience when call customer care centre assistant wants to know too many details about me my bank account number my email address my telephone number
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Paul Gwilt (@GwiltPaul) reported from Birmingham, EnglandPleased to leave @TalkTalk shocking customer service. No incentive to remain- off I go to another provider. Loyalty not rewarded then!
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Kris Billingham 🤓 (@KingBilko) reported from Birmingham, England@Rhysieg1 @TalkTalk Awful customer service mate that's why....
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Craig Toy (@craig_toy) reported from Halesowen, England@TalkTalk hey you guys you just won the worst customer service ever!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Arthur (@CatArthurian) reportedUpdate... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?
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Darren Jenkins (@Villa51Darren) reported@TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!
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P (@pgsaunders) reported@Ofcom Thank you @TalkTalk hasn’t bothered to try to resolve the issue.
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X_The_Andy_X (@X_The_Andy_X) reported@paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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Paul Flather (@flatherings) reportedSo then this guy asks for £1 deposit refundable I am reassured to solve my problem presumably on behalf of @Talktalk who are my erstwhile WiFi suppliers but have gone into cyberspace ….after a few exchanges he says for £22 he will connect to my system abc solve it for me ?
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MorgothTheRabbit (@proco007) reported@PaulUtd16 @TalkTalk There's a reason why I binned them off years ago. Simply awful company. I hope @TalkTalk do the right thing. For a change.
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olusanyas lasange (@TopiSloppy) reportedAnybody else with sky wifi I moved from talktalk to sky few months ago got there 2nd fastest WiFi and it is ******* terrible my talktalk wifi was alot worse speeds and seemed to be faster 😑
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Jake (@odetomercury) reported@TalkTalk Hi. Any issues reported in ST16? Internet is not working. I see there may be an issue with phone line in our area? Is there an ETA on a fix?
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Colin Jackson (@ColinJackson99) reported@TalkTalkGroup I am trying to get a replacement router for my 86 years old mum all talktalk have offered is to cancel the account (issue 16765712)