TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontop, County Durham, England 11/17/2025 13:50

November 17: Problems at TalkTalk

TalkTalk is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontop, County Durham, England

The most recent TalkTalk outage reports came from the following cities: Washington, Hebburn, Newcastle upon Tyne and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Internet
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk

  • RobbyRSSRobot L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • jonridley87 Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • deb_connolly Deborah Connolly (@deb_connolly) reported from Consett, England

    @TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Anyone having problems with talktalk wi fi

  • SarahFallows82 Sarah Fallows (@SarahFallows82) reported from Ryton, England

    Any ideas when the service will be back up and running in NE40 @TalkTalk #talktalk #talktalkdown #rubbishservice

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • jonnysands91 JONNY SANDS (@jonnysands91) reported from Backworth, England

    @TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

  • toonster1977 Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    @TalkTalk Having problems with the wi fi keeps going off. Could not get through to you for an explanation.

  • W41K3R_27606 W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk is the internet down because I'm having issues with my internet

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • dumbmongreldog incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • toonster1977 Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Jo_Hardie Jo Hardie 💙💛 (@Jo_Hardie) reported

    For anyone considering switching internet provider to @TalkTalk my advice is - don't. Their customer service is as bad as everyone says it is. 😡

  • TheRealAJStorm AJ Storm (@TheRealAJStorm) reported

    Internet has crashed twice tonight and has constantly had issues since we first got the contract. Message to everyone - avoid TalkTalk at all costs.

  • P0tr1ck_Bateman Video Tapes (@P0tr1ck_Bateman) reported

    @TalkTalk any reason why wifi is so slow atm?

  • GamerKitUK Keith (@GamerKitUK) reported

    @TalkTalk Ol6 down too

  • Pats990 Patsy. (@Pats990) reported

    @TalkTalk When I needed help, I got cut off. With BT now.

  • TonyBridger Tony Bridger (@TonyBridger) reported

    completely fixed but it obviously wasn’t because since then my connection has been lost 11 times (once of 19 hours) and the BT box is still broken & on its side. Yet @TalkTalk are trying to tell me it’s - cont. #TalkTalk #Southsea #Weareopenreach 3/5

  • drsinn kerry read (@drsinn) reported

    @TalkTalk Took out a new package 3 months ago.. After hours of phone calls and hours of online chats I'm still waiting to be put on the correct tariff and new contract!! What else can I do and how difficult is this really to sort out. Worst customer service EVER! AVOID!

  • RKW1993 Ross Williams (@RKW1993) reported

    Day 5 with no internet from @TalkTalk! Apparently they are going to call me today… phone calls don’t fix internet

  • lynda17292692 lynda (@lynda17292692) reported

    @TalkTalk I live in sm3 for the past 2 day your service is ridiculous no internet off on and now it’s off it’s not acceptable.

  • StuGoulden Stu Goulden 🇺🇦 (@StuGoulden) reported from York, England

    Yorkies: Is anyone else's @TalkTalk UFO connection down? Unhelpfully, they don't have any customer service channels open on a Sunday, so unsure if it's just me.