TalkTalk Outage in Radstock, Bath and North East Somerset, England

Talk talk helping you stay connected? I literally have to restart my router to do anything. Horrible speeds for months since I joined. Can you suggest anything? @TalkTalk

Can anyone at Talktalk answer my question. I've just signed up for Fibre 65 (max 67mbps). Received a confirmation email which tells me I'll get max 38.6 mbps. Why ? No one on the support side seems to be able to answer @TalkTalk

@TalkTalk It’s not my stress it is @EmmaYhnell and you keep saying it wil be sorted but it isn’t. Very poor

@TalkTalk Hi I don’t have an issue - you say the team are sorting out Emmas issue but I think you said that last week. I am just feeling her frustration and hope you can get it sorted soon. Thanks

@JoshTWheeler The TalkTalk customer services team

@SouthDownsTech @TalkTalk @TeamViewer Ask your customers to use a VPN for support sessions. That’s what we do with no issues. Also use screen sharing in Jitsi as well

Dido Harding is in charge of the UK government’s “Track, Test, and Trace” service. She was the CEO of TalkTalk when they got hacked in 2015 and had no idea whether the customer data was encrypted. (Astonishingly, she has a degree in PPE - not the equipment one - from Oxford.)

It’s clear that if our society now functions on broadband connection, and one company can go down and wipe out a huge swathe of workforce, we are all buggered. @TalkTalk

@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

@willgoring I have been trying to get a new router from @TalkTalk for about a year. They train people to block their customers, plus their staff in call centres abroad get off on being rude as well as totally unhelpful. Don't ever sign up to TalkTalk.

Uggh trying to watch the #rugbyworldcup2019 on my @TalkTalk internet connection is a horrible experience

@TalkTalk I seem to be having problems with getting on social media through my internet.

@TalkTalk why are you treating me so badly - my name is John crinion I have been a TT customer for many years and now I have moved you have increased my bill I have no landline broadband or TV you will not communicate with me today is day 18 in this mess - PLEASE HELP

@TalkTalk My name is John Crinion I moved house on 17th May I have been charged an increased monthly bill for broadband, landline and TV in my new home about 30% increase, I've been a loyal TT customer for many years  - I'm still waiting to be connected

@TalkTalk you are still doing nothing to give me the services I've been paying for 13 days - I've nothing but broken promises - please CONNECT ME -John Crinion

@TalkTalk I've been a loyal TT customer for many years and have recently moved house. I was told that for 10 days I would not have my new landline or broadband in my new house. However this10 days became 10 days + 3 + 3 + 5 HELP PLEASE 07780654046 no one is doing anything!!!!!

@TalkTalk no emails on phone or online, says password is invalid - help

@TalkTalk broadband not working again.

Hi @TalkTalk, our internet has been down since 6pm Saturday evening- luckily I was still here off-duty to put our PDQ into dial-up mode- and despite having dealt with you several times over the years without a problem, this time your operative was reluctant to give ANY info...

@TalkTalk Ah more dissatisfied customers, shocking... NOT! Such an incompetent company! When my contract is up I am going to change and never go back. STAY AWAY AT ALL COSTS! PAY A FEW POUNDS MORE AND GET A COMPANY THAT TREATS THERE CUSTOMERS WELL & CAN DO A GOOD JOB! YOU'VE BEEN WARNED!!

@TalkTalk Switched to you yesterday! And not working. Can't talk to anyone, trying to home school 2 children. Poor service going back to my old provider.

@TalkTalk No WiFi in Liverpool, any issues there?

@TalkTalk I'm afraid you'll be no help I was recently switched to a new contract WITHOUT my permission, and despite dozens of phone calls, was unable to sort it out I now pay DOUBLE for the new contract than I paid for the old one that had a year to run

@ronster500 @TalkTalk They are so bad, probably the worst company I’ve been with, I can’t even get fibre where I live at the mo! Thankfully we’re moving on Saturday & getting super fibre from BT! Literally can’t wait

@talktalk sort out your service. Only on bare minimum data to send this, can't log onto my account currently either. Not happy. No Internet via wired or wireless.

@TalkTalk Talk talk is a big ****. I pay for Internet 80 Mbps(60guaranted) but I have max 39Mbps. Connection is a not stable, sometimes speed of my Internet is between 0 and 1 Mbps

Hi @TalkTalk Can you respond to my DM please as soon as possible, my wife has just stopped working and has been off since last 45mins. I need to work in the morning...... please help!!!!

@PicklesaurusR @TalkTalk Yeah it’s terrible mate, literally the reason I’ve had to stop streaming for the last few months 😭

@TalkTalk any reason why you keep switching my public IP address every night just after midnight? Happened again, yet again no service...