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TalkTalk outages and service status in Caerphilly, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 27, 12:30 PM GMT+1.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Blackwood, and Newport.

CityProblem TypeReport Time
Cardiff TV 2 days ago
Cardiff Internet 2 days ago
Cardiff Internet 10 days ago
Cardiff Internet 10 days ago
Blackwood Wi-fi 10 days ago
Cardiff Phone 1 month ago

Nearby cities with recent reports

Cardiff

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    @TalkTalk Tried to cancel @TalkTalkTV on TWO occasions now, your advisors have not done what I asked! Absolutely shocking service!!

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    @TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • Tonywjohnson1
    Tony Johnson (@Tonywjohnson1) reported from Cardiff, Wales

    Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

  • justsimplyhales
    Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales

    @ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • AlexDWilliams
    Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales

    @TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.

  • WalterofWales
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • steph29airey
    Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • canarydebs
    Debs Kemp (@canarydebs) reported

    @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can

  • paulivory1963
    Paul Ivory (@paulivory1963) reported

    What an absolutely sh1t company that is obstructive, uninterested and simply doesn't want to make anyone's life easy. Almost 2 hours of my day wasted on individuals who just don't give a ****! @TalkTalk #talktalk

  • WF2K_
    Kerrie (@WF2K_) reported

    @llqdave @TalkTalk @TalkTalkGroup They did that to me as well until I sent them a blunt response. And no, talking to customer service on here doesn't help much at all. They have less access than those on webchat and email etc.

  • JGBalders
    jon baldwin (@JGBalders) reported

    @TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Hi I had an email from Melissa Dube from the complaints team .With due respect, she has not applied high professional standards. She missed out one part of the complaint completely. Wouldn't like to think that was intentional but it makes my problem with TalkTalk worse.

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk That’s the point. I won’t be paying £5, or ever using this horrid company again. I feel sorry for the older less tech savvy people who you are exploiting and have no choice

  • kettybopbop
    foley (@kettybopbop) reported

    @TalkTalk internets **** hope you get fragged *******

  • neilmlomax
    Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported

    @TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Hi there I think I accidentally deleted a text message from TalkTalk.Can you help ?

  • angelajazz2
    Angela (@angelajazz2) reported

    @TalkTalk They tell me they are too busy & it will be a long time before they can get to me! Told me to check online to track a fault. Nothing has been updated and it has been logged so many times. I tried phoning & they just pass you to the website. What is going on? Abysmal service!