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TalkTalk Outage Report in Pontop, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Wallsend, Jarrow, Gateshead, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Wallsend Internet 9 days ago
Jarrow Internet 9 days ago
Gateshead Internet 9 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 15 days ago
Hebburn Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • lorrers
    Lorraine Craig (@lorrers) reported from Newburn, England

    @TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • R_PATT_
    Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • aaronbetts9484
    Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • adamtones92
    Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • lesburridge
    Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • CompareSoftware
    CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • mickyk73
    Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • vickyidobson
    Vicky 🌻 (@vickyidobson) reported

    @TalkTalk is the Internet down in the bedfordshire area? Have looked on service centre and no faults on our line but router solid orange light and no internet. Have turned off for an hour and back on. Husband on call for nhs and needs internet to do his job over the weekend!

  • PlatinumSLS
    Jon Ransom (@PlatinumSLS) reported

    @janee_morgan @TalkTalk Also SG17, and having the same issues

  • cohen_uk
    Ian Glover (@cohen_uk) reported

    @TalkTalk Broadband down again in Clifton Bedfordshire after I was told it was an ‘internal wiring issue’ yesterday. Router will not connect at all. SORT IT OUT!!!

  • davidcaplin46
    I am the walrus (@davidcaplin46) reported

    @TalkTalk how long is this outage for ?? Much more if thus and I'm moving provider

  • Gizmo191
    Shelby💙 (@Gizmo191) reported

    @TalkTalk have you got major outages? Website says not but down detector says you have. Line check just says I’m offline!

  • emmelledee
    Marie 🤍 New Account 🤍 (@emmelledee) reported

    @kickout_thejams @TalkTalk They won’t reply....their telephone lines aren’t open, Twitter promises support until 10pm but it’s sporadic & they only seem to message certain people. Oh and I don’t think live online chat exists. Cannot wait to end my contract with them!

  • Amjad82771612
    Amjad (@Amjad82771612) reported

    @TalkTalk My internet is not working

  • Claire270
    Claire Aldridge (@Claire270) reported

    @TalkTalk Hi TalkTalk. We’ve got no internet in SG2 at all. We’re trying to get through on the phones to technical support but nothing. Please assist!

  • Bonkas84Peck
    Kelly Peck (@Bonkas84Peck) reported

    @TalkTalk can u at least give us some kind of update or reason or just any communication as to when then internet will be back working in Bedfordshire area and any other areas currently affected by this outage that has been going on for over an hour now!!!

  • 01aldridget
    Luke Aldridge (@01aldridget) reported

    @vickyidobson @TalkTalk Having the same issue in Stevenage. Can’t get hold of anyone at @TalkTalk