TalkTalk Outage Report in Pontop, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Gateshead and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn |
Internet | |
| Newcastle upon Tyne |
||
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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clare wade
(@ClareWade1) reported
from
High Spen, England
@TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Fiachra B
(@thebhoyfi) reported
Here @TalkTalk are you guys having a good day? Farcical service. How do I lose a formal complaint? On top of being charged 50£ for a non existent fault I now apparently have to rw register my phone so i can't ring out at the moment.
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Rose
(@PoseyRosey1) reported
@TalkTalk My mother has had people out on 3 different occassions on behalf of TalkTalk to connect her to City Fibre, they left the last time without telling her anything, and she still is not connected. The internet she has with you is so poor it doesn't work in the next room
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Fiachra B
(@thebhoyfi) reported
Honest to god @TalkTalk your service is absolutely shite. I can't even get through to you on the customer service number now having being charged 50£ for an engineer to "fix" a non existent fault when all I asked for was an upgrade. Sort yourselves out.
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Jessica Evans
(@jesssebsmum) reported
@TalkTalk 1hr 10 mins on the phone to 3 operators about adding nowtv as our TV package. None of them tried to help us to do it online just hold music and being passed around- ridiculous!
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Hannibal
(@the_aa_team_) reported
What @talktalk do not do is fully comply with #gdpr regulations... They dont provide you with the web history and whatsapp messages you send over their network, which they definately have, because one former director was passing on my browsing history and whatsapp messages...
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Paul
(@Duffield8) reported
@TalkTalk @BBCWatchdog still having problems , it would appear talk talk do not want to talk 🙄
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Jon Grey Davies 🇺🇦 🇪🇺 #LUFC #FBPE
(@jongreydavies) reported
@TalkTalk I've used your text service. I am annoyed. Your renewal process was tortuous and I build websites for a living.
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Kemi Adekoya (Lofinmakin)
(@kemilof) reported
What is going on with @TalkTalk Customer Service? I have never experienced such consistent appalling service from any company. Sort it out. @Ofcom you really need to look into the service that TalkaTalk provides its customers. It is really bad. Take this as a formal complaint
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Vex-of-House-Vexed
(@VexOfVexed) reported
@TalkTalk can someone please tell me why your customer service is so appalling? I have been on the phone now for over 30 minutes - probably 25 of that on hold and with noone getting back to me! Shockingly disgusting 'service'!
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TalkTalk
(@TalkTalk) reported
@denoboro3677 Hi Denoboro, I trust you are well. It is frustrating I do realize this as I am a customer with my provider too and wouldn't be happy to be in this same situation, on behalf of TalkTalk I do extend my sincere apology to you for the inconveniences caused. -Minenhle