TalkTalk outages and service status in Caerphilly, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (43%)
- Wi-fi (43%)
- Phone (14%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 17 days ago |
|
Cardiff
|
Wi-fi | 19 days ago |
|
Cardiff
|
Internet | 26 days ago |
|
Newport
|
Internet | 26 days ago |
|
Cardiff
|
Wi-fi | 26 days ago |
|
Cardiff
|
Wi-fi | 26 days ago |
Community Discussion
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TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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islwyn davies (@IslwynD) reported from Mountain Ash, Wales@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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islwyn davies (@IslwynD) reported from Mountain Ash, Wales@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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merchant of Venus (@king_girl85) reported from Penarth, WalesSo last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Anna Bensley (@iloveseagreen) reported from Newport, Wales@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Tony Johnson (@Tonywjohnson1) reported from Cardiff, WalesJust love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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Stu (@P__TheLetter) reported from Bargoed, Wales@TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.
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Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Milly May (@MillyMayBlenkin) reported from Cardiff, Walesanother day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Cory (@CoryOConnor96) reported from Victoria, Wales@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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crystalporterxoxo (@baddieslovecloc) reported@TalkTalk my internet is not working this is so annoying got work to do I’ve switched it off and restarted it still showing white but no internet connection.
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jon baldwin (@JGBalders) reported@TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service
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Mark Fitchett (@MarkFitDT) reported@FunJustJustin @TalkTalk there is obviously an issue as the response time on the live help is really poor. The strange thing is that the Broadband is working. Like you was glad to see not just us having the issue.
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Joe (@JoeGriffin1989) reported@TalkTalk & @WeAreOpenreach - disgraceful service. Especially, @TalkTalk made multiple fumbles of my complaint - every time I speak to someone it’s like it’s the first time I’ve raised the problem. Without service since 31st March after being miss-sold full fibre plan.
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Finiasfinn (@Finias) reportedI urge everyone to steer well clear of @TalkTalk for wifi. Just go check their feedback. EE couldnt do more to help me when TalkTalk treated me badly after DECADES with them. Even claimed my wi fi was working when not and that they would cut my phone line off when not linked!!
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Awake not Woke (@Jones6240Jones) reported@TalkTalk I've 'stayed connected' for 20 minutes, waiting for a response to the fault on my landline. You're getting dangerously close to losing a customer!
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JU51LNS (@JU51LNS) reported@TalkTalk That’s the point. I won’t be paying £5, or ever using this horrid company again. I feel sorry for the older less tech savvy people who you are exploiting and have no choice
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Finiasfinn (@Finias) reported@TalkTalk Way way too late for that!! You should have helped every time I raised my lack of good connection and then perhaps when you lost mt service completely but claimed it was fixed!!
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Rob Ranby (@Rob_Ranby) reported@TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.
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Alan Brady (@bra26247359) reported@TalkTalk my broadband is continually going off & on..this has been going on for two days straight now & the only person I can ‘talktalk’ to is a virtual assistant Wouldn’t mind the issue resolved soon