TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontop, County Durham, England 11/20/2025 15:20

November 20: Problems at TalkTalk

TalkTalk is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontop, County Durham, England

The most recent TalkTalk outage reports came from the following cities: Gateshead, Washington, Hebburn, Newcastle upon Tyne and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomWashington Internet
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • RobbyRSSRobot Louise #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......

  • RobbyRSSRobot L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!

  • jonridley87 Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • W41K3R_27606 W41K3R#27606 🏳️‍🌈 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk is the internet down because I'm having issues with my internet

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that

  • jonridley87 Jon (@jonridley87) reported from Sunderland Bridge, England

    @Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @TalkTalk @kevinleebennett Mine and the service you are providing has been horrific but you won’t reply to me

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Is talktalk email having problems. Very quiet today.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @WendyHardy4 You're not the only one. I'm Newcastle and mine went off. Can't wait to leave @TalkTalk . No information on the website. Poor.

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi keeps going off. Any problems

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • SarahFallows82 Sarah Fallows (@SarahFallows82) reported from Ryton, England

    Any ideas when the service will be back up and running in NE40 @TalkTalk #talktalk #talktalkdown #rubbishservice

  • dumbmongreldog incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • toonster1977 Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • JamesNLMullins James Mullins (@JamesNLMullins) reported from Corbridge, England

    @TalkTalk Internet currently down, supposed to be working from home but cannot do so. Also your customer service line keep hanging up on me whilst on a call!

  • toonster1977 Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • jonnysands91 JONNY SANDS (@jonnysands91) reported from Backworth, England

    @TalkTalk @MorleyLass92 We’ve just joined and it’s slow as hell for us the past few days. Was fine at the beginning but now cannot watch anything on tv without it buffering constantly. Might be fine in your area but seems bad for us.

  • PeterLe49422423 Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelzebob Kelly Kirkland (@Kelzebob) reported

    @SeanMWinston @TalkTalk Also cut out in EH7!

  • geidorei Karl CA Wilde (@geidorei) reported

    @TalkTalk has internet gone down in leith, Edinburgh?

  • AudioCaroline Caroline Ashby Voiceover Artist (@AudioCaroline) reported

    @TalkTalk What's your phone number? My mum wants to call your customer support regarding her account and can't find a number!

  • yumeish Jenni (@yumeish) reported

    @TalkTalk Our internet is down in EH6.

  • PY_Islander Poppy (@PY_Islander) reported

    @TalkTalk are actually the worst internet provider. My wifi just turns off randomly and there are never any customer service agents to talk to about it. Anyone looking for new wifi, don’t use the cheapest cause that’s what I did.

  • daynamcalpine_ Dayna McAlpine (@daynamcalpine_) reported

    @TalkTalk do you have an outage in Leith, Edinburgh?

  • EmmaHorton1 Emma Horton (@EmmaHorton1) reported

    @TalkTalk down in EH7 as well, told this will be fixed in 2 - 3 working days meanwhile I'm losing out on money every hour my Internet isn't working. Cheers 🍻

  • JaneWalker Jane Walker (@JaneWalker) reported from Edinburgh, Scotland

    @TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?

  • SeanMWinston Sean W (@SeanMWinston) reported

    @ARTurner86 @jimultimate @TalkTalk I'm also having issues in the EH6 area, please advice if this is being looked at. No connection, stuck on a solid amber light. Thank you.

  • Caroline_M_PT Caroline Morrish (@Caroline_M_PT) reported

    @TalkTalk any probs in the DE72 area? Mum getting speeds around 2-3 mbps, can’t even access help pages online! Seems to be since she changed contract...