TalkTalk

TalkTalk Outage Report in Caerphilly, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Caerphilly, Wales 03/13/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Pontypridd, Ynysddu, Cardiff, Blackwood, Newport, Aberdare and New Tredegar.

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City Problem Type Report Time
United KingdomPontypridd E-mail
United KingdomYnysddu Total Blackout
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomNewport Internet
United KingdomAberdare Wi-fi

Community Discussion

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TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • Gershwin1974 Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • MillyMayBlenkin Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • baxterthornton May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • RJZ303 Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • Welshhan Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • StarrdLtd Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • DaiSmashie Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

  • mattyaztec Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • MillyMayBlenkin Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

  • king_girl85 merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • king_girl85 merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • StarrdLtd Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • mattyaztec Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • OnlyGrantBrown Grant Brown (@OnlyGrantBrown) reported from Ashton-under-Lyne, England

    @TalkTalk my internet is still down. Very frustrating!!!!

  • xlphos Matt (@xlphos) reported

    @heytrixxie @TalkTalk Convenient, keep pestering, if they can't fix or meet their minimum guaranteed speed within 30 days sure they should allow penalty free exit. Never will I go with TalkTalk, does anyone actually recommend them?

  • soundsvisual Sounds Visual Music Ltd (@soundsvisual) reported

    @TalkTalk Just in time for the bank holiday - TalkTalk broadband down in Bath. Advised I might get an update in 3 days time - but customer service have no idea when it might be working again. Once again TalkTalk provide the worst customer service experience - avoid.

  • LaurettaMather3 Lauretta Mathers (@LaurettaMather3) reported

    @TalkTalk I want to end my contract. I am not happy with this. Increasing the fees on a Fixed Contract during a pandemic when people are losing jobs is diabolical. Your service is awful, my Internet always cuts out and your customer service is shocking.

  • wonderfullyshi1 wonderfullyshiva (@wonderfullyshi1) reported

    @TalkTalk @TalkTalk you seem to have daily issues with your service, my BB issue still not sorted after a month of broken promises from customer services. @fairtelecoms

  • GerryNicolaas Gerry Nicolaas (@GerryNicolaas) reported

    Anyone else experiencing problems with their @talktalk internet access in South London? Ours has been down since yesterday evening but router is working fine.

  • Laura_E_Cameron Laura Cameron 🇪🇺 💙 (@Laura_E_Cameron) reported

    @TalkTalk Not just my account but I have no broadband either so assuming you know of this issue also? @TalkTalk #Batharea #nobroadband #talktalkbroadbanddown

  • GerryNicolaas Gerry Nicolaas (@GerryNicolaas) reported

    It gets better! @TalkTalk not available until 9am so we rang on the dot and got through to a human, only to be told that the system was down and they were unable to check our status. We were told to ring back in 2 hours. This might take a while to resolve. 😩

  • soundsvisual Sounds Visual Music Ltd (@soundsvisual) reported

    @TalkTalk Why when I phone does it say press 1 to run a line test. Please just be honest about what is happening so i don't have to waste my time again with TalkTalk. So to clairify - Talktalk phone customer service says they are running a line test - but you are saying that can't happen?

  • TheRealKieran95 Kieran (@TheRealKieran95) reported

    @TalkTalk We're look at leaving talk talk, and we called last week on Monday but the systems were down. We were then told we'd receive a calm back within 24-48 hours, called again today to chase and systems are still down. Can you help please?