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TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Wallsend, Jarrow, Gateshead, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Wallsend Internet 10 days ago
Jarrow Internet 10 days ago
Gateshead Internet 10 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Internet 15 days ago
Hebburn Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk just the name of a better service provider will do thanks. Can you assist?

  • Nadia_Zem
    Nadia Zemouri (@Nadia_Zem) reported from Longbenton, England

    @TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

  • RobbyRSSRobot
    Louise #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......

  • JamesNLMullins
    James Mullins (@JamesNLMullins) reported from Corbridge, England

    @TalkTalk Internet currently down, supposed to be working from home but cannot do so. Also your customer service line keep hanging up on me whilst on a call!

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • jordmw97
    JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalk’s WiFi is down today

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • malc10w
    Malc Attrill (@malc10w) reported

    @TalkTalk No problem with emails...but no internet STILL...RESPOND PLS

  • GibsonChrs
    CHRS_GIBSON (@GibsonChrs) reported

    @TalkTalk Where can I make a Subject Access Request, your customer service staff are shocking. All I want is my account number - but apparently you're team are trained to be as unhelpful as possible #badcustomerservice #avoid #badexperience

  • xyloxus
    Xyloxus (@xyloxus) reported

    @TalkTalk Can you advise on process to request refund for loss of service today. I’ve had to take a day off because I can’t work from home. SP11

  • SGB8
    Stuart Bell (@SGB8) reported

    @TalkTalk @TalkTalkBizCare so customer services not helpful in finding out why a payment has been taken from business account for unknown customer connection

  • vibesniper37
    Steve (@vibesniper37) reported

    @TalkTalk Broadband down, having to use a BT wifi spot for £7.99 which im sure you guys will refund me

  • BertSlob1
    slob bert (@BertSlob1) reported

    @TalkTalk Network down in Kendal 2/3 days for an engineer shocking

  • MimonSarr
    Simon Marr (@MimonSarr) reported

    @TalkTalk I signed up last week but I haven't received the router yet. I would login to check but your website is down. Is this a sign of things to come? Is this normal?

  • chrishobbsboxer
    Chris Hobbs (@chrishobbsboxer) reported

    @TalkTalk internet is down, your online team were not very helpful. The app says the area is fine but your operative said there a problem in the area and to check the app. An update on what’s going on would be useful #talktalkdown

  • Millie_Grace20
    Millie Hawkins (@Millie_Grace20) reported

    anybody else having trouble with their wifi?? @TalkTalk

  • foxtrot_ro
    🛸 (@foxtrot_ro) reported

    @TalkTalk my Internet has been down for about 12 hours now but there aren't any reported outages, I've reset everything more than once and waited, troubleshooting giving nothing