TalkTalk outages and service status in Pontop, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Pontop, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontop, England
The most recent TalkTalk outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
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Internet | 12 days ago |
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Internet | 16 days ago |
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Internet | 18 days ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
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TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England.@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!
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Nadia Zemouri (@Nadia_Zem) reported from Longbenton, England@TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract
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Peter L (@PeterLe49422423) reported from Wideopen, England@TalkTalk Having problems with the wi fi keeps going off. Could not get through to you for an explanation.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk The BritBox one is sometimes so slow. It also crashes.
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Sarah Fallows (@SarahFallows82) reported from Ryton, EnglandAny ideas when the service will be back up and running in NE40 @TalkTalk #talktalk #talktalkdown #rubbishservice
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Adam Tones (@adamtones92) reported from Pelton, England@TalkTalk I’ve had no WiFi for the last 2 hours. Signal has been shocking for the last couple of weeks. Can someone help?
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Jon (@jonridley87) reported from Sunderland Bridge, England@faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I'm having an issue with my telephone line. After being on a call for 5 minutes, I then can't hear anyone. Tried plugging in direct to the wall socket and it's the same. I'm one of your vulnerable customers so I'd appreciate a quick response.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@TalkTalk I'm listed as one of your vulnerable customers. How long is this likely to be down for?
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CompareSoftware 🌱 (@CompareSoftware) reported from Newcastle upon Tyne, England@Andy_Kinnear I cant help feeling that Dido is a distraction, a professional fall guy, career scapegoat but then again that which the God's wish to destroy they first put Dido in charge, TalkTalk, Test & Trace, Cheltenham Festival super-spreader event.
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Bob Birch (@BobBirchRadio) reported from Houghton-Le-Spring, EnglandTalkTalk internet down Sunderland area..... Anyone else ?
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Deborah Connolly (@deb_connolly) reported from Consett, England@TalkTalk I’ve not been able to access my emails (in webmail or in iPhone app) since Monday, it says my password is incorrect. I’ve tried re-setting the password.....but it still says password is incorrect! Help please!
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Abbie✨ (@simplyajblog) reported from Dunston, England@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
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Lorraine Malyan (@herboriste) reported from Durham, EnglandCame home to the awful news about Mark Hollis. Can't believe he's gone, I hope he knew how much he and his music were loved. #MarkHollis #TalkTalk
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Jon (@jonridley87) reported from Hetton-Le-Hole, England@DampServices @TalkTalk Bad time to get cut off at the moment. Waited for 6 hours on hold the other week. Said it was sorted, Problem still not resolved
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Penny_Middleton (@penn_middleton) reported from Durham, England@TalkTalk renewed my contract on Friday 30th but for some reason my internet cut off. Your service team says it would be available today but still nothing. No idea why it was cancelled in first place. I've been a customer for over 10 years!
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Adam (@adambrx96) reported from Walker Gate, England@TalkTalk having a lot of difficulty trying to cancel a future fibre order placed last Thursday, ff team saying they see no trace of my account (I hadn’t received any emails yet to be fair), but I can see a hard search on my credit report? Seem to be going round in circles
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Jose.Munoz (@JoseMun16791496) reported from Gateshead, England@TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢 (@RobKirtleyActor) reported from Wallsend, England@TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Agent PBA (@butchermatt) reported@TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!
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FabFlamingoTuitionCo (@fab_flamingoo) reportedSpent 3 hrs 20 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Absolute Joke. @TalkTalk
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Catherine Arthur (@CatArthurian) reportedUpdate... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?
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Sue White (@SueWhite2014) reportedThank you to Sibonelo, the TalkTalk representative who finally resolved my issue after more fruitless phone calls. He was more than helpful and efficient. Thank you.
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Steven A. McKay (@SA_McKay) reported@Hayz35Hw @TalkTalk I'm on live chat with them now, apparently there's some fault between them and my house so I need to do some tests. Which probably doesn't help you but suggests it's a fault at my end, so yours may resolve itself on its own soon
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Agent PBA (@butchermatt) reported@TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.
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Kris Cooper (@KJCoop77) reported@TalkTalk I’ll DM but doubt it’ll make a difference you’v ignored every letter, phone call & email, I’ve cancelled the acc many times by every method, for some reason, unknown to us, you just won’t cancel it. You continue to steal money from our bank acc. It’s been 16 months & you know it
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FabFlamingoTuitionCo (@fab_flamingoo) reportedSpent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk
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Fazillionaire (@FAZILLION) reported@TalkTalk Siyanda, can you confirm that the cancellation fee will be waived on the basis of the nature of my case, then we can talk via DM's. If youc an't help me, I have to take my campaign to Linkedin and get some of your chief executives involved.
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MR COOL (@Lifeline04India) reported@TalkTalk U have all details. since more than 2 month no solution. Why u r charging bills?