TalkTalk Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at TalkTalk
TalkTalk is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Aberdare, Cardiff, New Tredegar, Treharris, Porth, Mountain Ash and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Wi-fi | |
| Cardiff |
Total Blackout | |
| New Tredegar |
Internet | |
| Cardiff |
Internet | |
| Treharris |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Pete Allen
(@allenpete1) reported
from
St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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s1futaba
(@zombeepuppy) reported
@TalkTalk internet went out at 6am yesterday and still dont have it. when we try to contact it just says "we are aware there's an issue". when will this be fixed ?? i'm in llanelli
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Abbie
(@IMakeLeg) reported
@TalkTalk I've been trying to get help for the last 3.5 hours and the closest I've got is "thanks for telling us, I'll connect you to an agent" do you have anyone working today???
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maeve grinchy
(@graceom81388044) reported
@TalkTalk My mother has gone into a nursing home. She has attempted to go through all the correct channels to cancel your services to her previous address; services that are costing her almost £50 a month. You have emailed her claiming she is still in contract with you. This is incorrect and her account shows that she is out of contract. Why are you doing this?
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Jane Padgham
(@jane_padgham) reported
@TalkTalk Hi. No internet since Thursday lunchtime due to Openreach fault. You sent text saying resolved by 11pm yesterday, but still down. Any update please? Postcode TW9 Ref MEC-98302
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s1futaba
(@zombeepuppy) reported
@TalkTalk internet went out at 6am yesterday and still dont have it. when we try to contact it just says "we are aware there's an issue". when will this be fixed ?? i'm in llanelli
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Abbie
(@IMakeLeg) reported
@TalkTalk I've been trying to get help for the last 3.5 hours and the closest I've got is "thanks for telling us, I'll connect you to an agent" do you have anyone working today???
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Abbie
(@IMakeLeg) reported
@TalkTalk I've been trying to get help for the last 3.5 hours and the closest I've got is "thanks for telling us, I'll connect you to an agent" do you have anyone working today???
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David Thomas
(@michaels001988) reported
@TalkTalk I’ve been trying to speak to someone at Talktalk since Tuesday but no joy. The chat bots can’t seem to help. My 83 year old aunt is on your vulnerable/priority list and is without internet. She lives by herself - hence urgent! Can you give me assistance please?
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waystar royco intern
(@bakedcotolette) reported
@CrisisNinja1 @TalkTalk Hey did you manage to fix this? Been struggling with the same issue and hard to get through
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Judith Wilson 🇪🇺💙
(@Jude_Wilson) reported
@TalkTalk Hi, I have not had any broadband since first thing this morning in the IP3 area of Ipswich and have been waiting for an hour on live chat to speak to an assistant. Could you advise if there is an issue in our area, what it is and likely resolution time? Thanks