TalkTalk outages and service status in Newcastle under Lyme, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Newcastle under Lyme come from postal codes ST5 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, and Crewe.
| City | Problem Type | Report Time |
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Internet | 13 days ago |
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Internet | 24 days ago |
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Internet | 24 days ago |
Community Discussion
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TalkTalk Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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sean lockett (@seanlockett) reported from Forsbrook, England@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Chaz Draycott Media (@chazdraycott) reported from Crewe, EnglandI'm so bored of having internet problems now. It's been over a month, many hours lost repeating myself on live chat, three Openreach Engineer visits, one TalkTalk Engineer visit today - all of which telling me there's no fault on the line and no fault in my home. ******** THEN?!
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Julian Hirst (@Julestair) reported from Biddulph Moor, EnglandIt’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Liam Coxon (@LIAMCOXON1) reported from Stoke-on-Trent, England@Sickpillow @TalkTalk No it’s just shit internet 😉
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Karen Line (@SWChesterton) reported from Newcastle-under-Lyme District, England@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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Wayne Alex Steiner (@wasteiner) reported from Congleton, England@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Helen #TacticalVoter #GTTO🌻🇺🇦🕊🙏 (@brightsider123) reported from Nantwich, England.@TalkTalk 2nd no show of an engineer to fix my broken internet connection
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Helen #TacticalVoter #GTTO🌻🇺🇦🕊🙏 (@brightsider123) reported from Nantwich, England.@TalkTalk rubbish customer service. Can someone contact me please. Fed up of wasting my time. Please escalate my complaint.
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Julian Hirst (@Julestair) reported from Biddulph Moor, England@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England@TalkTalk Customer service has been awful. We are very disappointed
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Robin McDowell (@Robin_the_Red) reported from Market Drayton, England@TalkTalk can you help my parents WiFi isn’t working in the market Drayton Ahropshire area is this due to their hub or is there an issue in the area?
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Christopher Jones (@Jonesey4492) reported from Stoke-on-Trent, England@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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George Moore (@OfficialGMoore) reported from Eccleshall, EnglandHad some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Kirst (@Mama_Kirst) reported from Stoke-on-Trent, England@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Marley (@John_the_hawk) reported@TalkTalk That wasn't the point. Obviously at the point of sending that post I HAD regained access to the internet. The issue is when the internet is not available, sending a SMS link to report a fault to a website is of no use when a customer cannot access the internet! Do better!
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gethin williams (@QueenTrixabelle) reported@TalkTalk Great you don't open untill 9am and live chat is not working
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😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported@status_is_down My BB is working but my Landline is down, I have no tone and when i call my landline from my mobile it now says Invalid number, In live chat with talktalk had no replies, no help!
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SoUnserious (@stinkfishy) reported@Katw7016 @TalkTalk Nationwide outage
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Mad_hatter (@Madhatt41585343) reported@TalkTalk I had problems, they got sorted about 8.30am...its now 8.30pm and MORE problems. Resetting the router has not helped
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Daisy cliff 🐄 (@cowfaceDaisy) reportedBest customer service Iv ever come across is talktalk @talktalk
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Phil (@mummbler67) reported@TalkTalk Your customer service is appalling. My elderly step mother has had no landline/broadband for several days now. You send texts and never call back. TALKING IS NOT WHAT YOU DO.
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Woodman (@Woodlifer) reported@status_is_down Talktalk down, Castleford, West Yorkshire.
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Phill Hartley (@pesphill) reported@TalkTalk All is fine now. It was a DNS issue but fixed by around 8:30
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😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported@MarkFitDT @TalkTalk Same for me, I called my landline from my mobile and says my number is invalid i am glad i have seen others having the issues so i know its not just me. Hopefully @TalkTalk sort it. They have not replied to my live help.