TalkTalk Outage Report in Pontop, County Durham, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontop, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Pontop, County Durham, England
The most recent TalkTalk outage reports came from the following cities: Wallsend, Jarrow, Gateshead, Newcastle upon Tyne and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Jarrow |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Hebburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontop, England
Latest outage, problems and issue reports in Pontop and nearby locations:
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Peter L
(@PeterLe49422423) reported
from
Wideopen, England
Talktalk wifi keeps going off. Any problems
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James Mullins
(@JamesNLMullins) reported
from
Corbridge, England
@TalkTalk Internet currently down, supposed to be working from home but cannot do so. Also your customer service line keep hanging up on me whilst on a call!
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk have the issues with the BT fire now been fully resolved? If they have, can you please take my landline off redirect to my mobile?
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Jose.Munoz
(@JoseMun16791496) reported
from
Gateshead, England
@TalkTalk Hi @TalkTalk , I am in NE83EB and internet is down as well for more than hour. I can’t work without that
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk It's already set to that. I keep disconnecting and then I have to sign in again. Why?
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
.@TalkTalk you have the absolute worst customer service I know.. I don't understand how you are still operating, but another extremely dissatisfied 'customer' here.. soon to be ex customer #YoureShit !!
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Jon
(@jonridley87) reported
from
Houghton-Le-Spring, England
@TalkTalk I have numerous times and you don’t reply. Terrible company with useless staff
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
I’m sure everyone will be pleased to know I am no longer a @TalkTalk customer. Never felt better
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
@TalkTalk just the name of a better service provider will do thanks. Can you assist?
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Bob Birch
(@BobBirchRadio) reported
from
Houghton-Le-Spring, England
TalkTalk internet down Sunderland area..... Anyone else ?
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incel elgort 🏳️🌈
(@dumbmongreldog) reported
from
Gateshead, England
tbh I've been using #virginbroadband for 7 years and I've barely had any major issues in that time. not to white knight a ******* Branson company but just keeping perspective because holy shit i remember using BT, talktalk, sky etc and they are far worse
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Robby #StayAlert #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk why do I keep having to sign in to my home WiFi?
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Toonster1977
(@toonster1977) reported
from
Walker Gate, England
@TalkTalk can someone please answer my query as to why my broadband has gone up customer service is non existent
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Jon
(@jonridley87) reported
from
Sunderland Bridge, England
@TalkTalk Hi ‘Fernan’, as much I’d like to get the very best service, I’m afraid you fall very very far short of providing that
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Jon
(@jonridley87) reported
from
Sunderland Bridge, England
@Ray_Delauney @TalkTalk I wouldn’t bother. They are horrific. Been having issues with them since the lockdown started and still no further forward. They are now threatening to affect my credit rating even though I have made payment on my account
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𝚁𝚘𝚋 𝙺𝚒𝚛𝚝𝚕𝚎𝚢
(@RobKirtleyActor) reported
from
Wallsend, England
@TalkTalk assistance with what? I've spent 90 mins from a mobile talking to a 'customer service advisor' in the Philippines sorting out a fault (your fault) on a landline.. it eventually got booked.. what do you want to assist me with?
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Nadia Zemouri
(@Nadia_Zem) reported
from
Longbenton, England
@TalkTalk you’s disappear off to enjoy your weekend, meanwhile everyone at home can’t enjoy theirs- looks like I’m not working from home then. Grrrrr, talk about useless #breachofcontract
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JMW
(@jordmw97) reported
from
Ouston, England
Course BT & TalkTalk’s WiFi is down today
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Jon
(@jonridley87) reported
from
Sunderland Bridge, England
@faulknerdrew @TalkTalk @TalkTalkGroup I’ve been having similar issues. Their staff haven’t got slightest idea! Rang and cancelled today and switched to Sky. Was still in contract but they said they’ve waived it. We’ll see what happens when I get my final bill, not holding my breath
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Louise #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@TalkTalk Thanks. Was wondering why I couldn't connect to anything although strangely enough the computer on the VPN had no such issues.......
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Eirini Christodoulou
(@Eirini_Chr) reported
@TalkTalk we have been having issues in Welling and I can see that the recommendation is to DM you to help us fix the issue. No one is replying though, can we AT LEAST know if you are working on the issue?
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robert dixon
(@robbtigger80) reported
@TalkTalk your advisor has lied to me promising a manager callback 26 hours later still no manager. Retention team called me put me through to CST they had to record of my complaint. Now on the phone on hold again for 36 mins appalling
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Kevin Nealings
(@S3KLN) reported
@TalkTalk do not join this company for your broadband. nightmare customer service. nothing logged and expect random bills
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Carol Alevroyianni
(@calevroyianni) reported
@TalkTalk is there an issue in Whitley Bay ? Not been able to access web sites or send emails since yesterday stopped trying to work but can’t watch TV either .. relying on my 3 mobile phone. Your chat is off line for repairs. What’s going on. Seems new fibre service is rubbish
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Wesley Searle
(@Smoke_FX_44) reported
@TalkTalk yet again showing you're customer's thee worst interent provider in history. You're good for like 3 months then 3 months ridiculous inconsistency. Not providing the performance promised and dropping out constantly. Compensation for customer's is needed.
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Álvaro
(@orta_rock) reported
@TalkTalk I've been without internet for 24 hours in the Newcastle area. My wife has to work from home and I've taken the day off tomorrow to do an online exam that I won't be able to do because I have no internet! And your customer service is not helpful AT ALL!!
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Brett Banks
(@bgb62) reported
@TalkTalkGroup @TalkTalk You’ve had enough changes to correct the problems you have caused. Which you haven’t. Please advise the pac. No. relating to my landline, so that I can transfer it to another provider. I will also arrange another provider for my broadband, as such I’ve cancelled my direct debit.
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Salina Thind
(@salinathind) reported
It's interesting that your tweet stating loss of service in Bexleyheath has been deleted yet your timeline is full of people in Bexleyheath and Welling talking about a loss of service @TalkTalk.
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Mohammed Saeed
(@mohammed_s_121) reported
@TalkTalk I called as I had a very old router, they send me a new one but without my approval they renew my contract for 18 months, I had some issues with my Internet, I raised two complaints, no one got back to me, now I request a cancellation, they asked for 117 £, don't trust @TalkTalk
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Jabroni Macaroni
(@lea_hector) reported
@TalkTalk Hello, I had the CityFibre installed earlier today and the router is blinking orange and white with no internet connection. I really need this fixed tonight. How do I get internet back? PLEASE HELP!!!