TalkTalk Outage Report in Caerphilly, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, New Tredegar, Treharris, Porth, Mountain Ash and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| New Tredegar |
Internet | |
| Cardiff |
Internet | |
| Treharris |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ghormeh Sabzi
(@sabzeepolo) reported
@TalkTalk the shambolic and confused customer service continues. Should have stayed with @SkyUK 4 days on TalkTalk unable to even verify my account details i still haven't spoken to an actual person and we r still paying for dysfunctional wifi with embarrassing customer service
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Kelly Cook 🌈❤🏃♀️🍺💙
(@zippy30) reported
from
Hamilton, Scotland
Is @TalkTalk down then it sure is here in Hamilton
-
ry ✨
(@bringthesun_) reported
@Ada_Grrrl @TalkTalk @zeninternet we’re definitely looking to switch after this, it’s a nightmare, so thank you for the recommendation! we literally don’t mind paying for something that works, yknow? sick to death of dealing with talktalk agents that refuse to help when we’re asking so clearly for what we need
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silver
(@betulaag) reported
@TalkTalk @lewisgoodall @bbcnews your service drops out every day, when challenged you l told us you don't support our line anymore but you have taken our money, you told us we just needed to contact you to get proof internet dropped out. Now you are refusing to provide it. 2/2
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ry ✨
(@bringthesun_) reported
@TalkTalk we expect the service we were promised upon joining your company. we’ve been with you for 5 weeks, one of those we didn’t have any internet at all and now we’ve lost functionality almost entirely. we cannot be expected to pay £50 for two months of nothing.
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steven cooke
(@randomfella2019) reported
@amyrainejackson @TalkTalk @OpenreachHelp Amy, the a TalkTalk rep is correct. The only way to get that rectified is for the service provider who currently provides service to that socket to raise with Openreach. Openreach only serve service providers not individual members of the public.
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Awakened mind
(@EruditeMMA) reported
@TalkTalk Your company is a shambles, you lost a customer today.
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P Herring
(@PHerring6) reported
@TalkTalk Sorry, don't know where to do that. Have never applied any filters
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Adam Smales
(@SmalesAdam) reported
@TalkTalk What a response time!!! Thanks Andy! @virginmedia got everything wrong. False promises and appalling customer service!
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Awakened mind
(@EruditeMMA) reported
@TalkTalk I didnt expect you to be so willing to quit :)) really though there's nothing to sort out, I've been overcharged and told I can't cancel without paying the extra charge, its not happening so likely I'll see y'all in court somewhere down the line