TalkTalk Outage Report in Pontop, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Mark Choake
(@markchoake) reported
from
Chester-le-Street, England
@TalkTalk is there a problem with service in county durham today? Internet off all day
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's back now. Could someone please still call me? Quite a few problems recently so still not happy.
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Abbie✨
(@simplyajblog) reported
from
Dunston, England
@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Tracy_JD @TalkTalk Same here. Absolutely ridiculous service. I hope we're getting compensation as this is their fault.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Holmes
(@shanderz_23) reported
I've not been asked what the issue is, what I would deem an acceptable resolution, and even though they have my mobile number, I've received no call to try and expedite a resolution. This just adds to the list of examples of how @TalkTalk has zero consideration for its customers.
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Carl Headley-Morris
(@Mr_M_Musings) reported
@TalkTalk Hey, this is the only way I can actually contact you?!? My fibre has just cut out and I have no idea why. Any ideas?
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Tony Boon
(@TonyBoon86) reported
@TalkTalk Been a @TalkTalk customer for merely 2 weeks
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Shajjah
(@Shajjah_) reported
@TalkTalk I mean yes it has been 24 hours nothing has happened. Still not working!
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Carl Edmondson
(@bigedd749) reported
@TalkTalk your service is appalling. Your staff do not listen and all I've had from you is a router I can't use, lies and threats. Now you say I owe you over £100 - for what? You've done **** all. Router has never even been plugged in. Nowhere to plug it in to, you didn't turn up
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Belinda Stott
(@lifelineskent) reported
@TalkTalk Phone down last week, on/off intermittently. Worked today now off again. Reported and told it national issue with outreach and nothing can be done. No managers on a Sunday- what kind of nonsense is this?
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Hills, hikes and history
(@anarchfree) reported
@yoursse @talktalk one sold, one bought @SSEenergy customers for broadband. You withdrew WhatsApp and customer services. Nothing from the other provider. A complaint is forthcoming.
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Farah Ali
(@farahauthor) reported
@typewriterhead A horrible way to start the week 🫤 hope you get it sorted - I’ve heard terrible things about talktalk customer service
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Edmund Wakefield
(@EdmundWakefield) reported
@TalkTalk Can somebody please answer my messages, no internet/phone for THREE MONTHS! Please contact @BTSopenreach and provide me with "another" fix date! Thank you.
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Daniel Hills
(@Biochemistdan) reported
@TalkTalk after calling to close my account three times, paying over a month’s fees on hold as well as a month internet at an address I no longer live at due to you delaying I have been told today that an engineer will go (to my previous address) to install broadband. Terrible