TalkTalk Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Why is my TalkTalk service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at TalkTalk
TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (62%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (5%)
- TV (1%)
Live Outage Map Near Sutton Coldfield, England
The most recent TalkTalk outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Oldbury, Rowley Regis, Burntwood, Wednesbury, Solihull, and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
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Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Rachel ★ (@nonameslob_) reported from Birmingham, England@TalkTalk I’ve never in my life known internet as awful as yours. Is there something going on in the B23 area or have you just downgraded your service even more since my mam decided to switch?!
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Draw my Town (@drawmytown) reported from Halesowen, EnglandHi @TalkTalk your cust service on Twitter is unable to understand the problem I'm having. They're also refusing to pass me onto a supervisor or manager. What happens now? Shall I tell you my problem here?
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ste (@Ste_Tonks) reported from Birmingham, England@hey_itsmatt30 @PositiveLad Well this is Dido Harding who presided over a massive customer data breach while CEO of @TalkTalk
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Rachele (@_Rachele_) reported from Birmingham, EnglandPresents for Christmas that require internet connections but a diagnostics test from TalkTalk says they need to send out an engineer & it needs to be booked via home phone line (never used, no handset) & could cost us. I also work from home so this'll be fun Tuesday.
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Hannah Greenwood (@HannahGreenish) reported from Birmingham, England@iraa_pappa @TalkTalk Same for us. 42 in queue, going down to 36 in queue over 45 mins. Unfortunately we don’t have the luxury of blocking the phone line for the whole day. Why isn’t there an option to cancel online, #TalkTalk? Is this the only way you are holding onto customers? We want to leave!
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Andrew Skellern (@andyskell) reported from Brownhills, England@TalkTalk my internet has gone off for the third time today. Is there a problem in the area? WS8?
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Richard Toon (@rctspurs1968) reported from Birmingham, England@TalkTalk I have had no internet now for 9 days. I call you every day and I am getting nowhere fast! HELP NEEDED!!!
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Rachele (@_Rachele_) reported from Birmingham, EnglandI swear - our @TalkTalk WiFi goes down every other month. I go through the hassle of the check on the website. They say we need an engineer. And then it fixes itself within an hour. Bored of having to do this now.
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𝐵 𝓁𝒶𝒾𝓇 - RED 🧣❤️ (@blairbellerose) reported from West Bromwich, EnglandHey @TalkTalk I’ve been without internet now for 4 days. All I’ve received is unhelpful rude messages I want my internet fixed.
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James Bovill (@James_Bovill) reported from Birmingham, England@TalkTalk very slow broadband in Birmingham B14 at the moment. Is there a wider problem or is it just me?
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MAJED (@majedili) reported from Birmingham, England@TalkTalk I got the device and turned it on, but the internet speed is very bad, it does not open any pictures or videos
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harleysargeuk (@harleysargeuk) reported from Cannock Chase, England@TalkTalk this must be the worst supplier in the country. I have my 4th engineer visit this Wednesday. They just ran a test and now my streaming is buffetting. Useless they are.#talktalkcustomerservice
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sandy ward (@sandyward4) reported from Birmingham, England@TalkTalk I have no TV service at all. In B356BT. My youview box is giving out nothing at all. I've rebooted, returned, switched everything off then on again and nothing. Not anything. Can you please tell me if this is a result of Storm Arwen?
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S (@54113EM) reported from Wednesfield, EnglandAllhamdulliah finally off Talktalk pieces of **** 😭 Welcome Virgin 👌🏾
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Mik (@mikbarton) reported from Birmingham, England@TalkTalk Hi. It looks like you've disabled my elderly aunt's email. She's really worried, but can't contact you without email and the customer services phone number can't respond either. How can I contact someone?
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Glyn Andrews (@Glynandrews) reported from Moira, England@TalkTalk Pointless. I DM, you go through all the checks then say....sorry it’s a business account and send me a shitty link that doesn’t work. I have a job reference open already 06275036 if someone wants to really help then fix it.
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Kris Billingham 🤓 (@KingBilko) reported from Birmingham, England@Rhysieg1 @TalkTalk Awful customer service mate that's why....
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Steve McHugh (@Macca211279) reported from Solihull, England@TalkTalk tv is not working. No leads have been moved and attempted to restart router but this has not worked Help please 👍
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Peter (@pbjenks) reported from Birmingham, England@TalkTalk had a bad experience when call customer care centre assistant wants to know too many details about me my bank account number my email address my telephone number
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Rachel ★ (@nonameslob_) reported from Birmingham, EnglandWorst internet EVER @TalkTalk @TALKTALKGROUP spends more time down then up I’ve never known ANYTHING like this ever. You should literally be ashamed of yourself to call yourself an internet provider. The only thing you provide is frustration and misery.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Murray (@clickboss1943) reported from Bury St. Edmunds, EnglandYet another call @TalkTalk this is the fifth now this time I was very rude and used an old 🤬 curse do. Let's see what happens on to my provider getting fed up with this harassment feeling intimidated
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⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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Andrew Shearwood🏳️🌈 (@AShearwood) reported from Liverpool, EnglandLooks like I've wasted another day waiting for @talktalk @OpenreachHelp engineers that fail to show. 4 months paying for internet that doesn't work from a company that you can never actually get hold of
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John Trew Over The Cuckoo's Nest (@NewTrew) reported from Salford, England@TalkTalk I've been charged for @TalkTalkTV but never requested it and no one seems to reply through your website. They sent me a TV box too but I RTS as I don't want it. HELP
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vz (@Zbaratskiy) reported from Cove, Scotland@Sinethugcat @ReidRd1 @TalkTalk I’m back online... even though still waiting on the new hub to arrive... so it wasn’t the hub issue after all. I told them that yesterday, but they have insisted it was a hub...
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⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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Rebekah (@RM_C_) reported from Witney, England@TalkTalk are the actual worst company. MONEY GRABERS! Trying to charge me £99 to leave their company but yet I’ve had no internet for 2 weeks & they keep ringing me to tell me they cannot fit the line for the broadband due to being in a new build and postcode issues 🤬
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halwise (@halwise) reported from Hodnet, England@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.
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Woody (@andywoodcraft) reported from Horndean, EnglandAvoid #talktalk worse customer service I've heard about! Call centre worker laughing at an elderly woman because she doesn't have a mobile phone and doesn't understand why she needs TV. Well #talktalk can cancel the contract and employ English staff.
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⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎