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TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Wallsend, Jarrow, Gateshead, Newcastle upon Tyne, and Hebburn.

CityProblem TypeReport Time
Wallsend Internet 5 days ago
Jarrow Internet 5 days ago
Gateshead Internet 5 days ago
Newcastle upon Tyne Internet 5 days ago
Newcastle upon Tyne Internet 11 days ago
Hebburn Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • RobbyRSSRobot
    Louise #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk why do I keep having to sign in to my home WiFi?

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • Nadia_Zem
    Nadia Zemouri (@Nadia_Zem) reported from Longbenton, England

    @TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • JamesNLMullins
    James Mullins (@JamesNLMullins) reported from Corbridge, England

    @TalkTalk Internet currently down, supposed to be working from home but cannot do so. Also your customer service line keep hanging up on me whilst on a call!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Jason_MM3NRX
    Jason_M3NRX (@Jason_MM3NRX) reported

    That is it! I have ******* had enough of @talktalk what is the ******* point if you set up an extension for payment and then still take money from my account and now leave me overdrawn! **** YOU TALKTALK

  • NatalieRiddett
    natalie riddett (@NatalieRiddett) reported

    @TalkTalk Hi my name is Natalie riddett My wifi is down and my box keeps flashing the lights keeps flashing orange and white and it’s not turning to white that’s the light when it’s working but it just keeps flashing

  • Iona169
    Iona ☀️ (@Iona169) reported

    I swear @TalkTalk have added yet another call bundle I never asked for to my account incurring extra charges Taking suggestions for a new internet provider because I’m tired of this now

  • AboutcakeDerby
    Claire Ratcliffe (@AboutcakeDerby) reported

    Dreadful service from @TalkTalk today-after CityFibre upgrade-no phone, no broadband and no access to emergency care link! Offered engineer in 5 days time. My elderly mother is distraught and there is nothing I can do! Don’t use this hopeless uncaring company!!

  • MHswans
    Mike Houghton (@MHswans) reported

    @TalkTalk I’m on the school run at the mo, I’ll call the help centre when I’m back

  • Kerrie2k_
    Kerrie 🍀 (@Kerrie2k_) reported

    @TalkTalk Hello, as soon as I've spoken to my mum I'll get back to you. I want to double check that she's ok with me talking to someone on her behalf and if the issue has been dealt with yet. Thanks for the response.

  • cjmrav
    CJ (@cjmrav) reported

    @TalkTalk Omg really! You’ve ignored everything I’ve said and sent the same useless phone number. Absolutely embarrassing service. I’m glad other people can see how incredibly inadequate you all seem to be.

  • mcinti
    Iain McIntyre (@mcinti) reported

    @TalkTalk @CityFibre Essentially every agent only understands what the script tells them and where solutions are attempted, no one has responsibility to check the solution worked - leaving the customer to follow up every day

  • MegaCart
    David Matthews (@MegaCart) reported

    @LivinPb @TalkTalk Tell people how bad talk talk is! Spread the word.

  • AmiBrundle
    Cosplays Empress (Ami) (@AmiBrundle) reported

    @MegaCart @TalkTalk Agreed they are utter crap