TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontop, County Durham, England 01/13/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontop, County Durham, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Durham and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Internet
United KingdomWashington Internet

Community Discussion

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TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • W41K3R_27606 W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

  • liberalstephen Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • simplyajblog Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • JoseMun16791496 Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

  • lesburridge Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • markchoake Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • jordmw97 JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • billmiddlemas 𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • penn_middleton Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • BobBirchRadio Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, England

    TalkTalk internet down Sunderland area..... Anyone else ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • R_PATT_ Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • RobbyRSSRobot Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • crisqyx crisqy (@crisqyx) reported

    @Zeriaphhh @CasteryFN back up already talktalk doesnt **** about

  • 90vicky vicky (@90vicky) reported

    @TalkTalk appalling customer service tonight still no phone or internet or any offer to fix

  • louisejreid Louise Reid (@louisejreid) reported from Winkfield, England

    @TalkTalkGroup 1 I am a new customer, set up tv box and router on Weds, couldn’t get several apps to play content all had their own error boxes. Online chat with talktalk for ages, nothing helped. I decided to do a factory settings tv box reset - now works but pushes on every

  • Desi_Mundaa_ Desi Munda (@Desi_Mundaa_) reported

    @TalkTalk hi,are internet services down in aberdeen ab243jl Macdonald 43a, froghall road? Please update when it will be resolved

  • DonaKempton Don Don Donnnnnn⚠️ (@DonaKempton) reported

    @TalkTalk I forgot to take the WiFi off the phone so only just received this. How bad is that?

  • 90vicky vicky (@90vicky) reported

    @TalkTalk still no internet, 3 hours on chat to be told contact through chat again after an our due to tech issues.. tried DM one message then ignored appalling service

  • Con2912 Con2912 (@Con2912) reported

    @TalkTalk no wifi this morning in the ME16 area of kent. Is there an issue? All I have is a solid orange light.ive unplugged it and restarted it but still no joy

  • jamesgwinnutt jamesgwinnutt (@jamesgwinnutt) reported

    @TalkTalk It clearly cant deal with it though can it? 1st time: 1hr50 on hold then stuck. 2nd time: 'systems down, unable to let me cancel' and unsurprisingly not called back as promised. What would @Ofcom think of you making customers go to such great lengths to cancel? What a joke.

  • RakSamplay Rak (@RakSamplay) reported

    @TalkTalk Called that number and you are closed. Shocking service.

  • Suskat1 Susan Skates (@Suskat1) reported

    @TalkTalk So after verifying account and sending direct messages, it seems that ‘looking forward into the issues’ was another hot air response! Is this the best you can offer talk talk??