TalkTalk

TalkTalk Outage Report in Pontypool, Torfaen County Borough, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontypool, Torfaen County Borough, Wales 07/17/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent TalkTalk outage reports came from the following cities: Cwmbran, Cardiff, Hengoed and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCwmbran Internet
United KingdomCardiff Total Blackout
United KingdomHengoed Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet

Community Discussion

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TalkTalk Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • justsimplyhales Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales

    @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

  • goddessdeeva Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

  • zoidberg99 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

  • uncriticalsimon Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • WebbLaurien Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • ForbesMatthew Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • gaynor_edwards gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • CoryOConnor96 Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • CoryOConnor96 Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • WalterofWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • steph29airey Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • StarWeep Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • sargent65 Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • uncriticalsimon Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • elliebus Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • DaiSmashie Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Maria59914 Marian (@Maria59914) reported

    @Hyperoptic @alisonjyoga Your service is far worse than your public persona. You are now at the same level as TalkTalk was for several years. A horror story.

  • drofsnop1980 drofsnop (@drofsnop1980) reported

    @TalkTalk Go on let’s see if you can as over 100 calls 2 new routers 2 open reach visits and new phones hasn’t an promise of call backs is a waste of time ie you don’t call back. Rubbish customer service departments shut by 6pm what about people that work and the chat bot is useless

  • drofsnop1980 drofsnop (@drofsnop1980) reported

    @TalkTalk Some customers are unable to receive calls not alone access an account and you don’t seem to be to bothered to do anything about it ow over 2months down the line threatening to charge elderly with open reach call outs when open reach have reported back it’s your issue

  • robertmitchell Robert Mitchell (@robertmitchell) reported

    So that’s my experience of #TalkTalk customer service just in case you’re thinking of signing up.

  • robertmitchell Robert Mitchell (@robertmitchell) reported

    @TalkTalk I’m with a friend who has #TalkTalk She is very unwell - a walking medical encyclopedia and needs internet to help manage her connected medical devices. She’s in the countryside with no usable mobile data. Her router stops working and we try to get support. Read on to learn more…

  • hughesr9 richard hughes (@hughesr9) reported

    @TalkTalk No, nor had I looked at switching providers. TalkTalk simply cancelled my service.

  • hughesr9 richard hughes (@hughesr9) reported

    @TalkTalk No! I was a happy cust who lost their internet 2 days ago. Having spend most of that time on a web chat 2 many teams it’s now come to light that you’ve simply cancelled my service & 2 get it back I need 2 place a new order tying me to a new contract! I don’t have internet access

  • hughesr9 richard hughes (@hughesr9) reported

    Hey @TalkTalk why have you cancelled my service without any notice and are now telling me I need to place a new order with you to get my internet back! And guess what… that ties me into a new contract. Really sneaky way to lock in your loyal customers to a new deal! #sneaky

  • miss_scott4 Emma Scott (@miss_scott4) reported

    @TalkTalk Your services are an utter joke. I’m trying to call to cancel my account and it’s saying you’re closed, despite being 8:33 and your customer services being open from 8:00-20:00. Utterly ridiculous.

  • Tommy2710224977 Tommy (@Tommy2710224977) reported

    @Deborah61003233 @TalkTalk My wife has had the same issue today, ring back in 3 hours, 19.00 offices closed. The service is for her 91 year old mother who has dementia, we monitor her on CCTV when not there. No one is interested