TalkTalk outages and service status in Caerphilly, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (50%)
- E-mail (25%)
- Wi-fi (25%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Pontyclun, Blackwood, Pentre, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Wi-fi | 11 days ago |
|
Cardiff
|
Internet | 16 days ago |
|
Cardiff
|
26 days ago | |
|
Cardiff
|
Internet | 29 days ago |
|
Cardiff
|
Internet | 1 month ago |
|
Cardiff
|
Wi-fi | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Cory (@CoryOConnor96) reported from Victoria, WalesAnyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales@Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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merchant of Venus (@king_girl85) reported from Penarth, WalesSo last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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Stu (@P__TheLetter) reported from Bargoed, WalesOnce again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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sabu zachariah (@sabu_maramon) reported@TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,
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BazM81 (@baz_m81) reported@TalkTalk No internet in Glasgow this morning. Trying to do a live chat to find out what problem is and no reply!!!
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Jade (@Jade60692679232) reported@TalkTalk I’ve spent all evening trying to sort my elderly Nan’s landline. She cannot receive or make calls on her landline, and she’s on the priority register as she has an alarm dependent on the landline. I was spoken to awfully by CS, who cut me off and shouted at me. Pls help
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A Dorset Bloke (@DorsetHarry) reported@TalkTalk This was a nationwide issue. Your website was down. When I eventually got in it said my connection was fine. Two things. 1. Your diagnostic tools aren't working properly. 2. Why did it take so long for you to post a SM message saying there were issue.
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Alexandra Dawson #FBPE #FBPPR 🇪🇺 🇺🇦 (@dawsona56) reported@TalkTalk having WiFi issues and unable to speak or communicate with anyone.
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Pratab Ali (@pratab_a) reported@DrMarianaClaire @TalkTalk I left talktalk in March 2025 best decision I made. Price increase £35 for 75M. Moved to Vodafone £25 for 150M. Talktalk worked over cityfibre and regularly had random outages their end. Vodafone also on cityfibre. No problems so far. There was one outage but that was explained.
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Chrissy Oag (@OagChrissy) reported@TalkTalk hi is there a problem in Wick Caithness
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Olorin Henderson (@olorinhenderson) reported@NPhil1 @TalkTalk I mean, customer services weren't open at the time of the outage, how would you expect them to leave a voice message? By rubbing Mystic Meg's crystal ball the night before?
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Nicko (@lillywobbles) reported@TalkTalk Without doubt the worst customer experience I’ve ever had. One and a half hours in ‘chats’ trying to cancel a contract only to be then told to email help@talkmobile . Almost certainly not UK based as well. Useless
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@TheLimpingMerc) reportedGo on @TalkTalk make my f**king day & call me again, I dare you, I double dare you… I told you last time what would happen & your “customer service” agents hanging up on me isn’t going to stop me cancelling at end of contract now other @CityFibre providers are available…🤬