TalkTalk outages and service status in Caerphilly, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (56%)
- Wi-fi (33%)
- Phone (11%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 10 days ago |
|
Cardiff
|
Wi-fi | 12 days ago |
|
Cardiff
|
Internet | 19 days ago |
|
Newport
|
Internet | 19 days ago |
|
Cardiff
|
Wi-fi | 19 days ago |
|
Cardiff
|
Wi-fi | 19 days ago |
Community Discussion
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TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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Cath (@CatherineJ43) reported from Pengam, WalesJust received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Richard Jones (@RJZ303) reported from Cardiff, Wales@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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AlyshaS (@AlyshaPepper) reported from Cardiff, Wales@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Thomas Mumford (@ThomasMumford) reported from Cardiff, WalesI can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Pete Allen (@allenpete1) reported from St. Athan, Wales@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Valley Girl (@FFWondeful) reported@talktalk my services were disconnected and your team is forcefully telling me to pay for it even though I explained to them respectfully the situation …bad customer service very rude agents .
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Liam Clarke (@LCla93) reported from Burnopfield, England@TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability
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Paul Chapman (@PaulChapman123_) reported@TalkTalk I’m a full fibre 150 broadband customer. Contract ends 8/7/27. You have sent me an email to say as I’m no longer a TalkTalk broadband customer so no longer be able to use my email I have with you. Please explain as due to pay my next DD to you on the 13th for internet.
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angela pring (@homegoal) reported@TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed
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allie ♥️ (@alliewillie38) reported@TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.
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Danix The 3rd (@DanixThe3rd) reportedMy internet from TalkTalk is dog ****. Paying £29+ for this crap.
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy
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MorgothTheRabbit (@proco007) reported@PaulUtd16 @TalkTalk There's a reason why I binned them off years ago. Simply awful company. I hope @TalkTalk do the right thing. For a change.
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David Tingle (@djltingle) reported@TalkTalk, elderly mother in law unable to make or receive calls on landline, have tried live chat (never answers) tried ringing 54th in queue! Vulnerable person, needs sorting! GL14 area
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Ian Lawson (@lawson0864) reported@TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !