TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontop, County Durham, England 11/20/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontop, County Durham, England

The most recent TalkTalk outage reports came from the following cities: Gateshead, Washington, Hebburn, Newcastle upon Tyne and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomWashington Internet
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

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TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • RobKirtleyActor 𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • jordmw97 JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • Nadia_Zem Nadia Zemouri (@Nadia_Zem) reported from Longbenton, England

    @TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • RobKirtleyActor 𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk just the name of a better service provider will do thanks. Can you assist?

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • RobKirtleyActor 𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

  • toonster1977 Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • jonridley87 Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • RobbyRSSRobot Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • toonster1977 Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • JamesNLMullins James Mullins (@JamesNLMullins) reported from Corbridge, England

    @TalkTalk Internet currently down, supposed to be working from home but cannot do so. Also your customer service line keep hanging up on me whilst on a call!

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • dumbmongreldog incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • RobbyRSSRobot Louise #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......

  • RobbyRSSRobot Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • leeinengland Lee B (@leeinengland) reported

    @TalkTalk I have an open complaint and you keep emailing me asking me to call. But when I call I don’t know which dept I want and neither do any of the staff. Spent hours and hours on these calls and still no closer to speaking to right person. Customer service said not them.

  • goyal_ankur worried Indian (@goyal_ankur) reported

    @TalkTalk your website is terrible wasted 20 mins no way to get support, I need to cancel my contract, can someone help

  • melissakimduah Melissa (@melissakimduah) reported

    @TalkTalk I have spent 30 minutes waiting not to get through to someone, on top of that, your chat agents keep telling me to call and so did you guys on DM. No help whatsoever! Please send me the link to make a complaint

  • denisethomsalon Denise Thomas (@denisethomsalon) reported

    @WeAreOpenreach our provider @vodaphoneuk have told us the problem with our connection is at the box so open reach need to fix it. But we had no problem with talktalk the day before the changeover. We have now been without Internet 10 days and have been told it may be Fri. WHY

  • Stephenmitchel1 Stephen Mitchell (@Stephenmitchel1) reported

    @TalkTalk Did you read my reply ?No myfttc was disconnected even before my fftp goes live. I have wrote to the ceo for the shocking service.

  • DiegoLovEU TheDiego #FBPA #Empathy (@DiegoLovEU) reported

    @TalkTalk @CitizensAdvice @CitizensAdvice Please help me here. they are causing friction and not allowing me to cancel before my 14 day cooling-off period expires. They have repeatedly lied to me.

  • easymoney_0 Easymoneysniper (@easymoney_0) reported

    @TalkTalk @TalkTalkGroup you guys have the worst internet in the UK , absolute legalised robbery, called you guys up and asked for a better broadband and you guys sent me a new box, just to find out it’s WORSE!!!! Horrible service

  • LukyKnightRyda Lukman Iqbal (@LukyKnightRyda) reported

    @TalkTalk Tried to cancel and spoke to an extremely un helped rude man called Leonard from retentions who proceeded to effectively tell my wife off for cancelling the contract. Will never use talk talk again and will ask family and friends to move away. Ridiculous.

  • HungryHoss Hungry Hoss (@HungryHoss) reported

    Anyone else having problems with @TalkTalk ? My connection has been shocking for a few hours now!

  • Benji2jz69 Benji (@Benji2jz69) reported

    @TalkTalk useless company. Had nothing but bad connections so was offered to leave the contract early without occurring fees. Now found out that person didn't log anything on the system so they are still charging me and haven't cancelled it even though I'm with a new provider now