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TalkTalk outages and service status in Pontop, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Pontop, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, TV, and Phone.
  • 50% Wi-fi (50%)
  • 25% TV (25%)
  • 25% Phone (25%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Burnopfield, Wallsend, and Jarrow.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 13 days ago
Newcastle upon Tyne Wi-fi 15 days ago
Gateshead Phone 23 days ago
Gateshead TV 29 days ago
Newcastle upon Tyne Phone 2 months ago
Wallsend Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

  • W41K3R_27606
    W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • deb_connolly
    Deborah Connolly (@deb_connolly) reported from Consett, England

    @TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

  • jordmw97
    JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • W41K3R_27606
    W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk is the internet down because I'm having issues with my internet

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • JoseMun16791496
    Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • R_PATT_
    Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • mickyk73
    Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • lesburridge
    Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • lilotto1998
    Maisie Ellis (@lilotto1998) reported

    @TalkTalk There is no point I’ve left talk talk now as it was so bad I’m not wasting one more second of my life on your god awful company

  • PeterDeacon2
    Peter Deacon (@PeterDeacon2) reported

    @TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,

  • Nelia23893053
    Nelia@the madhouse (@Nelia23893053) reported

    @Jenny_1884 Yes I have one and my downloads have gone up from 19mbs to 99/100mbs. Their customer service is brilliant and I'm ditching talktalk.

  • pratab_a
    Pratab Ali (@pratab_a) reported

    @DrMarianaClaire @TalkTalk I left talktalk in March 2025 best decision I made. Price increase £35 for 75M. Moved to Vodafone £25 for 150M. Talktalk worked over cityfibre and regularly had random outages their end. Vodafone also on cityfibre. No problems so far. There was one outage but that was explained.

  • Sal_Salvatore_p
    Sal-v 💙 (@Sal_Salvatore_p) reported from Bovey Tracey, England

    @TalkTalk Unable to send DM from your X messaging link? This intermittent Wifi and No internet, is really annoying, especially when I've only recently renewed a contract with you! No problem on my line, so I guess it's your servers?

  • VjndraAgrawal
    Vjndra Agrawal (@VjndraAgrawal) reported

    @TalkTalk My internet hasn’t been working since yesterday. Customer care says my account was disconnected due to a TalkTalk technical glitch, and I’m now being treated as a new customer, meaning my contract is gone and I must place a new order. Can you confirm if this is correct?

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @JU51LNS I understand JU51LNS, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email and will be redirected to the subscription page. If you’re planning to move providers, please download your data before then. -Mandisa

  • lillywobbles
    Nicko (@lillywobbles) reported

    Absolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!

  • Karenyonholiday
    Kareny (@Karenyonholiday) reported

    @TalkTalk you have called me to make a new offer of service as am near end of contract. I ask that the offer be put in an email foe me yet, your team tell me they only do outbound. Your in the communication area, how is that you cannot send me an email of the offer I'd like.