TalkTalk Outage in Mattishall, Norfolk, England

@TalkTalk hello - broadband is v poor in Norwich today. I’ve done line tests etc as seems to be ongoing problem. Please can you DM me?

@TalkTalk The problem is still ongoing. No communication back 2 us telling us what is going on. It’s a week now of ringing every day. Every time we r told problem is something different. Engineer booked 4 yesterday pm as they wanted 2 check in house, he didn’t turn up, + nobody knows why.

@SeagrimCorey @TalkTalk Howar @TalkTalk help @SeagrimCorey out please!!! 🤞🏼

@TalkTalk @SteveP1986 This is like your hair line messaging 3 years after you said **** it and went for a zero all over.

@TalkTalk This is now 5 days no emails, on the vulnerable list , had contact via chat Friday, couldn't fix, contact Saturday another 72hours wait for call back, had food order cancelled as no email verification

@TalkTalk Please Respond! We were promised a call over 3 weeks ago for my 82yo Nan’s faulty phone line, since then we cannot get through. I hate to moan and I know times are tough. But she is self isolating, all alone, elderly and hasn’t been able to contact anyone for 3wks. Help

@TalkTalk Please respond.Promised a call back after reporting my 82yo Nan’s phoneline was down nearly 3 weeks ago, since we have tried calling and can’t get through.We know times are hard and hate to moan but she lives on her own, is self isolating and has no communication. Help!

@Louise_Lamb @TalkTalk Had this same issue with them. 3 months of paying for basically no internet, I had to use my phone data when I had to work from home. Absolute dog shit.Quick tip tho, they have a policy that after 28 days of reporting a problem and it not being solved, you can leave without gees.

@TalkTalk Yes, go read the online reviews left for your company by your other pissed customers who like myself are suffering from TalkTalk’s bad service and deceptive ways.

@kirsty_neilan @TalkTalk Did you get a reply? Seems lying is standard for talk talk. Offered my bereaved mum £20 goodwill, she accepted but as she still will wanted explanation for lies told it has been retracted and said won’t speak to her about it further. Sick awful people.

@Kaz9919 @TalkTalk They retracted a goodwill offer of £20 to my bereaved mother because she accepted it but still wanted an explanation for awful service. Turns out it was take the cash and shut up or we retract the offer but they are trying to claim she refused it.

@TalkTalk I was, I was enjoying a film, but then my broadband went completely down 🤬

Anyone else’s #talktalk internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

Anyone else #talktalk Internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

@TalkTalk Live in Scunthorpe area and constant drop outs! This is a regular occurrence for me to be honest. I'm really sick of paying for a service I'm not receiving. Looking for an alternative provider as we speak.....

@TalkTalk no WiFi and talktalk said they ran a test and found no problems so it's a home set up fault. However, it was set up fine and suddenly went so not a problem from our end. Help please. Meant to be teaching online tomorrow

@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed

Can’t get any signal/ tv . This is the reason we are leaving @TalkTalk