TalkTalk Outage in Portsmouth, England

@TalkTalk I've managed to fix it now. Having a funny half hour.

@TalkTalk my broadband seems to be down in Gosport - PO12

@TalkTalk internet line is down (chandlers ford area)

@TalkTalk come on ive been promised 40mb minimum and it’s 25. Not feeling this at all. Help me

@TalkTalk I take it as per usual you won't have the channel Sky Crime that launches on Tuesday. Another reason to cancel and go solely with Now TV or back to Sky itself.

They have had a lot of stick in the past for bad CS but must say have been really impressed with @TalkTalk over the last 2 days. #greatimprovement

Evening we changed to talk talk a couple of weeks ago alls a ok apart from the broadband & WiFi lights keep flashing could you help @TalkTalk

@TalkTalk thank you for suggesting via customer service agents, that I was ‘confused’. Over 30 mins wasted with no resolutions or explanations. Appalling service to a customer of over 10 years.

@TalkTalk Your customer service is appalling!

Customer service at @talktalk is terrible! 4th telephone call to get an old faulty tv box replaced!!

Avoid #talktalk worse customer service I've heard about! Call centre worker laughing at an elderly woman because she doesn't have a mobile phone and doesn't understand why she needs TV. Well #talktalk can cancel the contract and employ English staff.

@OneFormerKeeper @SeasideChris @TalkTalk I know it sounds like a stupid thing but have rebooted everything and tried again.....

@TalkTalk No thank you 😊 I not with you and never will be just stating a fact muppets 🤔

@digitalspybrk @TalkTalk are crap 💩 enough said some of it use to be aol Uk need I say anymore

@TalkTalk No I have no other issues

@TalkTalk He’s not had any calls as yet so I don’t know where the problem is

Very realistic @TalkTalk scam doing the rounds FYI. Someone rings they tell you someone is trying to hack you and give you a new password to put into your router. Sounds like a call centre and genuine. Hang up on them. It feels great.

Worst thing I did was switch to @TalkTalkBizCare . We’ve been three and a half weeks with no phone service at the cafe. Engineer who was booked to come tomorrow - been told by TalkTalk there’s a 50/50 chance he won’t show up. #badservice #losingbusiness

@TalkTalk absolutely awful service from TalkTalk leaving my grandparents without WiFi for nearly a week and never calling back to get it sorted!! How can a company pride themselves in being for everyone when they don’t even care enough to call back - absolutely horrific😡

@TalkTalk Can’t log me in due to tech issues

@TalkTalk I spent nearly 3 hours on the chat and I’m still paying for a service that does work correctly but I’m being told if I buy more kit it should make it better. That can’t be right

@TalkTalk I’m not in I’m at work now but I’m fed up of it going down

@TalkTalk I cancelled it. Weren’t here on time. Continued with @virginmedia as they don’t hang up on me mid conversation as they know how to communicate with their customers.

@TalkTalk Customer services seem to have no power to actually help! On the phone for an hour, left on hold, dropped line, then told we DO need an engineer for £40 that the site told us we didn’t need. So much faff and extra money we don’t have!!

@TheMarkTalbot @Robbill123 @GeoffRogersEU @Pilloque @HyperInertia @razisidd @britainelects Called The GPO to repair my phone in the 1970s phone working within 3 days. People used to complain that was too long! Line not working with TalkTalk a couple of years back over Christmas, over 2 weeks to get it back on and £50 compensation. Take me back anyway.

@TalkTalk Tbh, most of us would like to get decent speeds. Maxing out at 65mbs is just terrible. The UK infrastructure needs looking at.

Finally got through to someone who said they would cancel for me ....... also said I would receive email confirmation........ watch this space @TalkTalk