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TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Wallsend, Jarrow, Gateshead, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Wallsend Internet 8 days ago
Jarrow Internet 8 days ago
Gateshead Internet 8 days ago
Newcastle upon Tyne Internet 8 days ago
Newcastle upon Tyne Internet 14 days ago
Hebburn Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Anyone having problems with talktalk wi fi

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • RobbyRSSRobot
    L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • jonnysands91
    JONNY SANDS (@jonnysands91) reported from Backworth, England

    @TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    @TalkTalk Having problems with the wi fi keeps going off. Could not get through to you for an explanation.

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • W41K3R_27606
    W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk is the internet down because I'm having issues with my internet

  • SarahFallows82
    Sarah Fallows (@SarahFallows82) reported from Ryton, England

    Any ideas when the service will be back up and running in NE40 @TalkTalk #talktalk #talktalkdown #rubbishservice

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • JT_Ramiroo
    The Boy JT✨ (@JT_Ramiroo) reported

    @TalkTalk Please there is nothing you guys can do for me with your **** network.. I’ve decided to change provider today.

  • nicolakelleher
    Nicola Kelleher (@nicolakelleher) reported

    @TalkTalk Fantasic so an engineer did not enter my home just called me from a mobile to say he couldn’t fix the fault. I never saw him so for all I know he could have been at home in bed!!! Potentially facing DAYS without any internet

  • RawlinJulia
    Julia Rawlin (@RawlinJulia) reported

    @TalkTalk hey my intent is down. Is there some issues? #TalkTalk #talktalkdown

  • joeedwards87
    Joe Edwards (@joeedwards87) reported

    @TalkTalk Are you having issues with people logging into their accounts? Just tried to login to my partner's account as we go live tomorrow just checking to make sure everything is on track

  • Niki44
    ༄🇳🇿 𝐍𝐢𝐤𝐢 🇳🇿༄ (@Niki44) reported

    @billienodates Oh DEAR. Still not sorted? They’ve just approached households in this area. I’m going to take to the local forums abs inform people of experiences like yours Billie. No customer service = no thanks @TalkTalk

  • Schmoozer74
    ( ͡° ͜ʖ ͡°) Ꮥ꒝♅ოԾԾᏃꂅᏒ ⚽ (@Schmoozer74) reported

    @OmbudServices Hi, Have an ongoing issue with @TalkTalk been going on since December, going over the same questions time after time, we have already had an engineer out and nothing resolved. They have now booked another engineer for the 27th. They seem to be dragging it out.

  • iamadandelion2
    Danielle Leigh (@iamadandelion2) reported

    Really feel for the customer service persons on the phone at TalkTalk when they get me at the other end of the phone. #TalkTalk **** services, **** connection. **** **** ****

  • Magliory
    Magliory (@Magliory) reported

    @talktalk so, if one has to call everyday bcs the internet falls down constantly, and one needs to cancel the contract bcs the service doesn't work as it should, then TalkTalk anyways charges the customer a cancelation fee? Is that fair?

  • FrankSt80192963
    Even Stephen-son (@FrankSt80192963) reported

    @TalkTalk hi there, I have noticed my internet speeds dropping recently (Woodbridge, Suffolk) I wondered if that is normal or if there is a problem in the area. It was much faster in September when I signed up...

  • scotty6534
    Jay Scott-Ford (@scotty6534) reported

    Had an engineer out this morning to fix my wifi and now it’s left me without a landline phone. Spent over an hour talking through DM and now no reply? @TalkTalk