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TalkTalk

TalkTalk Outage Report in Caerphilly, Wales

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.

CityProblem TypeReport Time
Cardiff E-mail 5 days ago
Cardiff Internet 8 days ago
Cardiff Internet 12 days ago
Cardiff Wi-fi 12 days ago
Newport Internet 12 days ago
Cardiff Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever

  • harness68
    harness68 (@harness68) reported from Cardiff, Wales

    @TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week

  • AlyshaPepper
    AlyshaS (@AlyshaPepper) reported from Cardiff, Wales

    @TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share

  • jordanbishop11
    Jordan Bishop (@jordanbishop11) reported from Blackwood, Wales

    @TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

  • iloveseagreen
    Anna Bensley (@iloveseagreen) reported from Newport, Wales

    @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

  • FIRSTCHAIRMAN
    Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales

    @TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • biffa50
    Kevin (@biffa50) reported

    Just called my @TalkTalk WiFi because I have no Internet and I cannot work they said your line is fine its the exchange at @WeAreOpenreach @OpenreachHelp now I'm not sure if these people work or not but talk talk was telling them my problem and well I still have no Internet

  • robdykedotcom
    this is rob **** dot com (@robdykedotcom) reported

    @TalkTalk Yeah, get that The user journey poor though #UX

  • StephGa29202599
    Steph Gardner (@StephGa29202599) reported

    @TalkTalk @KungPoKingPrawn All you do is ask for a bloody DM and nothing gets done nobody knows how long this is going on for. It’s been down since this morning with no update. This a total joke!

  • janewoodthorpe
    Jane (@janewoodthorpe) reported

    @TalkTalk I’m not prepared to do that until this is sorted. Until then I will go public on Twitter so others know of the shameful customer service I’ve received today.

  • kingsleymcdonal
    Kingsley Mcdonald (@kingsleymcdonal) reported

    @TalkTalk the talk talk app not working

  • c_v_chopra
    CV Chopra (@c_v_chopra) reported

    @TalkTalk @TomWarwick6 Got problems with broadband and landline in Northampton. When will this be fixed?

  • hugh_says
    Hugh (@hugh_says) reported

    Is a download speed of 1.29 MBPS from @TalkTalk normal for their domestic broadband? It seems a bit slow to me, currently staying at a relative's house and it's nastily slow. Not being the account holder I can't do anything to rectify.

  • GScarrott_
    George (@GScarrott_) reported

    @c_v_chopra @TalkTalk @TomWarwick6 Hi, I’m also in nn5 and having the same problem needs to be fixed asap as I have work to do

  • lee_anders
    Lando (@lee_anders) reported

    @TalkTalk 30 minutes on the Indian TalkTalk call centre tech support, repeatedly running checks/diagnostics which aren't fixing the problem, can an actual technician sort this out!?!?

  • johne1209
    john ellis💙 (@johne1209) reported

    @TalkTalk Terrible service today. Spent 2 hours on the chat line while they tried to sort my lack of landline and Internet. They never bothered to check whether it was a general problem in the are first, and even had me moving my furniture! I found myself that it is an area problem!! 😡