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TalkTalk outages and service status in Caerphilly, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 50% Internet (50%)
  • 38% Wi-fi (38%)
  • 13% Phone (13%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.

CityProblem TypeReport Time
Cardiff Phone 15 days ago
Cardiff Wi-fi 16 days ago
Cardiff Internet 23 days ago
Newport Internet 23 days ago
Cardiff Wi-fi 23 days ago
Cardiff Wi-fi 23 days ago

Community Discussion

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TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • baxterthornton
    May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • harness68
    harness68 (@harness68) reported from Cardiff, Wales

    @TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • uncriticalsimon
    Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • adamrattenberry
    Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales

    @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

  • sargent65
    Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

  • Gershwin1974
    Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • melvynmalloch
    Melvyn Malloch (@melvynmalloch) reported

    @virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @DeborahNeedham Hi Debzzz, sorry for the worry! If you’re an active TalkTalk customer and emails linked, you shouldn’t be asked to pay for your email service. This message may have been sent in error. -Mandisa

  • mummbler67
    Phil (@mummbler67) reported

    @TalkTalk Your customer service is appalling. My elderly step mother has had no landline/broadband for several days now. You send texts and never call back. TALKING IS NOT WHAT YOU DO.

  • Einsteinbk285
    Einstein (@Einsteinbk285) reported

    @TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.

  • lozzshideaway
    Lozzs hide away (@lozzshideaway) reported

    @TalkTalk my Wi-Fi is only blinking orange since 10 o’clock last night and it won’t change to white and I can’t access the account because it’s my mum’s name and she’s at work any help

  • RussTaylor83
    Russ (@RussTaylor83) reported

    @TalkTalk Hi. Is there a service outage on broadband in YO22 post code?

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

  • Sal_Salvatore_p
    Sal-v 💙 (@Sal_Salvatore_p) reported

    @TalkTalk Will someone turn the internet back on for the TQ13 area of Bovey Tracey Devon as it has been off since 5am today and local businesses e.g Lidl & Asda garage have been cash only, and must be losing thousands of pounds #Wifi #internet #outage

  • SportingNest
    Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️‍🌈🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @TalkTalk My mother's landline phone has had issues for a few days. I logged in to her account and it says 'disconnected'. Your helpline number is impossible to get anyone on - 18 in queue. Your live chat is not replying with a real person. If not sorted today, Ofcom complaint.

  • oldskoolbiz
    James Pianoman (@oldskoolbiz) reported

    @TalkTalk What needs to happen Mandy is this issue should have been sorted months ago. I reported it twice only to be told my internet will be better if I UPGRADE. The call centre's you use are dire, totally useful and stick to a scripts and do nothing to help customers. Kindly DM me