TalkTalk Outage Report in Pontop, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Washington |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Adam
(@adambrx96) reported
from
Walker Gate, England
@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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clare wade
(@ClareWade1) reported
from
High Spen, England
@TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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mark lacey
(@marklac40121919) reported
@TalkTalk in KT8 area, network connection went down suddenly last night about 1230, still nothing. Tried rebooting everything, no connection
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Diane
(@DianeCo58599893) reported
@TalkTalk Not a happy customer. Wish we has never changed provider.
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Korea Insincere
(@koreainsincere) reported
@mikejjennings Pretty glad I invested in a backup DSL line with TalkTalk when I went with Virgin Media. The backup line is only 20Mbps but it's enough in an emergency.
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DefundtheBBC
(@DefundBBC1) reported
@Ofcom Yes @talktalk has refused to close my account and cancel my contract, they have also repeatedly refused to give me an address to write to about canceling my contract. They need investigation. I have now found a complaints address and written to them. I should not have to do this.
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Geordie Kakamora
(@GeordieKakamora) reported
@TalkTalk has to have the worst customer service ever! I've never come across such a disjointed system.
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MMM Gamerz
(@GamerzMmm) reported
@TalkTalk Hi, still the issue is pending. I have received a threatening email that if I don’t pay then they will forward the case to debt collection agency. FIRST OF ALL talktalk has to refund me the previous amount. As per contract I cancelled it within the cooling of period.
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Duncan Baker
(@DuncanBaker14) reported
@TalkTalk Should have mentioned Internet down for 5days now
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MMM Gamerz
(@GamerzMmm) reported
@TalkTalk Secondly I was assured multiple times over the phone call and chat that this will be resolved and don’t worry about the balance on my account. The guy over the phone said I can cancel direct debit. COME ON GUYs be professional. CITY FIBRE should cancel contract with talk talk
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Eva
(@De_eva_garden) reported
@TalkTalk My elderly mum's landline has still not been fixed despite being told that an engineer was going to be working on it yesterday. She has had no service for a week. Can someone who actually knows something please get it sorted! Details are in previous DMs!
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myRaceKit
(@myRaceKit) reported
Sorry rant coming..totally appalled by the service from @TalkTalk 1 month without a phone line and the engineer has failed to show again. Disgusting customer service for a small business that is just trying to get work done! Case 09335588 if anyone cares to look into this.😡