TalkTalk Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (8%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
 
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Pontypool, Caerphilly, Mountain Ash, Ferndale and Pontypridd.
| City | Problem Type | Report Time | 
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Sally Evans 
    (@PerformandGrow) reported 
    
        from
            Barry, Wales
    
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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andy lanyon 
    (@andylance1977) reported 
    
        from
            Newport, Wales
    
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Renzo 
    (@renzothealgieri) reported 
    
        from
            Cardiff, Wales
    
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Paul Binning 
    (@StarrdLtd) reported 
    
        from
            Llantrisant, Wales
    
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Annie 🌱🏴😷🇪🇺💚 
    (@elliebus) reported 
    
        from
            Cardiff, Wales
    
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Wales-Golf-Madrid 🏴🏴 
    (@mattyaztec) reported 
    
        from
            Church Village, Wales
    
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
 - 
                
andy lanyon 
    (@andylance1977) reported 
    
        from
            Newport, Wales
    
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
 - 
                
Milly May 
    (@MillyMayBlenkin) reported 
    
        from
            Cardiff, Wales
    
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
 - 
                
Dai Smash/DavidDoran 
    (@DaiSmashie) reported 
    
        from
            Cwmbran Central, Wales
    
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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merchant of Venus 
    (@king_girl85) reported 
    
        from
            Penarth, Wales
    
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Simon 🥑🚟😈 
    (@uncriticalsimon) reported 
    
        from
            Newport, Wales
    
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
 - 
                
merchant of Venus 
    (@king_girl85) reported 
    
        from
            Penarth, Wales
    
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
 - 
                
Renzo 
    (@renzothealgieri) reported 
    
        from
            Cardiff, Wales
    
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
 - 
                
andy lanyon 
    (@andylance1977) reported 
    
        from
            Newport, Wales
    
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
 - 
                
Gerwyn Lewis 
    (@Gershwin1974) reported 
    
        from
            Ystrad, Wales
    
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
 - 
                
Paul Binning 
    (@StarrdLtd) reported 
    
        from
            Llantrisant, Wales
    
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
 - 
                
Wales-Golf-Madrid 🏴🏴 
    (@mattyaztec) reported 
    
        from
            Church Village, Wales
    
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
 - 
                
Milly May 
    (@MillyMayBlenkin) reported 
    
        from
            Cardiff, Wales
    
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
 - 
                
NonWatcyn #IndyWales 
    (@nonwatcyn) reported 
    
        from
            Cardiff, Wales
    
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
 - 
                
May Baxter-Thornton 🏴 
    (@baxterthornton) reported 
    
        from
            Aberaman, Wales
    
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
 
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Rix 
    (@rix_jack) reported 
@oliw @TalkTalk Yes, the TalkTalk service status on their website said something about Openreach repairing damaged lines in East Anglia, but wasn't listing Downham specifically as having issues. I hope this is back up for Monday!
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Hhhhhhhh 
    (@Hhhhhhh74314524) reported 
@TalkTalk any estimate as to when the problems will be resolved
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kelly 
    (@_k4lly) reported 
@TalkTalk my internet is down in downham market. Would be helpful if I could contact you, called 3 times and tried the live chat. Great customer service.
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Tom Jones 
    (@tomjones8spam) reported 
@TalkTalk Talk talk worst broadband and customer service in the uk. You take money for services you can’t provide. I’m going to be contacting the financial ombudsman and ofcom about your despicable lack of service
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Dannie 
    (@Dannie55781344) reported 
@TalkTalk @TheSun Big TalkTalk outage again, loads of postcodes down and talktalk are about as useful as a nuns tits.
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Dannie 
    (@Dannie55781344) reported 
@TalkTalk I just went to the account and run a line test etc and got a text back saying everything is working fine as it should but it is still a total blackout.
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ThinkFast 
    (@ThinkFast2021) reported 
@TalkTalk Hi my internet connection is stopping yet again today! I am sick and tired of having problems everyday. Its like its getting worse day by day
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Lucy Lake 
    (@lake_lucy) reported 
@TalkTalk How much longer is this going to be down been off since 1pm yesterday with no update
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Tom Jones 
    (@tomjones8spam) reported 
@TalkTalk Talk talk worst broadband and customer service in the uk. You take money for services you can’t provide. I’m going to be contacting the financial ombudsman and ofcom about your despicable lack of service
 - 
            
annie hayes 
    (@whassis) reported 
@TalkTalk Come on talk talk give us an update, this is bad customer service. No Internet for 22 hours now and the silence from talk talk is deafening.