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TalkTalk

TalkTalk outages and service status in Pontop, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • TalkTalk generated 1 outage signal in the last 24 hours around Pontop, including 1 direct report.
  • The most common problems reported in this area mention E-mail and Total Blackout.
  • The most recent signal from this area was received Sep 15, 10:24 AM GMT+1.
  • 50% E-mail (50%)
  • 50% Total Blackout (50%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontop, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 15: Problems at TalkTalk

TalkTalk is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontop, England

The most recent TalkTalk outage reports came from the following cities: North Shields, and Newcastle upon Tyne.

CityProblem TypeReport Time
North Shields E-mail 3 hours ago
Newcastle upon Tyne Total Blackout 22 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Internet 3 months ago

Nearby cities with recent reports

North Shields

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontop, England

Latest outage, problems and issue reports in Pontop and nearby locations:

  • SarahFallows82
    Sarah Fallows (@SarahFallows82) reported from Ryton, England

    Any ideas when the service will be back up and running in NE40 @TalkTalk #talktalk #talktalkdown #rubbishservice

  • jonridley87
    Jon (@jonridley87) reported from Sunderland Bridge, England

    @faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath

  • RobbyRSSRobot
    Robby #StayAlert #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?

  • nikkicrowley1
    nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

  • deb_connolly
    Deborah Connolly (@deb_connolly) reported from Consett, England

    @TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!

  • clarktara23
    Tara Brotherton (was Clark) (@clarktara23) reported from Newcastle upon Tyne, England

    @TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.

  • ClareWade1
    clare wade (@ClareWade1) reported from High Spen, England

    @TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39

  • JamesNLMullins
    James Mullins (@JamesNLMullins) reported from Corbridge, England

    @TalkTalk Internet currently down, supposed to be working from home but cannot do so. Also your customer service line keep hanging up on me whilst on a call!

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?

  • RebeccaNewbery
    bec (@RebeccaNewbery) reported from Willington, England

    @TalkTalk absolutely worst service ever, do not recommend.

  • CompareSoftware
    CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England

    @Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.

  • VJ_Jen
    Jenny Wotherspoon (@VJ_Jen) reported from Walker Gate, England

    @TalkTalk I’ve dropped you yet another DM - I’ve never received service as unbelievably poor as that from Talk Talk, who despite admitting that they failed to correctly take over my line, are still refusing to refund the money they cost me eight months and dozens of emails and calls later.

  • PeterLe49422423
    Peter L (@PeterLe49422423) reported from Wideopen, England

    Talktalk wifi is crap been off all day.

  • RobbyRSSRobot
    L🎃ui🐉e! (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @GregScottTV That's how I felt last week when TalkTalk went down in the North East - didn't go down for me!

  • jonridley87
    Jon (@jonridley87) reported from Houghton-Le-Spring, England

    @TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff

  • dumbmongreldog
    incel elgort 🏳️‍🌈 (@dumbmongreldog) reported from Gateshead, England

    tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse

  • LCla93
    Liam Clarke (@LCla93) reported from Burnopfield, England

    @TalkTalk are there issues in NE16 area? Internet hasn't been stable for more than 5 minutes for past 2 hours, as usual poor stability

  • JoseMun16791496
    Jose.Munoz (@JoseMun16791496) reported from Gateshead, England

    @TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that

  • liberalstephen
    Stephen Howse (@liberalstephen) reported from Walker Gate, England

    @TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported

    @TalkTalk why is your WiFi so slow atm

  • maggie_tat
    MaggieTat (@maggie_tat) reported

    @tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.

  • melvynmalloch
    Melvyn Malloch (@melvynmalloch) reported

    @virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating

  • QuiteTolerable
    QuiteTolerable (@QuiteTolerable) reported

    @whisperwoIf you would HATE talktalk it never wants to do the mf walkwalk 🫠

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic

  • SA_McKay
    Steven A. McKay (@SA_McKay) reported

    @Hayz35Hw @TalkTalk I'm on live chat with them now, apparently there's some fault between them and my house so I need to do some tests. Which probably doesn't help you but suggests it's a fault at my end, so yours may resolve itself on its own soon

  • devilscustard
    Twiggy Bigwood (@devilscustard) reported

    @CroneThe86880 @TalkTalk Oh ******! That sounds awful. My partner has now had an email from Moorcroft. It would be helpful if @TalkTalk actually told Moorcroft that they didn’t provide a service - and this is why we do not owe them anything.

  • ruth_lampard
    Ruth Lampard (@ruth_lampard) reported

    @TalkTalk No answer. The first @TalkTalk customer service number simply disconnected as it didn’t recognise the phone number of a closed account. The second number led to options - all the ones I tried previously led to disconnection and a link to chat. In the end …

  • paulivory1963
    Paul Ivory (@paulivory1963) reported

    What an absolute shower of sh1t your company is. After over an hour of trying to talk with someone who actually wants to care and deal with an issue, I've got nowhere excepy angry and stressed. You are an absolute indescribable, shoddy outfir @TalkTalk #talktalk

  • digsec_mark
    Mark smith (@digsec_mark) reported

    @dcbain21 @TalkTalk @dcbain21 we are testing shutting you down as Man United might actually have a decent league season for the first time since 2013 🙃