TalkTalk

TalkTalk Outage Report in Caerphilly, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Caerphilly, Wales 12/31/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Mountain Ash, Newport, Porth, Treharris, Blackwood and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomMountain Ash Internet
United KingdomCardiff Internet
United KingdomNewport E-mail
United KingdomCardiff Internet
United KingdomNewport Internet

Community Discussion

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TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • MillyMayBlenkin Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • baxterthornton May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • DaiSmashie Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

  • mattyaztec Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • MillyMayBlenkin Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

  • Gershwin1974 Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • elliebus Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • uncriticalsimon Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • StarrdLtd Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • sargent65 Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • king_girl85 merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • king_girl85 merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • StarrdLtd Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • mattyaztec Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter95246661 Peter symonds (@Peter95246661) reported

    @TalkTalk Talk talk internet down again

  • Ruthfor27269729 Ruth ford (@Ruthfor27269729) reported

    @TalkTalk 9 weeks wait on a fault, 11 repetitive messages, continued moving of completion date, horrendous customer service department, regular 1 hour waits to speak to someone, booked engineer appointments and no shows. Anyone thinking of getting talktalk THINK AGAIN!!

  • wondermum79 Allana (@wondermum79) reported

    @TalkTalk the shittiest customer service ever .Been on the phone with them for over a hour , spoke to six different people , all to be told they can't reconnect me as I've been cut off completely by accident and need to rejoin. ******** lol

  • carcrashcharlie Charlotte 🐝 (@carcrashcharlie) reported from Moulton, England

    I have never known worse customer service than we have had from @TalkTalk over the past few WEEKS. Having spent over 5 FULL hours on the phone over multiple days trying to cancel, after never receiving the service we expected, we have received another letter saying we owe a 1/

  • deer_louise Louise Deer (@deer_louise) reported

    Talktalk are an absolute joke. Shocking customer service. We added the TV 4k box to our package. The picture is so dull. Had 2 boxes sent to us both the same. When you ask to speak to a manager you just get put on hold. We even got laughed at for asking to speak to a manager.

  • annemarieskio Anne-Marie (@annemarieskio) reported

    @TalkTalk Good Morning, I’ve tried to change my payment date via your website a few times but it says unable to do so. I’ve tried before and after the DD has left my bank so not sure what the issue is, could someone do it manually for me?

  • linzi2018 Bridget1918 (@linzi2018) reported

    @TalkTalk 3x 40 minute phone calls to request a sodding returns bag so send my equipment back! If you have a problem with not getting routers back this is why!

  • AlchemicalChild Ajjobz (@AlchemicalChild) reported

    I have never seen a broadband provider as bad as talktalk

  • MangostaTips2 Steve (@MangostaTips2) reported

    @markknott4 @TalkTalk LOL they are a joke I'm in to day 5 trying to find out why no service and we are going round in circles, their CS is a joke and you can't complain as there is nowhere to complain to. Nobody will think outside the box and make a decision

  • mcdonald_stuart Stuart McDonald (@mcdonald_stuart) reported

    @TalkTalk Are there any issues in the Horsham area. Daughters had no internet since 12