TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontop, County Durham, England 11/11/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontop, County Durham, England

The most recent TalkTalk outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Chester-le-Street and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Total Blackout

Community Discussion

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TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Anyone having problems with talktalk wi fi

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • SarahFallows82 Sarah Fallows (@SarahFallows82) reported from Ryton, England

    Any ideas when the service will be back up and running in NE40 @TalkTalk #talktalk #talktalkdown #rubbishservice

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @BobollyBee Ah good not just me then. I looked on their website and it said no issues or planned maintenance! I think I'm back now. If they're going to do maintenance it would be good to actually TELL US! Can't wait to leave! @TalkTalk

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • W41K3R_27606 W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk is the internet down because I'm having issues with my internet

  • toonster1977 Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    @TalkTalk Having problems with the wi fi keeps going off. Could not get through to you for an explanation.

  • dumbmongreldog incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • jonridley87 Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

  • RobbyRSSRobot L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!

  • jonnysands91 JONNY SANDS (@jonnysands91) reported from Backworth, England

    @TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • toonster1977 Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • glg70 Gilly G (@glg70) reported

    @TalkTalk Shouldn’t cost £60 & your customer not be told?! Anyways we will more than likely move, not impressed with not getting a straight answer from 4 people, to be told to get set up then query the charge?? Doesn’t make sense. After 20+ years doesn’t make you feel valued

  • CaptMikeYates Dizzy Yates 0069 Stiff Assed Brit (@CaptMikeYates) reported

    Roses are red And yellow and white Talktalk business support Is really quite shite

  • Found_0ne Sid (@Found_0ne) reported

    This is worst customer service I have experienced. @TalkTalk why are mysterious charges added to my account? Everytime i call, you say it is resolved the issue but the charges reappear a month later. Can anyone help?

  • _hinay21 H (@_hinay21) reported

    Rubbish service by @TalkTalk 3 live chats and 4 phone calls and my internet is still as slow as ever and most times not working 😭

  • glg70 Gilly G (@glg70) reported

    @TalkTalk Sorry that isn’t what I was told this morning I know what I didn’t hear, we wouldn’t have upgraded (in my email it does state ‘at no extra cost to me’) & gone elsewhere! Been with AOL since 2002, then changed to TalkTalk, so a very loyal customer! Nobody is listening to any calls

  • glennmasterton glenn masterton (@glennmasterton) reported

    @TalkTalk is there a fibre problem in the Edinburgh EH9 area? No service since yesterday... No weekend customer service. no online service indicator. cut off 4 times from customer service as you're 'busy dealing with a lot of calls!!'

  • choccygirl1 Sarah-Jane (@choccygirl1) reported

    @TalkTalk #talktalk any idea when EX14 will have the internet back please - been down since early this morning? Not great when wfh!

  • Joel44984758 Joel (@Joel44984758) reported

    @TalkTalk @TalkTalk Not got slow internet Just what full fiber in to house

  • glg70 Gilly G (@glg70) reported

    @TalkTalk No they just said there’s a note of our conversation & once the upgrade has been done I need to contact TalkTalk again?? Really not happy, currently looking at other companies, £60 is ridiculous we’ve never been charged before so why now??

  • Chekufeh Chekufeh (@Chekufeh) reported

    You told me a case manager would call since this is urgent. I am still waiting. 2 weeks after having my issue escalated numerous times, no one has done anything. I am taking legal action @TalkTalk @Ofcom @BBCWatchdog and for every single day I don’t have wifi, you pay my salary