TalkTalk Outage Report in Caerphilly, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (9%)
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E-mail (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent TalkTalk outage reports came from the following cities: Pontypridd, Cardiff, Newport, Tonypandy, Blackwood, Merthyr Tydfil, Ferndale, Cwmbran, Caerphilly, Porth, Aberdare and Mountain Ash.
City | Problem Type | Report Time |
---|---|---|
Pontypridd | Internet | |
Cardiff | Internet | |
Cardiff | Wi-fi | |
Newport | ||
Cardiff | Internet | |
Tonypandy | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Bryony Morgan
(@BryMorganMedia) reported
@TalkTalk Your service is horrible. I wanted to set up my home move, and the quickest I could get it set up was 10 days later. I waited patiently for those days to pass with no wifi and working from home and now still no wifi. Live chat giving me no clear answers. What a mess.
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Melanie Gale
(@MelanieGale13) reported
@TalkTalk My 89 yr old father with dementia is still receiving invoices and emails from the bailiff despite closing his #TalkTalk account over a year ago. And sure enough he’s received another bill in his inbox for July. Pls sort this asap! Complaint reference CMP-266388
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C Mitchell
(@Albanacher1903) reported
@TalkTalk confirmed Talk Talk instigated the service change. An cable was sent in advance from your PO Box 675. How have you managed to sell fibre to a 87 YO vulnerable man with dimensia. He has no computers or like devices. We used call gaurd to stop sales tactics like this.
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Parkatine
(@parkatine) reported
@TalkTalk you mind telling me why I'm having faults connecting to my WiFi yet I can't actually report them to you? How am I supposed to get you to look at this issue if you just refuse to acknowledge anything?
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Twinz4Tayz- Ashe is Bae and I will marry her😈
(@TayTayz95) reported
@TalkTalk Oh look a website that doesn't work or load the account properly and a network that doesn't work even when you pay your bills. F U
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sarah-lou billington
(@SLou90) reported
@TalkTalk need to check in local area is down! Tried everything possible
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rach martin
(@beightonbabe) reported
@TalkTalk sort this wifi out,Been off since yesterday dinner time . Using all our phone data and costing me more money. You already have my pants down for a crap connection this is unacceptable. Especially when no one can give you any feedback on the situation. Im in Sheffield
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DR NO-NAME
(@PaulinusBlack) reported
@TalkTalk We have now been without an Internet connection for 7 days, your staff are unable to resolve this. You have received a DM from my asking how to raise a formal complaint.
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Rebecca Moore
(@Rebecca15440426) reported
@TalkTalk rubbish customer services tried to cancel tv subscription 3 times and still not getting anywhere! Also when you ring talk talk you get passed all around no one has a clue what they are doing and they lie to you on the phone. Will never use them again!!
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InvisiblyMe
(@invisiblymeblog) reported
@TalkTalk Thanks - I've finally got the loss of service resolved & would like make a formal complaint, I just need an email address to send it to. I've DM'd you - I didn't hear back from a query I sent in 2020 so if you could please get back to me this time that would be good, thanks.