TalkTalk Outage Report in Pontop, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Washington, Hebburn, Newcastle upon Tyne and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Penny_Middleton
(@penn_middleton) reported
from
Durham, England
@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I am livid. An engineer out to sort issues and you've made it worse. Now my phone says "sorry this number does not have the voicemail service enabled" and I can't make or receive calls! I'm a vulnerable customer and I need my phone! Please get a manager to call.
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clare wade
(@ClareWade1) reported
from
High Spen, England
@TalkTalk please give an update as to when my wifi is going to be back online - it’s been eight days now and you’ve never been in contact yet!!! High Spen area Tyne and Wear NE39
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CompareSoftware 🌱
(@CompareSoftware) reported
from
Newcastle upon Tyne, England
@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Adam Tones
(@adamtones92) reported
from
Pelton, England
@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Ruth Patterson
(@R_PATT_) reported
from
Walker Gate, England
@TalkTalk Got no wifi in Newcastle upon Tyne. Any idea when the issue will be fixed?
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk no internet since this morning. Can you advise on what the issue is? Need it for work! Not good..
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Tara Brotherton (was Clark)
(@clarktara23) reported
from
Newcastle upon Tyne, England
@TalkTalk please call me. Ive called multiple times and when getting put through to the hardware dep of tech help the phone call goes dead, cut off. It takes so long just to get through to your department
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Micky Kerrigan
(@mickyk73) reported
from
Crook, England
@TalkTalk Come on sort your home internet service out or give us a refund. If this continues we will be moving to another provider.
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Lorraine Craig
(@lorrers) reported
from
Newburn, England
@TalkTalk my parents are unable to accept calls from private numbers. They have missed several calls from the hospital, as callers get an error message. They don’t have call barring, call safe, or anonymous caller reject. Can you help them? They need these calls on the landline
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bec
(@RebeccaNewbery) reported
from
Willington, England
@TalkTalk absolutely worst service ever, do not recommend.
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fatbloke
(@fatbloke70) reported
from
Whickham, England
@TalkTalk what is going on in newcastle. No service at all?
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Why is talktalk not working
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I always ask you to email me the chat transcripts. I never get them. Nothing in spam or junk. Why?
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Aaron
(@aaronbetts9484) reported
from
Birtley, England
@TalkTalk my dad currently received an email with a code for an amazon echo dot and smart plug but the code comes up as invalid, any idea why this is? Seems to be a common issue with other customers
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Les Burridge
(@lesburridge) reported
from
Wallsend, England
@TalkTalk Hi Talktalk, you requested me to DM you at 09:30 and I immediately did, unfortunately it’s 10:39 and I am still waiting a response. This must be my slow Broadband speed 🤮
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𝘢-h𝘢's Biggest F𝘢n!
(@billmiddlemas) reported
from
East Rainton, England
@ghalasaur @TalkTalk My line test reported issue from house to Exchange and engineer has been called out. DH5 (East Rainton) on Houghton exchange
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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nikki
(@nikkicrowley1) reported
from
Walker Gate, England
@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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mike collins
(@longwire1000) reported
@xMissAMitchellx @TalkTalk Nightmare service with no respect for customers
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Matthew Reynolds
(@Reynolds666) reported
@TalkTalk I have tried to call this morning and the automated man says you are not open? What time are your customer service hours today?
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MrCEssex
(@MrCEssex1) reported
@TalkTalk Don’t bother. I’ve had a fill of your customer service today already. I wouldn’t go anywhere near talk talk again, I advise others to do the same.
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MrCEssex
(@MrCEssex1) reported
@TalkTalk really are piss takers. Cancelled a contract, they then claim a direct debit for a full month service, knowing you will only be using it for 4 days, you then have to call the rude and disrespectful staff them employ to ask for the money back that they know they owe you!
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Joanne Brown
(@jobrown1812) reported
@Ofcom I am out of contract with @TalkTalk & I want to move to @NOW broadband cos TalkTalk are very expensive & their service is 💩 NOW are unable to port my number despite trying 3x, TalkTalk say Now have not tried once. I got very very stressed last weekend, so much so
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KW1212
(@Wtafitwct) reported
@TalkTalk urgent assistance from a useful member of your team required, as so far disgraceful service for my father’s broadband installation. How is a pensioner supposed to install his own broadband connection 😡
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Oliver Sterland
(@OliverSterland) reported
@talktalk Really? A call centre voicemail that says you're too busy and hangs up on the caller, saying try again in a couple of hours etc throughout the day? Good job too for you since the fibre optic upgrade to solve previous connection problems has actually made things worse
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EzG Dynamite
(@dynamitebtw) reported
@CrimsonDragon91 @TalkTalk Yeah I get what you mean man, if you haven’t already try and call up TalkTalk and maybe they can help you out.
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King Sloth
(@ItsKingSloth) reported
from
Lossiemouth, Scotland
@TalkTalk I'm not with @TalkTalk as you guys are **** and don't help customers. Sincerely from a previous customer.
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mike collins
(@longwire1000) reported
@TalkTalk What a spend hours talking to a airhead. The best solution is to prey because you won't help, you have failed miserably in the last few weeks.