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TalkTalk outages and service status in Pontop, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Pontop, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 9, 10:36 AM GMT+1.
  • 83% Internet (83%)
  • 17% Phone (17%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Burnopfield, Newcastle upon Tyne, Wallsend, Jarrow, Gateshead, and Hebburn.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 7 days ago
Wallsend Internet 19 days ago
Jarrow Internet 19 days ago
Gateshead Internet 19 days ago
Newcastle upon Tyne Internet 19 days ago
Newcastle upon Tyne Internet 25 days ago

Nearby cities with recent reports

Burnopfield

1 recent signals

4 days ago
Newcastle upon Tyne

1 recent signals

7 days ago

Community Discussion

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TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • VJ_Jen
    Jenny Wotherspoon (@VJ_Jen) reported from Walker Gate, England

    @TalkTalk I’ve dropped you yet another DM - I’ve never received service as unbelievably poor as that from Talk Talk, who despite admitting that they failed to correctly take over my line, are still refusing to refund the money they cost me eight months and dozens of emails and calls later.

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • aaronbetts9484
    Aaron (@aaronbetts9484) reported from Birtley, England

    @TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    @DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @AkaliDalLdh @TalkTalk Nope mine isn't working. Can't log in to my account or anything. Seem to have nothing but issues with them.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • deb_connolly
    Deborah Connolly (@deb_connolly) reported from Consett, England

    @TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!

  • LCla93
    Liam Clarke (@LCla93) reported from Burnopfield, England

    @TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • mickyk73
    Micky Kerrigan (@mickyk73) reported from Crook, England

    @TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • simplyajblog
    Abbie✨ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • adambrx96
    Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk My late mother who i informed @TalkTalk died in October 2025, Today I received a bill addressed in my late mother's name for payment in April 2026! Nobody is getting any phone service 😒

  • LCla93
    Liam Clarke (@LCla93) reported from Burnopfield, England

    @TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability

  • mpmccrory
    Martin McCrory (@mpmccrory) reported

    @TalkTalk No Internet service in BT78. Will not let me connect to my account. No one on the phone. Links sent for help do not work. Please advise.

  • escapeveloxity
    Craig (@escapeveloxity) reported

    Anyone having issues with @TalkTalk - their DNS servers appear to be the issue. I got back online by manually changing the DNS in my router's settings. I used 1.1.1.1 and 8.8.8.8 - mostly because they're the ones I know off the top of my head!

  • Gnwindys21
    Just G (@Gnwindys21) reported

    @status_is_down TalkTalk do not have a customer service number do you can speak to them. It's a the problem when something goes wrong and you can't get any help.

  • TheLimpingMerc
    THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@TheLimpingMerc) reported

    Go on @TalkTalk make my f**king day & call me again, I dare you, I double dare you… I told you last time what would happen & your “customer service” agents hanging up on me isn’t going to stop me cancelling at end of contract now other @CityFibre providers are available…🤬

  • CharleyBacon11
    CharleyBacon (@CharleyBacon11) reported

    @TalkTalk W2 internet has been down for hours

  • FoxFox24276
    LorFoxx (@FoxFox24276) reported

    @TalkTalk my Internet and phone line are down. Help needed urgently

  • stinkfishy
    SoUnserious (@stinkfishy) reported

    @Katw7016 @TalkTalk Nationwide outage

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk I am totally disappointing about the service I have received from talk talk . I spoke to a manager more than an hour still not sorted.