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TalkTalk outages and service status in Pontop, England

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Pontop, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 4, 8:17 AM GMT+1.
  • 100% Internet (100%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne, and Gateshead.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 5 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 12 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • adamtones92
    Adam Tones (@adamtones92) reported from Pelton, England

    @TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?

  • BobBirchRadio
    Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, England

    TalkTalk internet down Sunderland area..... Anyone else ?

  • toonster1977
    Toonster1977 (@toonster1977) reported from Walker Gate, England

    @TalkTalk Hi, you've put my bill up for no reason the deal was no price rises for duration of bill and can't get through online or phone if I don't get a resolution I'm leaving.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    Back now but if I DM my details can you please see if I'm on the priority service register with yourselves? I was when I was with TalkTalk.

  • deb_connolly
    Deborah Connolly (@deb_connolly) reported from Consett, England

    @TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!

  • billmiddlemas
    𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported from East Rainton, England

    @ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Why is talktalk not working

  • fatbloke70
    fatbloke (@fatbloke70) reported from Whickham, England

    @TalkTalk what is going on in newcastle. No service at all?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.

  • markchoake
    Mark Choake (@markchoake) reported from Chester-le-Street, England

    @TalkTalk is there a problem with service in county durham today? Internet off all day

  • RobKirtleyActor
    𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England

    @TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

  • adambrx96
    Adam (@adambrx96) reported from Walker Gate, England

    @TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • somemintbunny
    Danni ^•w•^ (@somemintbunny) reported

    my favourite thing about talktalk is how when you log in online it just doesnt work and sends you back to the login page

  • FAZILLION
    Fazillionaire (@FAZILLION) reported

    @TalkTalk I refuse to pay the cancellation fee or call this number. I need an express guarantee that I will not be charged an exorbitant cancellation fee for a service I have not used yet. This is the only action I want from TalkTalk..

  • oluwafifunmii
    Vaughan (@oluwafifunmii) reported

    See the WiFi service Talktalk is giving me 😭😭😭

  • llqdave
    Dave O (@llqdave) reported

    @flatherings @TalkTalk The company is collapsing. They are flogging off parts as quickly as they can find bigger fools to buy them. Their support is useless, because they don't actually read the complaint, they just read whatever notes their colleagues make.

  • gilbertsanchz
    G (@gilbertsanchz) reported

    Real world weight, then the fix. SQL injection has powered some of the largest breaches in history. The 2017 Equifax era of breaches, TalkTalk, Heartland Payment Systems: hundreds of millions of records, much of it through injection flaws. It has sat at the top of the OWASP vulnerability lists for two decades. The fixes are well known. For SQLi: parameterized queries, which keep user input permanently separated from database commands. For XSS: input validation and output encoding, so anything a user submits gets treated as text, never as runnable code. Never trust user input. Sanitize and validate everything, every time.

  • Elainebks
    ElaineGolding (@Elainebks) reported

    @Go4gold100 @TalkTalk Beware of any replies purporting to be their customer services on here

  • PaulUtd16
    Paul (@PaulUtd16) reported

    Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

  • angelajazz2
    Angela (@angelajazz2) reported

    @TalkTalk Our internet has been virtually non-existent for days even though Openreach are supposed to have fixed the exchange. Obviously not!What’s going on TalkTalk? I have a fault logged but I can’t even access your website from my phone. We so need to cancel our contract with you!

  • Villa51Darren
    Darren Jenkins (@Villa51Darren) reported

    @TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!

  • devilscustard
    Twiggy Bigwood (@devilscustard) reported

    Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.