TalkTalk Outage in Ormesby, Redcar and Cleveland, England

Is Talktalk down AGAIN ?

I think @TalkTalk might have the worst customer service in the UK. Every interaction with them has been inexcusably unpleasant and unhelpful

@MosaicCharlotte Magic ✨💻 mine has not... come on @TalkTalk please sort the stability issues 🤞🏼

Not goof track record. She worked at TalkTalk when 2015 it suffered massive data breach from Wikipedia - ‘ ...noting that early on when asked if the affected customer data was encrypted or not, she replied: "The awful truth is that I don’t know"Also @ defunct Woolworths Thomas C

@TalkTalk me and a few friends in Redcar have got no Internet has the network gone down and if it has when will it be back up and running thank you

@TalkTalk @SarahOMahoney7 I bet they don’t do anything........ I mean @VirginMediaCorp are awful but these a guys are seriously talking the biscuit #SeeWhatIDidThere

@danbarker They @TalkTalk still owe me hundreds of pounds from a bodged transfer. They are a disgrace of an organisation with rude staff. I suggest avoiding them

@TalkTalk Problem in Middlesbrough can’t get WiFi on TV fine on phones and iPad sport starts in 1 hour

@TalkTalk absolute joke your service.been waiting for your operator to reply for about 15 minutes

@TalkTalk I ran the service checker test and it seems to have fixed the connection for me, but thanks for your reply though 🤠

@TalkTalk what’s the problem TS95LS

@TalkTalk 39p for a 6 SECOND phone call! It's bad enough my Internet service is so bad my mobile has used all my data up + for the past months, because my Internet never works costing me £216 to O2!!! Now I get charge for connecting a 6 SECOND phone call to my mums landline😠

@TalkTalk Hi trying to chat with your technical support about our rubbish connection but keeps freezing. Did status check which said to contact you

@TalkTalk My speed had gone right down but think I have sorted it now as I'm back up to 36mb 😁

If you are currently with TalkTalk and are considering upgrading or thinking of moving to TalkTalk my experience would say don't do it. Their products are good, Their prices are excellent, Their customer service is appalling, lots of nice soothing frilly words but do sod all

Today I chatted with @TalkTalk and got lots of apologies and cheerful noises and then told I would have to wait another 5-10 days for someone to look into this, no mention of a fix timeframe.

@TeaToastParis @TalkTalk I have been with Bt for years and to be honest the broadband itself is very good with good customer service if you are fluent in Scottish.

@TalkTalk **** ***** ...

@TalliBlake @TalkTalk They have a habit of doing that, would never use or recommend them

I Demand the service industry creates JOBS for my neighbours. I don't want a computer. I DON'T want a message. If my broadband is down, online chat and websites are fkn USELESS to me. I want a human to talk to. @TalkTalk

@mattvanh @virginmedia Fr? That's strange! It's always been top tier for me with Sky and TalkTalk being the absolute worst in my experiences. Something to do with location and/or signal reception perhaps? Are you in a built up area where fiber isn't generically offered? Or using an old/outdated router?

@TalkTalk looks like your website is broken I was looking at TalkTalk TV to add on but when I click ADD it goes to the store and signs me out as if I'm not a customer.... Login on the store and all it shows me is Netflix add-on which I don't need 😤

@Declan94 @TalkTalk You never have any luck with WiFi. I had to upgrade my sky broadband when my playstation arrived and reminded me of your fued with them

@TalkTalk What's happening in S35 area. Had a sudden disconnection last night lasting ages. Back up and running at less than 1.0mbps down from 46mbps. Turned router off for 45 minutes and no improvement