TalkTalk Outage Report in Caerphilly, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Porth, Treharris, Blackwood, Merthyr Tydfil and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
||
| Cardiff |
Internet | |
| Newport |
Internet | |
| Porth |
Phone | |
| Cardiff |
Phone | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Tony Johnson
(@Tonywjohnson1) reported
from
Cardiff, Wales
Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Once again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@TalkTalk Tried to cancel @TalkTalkTV on TWO occasions now, your advisors have not done what I asked! Absolutely shocking service!!
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Harrison
(@peg_leg5125) reported
@andrewmaw1 @TalkTalk Who did it say is having industrial action? My Internet is off too I'm with utility warehouse who I'm told use #talktalk for their services. Can't get hold of #UtilityWarehouse today customer service closed on a Sunday. Its brilliant!
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Marina_Stedman
(@Marina_Stedman) reported
@TalkTalk are there any issues with the service since the storm? Our broadband keeps going off!
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Neil Thompson
(@neil_thompson) reported
@TalkTalk They are next to useless. They want the account number which we don't have. So, are you saying the only people who can help with this is the team who won't? I don't think you guys appreciate how stressful dealing with you is at this time.
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Craig Harrison
(@peg_leg5125) reported
from
Birkenhead, England
@TalkTalk I know #UtilityWarehouse use your Internet service. Are your experiencing problems today? I've had no Internet at home all day. I've been out but son been in and it was off sometime after 10am today. Its still not on now tried restarting router and nothing.
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Andy Howe
(@AndyHowe17) reported
@TalkTalk you have supposedly fitted faster fibre broadband into my sons house. The engineer advised putting into front bedroom and the signal is absolutely atrocious compared to previous router location (20mbps if we are lucky). .
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Dave Lloyd
(@davelloyd1980) reported
@JarlRobinKyrie @ThreeUKSupport We’ve gone with TalkTalk (they offer fibre bb) just waiting for them to come out. We were with Virgin but couldn’t afford it so thought we’d save going with Three, worst decision we made. Three are cancelling free of charge, worth asking if it keeps happening?
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Jennie Felton Author
(@Jennie_Felton) reported
@TalkTalk Please help. No land line, intermittent wifi, I am a priority customer but cannot reach you.
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Neil Thompson
(@neil_thompson) reported
@TalkTalk So you can't find a customer from name, address and date of birth? Of course you can
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Chloe Bethell
(@bethellchloe) reported
@TalkTalk your WiFi is the worst WiFi I have ever experienced. All we ever get told is “maintenance is occurring” and it never changes or gets better. Whats the point in paying for something that doesn’t work as it should?!
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evictedBunny
(@DraftyLoft) reported
Me: I want to cancel my service Talktalk: why? Me: I’m being evicted from my home Talktalk: do you have a friend or family that can takeover the account … Talktalk: Please call the dedicated cancellation line End of conversation