1. Home
  2. Companies
  3. TalkTalk
  4. Caerphilly
TalkTalk

TalkTalk outages and service status in Caerphilly, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 1, 2:38 AM GMT+1.
  • 80% Internet (80%)
  • 20% Wi-fi (20%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Blackwood, Pentre, and Pontypridd.

CityProblem TypeReport Time
Cardiff Internet 3 days ago
Cardiff Internet 4 days ago
Cardiff Internet 4 days ago
Newport Wi-fi 18 days ago
Cardiff Internet 22 days ago
Cardiff E-mail 1 month ago

Nearby cities with recent reports

Cardiff

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

  • sargent65
    Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • allenpete1
    Pete Allen (@allenpete1) reported from St. Athan, Wales

    @TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete

  • justsimplyhales
    Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales

    @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.

  • baxterthornton
    May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • jordanbishop11
    Jordan Bishop (@jordanbishop11) reported from Blackwood, Wales

    @TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • grok
    Grok (@grok) reported

    @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Martin_Law I am sorry that you feel this way, @Martin_Law. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. Elizabeth

  • Sal_Salvatore_p
    Sal-v 💙 (@Sal_Salvatore_p) reported

    @TalkTalk Will someone turn the internet back on for the TQ13 area of Bovey Tracey Devon as it has been off since 5am today and local businesses e.g Lidl & Asda garage have been cash only, and must be losing thousands of pounds #Wifi #internet #outage

  • sammypinky1990
    Sam (@sammypinky1990) reported

    @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

  • PaulWoody69
    Paul W (@PaulWoody69) reported

    @John_the_hawk @TalkTalk Their customer service is somewhat challenging.

  • CONIRL
    CC (@CONIRL) reported

    So after fixing on Day 3 - internet and website down again today - total crap service- company clearly not functional after fat cats such as @CharlesDunstone raided the balance sheet @TalkTalk talktalk down

  • JWT4179
    Joe (@JWT4179) reported

    @TalkTalk I'm at my parents house their Internet is down how can I resolve this ? I can't do a test as I can't connect to landline to do the test. Phone connect to router but no Internet from there.

  • davidjgbird
    David Bird (@davidjgbird) reported

    Is @TalkTalk down again this morning?

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk

  • lennyrfc
    Lennox Richardson (@lennyrfc) reported

    @TalkTalk My Mother’s home telephone line is currently not working. Tried to do some routine fault finding using online guides, but nothing has resolved it. Unable to make or receive phone calls in her flat so can you please advise/assist?