TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontop, County Durham, England 11/17/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontop, County Durham, England

The most recent TalkTalk outage reports came from the following cities: Washington, Hebburn, Newcastle upon Tyne and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Internet
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • R_PATT_ Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • penn_middleton Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • lesburridge Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • adambrx96 Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

  • clarktara23 Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • RebeccaNewbery bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • aaronbetts9484 Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • CompareSoftware CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • ClareWade1 clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • adamtones92 Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • mickyk73 Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • fatbloke70 fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • lorrers Lorraine Craig (@lorrers) reported from Newburn, England

    @TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • TomoWorrall Thomas Worrall (@TomoWorrall) reported

    @TalkTalk Is the internet down in SM4 postcode district?

  • donlesac Donlesac (@donlesac) reported

    @TalkTalk you are lying on your website when you say you offer 24/7 support. You don’t.

  • KatEllis37 Kat Ellis (@KatEllis37) reported

    @TalkTalk Any idea what has happened to our internet in Barnet? It went down about 30 mins ago (9:55). Can't do any work without it!

  • dezhilee Dezhi Li (@dezhilee) reported

    @TalkTalk After a long and winding journey, at last we got upgrade to full fibre on the 3rd of March. However, here are some issues that are still not solved even after many online chat: 1. I still have not recieved the new router that promised on the phone; -to be continue

  • Boblar1968 Mawsley Ranger (@Boblar1968) reported

    @TalkTalk probably the most disorganised, incompetent company out there. And I though Vodapoo, BT and Sky were shocking. You’re a whole new level of useless. You will never understand how much your poor service has cost me in both time and money #Disgraceful

  • allynorburyMUA Allie lou MUA (@allynorburyMUA) reported

    @TalkTalk Wr9 is down at least once every day not good when you have only online tv and are a full time college student who still does online learning once a week and has to submit coursework via teams aswel as a load of research and also lives with a disabled person

  • JamesPa23278638 James Parker (@JamesPa23278638) reported

    @TalkTalk They are thieves and will do nothing to help.Please don’t use this company.SERIOUS FRAUDSTERS! 😡

  • JamesPa23278638 James Parker (@JamesPa23278638) reported

    @TalkTalk They are thieves and will do nothing to help.Please don’t use this company.SERIOUS FRAUDSTERS! 😡

  • RossAMataz Ross McAtasney 🇵🇸 🏳️‍🌈🏳️‍⚧️ (@RossAMataz) reported

    @fitbatweets I'm with talktalk, on the top tier optic fibre. 500mb speeds, for 35 quid a month , been spot on for me, in about 5 years I can count the issues I've had in 1 hand and always been fixed within a day except one time due to heavy flooding at the exchange

  • sammyhq Meerkatz hq (@sammyhq) reported

    @TalkTalk Unfortunately I'm a customer with talktalk With crap internet. Constantly dropping speeds or none. And DNS server can't be reached. They want to charge more! I would leave if they upped the price. There are only 2 companies that supply internet in my area. BT is my other option.