1. Home
  2. ❯
  3. Companies
  4. ❯
  5. TalkTalk
  6. ❯
  7. Pontop, England
TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

Why is my TalkTalk service not working?

No problems detected

If you are having issues, please submit a report below.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Wallsend, Jarrow, Gateshead, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Wallsend Internet 11 days ago
Jarrow Internet 11 days ago
Gateshead Internet 11 days ago
Newcastle upon Tyne Internet 11 days ago
Newcastle upon Tyne Internet 17 days ago
Hebburn Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • penn_middleton
    Penny_Middleton (@penn_middleton) reported from Durham, England

    @TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!

  • adamtones92
    Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • lorrers
    Lorraine Craig (@lorrers) reported from Newburn, England

    @TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline

  • lynrose77
    Lynn Richmond (@lynrose77) reported from Longbenton, England

    Has anyone had any problems with Cancelling TalkTalk ? They have been an absolute nightmare from April for my 85 year old Mother who has memory issues. We phoned TalkTalk to Cancel as she couldn’t remember her password they said they couldn’t get into her account but no advice!

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • mickyk73
    Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • adambrx96
    Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

  • aaronbetts9484
    Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • lesburridge
    Les Burridge (@lesburridge) reported from Wallsend, England

    @TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • CompareSoftware
    CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @TalkTalk Worst customer service I’ve ever experienced! Can’t wait for the contract to end!

  • danny5486
    Danny5486 (@danny5486) reported

    @TalkTalk No point in wasting my time! Absolutely disgusted in your companies customer service, 2nd time with no WiFi for over a week! And told by your customer service its not their problem well guess what! CEO has been contacted and also the local rag! I honestly hope you step on a plug!

  • MasonZX10
    Mason (@MasonZX10) reported

    @danny5486 @TalkTalk They don't care. Sent me wrong hub. I spoke to complaints about how I was treated and so much background noise and someone swearing. Then won't give me hub that it says I should have, waited nearly 4 days before telling them they win. Worst company and I'm stuck with them

  • KieronTHFC1
    Kieron (@KieronTHFC1) reported

    Seriously fix your **** @TalkTalk another day with slow internet. Should be refunded with the amount of **** you give us. Useless company

  • Gem_3011
    Gem (@Gem_3011) reported

    @TalkTalk A lot of good that did me as asked about a wrong date showing on a cancellation and told they can't help me as they have limited resources. I called on the 06/03 and gave 30 days notice, obviously can't count as been told my service will cease on the 12/04!

  • HarryStani
    Harry Staniforth (@HarryStani) reported

    3 months with @TalkTalk - not experiencing any of the promised wifi speeds, several connection issues and now a big price increase #****

  • AjWordsly
    AJ (@AjWordsly) reported

    @TalkTalk complete waste of time you are. You ask me to dm you with my issue, then ask why I've dm you ...#getagripandgoodbye

  • HarryStani
    Harry Staniforth (@HarryStani) reported

    @TalkTalk I’ve already spoken to your customer service team and was told there is nothing I can do - assume you will just tell me the same?

  • chloex02x
    john (@chloex02x) reported

    @TalkTalk worse company I’ve ever dealt with! Avoid at all costs! Disgusting customer service vile!

  • MarcWeb94173753
    Marc Webb (@MarcWeb94173753) reported

    @TalkTalk Why nobody in your company has the backbone to pick up a phone and explain why you didn’t repair,why I got charged,why I had to pay a exit fee, Plusnet sorted it in 3 days and I’ve never had such a good signal by the way it was a faulty master socket