TalkTalk Outage Report in Caerphilly, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Pontypridd, Ynysddu, Cardiff, Blackwood, Newport, Aberdare and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
||
| Ynysddu |
Total Blackout | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Internet | |
| Aberdare |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Grant Brown
(@OnlyGrantBrown) reported
from
Ashton-under-Lyne, England
@TalkTalk my internet is still down. Very frustrating!!!!
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Matt
(@xlphos) reported
@heytrixxie @TalkTalk Convenient, keep pestering, if they can't fix or meet their minimum guaranteed speed within 30 days sure they should allow penalty free exit. Never will I go with TalkTalk, does anyone actually recommend them?
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Sounds Visual Music Ltd
(@soundsvisual) reported
@TalkTalk Just in time for the bank holiday - TalkTalk broadband down in Bath. Advised I might get an update in 3 days time - but customer service have no idea when it might be working again. Once again TalkTalk provide the worst customer service experience - avoid.
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Lauretta Mathers
(@LaurettaMather3) reported
@TalkTalk I want to end my contract. I am not happy with this. Increasing the fees on a Fixed Contract during a pandemic when people are losing jobs is diabolical. Your service is awful, my Internet always cuts out and your customer service is shocking.
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wonderfullyshiva
(@wonderfullyshi1) reported
@TalkTalk @TalkTalk you seem to have daily issues with your service, my BB issue still not sorted after a month of broken promises from customer services. @fairtelecoms
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Gerry Nicolaas
(@GerryNicolaas) reported
Anyone else experiencing problems with their @talktalk internet access in South London? Ours has been down since yesterday evening but router is working fine.
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Laura Cameron 🇪🇺 💙
(@Laura_E_Cameron) reported
@TalkTalk Not just my account but I have no broadband either so assuming you know of this issue also? @TalkTalk #Batharea #nobroadband #talktalkbroadbanddown
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Gerry Nicolaas
(@GerryNicolaas) reported
It gets better! @TalkTalk not available until 9am so we rang on the dot and got through to a human, only to be told that the system was down and they were unable to check our status. We were told to ring back in 2 hours. This might take a while to resolve. 😩
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Sounds Visual Music Ltd
(@soundsvisual) reported
@TalkTalk Why when I phone does it say press 1 to run a line test. Please just be honest about what is happening so i don't have to waste my time again with TalkTalk. So to clairify - Talktalk phone customer service says they are running a line test - but you are saying that can't happen?
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Kieran
(@TheRealKieran95) reported
@TalkTalk We're look at leaving talk talk, and we called last week on Monday but the systems were down. We were then told we'd receive a calm back within 24-48 hours, called again today to chase and systems are still down. Can you help please?