TalkTalk Outage Report in Pontypool, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at TalkTalk
TalkTalk is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (8%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Ebbw Vale, Newport, Caerphilly and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Beth Phillips
(@bethphi1lips) reported
from
Newbridge, Wales
Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Anglosaxon
(@Angl0sax0n) reported
@TalkTalk Talk talk switched over to fibre & provided customers with a new wireless fibre router. This new router does not give the option to SWITH OFF WIRELESS. They have completely disregarded those of us that are sensitive to EMF and have a wired network. DO NOT USE TALK TALK!
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XeCoil
(@XeCoil) reported
@ss_muller @TalkTalk I hope that your network issues get fixed
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mdlacycrypto
(@mdlacycrypto) reported
@TalkTalk @TalkTalk company is a complete joke are internet never worked so we cancelled it 5 months ago for virgin which @virgingalactic and now they have sent us dept collection piss take
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Nick Taylor
(@nhtaylor44) reported
2/2. I have put a date in the diary for November 22 to start looking for an alternative before the new contract expires - my blood pressure can't take dealing with @TalkTalk any more !!! Or are all broadband providers equally bad ?
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Alan Mörris
(@Fokmisterutd) reported
@TalkTalk OMG still not sorted, girlfriend on phone now to a rep who is shouting at her , 5 diff people now and she is getting stressed, just want to cancel contract as moving, new house not build so can't provide service to new house, disgraceful treatment from the staff.
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M_G_BUTT
(@Madamme_Butt) reported
@TalkTalk I am fuming right now. I moved house and you have charged me for an engineer to come fix my modem issue!!!! It cheekily said in the email ‘as advised’ NOBODY advised me of a charge and you can check that in our conversations to confirm!!!!
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Kirsty Lovelock
(@klovelockx) reported
@TalkTalk your customer service is appalling. Rudest person I’ve ever spoke to. Will be taking my custom elsewhere as of now 👍🏼
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Anglosaxon
(@Angl0sax0n) reported
@TalkTalk Talk talk have taken the cop out cheap route by only providing chat online service after hours. Your customers wish to talk to a real person on the phone. You provide an essential service! Act like it!
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5️⃣🇬🇧King_Billy🏴5️⃣
(@TeddyWATP) reported
@TalkTalk your colleague Omar in Tech Support in Manchester is a confirmed liar & fraud! 2 weeks w/o new fibre now & he told me ‘you can leave if you want, you can’t get fibre anyway’. Turns out this is a pack of lies. No internet for 2 weeks now you con artists!!
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mullerYOGHURTSs
(@ss_muller) reported
@XeCoil @TalkTalk gonna try going live again, done restart and if we have same again, ill have to cancel till further notice