TalkTalk Outage in Waterlooville, Hampshire, England

@TalkTalk I've managed to fix it now. Having a funny half hour.

@TalkTalk my broadband seems to be down in Gosport - PO12

@TalkTalk come on ive been promised 40mb minimum and it’s 25. Not feeling this at all. Help me

@TalkTalk I take it as per usual you won't have the channel Sky Crime that launches on Tuesday. Another reason to cancel and go solely with Now TV or back to Sky itself.

They have had a lot of stick in the past for bad CS but must say have been really impressed with @TalkTalk over the last 2 days. #greatimprovement

Evening we changed to talk talk a couple of weeks ago alls a ok apart from the broadband & WiFi lights keep flashing could you help @TalkTalk

@TalkTalk thank you for suggesting via customer service agents, that I was ‘confused’. Over 30 mins wasted with no resolutions or explanations. Appalling service to a customer of over 10 years.

@TalkTalk Your customer service is appalling!

Customer service at @talktalk is terrible! 4th telephone call to get an old faulty tv box replaced!!

Avoid #talktalk worse customer service I've heard about! Call centre worker laughing at an elderly woman because she doesn't have a mobile phone and doesn't understand why she needs TV. Well #talktalk can cancel the contract and employ English staff.

@TalkTalk Yes, apparently TV is now no longer free, but I've been billed before notification, I also have multiroom but have to buy a box, so I am paying for a service I can't use

@OneFormerKeeper @SeasideChris @TalkTalk I know it sounds like a stupid thing but have rebooted everything and tried again.....

@TalkTalk Yes I Have and I got through to someone who promised me yet again that she had cancelled my service / contract. Well i guess she lied.

@TalkTalk phone line and broad band have been down for over 1 week now!!! STILL waiting for a phonecall from you!!!

@TalkTalk To be honest, it's been going on for a very long time and I am really fed up and don't have any confidence in your company is be happy to talk to someone who is properly trained but again it's a terrible service you provide and I've already spent over 8hrs on the phone with TT

@TalkTalk No. Still the same problem.

Mr dealing with TalkTalk 'our router is the problem, please can you send a new one' 3 hours later, test after test (engineer was out yesterday), more tests, & a 'can you check you've plugged in the grey cable' (this convo is online) TalkTalk - we've determined it's your router

@TalkTalk Not at the moment as I can not afford the threats from your company, and I've taken this up with Ofcom and I am getting advice to escalate to ombudsman and citizens advice. Your customer service should be shut down it's appalling

@virginmedia Doesn't look good to new customers no... It's a joke, I'll call em back later if nothing I'll cancel and stick to talktalk fibre 👍🏻

@TalkTalk x25 calls made to you, re loss of connection 1.7 hrs on avg with your c/s, which is exhausting, u r becoming a health issue for me, it's a horrific service deplorable reliability I need to quit, yet u ask 4 early termination fee.see u in court, farce of a service.

@TalkTalk I'm trying to reach out to cancel my @TalkTalk contract but I have a feeling its been put out till my 14 days expire. You chat agents been cutting me off as soon as I mention leaving. Secondly you've already taken money from my account this is not adding up

@talktalk I’ve cancelled within my cooling off period and never connected to any of your services and you are trying to charge me regardless. Shame on you