TalkTalk Outage Report in Caerphilly, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Pentre, Cardiff, Pontypridd, Ynysddu, Blackwood, Newport and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Cartman
(@carty48) reported
@TalkTalk boy your're customer services team, need to learn compassion and empathy. Been looking after my father who is in hospital for the last couple of months and ypu keeping sending bill for this time, even though I asked to you terminate the service back in May #Vampire
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mslilianspeaks
(@mslilianiyere) reported
@TalkTalk @TalkTalk @TalkTalkGroup congrats 🥳 🎉 you officially have the worst customer service EVER!!!! 👎🏾👎🏾👎🏾
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Waki Boo
(@DonciscO564) reported
@TalkTalk hi guys my broadband just dropped and no sign of it coming back on. I'm in Bedford MK42 area. Router is blinking orange light. Can I get some help?
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David Catherall
(@davidcatherall2) reported
Latest of the ongoing ( and soon to be ended) saga with @TalkTalk Had a call from them today enquiring why I was leaving. Very polite young man. Told him why and could he help me get my refund. Said he would pass me to Customer Service.
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Kitana
(@Kitana12897768) reported
@TalkTalk Internet is down and we cannot connect since yesterday after 8pm. Thought internet itself should not have been affected…
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Mrs Grumpy fae Govan ♀️
(@TheFunkyUnicor1) reported
Yet again @TalkTalk my broadband's down, third time in a week. There's no point DMing you as you do nothing. Bloody fix it, I pay you enough every month.
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Chris Close
(@CloseTurkey) reported
@TalkTalk currently on hold 35 mins deep. No internet for 10 days. Trying cancel contract. Cancellations team put me through to billing. Billing are on hold to the cancellations team, internal team been on hold for 15 mins, mind blowing. Breaching your contract cancel my contract
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Chris Close
(@CloseTurkey) reported
@TalkTalk currently on hold 40 mins deep. No internet for 10 days. Trying cancel contract. Cancellations team put me through to billing. Billing are on hold to the cancellations team, internal team been on hold for 15 mins, mind blowing. Breaching your contract cancel my contract
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Adrian Sharman
(@_Adrianski_) reported
@TalkTalk 10 weeks with internet issues (mutliple router self rebooting per day). Over 8 weeks you've been "helping me with" 2 chat sessions 1 talk talk engineer visit 3 openreach visits Mutliple broken promises for escalation manager to call me. I'm done. Next step ombudsman.
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Paul Marshall
(@pdmarshall) reported
@TalkTalk you cannot seriously be making us watch the boosts through this app? It is monstrously slow and laboured and the guide is useless, please tell me I can view another way?