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TalkTalk Outage Report in Caerphilly, Wales

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.

CityProblem TypeReport Time
Cardiff E-mail 3 days ago
Cardiff Internet 6 days ago
Cardiff Internet 10 days ago
Cardiff Wi-fi 11 days ago
Newport Internet 11 days ago
Cardiff Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • WebbLaurien
    Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • steph29airey
    Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • allenpete1
    Pete Allen (@allenpete1) reported from St. Athan, Wales

    @TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • zoidberg99
    Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.

  • gaynor_edwards
    gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • WalterofWales
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.

  • goddessdeeva
    Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

  • AlexDWilliams
    Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales

    @TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • ohhhhclara
    clara 🌸 (@ohhhhclara) reported

    @TalkTalk It’s saying that there isn’t a problem in my area but there clearly is because I’m unable to work due to the wifi going off and on all the time.

  • Lady_Colleen
    Colleen Hawkins (@Lady_Colleen) reported

    One of the main problems with @TalkTalk customer service is that it is impossible to talk to the same person twice, so you keep having to go back to square one everytime you phone. Or, to put it more succinctly, many hands make shite work!

  • SirBenfro
    James Oswald (@SirBenfro) reported

    TalkTalk bought Tiscali, which bought lineone ages ago when you still had to dial in to the internet at 16,600 baud. I've never been a customer of theirs, only had that legacy email account.

  • Colmce1
    Colin McEwen (@Colmce1) reported

    @TalkTalk 2 weeks and counting still no land line. please get a grip of this problem.

  • janem_hanson
    Jane Hanson (@janem_hanson) reported

    @TalkTalk I need further help please. Why is is not working

  • ShamMaj_
    S H A M (@ShamMaj_) reported

    @TalkTalk Outage in the Midlands area yet they are telling individuals to log the problem. Surely if everyone on Twitter is telling you there is no internet the fault is with you, not us?

  • CatAmongPages
    CatAmongThePages 💙 (@CatAmongPages) reported

    @SirBenfro TalkTalk left us without phone and internet for months because they're utterly useless. Back with BT and much happier. But it took a letter to CEO plus a journalist covering how awful they are to get rid of TalkTalk.

  • Lady_Colleen
    Colleen Hawkins (@Lady_Colleen) reported

    @TalkTalk Nope. How's that going to help? Another person to explain the issues to? There's already an ongoing complaint, so I'm not getting anybody else involved. I'm merely venting my frustration at the incompetence of @TalkTalk. It's cathartic. Well. mildly cathartic.

  • BecauseRadfem
    Because Why Not..?♀⚢ 💜🤍💚🟥 (@BecauseRadfem) reported

    @TalkTalk Please read the tweet again. It’s an FYI to others, not a request for help. My TalkTalk contract is cancelled.

  • OfficialTS8
    OfficialTS (@OfficialTS8) reported

    @TalkTalk hi my internet in OX5 is down and has been for about an hour now, any advice? Thanks.