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TalkTalk outages and service status in Caerphilly, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 11, 10:02 PM GMT+1.
  • 78% Internet (78%)
  • 22% Wi-fi (22%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Blackwood, and Pentre.

CityProblem TypeReport Time
Cardiff Internet 7 days ago
Newport Internet 7 days ago
Cardiff Wi-fi 7 days ago
Cardiff Wi-fi 7 days ago
Cardiff Internet 7 days ago
Cardiff Internet 11 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

7 days ago
Newport

1 recent signals

7 days ago

Community Discussion

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TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed

  • adamrattenberry
    Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales

    @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

  • ThomasMumford
    Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!

  • baxterthornton
    May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will

  • justsimplyhales
    Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales

    @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Karenyonholiday
    Kareny (@Karenyonholiday) reported

    @TalkTalk you have called me to make a new offer of service as am near end of contract. I ask that the offer be put in an email foe me yet, your team tell me they only do outbound. Your in the communication area, how is that you cannot send me an email of the offer I'd like.

  • Einsteinbk285
    Einstein (@Einsteinbk285) reported

    @TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk This just doesn’t affect me. Cancel the policy of charging for legacy email addresses will solve it.

  • FunJustJustin
    😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported

    @MissLJArmstrong @TalkTalk My BB is working but my Landline is down, I have no tone and when i call my landline from my mobile it now says Invalid number, In live chat with talktalk had no replies, no help!

  • Rob_Ranby
    Rob Ranby (@Rob_Ranby) reported

    @John_the_hawk @TalkTalk I told them exactly this on the phone to their foreign call center, three times! They completely ignored me. Zero thinking outside the box or common sense. They can't help if it's not in the script in front of them.

  • WF2K_
    Kerrie (@WF2K_) reported

    Hi @TalkTalk I've had issues with your customer service calling here again even though I made a complaint and was assured no one would call, and then another person said they removed my number for me but then I received another call the following day.

  • Martin_Law
    Martin Law (@Martin_Law) reported

    @JU51LNS @TalkTalk Luckily I use my AOL email address from 25 years ago. AOL never charged me a penny. Disgraceful

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk That’s the point. I won’t be paying £5, or ever using this horrid company again. I feel sorry for the older less tech savvy people who you are exploiting and have no choice

  • MarkFitDT
    Mark Fitchett (@MarkFitDT) reported

    @FunJustJustin @TalkTalk there is obviously an issue as the response time on the live help is really poor. The strange thing is that the Broadband is working. Like you was glad to see not just us having the issue.

  • MissLJArmstrong
    Laura-JayneArmstrong (@MissLJArmstrong) reported

    @TalkTalk hi my Nan and Grandad’s landline isn’t working, are you able to help?