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TalkTalk outages and service status in Pontop, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Pontop, including 0 direct reports.
  • The most common problems reported in this area mention TV and Phone.
  • The most recent signal from this area was received Apr 24, 8:52 AM GMT+1.
  • 50% TV (50%)
  • 50% Phone (50%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Gateshead, Burnopfield, Newcastle upon Tyne, Wallsend, Jarrow, and Hebburn.

CityProblem TypeReport Time
Gateshead TV 3 days ago
Newcastle upon Tyne Phone 21 days ago
Wallsend Internet 1 month ago
Jarrow Internet 1 month ago
Gateshead Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago

Nearby cities with recent reports

Gateshead

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • jordmw97
    JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Newcastle upon Tyne, England

    @TalkTalk I’ve rang them and emailed them with no help so I’ve been in touch with the CAB.

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • VJ_Jen
    Jenny Wotherspoon (@VJ_Jen) reported from Walker Gate, England

    @TalkTalk I’ve dropped you yet another DM - I’ve never received service as unbelievably poor as that from Talk Talk, who despite admitting that they failed to correctly take over my line, are still refusing to refund the money they cost me eight months and dozens of emails and calls later.

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom2574
    Thomas Corbett (@Tom2574) reported

    @acrazyoldworld @TalkTalk Just searched TalkTalk on here. Was a comment every 10s from across the country complaining it was down

  • MartynYapp
    Martyn Yapp (@MartynYapp) reported

    Well have to say if you have a @TalkTalk broadband account then cancel. Charges up to £180 for the cancellation of the service upon the death of my mother. Other companies totally understandable given the circumstances, hardly able to understand English, good riddance to you!

  • John_the_hawk
    Marley (@John_the_hawk) reported

    @TalkTalk That wasn't the point. Obviously at the point of sending that post I HAD regained access to the internet. The issue is when the internet is not available, sending a SMS link to report a fault to a website is of no use when a customer cannot access the internet! Do better!

  • mummbler67
    Phil (@mummbler67) reported

    @TalkTalk Your customer service is appalling. My elderly step mother has had no landline/broadband for several days now. You send texts and never call back. TALKING IS NOT WHAT YOU DO.

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk For me to be grieving and spend hours on social media but you are sitting down and paid for it. Stop gatekeeping access to your senior executives

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk I am totally disappointing about the service I have received from talk talk . I spoke to a manager more than an hour still not sorted.

  • cowfaceDaisy
    Daisy cliff 🐄 (@cowfaceDaisy) reported

    Best customer service Iv ever come across is talktalk @talktalk

  • DorsetHarry
    A Dorset Bloke (@DorsetHarry) reported

    @TalkTalk This was a nationwide issue. Your website was down. When I eventually got in it said my connection was fine. Two things. 1. Your diagnostic tools aren't working properly. 2. Why did it take so long for you to post a SM message saying there were issue.

  • rusticman991
    Neil Russell (@rusticman991) reported

    Beware TalkTalk. What a diabolical experience I've just had with TalkTalk. It's taken about 3 hours for them to tell me it will cost me £75 to send a technician out. It's TalkTalk's equipment that has broken and it was TalkTalk's technicians that made a **** up when they upgraded it !

  • QuickHub1TT
    HelpInfoSupportline. (@QuickHub1TT) reported

    Hi, I'm Destiny from TalkTalk we're sorry this has happened. So we can help you, please provide us with: • Your full name and the following: •Email address used •WhatsApp number