TalkTalk Outage Report in Pontypool, Torfaen County Borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Caerphilly, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Beth Phillips
(@bethphi1lips) reported
from
Newbridge, Wales
Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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KO Kingdom Original
(@KOKingdomOrigin) reported
@TalkTalk is down in LS8 broadband!!!! Please fix asap
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Daniel Millett
(@Danjmillz93) reported
@TalkTalk No thank you, I would like to speak publicly, so you can't hide the terrible customer service you give people.
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Tracy Barrett
(@TracyBa99110737) reported
@TalkTalk Loyal customer here. TT told us email August 2022. DO NOTHING IT SAID! We value your custom will continue to debit £23.99 per month. Not the case!!! Have tried every way to get response re this. Bank issued charge back & cancelled DD. Please contact us to discuss .
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Barone RossiTardelliAltobelli
(@RossiTardelli) reported
@NottCaro @SteveJ1611 @premnsikka We had copper connection through TalkTalk (never again). After multiple issues wiring inside house was replaced. Nothing changed & eventually connection died, Openreach refused to investigate line from box to house, I took TalkTalk to Ofcom & won. Now paying Virgin way too much😡
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Kirsty Mills
(@KirstyMills6) reported
@RupertBarnes1 @TalkTalk I managed to set up a new account with TalkTalk but still remains to be seen whether I’ll continue to be billed by SSE. I would encourage @TalkTalk to ensure SSE letters are updated with working phone numbers and the entity situation clarified to all customer service assistants.
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Nicole
(@nic3991) reported
Oh my god @TalkTalk @TalkTalkGroup your staff are shocking!!!! Sat on the phone with them for over half an hour for them to just hang up on me! Ridiculous!!
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BeeQueen.eth
(@beequeen_eth) reported
@TalkTalk I need help but your customer service is horrible. Been placed on hold two times and one agent stopped talking to me completely.
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Peter R.
(@galaxy_treks) reported
@TalkTalk I need you to cancel the subscription to Netflix and refund a payment that should not have been taken, as this should now be bundled into my new package with you (which I have paid for). Your company has successfully blocked all attempts to contact them-so far 🤞
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Danny Radders
(@radcliffe_danny) reported
@miss_rosieannie @TalkTalk I have a similar issue also greater Manchester, but I restarted my rougher and it seems to be back online, give that a go see how you get on
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Rebecca Dixon-Watmough
(@schooolscience) reported
@TalkTalk shame on you! An elderly man left without a phone because your people cannot talk to one another and fix the problem. BEWARE EVERYONE of this terrible company!!!