TalkTalk Outage Report in Pontop, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at TalkTalk
TalkTalk is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (5%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Durham and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Jose.Munoz
(@JoseMun16791496) reported
from
Gateshead, England
@TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
@TalkTalk just the name of a better service provider will do thanks. Can you assist?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
@TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?
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JMW
(@jordmw97) reported
from
Ouston, England
Course BT & TalkTalk’s WiFi is down today
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W41K3R 27606
(@W41K3R_27606) reported
from
Walker Gate, England
@TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Bob Birch
(@BobBirchRadio) reported
from
Houghton-Le-Spring, England
TalkTalk internet down Sunderland area..... Anyone else ?
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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seabreeze
(@seabreeeze77) reported
@TalkTalk hi I’m still waiting for my code for the Amazon echo dot ... no code received via email could you please advise #help
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Darren Barnes
(@DarrenBarnes09) reported
@TalkTalk I am having issues with my Broadband; i am in the Sevenoaks area. It is running very slow and i cant even get onto your website to login and check service. Please can you help?
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Bekah
(@Hestia_6277) reported
@TalkTalk @pompeyhedge 2/3 days is completely unacceptable!!! So many people and businesses rely on this service! You should at least be offering compensation! @TalkTalk
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britta
(@concretebodies1) reported
@TalkTalk Well, unfortunately that page is not working so could you please provide an update HERE? I don’t understand why you can’t tell us what the problem is and what’s being done to fix it? Is it a BT problem? Is it yours?
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ed francis
(@pompeyhedge) reported
Even @virginmedia is better than @TalkTalk and that speaks volumes. Never had such an awful service in my life.
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Katie Pike
(@KatiePi83279950) reported
@TalkTalk My partner is having internet issues. He also keeps getting cut off when talking to Talk Talk. Help please
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Andy C #FBPE
(@AndyRFCCharman) reported
@TalkTalk @OpenreachHelp you’ve now left my vulnerable 89 yr old mother in law for 3 days without working phone. If she has a fall her emergency alert system won’t work. You haven’t even bothered to update my wife as promised. Uncaring & totally unacceptable. #poorservice #AgeUK
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ed francis
(@pompeyhedge) reported
@TalkTalk Yes every single one, and it happens numerous times a week, sometimes a few times a day. I don't want platitudes or to call your number for the 50th time I want you to fix the fault you have known about for months
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Sailfin pleco
(@optolyth) reported
@TalkTalk I understand that. why is there a team dedicated 24 7 on twitter but not Talktalks MAIN WEBSITE? I have All my details verified on there. Are you a mod on there too? I had to call customer service directly because I didn't want to waste time. They identified the problem.
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britta
(@concretebodies1) reported
@TalkTalk @barog Looking at individual accounts doesn’t really help if there’s a major issue that is obviously outside our households. I would appreciate an update here as well - what exactly is the issue and what’s the estimated time it will take to resolve?