TalkTalk Outage Report in Pontop, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Durham, Houghton-Le-Spring and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Lynn Richmond
(@lynrose77) reported
from
Newcastle upon Tyne, England
@TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.
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Lynn Richmond
(@lynrose77) reported
from
Longbenton, England
Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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clare wade
(@ClareWade1) reported
from
High Spen, England
@TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Hughes 🏴 💙
(@GarethH04231834) reported
@virginmedia seriously, 7 days since BB transfer, complete outage since 1pm today! Utter rubbish - 8 hours. I work from home and also no TV. The latter i can tolerate, the former has been a disaster. 3 years with @TalkTalk not one hour off line.
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maria gough
(@amiraleighgough) reported
@TalkTalk I've been messaging you all day!! It was customer service fault for not disconnecting. I've moved out of my property and Internet was cut off and now you still wanna take payment on the 4th when I'm nit living at the address!! I've paid everything up to date!!
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maria gough
(@amiraleighgough) reported
@TalkTalk TalkTalk bunch of crooks!! Stop trying to steal my money!! I have left your stupid company and moved home and you still trying to charge me for old address that has no Internet. And I don't owe you a penny!! Your all criminals
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maria gough
(@amiraleighgough) reported
@TalkTalk TalkTalk bunch of crooks!! Stop trying to steal my money!! I have left your stupid company and moved home and you still trying to charge me for old address that has no Internet. And I don't owe you a penny!! Your all criminals
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David Robinson
(@KARRISON_MD) reported
@TalkTalk “Helping you stay connected “ it says as your header. Why is it taking you so long to help my elderly and vulnerable parents (not in good health)? They have been without broadband for 4 weeks! Not really helping them “stay connected”.
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Maureen Grayson #RejoinEU
(@BagladyM) reported
@npje @TalkTalk They left me without Internet for 13 days!!! Blamed my old router initially and refused to send an engineer. When Open Reach turned up (5 days later), a fault at the exchange was identified. This 'fault' was never rectified! Switched to @Plusnet. Internet restored in 5 seconds!
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Lukie
(@LJGN1985) reported
@TalkTalk My account still will not load. Are you aware of issues still?
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Neil Stratford
(@neilstratford) reported
@TalkTalk Why do you make it so hard to cancel an account? Is this even legal? @Ofcom
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AP
(@ap5151ap) reported
@TalkTalk My experience with TalkTalk has been horrendous the last few months. You have cancelled my contract for some unknown reason three time now. I defiantly would not recommend going with TalkTalk. Customer service is long and no one seems to know how to resolve issues
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AP
(@ap5151ap) reported
@TalkTalk @KPNUTS12 @TalkTalk My experience with TalkTalk has been horrendous the last few months. You have cancelled my contract for some unknown reason three time now. I defiantly would not recommend going with TalkTalk. Customer service is long and no one seems to know how to resolve issues