TalkTalk Outage in Newcastle under Lyme, Staffordshire, England

@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.

@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.

@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!

@TalkTalk can you help my parents WiFi isn’t working in the market Drayton Ahropshire area is this due to their hub or is there an issue in the area?

@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.

@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days

@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂

@Sickpillow @TalkTalk No it’s just shit internet 😉

@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!

@TalkTalk Customer service has been awful. We are very disappointed

@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!

@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.

@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼

WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒

Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.

Can’t believe the disgusting service from #talktalk after house destroyed in flood

@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.

@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please

@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!

@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice

Comedy continues, phone call the call centre said they would make did not come, I got this instead. Terrible time wasted 3 days running after this. Have I no rights? @TalkTalk @BBCWatchdog

I’ve never dealt with a more difficult company than @TalkTalk

@Gregghartley_ @TalkTalk Cancel, get your money back and move to BT. TalkTalk are frauds.

@TalkTalk just to let you know I received my new tv box just set it up and so far so good.... just a point of reference the new box didn’t come with a remote control so I’m using the old one I will be returning the old box on Monday 8th of March 2021 Thank you for your help

@TalkTalk should be compensating me for the 2 missed engineer appointments ? And for the days I was without service? #ofcom

@TalkTalk What a shock no Internet yet again. You still won't replace my faulty router, yet the fact I keep recieveing marketing emails to tempt into signing a new contract is a joke. Why would I want to be tied to a company that has the worst service I've ever received? #useless

@TalkTalk Please can you provide a phone number for your support team? Your website only directs me to a chat bot, and I want to talk to your support team about a scheduled engineer visit

@TalkTalk Please can you explain why the only method of contact, online chat, has been unavailable for 3 days when have been waiting for your customer service for over a month?

@unemployedclown Thank you. We are aware that some customers are having trouble accessing the app while using the TalkTalk broadband. If you contact them directly they can get this sorted for you. Thanks, Megan

@TalkTalk internet is not working at the Plymouth uk area it says dns server cannot be found I am waiting for reply and there’s no reply what’s going on? Please have this fixed ASAP as I need the internet for my studies for uni