TalkTalk Outage Report in Pontypool, Torfaen County Borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Hengoed, Newport, Cardiff and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Total Blackout | |
| Newport |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Parry
(@timdogg03) reported
Yo @TalkTalk any idea of issues getting sorted in penmaenmawr, north Wales? I thought it was just me but there's lots more.
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Gregg 🍒 🇦🇹⭐️⭐️🇦🇹🏴
(@geeman909) reported
Hi @TalkTalk please can you confirm if there is an issue today with Internet connection ? WFH and face repeated, intermittent down time all day. Seems to have became more frequent as the day has went on, making the ability to work impossible. (Glasgow area)
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Preetvan
(@Preetvan) reported
Signed upto faster Full Fibre June last year. @TalkTalk couldn't upgrade the service but took monthly payments anyway. 9 months later @TalkTalk won't upgrade my service due to "system misalignment" but won't cancel my contract either. @Ofcom
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Jasraj Singh
(@jasomeniris) reported
@TalkTalk 0.5 Mbps upload speed for months on Fibre 65, I've contacted your agents 4 times, in the most recent call, after 40 minutes of unhelpful script reading she just hung up because she knew she wasn't going to provide any help. The customer service is a joke.
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Mario Kempster
(@wicksydude) reported
@TalkTalk absolute joke of a company staff are rude and unavailable no phone support of an evening britains number 1 pile of hot garbage
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Christopher Hawtree
(@chrishawtree) reported
I have looked further and find there are a huge number of reports about @talktalk email being broken again.
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Nick J-Davies
(@Nick_JDavies) reported
No wifi AGAIN (North Bristol), another fault, and just 2 weeks after the last fault & wifi outage! Waiting to contact an engineer AGAIN tomorrow. 1st world problems I know but come on @TalkTalk sort your cables and service out, it’s not good enough! #twiceintwoweeks #poorservice
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JDSpurs32
(@JDSpurs32) reported
@TalkTalk Come on, Really?. You've been going down for the last month. Why am I paying so much money out to you time and time again and you keep failing. Absolutely dreadful service. I'm honestly done with this!!.
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laura
(@LauraaDavies_) reported
not my internet cutting off mid game for no reason…**** you @talktalk
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Christopher Hawtree
(@chrishawtree) reported
Yet again, @talktalk's e-mail is broken down. Time to get rid of it.