TalkTalk Outage Report in Caerphilly, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (62%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Ynysddu, Cardiff, Blackwood, Newport, Aberdare, New Tredegar, Treharris, Porth and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Ynysddu |
Total Blackout | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Internet | |
| Aberdare |
Wi-fi | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@TalkTalk Tried to cancel @TalkTalkTV on TWO occasions now, your advisors have not done what I asked! Absolutely shocking service!!
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Tony Johnson
(@Tonywjohnson1) reported
from
Cardiff, Wales
Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Once again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Quinton
(@isispaul) reported
This morning at 8.40 I receive a call from Talktalk about my 'complaint' (???) She knew nothing about it or had any info about the 4 hours I was on FB and the phone to Talktalk trying to resolve it. Calls were with someone called Kirk/Manchester. assured a call 12.00. NO CALL
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Paul Quinton
(@isispaul) reported
@TalkTalk This morning at 8.40 I receive a call from Talktalk about my 'complaint' (???) She knew nothing about it or had any info about the 4 hours I was on FB and the phone to Talktalk trying to resolve it. Calls were with someone called Kirk/Manchester. assured a call 12.00. NO CALL
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Freddie
(@inquisitivenars) reported
@TalkTalk I am currently working from home and it did affect my meetings. I did allow it on Monday to pass through but 3 days of having this problem now is unacceptable. They said @WeAreOpenreach is fixing the problem? Is that correct?
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⚽ 𝙂𝙧𝙚𝙜𝙜𝙃𝙖𝙧𝙩𝙡𝙚𝙮 ⚽
(@Gregghartley_) reported
@BigWillowTTV @TalkTalk I had BT at the parents house. Best I've used with consistency and support. However I gave the benefit of the doubt to TalkTalk as my partner was already with them. Was just easier to upgrade.
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Arsène Lupin.
(@Shell_Coco) reported
@TalkTalk Two engineers have come to diagnose the issue and both recommended a new router. WHERES the router? Instead you make us sit on the phone to a tech going over the same checks for hours. Terrible.
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Daniel Gahnstrom
(@D_Garney) reported
@TalkTalk Was made redundant from work due to covid and being forced to move back home as can't afford rent anymore, but talktalk customer services are unwilling to help me out with contract termination/reduced cancellation fees. Very unsympathetic :(
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Jacqueline Kemp
(@Jacquel79014946) reported
@TalkTalk Salford area, internet constantly dropping out since weekend. Last night unable to watch iplayer because of intermitent red light on router. Ran your check, says no issue problem is my network!! Rubbish!
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Paul Quinton
(@isispaul) reported
@TalkTalk This morning at 8.40 I receive a call from Talktalk about my 'complaint' (???) She knew nothing about it or had any info about the 4 hours I was on FB and the phone to Talktalk trying to resolve it. Calls were with someone called Kirk/Manchester. Assured a call 12.00. Guess what
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Sarah Taylor
(@SingingIsGood) reported
@TalkTalk As I say, this has been sorted and the account names have been changed. But for the customer service agent to insist that it had to have been my father who upgraded his account three months after he died is preposterous.
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Dakoso Glad
(@Dakoso) reported
@TalkTalk I'm having troubles with my internet connection. Looks like the router is not being connected to internet. I live in N4, is there some technical problem in this area?