TalkTalk outages and service status in Pontop, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Pontop, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (80%)
- Phone (20%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontop, England
The most recent TalkTalk outage reports came from the following cities: Burnopfield, Newcastle upon Tyne, Wallsend, Jarrow, Gateshead, and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 14 days ago |
|
Wallsend
|
Internet | 26 days ago |
|
Jarrow
|
Internet | 26 days ago |
|
Gateshead
|
Internet | 26 days ago |
|
Newcastle upon Tyne
|
Internet | 26 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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๐๐๐ ๐บ๐๐๐๐๐๐ข (@RobKirtleyActor) reported from Wallsend, England.@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, EnglandTalkTalk internet down Sunderland area..... Anyone else ?
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Adam (@adambrx96) reported from Walker Gate, England@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadnโt received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England@TalkTalk Iโve rang them and emailed them with no help so Iโve been in touch with the CAB.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Deborah Connolly (@deb_connolly) reported from Consett, England@TalkTalk Iโve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. Iโve tried re-setting the password.....but it still says password is incorrect! Help please!
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Lorraine Craig (@lorrers) reported from Newburn, England@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They donโt have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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Liam Clarke (@LCla93) reported from Burnopfield, England@TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability
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L๐ฉui๐ฒe (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk
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incel elgort ๐ณ๏ธโ๐ (@dumbmongreldog) reported from Gateshead, Englandtbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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nikki (@nikkicrowley1) reported from Walker Gate, England@TalkTalk Tried to log in & My Account but is down so I actually canโt check it to get more info! Can I have some response here please?
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Peter L (@PeterLe49422423) reported from Wideopen, EnglandAnyone having problems with talktalk wi fi
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England@TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite
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๐๐๐ ๐บ๐๐๐๐๐๐ข (@RobKirtleyActor) reported from Wallsend, England@TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?
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Stephen Howse (@liberalstephen) reported from Walker Gate, England@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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Jon (@jonridley87) reported from Sunderland Bridge, England@Ray_Delauney @TalkTalk I wouldnโt bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Gav ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@amygavin79) reported@TalkTalk broadband is down and so is your website. Not able to contact you or raise a request to get my broadband back online. Please fix asap
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๐ Justin ๐ FunJustJustin ๐โค๏ธโค๏ธ (@FunJustJustin) reported@MissLJArmstrong @TalkTalk My BB is working but my Landline is down, I have no tone and when i call my landline from my mobile it now says Invalid number, In live chat with talktalk had no replies, no help!
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Just G (@Gnwindys21) reported@status_is_down TalkTalk do not have a customer service number do you can speak to them. It's a the problem when something goes wrong and you can't get any help.
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sabu zachariah (@sabu_maramon) reported@TalkTalk I am totally disappointing about the service I have received from talk talk . I spoke to a manager more than an hour still not sorted.
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Maisie Ellis (@lilotto1998) reported@TalkTalk Really disappointed with TalkTalk. Iโve been without internet for a month. In the last 2 days Iโve spoken to them 8 times and was promised 5 call backs that never happened. Today it got so frustrating it left me in tears. Iโve now cancelled and switched to BT.
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Anna_S (@AnnaWondering) reportedLiverpool area @TalkTalk no internet at all and need to work from home. Appears a national problem but your website is advising no problems in the area??
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Pratab Ali (@pratab_a) reported@DrMarianaClaire @TalkTalk I left talktalk in March 2025 best decision I made. Price increase ยฃ35 for 75M. Moved to Vodafone ยฃ25 for 150M. Talktalk worked over cityfibre and regularly had random outages their end. Vodafone also on cityfibre. No problems so far. There was one outage but that was explained.
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk My late mother who i informed @TalkTalk died in October 2025, Today I received a bill addressed in my late mother's name for payment in April 2026! Nobody is getting any phone service ๐
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Fiona Gambie (@FionaGambie) reported@TalkTalk is there an issue in the Brighton area?
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Hamishโs Lynne (@lynniehamish) reportedYou know how everyone takes to Twitter to whinge about things! โฆ.. I gotta just say @TalkTalk customer service were so helpful and kind when we noticed a problem with my mumโs phone line : sheโs a falls risk now and they went above and beyond to make sure everything ok!