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TalkTalk

TalkTalk Outage Report in Pontop, County Durham, England

Why is my TalkTalk service not working?

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If you are having issues, please submit a report below.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Jarrow, Gateshead, and Hebburn.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 14 hours ago
Wallsend Internet 13 days ago
Jarrow Internet 13 days ago
Gateshead Internet 13 days ago
Newcastle upon Tyne Internet 13 days ago
Newcastle upon Tyne Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • billmiddlemas
    ๐˜ข-h๐˜ข's Biggest F๐˜ขn! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk The BritBox one is sometimes so slow. It also crashes.

  • jordmw97
    JMW (@jordmw97) reported from Ouston, England

    Course BT & TalkTalkโ€™s WiFi is down today

  • RobKirtleyActor
    ๐š๐š˜๐š‹ ๐™บ๐š’๐š›๐š๐š•๐šŽ๐šข (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk just the name of a better service provider will do thanks. Can you assist?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually canโ€™t check it to get more info! Can I have some response here please?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • BobBirchRadio
    Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, England

    TalkTalk internet down Sunderland area..... Anyone else ?

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

  • JoseMun16791496
    Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I canโ€™t work without that

  • RobKirtleyActor
    ๐š๐š˜๐š‹ ๐™บ๐š’๐š›๐š๐š•๐šŽ๐šข (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • simplyajblog
    Abbieโœจ (@simplyajblog) reported from Dunston, England

    @katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble youโ€™ve, and everybody else it seems, had makes me glad I did! Iโ€™ve not had an issue with TT once!

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?

  • R_PATT_
    Ruth Patterson (@R_PATT_) reported from Walker Gate, England

    @TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • W41K3R_27606
    W41K3R 27606 (@W41K3R_27606) reported from Walker Gate, England

    @TalkTalk get ur ******* internet sorted I'm sick of it crashing I pay good money for using a service that's is shite

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.

  • RobKirtleyActor
    ๐š๐š˜๐š‹ ๐™บ๐š’๐š›๐š๐š•๐šŽ๐šข (@RobKirtleyActor) reported from Wallsend, England

    .@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWaterfall1
    Paul Waterfall (@PaulWaterfall1) reported

    @TalkTalk still no response to my complaint

  • philipkeel
    Philip Keel (@philipkeel) reported

    @OpenreachHelp Itโ€™s incredibly poor service! And poor old TalkTalk are paying me compensation for every day OpenReach delay the service being successful

  • carol58743558
    carol (@carol58743558) reported

    @TalkTalk my internet keeps going off, weโ€™ve tried all the usual remedies, nothing works , please help. I donโ€™t know what a dm is or how to send one

  • PaulWaterfall1
    Paul Waterfall (@PaulWaterfall1) reported

    @TalkTalk good morning, I made a complaint on Thursday the 4th November 2016. I have read your complaints process and followed this, however how come you have not responded within the stated timeframe or kept me updated?

  • RUXANA_4
    RUXANA (@RUXANA_4) reported

    @TalkTalk What exactly and specifically are the โ€œissuesโ€ talk talk is referring to โ€œin the midlandsโ€ so I can get a better idea as to how long exactly I will be without any internet.

  • DToohill
    Davey Toohill (@DToohill) reported

    What would a Saturday night be if @TalkTalk didnโ€™t go down again? Fun times. Back to dial up. Itโ€™s quicker.

  • RUXANA_4
    RUXANA (@RUXANA_4) reported

    @TalkTalk I have done this (as your automated message suggests to do so). It states (obviously) that I have no internet connection but there are no problems in the area. This is my pointโ€ฆif there are no problems in the area then why would you need a message at the beginning of yourโ€ฆ.

  • PaulWaterfall1
    Paul Waterfall (@PaulWaterfall1) reported

    @TalkTalk yet still no response to my complaint

  • PaulWaterfall1
    Paul Waterfall (@PaulWaterfall1) reported

    @TalkTalk good morning, I made a complaint on Thursday the 4th November 2021, I have read your complaints process and followed this, however how come you have not responded within the stated timeframe or kept me updated?

  • Grace67666875
    Grace (@Grace67666875) reported

    @TalkTalk My WiFi has literally been down for 5 and a half days and you guys have done nothing for it? I have to survive off mobile data and I don't even have unlimited. The most surprising part is that you haven't even given me any compensation. I'm switching broadbands