TalkTalk Outage Report in Pontop, County Durham, England
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
E-mail (8%)
-
Phone (7%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
-
nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
-
Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.
-
Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
-
bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
-
Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
-
Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
-
CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
-
nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
-
Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
-
clare wade
(@ClareWade1) reported
from
High Spen, England
@TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39
-
nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
-
fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
-
Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
-
Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
-
Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
-
Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
-
Lynn Richmond
(@lynrose77) reported
from
Longbenton, England
Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!
-
Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Marsh
(@Chris_Marsh) reported
@TalkTalk @talktalk I’ve just spent 1 hour speaking with an agent on your online chat only to get disconnected for the 2nd time today. How can this complaint get resolved? #complaint #frustration
-
Gabrielle Collins
(@gcollins09) reported
@TalkTalk I spent 40 minutes on the phone yesterday explaining my TalkTalk router had just 'died'. Had to argue for a replacement and still have not received a confirmation email or text. Your customer service is abysmal.
-
Jackie Jackson
(@Jackiewhome1) reported
@BPRINCEJAMES u cant trust talk talk many people many people rung 2 cancel their contracts but ***** tricks of talktalk did not. Then billed them do not trust
-
Chris Marsh
(@Chris_Marsh) reported
@TalkTalk Surprise surprise despite multiple promise that a complaints manger would call today between 4-6pm there was no call received. @TalkTalk what will it take for you to treat customers with the respect they deserve? #talktalk #shambles #poorcustomerservice
-
David Ridge 🕎🇮🇱 #swfc #Israel #mentalhealth
(@DRidge67) reported
So after nearly 2 weeks since @CityFibre damaged the landline and @TalkTalk showing how not to do customer service, the repair is finally done! The lasting impact on my aunty and uncle's health through anxiety is still clearly obvious. Thanks again to @nigel_short - a good guy 👏
-
Jackie Jackson
(@JackieJ40969592) reported
@hatternick @TalkTalk @TalkTalkGroup If talktalk have continued your service. U have to b sent pre contractual information. U have a year to cancel 08082231133.they did it to me
-
MSK Management
(@MSKelitesports) reported
Has anyones elses @TalkTalk internet gone down in #Weymouth been down since 1230
-
IDKfn
(@id_kfn) reported
@TalkTalk sort your selves out. Internet randomly just switched off and stopped working. (Northampton) how come users don't get any compensation with dealing with these outages? It isn't even a planned outage
-
James Troke
(@TroutTroke) reported
@TalkTalk day 7 - the silence of our offline world is heightened by the total lack of any information or updates from you. My confidence that you know anything about what I can expect as a resolution is low - my confidence that, if you did, you would let me know is nil. You suck!
-
THE AULD PRETENDER
(@BPRINCEJAMES) reported
@TalkTalk I spent an hour yesterday on Futurefibrechat and got nowhere and was cut off by the last of 3 people. Customer service, I dont think so.