TalkTalk Outage Report in Pontop, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (14%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Washington, Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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W41K3R 27606
(@W41K3R_27606) reported
from
Walker Gate, England
@TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne
(@BlueDillon2011) reported
@TalkTalk I've logged a customer complaint with @TalkTalk , let's see if I get a better response there, I can't say I'm too hopeful
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Gareth
(@garethwigdahl) reported
@TalkTalk how can I get you to understand that you are charging me £8.50 ( it's £36 and should be £27.50) a month too much as I've signed up for another UFO for 24 months. Please try and help.
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Stuart Bainbridge
(@StuBainbridge) reported
@TalkTalk Problem left unsolved and looking like I'm paying extra this month for your error. Very poor service @TalkTalk. Cancelling.
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chris laxton
(@chrislaxton3) reported
@TalkTalk any chance of an update as to when internet will actually be working again that's been down since 1130 this morning in the Dorchester Dorset area kind of need it to do my job 😡
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Joe
(@JoeFootyFan) reported
@TalkTalk my internet is always off, ive had complaints not handled and followed up, engineers out then its not followed up and now fully out all night again! i pay the top tier, you have lost in completely terrible provider #talktalk #awfulinternet #terribleinternetprovider
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im alive but im dead
(@wooloff99) reported
@TalkTalk I would rather put my **** in a blender than deal with your customer service team
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John O Brien
(@jontroon) reported
@TalkTalk What’s the point u sort it out works fine for a day then it’s just as bad I’m not able to watch catch up because WiFi goes off
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@Carole29 🇺🇦🏳️🌈🏳️⚧️
(@Carole29) reported
The @talktalk advisor has now muted the call and is not answering - presumably in the vain hope that we'll hang up. Call has been muted for easily 15 mins. We keep saying "hello Elisa?', then hearing clicks as mute keeps being pressed. This has easily been going on for 15 mins
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Robin
(@ThatHeckinRobin) reported
@TalkTalk I'm having a really difficult time trying to cancel after I ordered FTTP broadband. I was told that it's been cancelled now, but my current provider says there is still a takeover request on the line. Can someone please just help end this nightmare?!
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Charles Graham
(@charliegraham52) reported
@TalkTalk #CustomerSatisfaction #customerservice #badcustomerservice I was due to receive a call from you - 29/03 between 16.00-18.00 . At 17.55 received a message to say you will contact me on 30/03 between 10.00- 12.00 Get it together! Your customer service is rubbish!