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TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Wallsend, Jarrow, Gateshead, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Wallsend Internet 8 days ago
Jarrow Internet 8 days ago
Gateshead Internet 8 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 14 days ago
Hebburn Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • JamesNLMullins
    James Mullins (@JamesNLMullins) reported from Corbridge, England

    @TalkTalk Internet currently down, supposed to be working from home but cannot do so. Also your customer service line keep hanging up on me whilst on a call!

  • Nadia_Zem
    Nadia Zemouri (@Nadia_Zem) reported from Longbenton, England

    @TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

  • RobbyRSSRobot
    Louise #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • lauraqwriter
    Laura Quigley (@lauraqwriter) reported

    @TalkTalk are your phone lines down?

  • WrightRachaelC
    Rachael Wright (@WrightRachaelC) reported

    @TalkTalk my new broadband is unworkably slow. Does Fibre 35 mean that the speed should be 35Mbs? Mine is operating at 16Mps and my smart TV doesn't even work. I can't even upgrade online as the system keeps crashing #help 😠

  • _Hughes_T
    Hughes (@_Hughes_T) reported

    @TalkTalk you customer service is one of the worst I’ve ever encountered. Can you explain why please?

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @blacklodge_omb Hey @blacklodge_omb. Can I ask if you are a TalkTalk customer? ~Slindo

  • MaggieDesay
    Maggie Desay (@MaggieDesay) reported

    @TalkTalk @WayneHill_ Yet again I have been told different things by two different people and still no resolution, what a complete joke Talk Talk is as no one is listening, all the telephone numbers I have been given direct me to the same people who keep trying to fob me off, I can't believe it.

  • Sohail148995194
    Sohail (@Sohail148995194) reported

    @TalkTalk What help? After staying on calls for an hour, multiple cold transfers to get a simple billing error rectified my call was dropped yet again. What’s happening with talktalk? Pathetic

  • PerdoniRoberto
    Roberto Perdoni (@PerdoniRoberto) reported

    @TalkTalk Feedback is that your call centre is the worst I have ever experienced, bad line , lag on the call, awful service!! I feel sorry for the people who work in the call centre they must get a lot of abuse! I wanted to do was to transfer my dead mother in laws account to her hubby!

  • blacklodge_omb
    Blacklodge (@blacklodge_omb) reported

    @TalkTalk No, I was just looking for what was available from various providers, your website doesn't work so am unable to find out what's available.

  • chandler_d04
    Dan (@chandler_d04) reported

    @TalkTalk you must have the worst chat service. I have been speaking to an agent for 2 hours, being asked the same thing over and over again, when I pointed this out as they ended the chat. I would like someone to contact me back asap please. The agent was called Jho

  • Nialljohnmurphy
    Niall Murphy (@Nialljohnmurphy) reported

    No one has mentioned compensation (I work from home and am utterly reliant on WiFi), and the only option I was given was to terminate my contract. Which only benefits you as I know have -80 pounds on my account for all the BT WiFi I’ve had to purchase to Any help @TalkTalk ?