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TalkTalk outages and service status in Caerphilly, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 20, 9:17 AM GMT+1.
  • 64% Internet (64%)
  • 27% Wi-fi (27%)
  • 9% Phone (9%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.

CityProblem TypeReport Time
Cardiff Phone 6 days ago
Cardiff Wi-fi 8 days ago
Cardiff Internet 15 days ago
Newport Internet 15 days ago
Cardiff Wi-fi 15 days ago
Cardiff Wi-fi 15 days ago

Nearby cities with recent reports

Cardiff

1 recent signals

6 days ago

Community Discussion

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TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • steph29airey
    Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

  • jordanbishop11
    Jordan Bishop (@jordanbishop11) reported from Blackwood, Wales

    @TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully

  • Porter_Dean
    Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.

  • goddessdeeva
    Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • bigoltiddies
    Tigol (@bigoltiddies) reported

    @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

  • rusticman991
    Neil Russell (@rusticman991) reported

    What is going on with TalkTalk ? My WiFi suddenly cut off hours ago. I can't login to my account. It returns to the login page over and over again asking a verification code which has been given. The chat service appears to have been disabled. I just despair with it.

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,

  • lozzshideaway
    Lozzs hide away (@lozzshideaway) reported

    @TalkTalk still not working due nice Thursday at 11pm it just blinking orange

  • rainbowsocs
    Marshall (@rainbowsocs) reported

    @TalkTalk are people still experiencing issues in the Glasgow area? My internet has been on and off every few minutes for the last 10 days, I've had to use all my data on phone to hotspot my house and now I've run out. Still no internet, seriously think I should change providers

  • sammypinky1990
    Sam (@sammypinky1990) reported

    @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

  • MissLJArmstrong
    Laura-JayneArmstrong (@MissLJArmstrong) reported

    @FunJustJustin @TalkTalk They have a tone, but when trying to call them it was going to voicemail. I’ve tried messaging somebody through the talk talk website but no help either 🙈

  • SportingNest
    Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️‍🌈🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @TalkTalk My mother's landline phone has had issues for a few days. I logged in to her account and it says 'disconnected'. Your helpline number is impossible to get anyone on - 18 in queue. Your live chat is not replying with a real person. If not sorted today, Ofcom complaint.

  • lawson0864
    Ian Lawson (@lawson0864) reported

    @TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!