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TalkTalk outages and service status in Caerphilly, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 11, 10:02 PM GMT+1.
  • 70% Internet (70%)
  • 30% Wi-fi (30%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Blackwood, and Pentre.

CityProblem TypeReport Time
Cardiff Internet 4 days ago
Newport Internet 4 days ago
Cardiff Wi-fi 4 days ago
Cardiff Wi-fi 4 days ago
Cardiff Internet 4 days ago
Cardiff Internet 9 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

4 days ago
Newport

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • WebbLaurien
    Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • adamrattenberry
    Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales

    @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    @litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄

  • harness68
    harness68 (@harness68) reported from Cardiff, Wales

    @TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.

  • iloveseagreen
    Anna Bensley (@iloveseagreen) reported from Newport, Wales

    @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • AlexDWilliams
    Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales

    @TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.

  • AlyshaPepper
    AlyshaS (@AlyshaPepper) reported from Cardiff, Wales

    @TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    @TalkTalk Tried to cancel @TalkTalkTV on TWO occasions now, your advisors have not done what I asked! Absolutely shocking service!!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • MissLJArmstrong
    Laura-JayneArmstrong (@MissLJArmstrong) reported

    @TalkTalk hi my Nan and Grandad’s landline isn’t working, are you able to help?

  • QuickHub1TT
    HelpInfoSupportline. (@QuickHub1TT) reported

    Hi, I'm Destiny from TalkTalk we're sorry this has happened. So we can help you, please provide us with: • Your full name and the following: •Email address used •WhatsApp number

  • thesaucymare
    SaucyMare (@thesaucymare) reported

    @DowndetectorUK my talktalk wifi is down in North wales.

  • deefrank001
    Indusfidus®😎 (@deefrank001) reported

    @TalkTalk has the poorest customer service ever in the existence of poor customer service.

  • brothers_fpl
    FPL Brothers (@brothers_fpl) reported

    @TalkTalk hi, our wifi has not connected to any of our devices today. My wife has tried the live chat but after 3 hours waiting, we still didnt reach an agent. We have tried the suggested restarts but no luck. Could you look into this issue for me?

  • lillywobbles
    Nicko (@lillywobbles) reported

    @TalkTalk Without doubt the worst customer experience I’ve ever had. One and a half hours in ‘chats’ trying to cancel a contract only to be then told to email help@talkmobile . Almost certainly not UK based as well. Useless

  • lilotto1998
    Maisie Ellis (@lilotto1998) reported

    @TalkTalk Really disappointed with TalkTalk. I’ve been without internet for a month. In the last 2 days I’ve spoken to them 8 times and was promised 5 call backs that never happened. Today it got so frustrating it left me in tears. I’ve now cancelled and switched to BT.

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Thank you Mandisa. I have sent email to the team hoping that the problems will be resolved soon and completely. Thank you

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,

  • djltingle
    David Tingle (@djltingle) reported

    @TalkTalk, elderly mother in law unable to make or receive calls on landline, have tried live chat (never answers) tried ringing 54th in queue! Vulnerable person, needs sorting! GL14 area