TalkTalk Outage Report in Caerphilly, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (13%)
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E-mail (7%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Treharris, Cardiff, Porth, Mountain Ash, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet | |
| Cardiff |
Wi-fi | |
| Mountain Ash |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Tony Johnson
(@Tonywjohnson1) reported
from
Cardiff, Wales
Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Once again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Test Video
(@TestVide0) reported
@TalkTalk Hi, I've been on the phone line for 47 minutes. Your chat service doesn't work. You're making it hard to get in touch. I've been transferred to 3 different departments. Now I keep getting a message to go online, you're online service isn't fit for purpose!
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CityFibre
(@CityFibre) reported
@KhronicKoder @TalkTalk Hello Chelsea. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly. Thank you.
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Now on 3 wheels
(@4wheelstable) reported
@TalkTalk seems to be an outage in York?
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Carl Hammonds
(@CarlHammonds5) reported
@TalkTalk I've still got the same problems. I get the message: couldn't verify account The username or password incorrect or pop3/Imap for this account isnt turned on. Check email settings. But I'm using the same as the webmail.
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LAKDHESI
(@lakdhesi) reported
@talktalk billing I was talking to customer service and was abruptly hung up by talk talk representative. Plz call me back, trying to sort out compensation
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Steve Park
(@StevePark10) reported
If you are claiming UC u can get FREE internet for SIX mnths. Sadly, the only Co. they have a contract with is @TalkTalk + you must not already be a customer (or owe them £). It's VERY tempting, but for the love of God DO NOT take up the offer, they are the worst Co. 2 deal with
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Mike Hartley
(@MikeHartley85) reported
Finally managed to leave @TalkTalk. Our average download speed was supposedly 77Mb/s but the reality was it was pulling about 40. Pretty sure dial-up is faster. Trying to actually leave is an absolute chore, not helped by the lying about "it won't auto renew". Never again.
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Daniel Millett
(@Danjmillz93) reported
@TalkTalk I've been on the phone for over an hour being passed to different agents for a charge that I was informed by the executive team, would be wiped off my bill, due to me having to change providers because of the terrible service I was provided. Having a nightmare. Yet agen
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K A L I
(@kalinikita) reported
I hope @TalkTalk go bust so soon, it’s a tie between them and @O2 for worst service in the world
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SlipperBoots
(@slipperboots) reported
@TalkTalk My uncle is getting errors when sending emails. Why isn’t there better support available by phone instead of on social media?