TalkTalk Outage in Hurstpierpoint, West Sussex, England

@TalkTalk it says on the internet that your customer services is open 365 days a year. Having called today I’m told that you are closed today?? I’d like to talk to a human being to sort out my mums account. How and when can I do that?

They are all the same. ‘Sign up online, we can go live remotely on XX date with no engineer needed.’ XX date comes. Surprise, surprise. There’s an issue and an engineer needs to come. STOP LYING TO US. @TalkTalk

Why is every broadband service provider in the UK impossible to have a straightforward onboarding process? I have used BT & Sky on several occasions, now I’ve chosen @TalkTalk and I’m getting absolutely nowhere. Livid.

@TalkTalk getting frequent loss of service tonight in Lewes, is this part of planned maintenance?

I’m a new customer and i get the feeling I might regret this. I have been trying to contact customer support for 3 days with no success , chat function never available. How do I TALK to TALKTALK?? #customer service

@TalkTalk Over a week without a landline/broadband connection now. You sent a second engineer today and it's STILL not working

@TalkTalk No one has been of any help in my last 15 calls with you in the past 4 weeks

Please retweet if you agree 100% the @TalkTalk are the worse company in the world for internet and customer services !!!

@TalkTalk @TalkTalk Yes it is a constant issue, the issue is the same problem it has been every time I call but no-one does anything about it

@TalkTalk Internet hasn’t been working for 2 days now? Been down for ages!!! What is happening?!?

@DeeBeeFree @TalkTalk It’s an area fraught with problems. Any recommendation for someone else can be countered with horror stories about same provider My experience has been EE. been with them thru at least 3 mergers over 15+ years. Have had several hissy fits However

@TalkTalk we're having issues in Brighton currently, no internet connection at all. Had issues in the last couple of days that a restart was enough to solve, but no luck today. Are you aware of the issue, and are you trying to fix it? This is severely disrupting our work

@TalkTalk heya! Waiting since beginning of the week to hear back from email support, not sure the person on the hotline gave me the correct email adress. Please help, need to cancel my contract by the end of the month!

I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.

@TalkTalk are you going to bother dealing with my complaint that’s been open for 2 weeks, a response to my email last week would have been nice.

@peterwalker99 Problem is, many companies’ service is so bad (BT, @phonecoop, @TalkTalk etc) that “free broadband” is likely to be as bad as, if not worse than dialup. Bring on the smoke signals…

Well thanks @TalkTalk no Internet and no support advisors available. Thank goodness I'm out of my contract tie in period. #timetochange

@TalkTalk I have no idea how to check as a complete technophobe but it is always freezing I turn wifi off on my phone and use 4g most of the time. Also staff are useless whenever I have an issue. Moving soon will not be taking your services with me !!

@TalkTalk Your pinned Tweet says your down from 11pm tonight. But I called yesterday & today & each time was told the system was down & call again in two hours; which I've done. It doesn't help that quality of the line has been poor & your operators ring off when transfered.

Laughing so hard seeing@@TalkTalk ‘s new advert talking about how they don’t increase prices mid-contract. SURE YOU DON’T. You also don’t try to charge someone for 6 months after they leave your supply and their contract had finished #awful #BadCompany #talktalk #neveruse

@TalkTalk hopeless home move service. Appears that you have switched it back to old address despite it working at new address for the last 10 days! Advertised 24/7 chat support not available.

@amycerys @Philippah05 @TalkTalk Same happened to me, they said it was an exceptional case, said small print says they won't reimburse loss of earnings. I was without internet for 11 days. 7 hours wasted trying to get hold of someone to complain properly. Only offered £60 for my troubles. Terrible company

@TalkTalk Hi Jona - the internet went off Saturday and Sunday. There is an engineer coming today - Tuesday. I was on the phone with customer services for over an hour on Friday - so distressing! You have no idea how upsetting the whole business is!

@Philippah05 @TalkTalk I did home move yesterday lunch time. Used talk talk for couple of years now no problem and I’m still not connected. I work from home and have 3 homeschooling children at the moment, considering leaving as it’s ridiculous other networks would of connected us by now 🤬

@TalkTalk Need a new Internet provider as no Internet again from you two days after you said it was fixed and this is now a monthly problem worst service and now your stealing my money as I'm not getting the service I'm paying for

talktalk down for anyone else?

@TalkTalk I called customer services but not sure if it got resolved as the problem was and is with the fibre tp link modem given by open reach..the power adapters failed. Lucky I had a similar output adapter which belongs to my soundboard so I've resolv the issue but need a new modem

Come on @TalkTalk , the engineer did his business hours ago. It’s now the next day. Don’t let me down.

@TalkTalk Still haven't been able to get hold of anyone to sort out my Internet!! The link sent doesn't work. How do I make a complaint& discuss the option of ending my contract due to this consistent failure to provide a good enough service? It's impossible to actually speak to someone 😡

@TalkTalk please fix your wifi i'm just trying to watch a stream an my ******* talktalk wifi keeps cutting out thanks luv xx 🥺🙏