TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontop, County Durham, England 12/13/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontop, County Durham, England

The most recent TalkTalk outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Washington and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Internet
United KingdomWashington Internet
United KingdomHebburn Internet

Community Discussion

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TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • CompareSoftware CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • mickyk73 Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • lesburridge Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • aaronbetts9484 Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • lorrers Lorraine Craig (@lorrers) reported from Newburn, England

    @TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline

  • liberalstephen Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • fatbloke70 fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • simplyajblog Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • penn_middleton Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • R_PATT_ Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • billmiddlemas 𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • BettyBD6 BettyBD (@BettyBD6) reported

    @TalkTalk ‘Here to help until 10pm this evening’ @TalkTalk? Any chance of a response before then?

  • cjk1971 ckelly (@cjk1971) reported

    @TalkTalk do u think im stupid the contract is 23.50 without netflix and if i have the package it will cost me 31.95 but if i just have the package without netflix and get netflix from netflix i would save 1 pound and 46 pence why are you trying to con people this is no deal just a con

  • livinvikerrious kerrie (@livinvikerrious) reported

    @TalkTalk I am absolutely fuming. I called with a technical problem earlier. You're customer service rude and ended the call by hanging up on me. She has changed something in my router, and now my baby cam will not reconnect to my broadband and is currently useless. (1)

  • caldeeray °KiT° - Follow ➡ @FAMILYFOREVERJP & @save_site (@caldeeray) reported from Hounslow, England

    @TalkTalk my fibre service has completely died. Can you update om any outages affecting TW14 postcodes please ASAP

  • jimmy29868 darius mctinkle (@jimmy29868) reported

    @TalkTalk are the most useless company ever never have I been face with such incompetent people

  • hayley_mendelow Hayley Mendelow (@hayley_mendelow) reported

    @TalkTalk I have a huge problem with my FutureFibre account and your customer service call centre is hopeless. Please can someone on Twitter help me?

  • PaulMunro1 thethingswedo (@PaulMunro1) reported

    @ukraine32 @TalkTalk CISAS are the body talktalk are answerable to. Take your complaint up with them. Your get no where with talktalk there just fob you of I was with talktalk for 18 months never got the speeds there sales team promised me even though they’d emailed said speeds

  • 3wheelerone Michael Gammond (@3wheelerone) reported

    @YodelOnline Been waiting for a parcel from talktalk several days and Yodel sent me a text saying it was on its way, but nothing happens , to make things worse your app tells me there is no parcels out for delivery . Is there a chance that you are going down the Parcel Force way of service ?

  • carpe_diem_dies Ruth Watson (@carpe_diem_dies) reported

    @TalkTalk broadband has been down in London SE23 for most of today (Thursday). Can you advise when service will be back?

  • luvwoongiee yas 🦋 (@luvwoongiee) reported

    👸how did I do they with my slow *** talktalk WiFi