TalkTalk Outage Report in Guildford, Surrey, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Lightwater, Woking, Thames Ditton and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
@TalkTalk I'm not sure on that one as was with AOL and then you bought them out so never really got welcome pack from TalkTalk.
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IRSH
(@IRSH49267138) reported
from
Guildford, England
@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help
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Luke Newton
(@LukeNewtonUK) reported
from
West Molesey, England
@TalkTalk I need some help 🤪
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Lauren
(@Lauren_gilf) reported
from
Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
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Sophie
(@ColeyBird) reported
from
Guildford, England
@TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@TalkTalk called up to inform you of my brothers recent sudden death...really didn’t appreciate the lack of support nor the “are you sure you want to close the account?” and “have a lovely day” Bring back the humanity please!!!!
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Mrs K
(@spiritedsummer) reported
from
Camberley, England
@TalkTalk yet again I cannot access my work computer remotely! All my home safe settings are off and customer service are reading off a script. Useless!! #fedup #cancellingsoon
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Mrs K
(@spiritedsummer) reported
from
Camberley, England
Blooming @TalkTalk is driving me mad. For over an hour I’ve been trying to switch off scam protection as it is blocking my work website and it keeps telling me to phone up. I’ve followed all the steps that they persist in telling me is the only way to fix it 1/2
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Peter
(@peteclifford789) reported
from
Sandhurst, England
Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.
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IRSH
(@IRSH49267138) reported
from
Guildford, England
Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?
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John Gogarty
(@gr8sc0tt) reported
from
Esher, England
@TalkTalk Also, can’t get through to customer service, keep getting hung up on
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Dominik Lipnicki
(@dominikymd) reported
from
Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Caroline James
(@carolinehjames) reported
from
Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
What is it with internet companies these days...expect you to do this do that all because they don't want to pay out for a rubbish service i've received in the evenings!!! #TalkTalk
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PrestigeWeddingFairs
(@PrestigeFairs) reported
from
Bagshot, England
@TalkTalk No phone, no internet, looking at your outage map I think you've got a problem
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.
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Chris Young
(@chrisyoung78) reported
from
Camberley, England
@TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Reid
(@JVRLondon) reported
@TalkTalk my internet hasn’t worked for over an hour now - I’ve tried resetting it twice - please help!
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Leroy Osborne
(@LeroyOsborne2) reported
@TalkTalk Why is it that you are never honest with customers when there is a fault? You advice members to check connections router box etc IPC6011 appears on the screen yet you know the problem is not within the home.
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Maz Hayes
(@MazHayes) reported
@TalkTalk this Wi-Fi is really poor. Monday morning and it's dropped out twice in half an hour.
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g-logical
(@glogical) reported
@TalkTalk this link hasn't helped at all as I can't even get logged into my account, Terrible customer service. I found out yesterday there was a problem in my area but wanted to speak to someone today and not just be given a link. was told yesterday its going to take an engineer 2 3 days
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Stephanie Goodman
(@mitziepicken) reported
@TalkTalk customer services are shambolic who is running the show?
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Stephanie Goodman
(@mitziepicken) reported
Don’t sign up with TalkTalk customer services are a nightmare no one knows what they are doing !
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Benjamin Green
(@greenbenjamin) reported
@TalkTalk Hi – how can I chat/speak with someone to find out when I can cancel my contract please? TV box gone wrong again (fifth or sixth one now) and I've had enough now. I'm not paying nearly £50 a month for intermittent internet and TV box which often freezes...
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James
(@jamesM_96) reported
@TalkTalk are one to avoid unless you like slow Internet terrible customer service and making it as difficult as possible to leave! Joke
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Lee James
(@LeeJame71556679) reported
@TalkTalk Love how you are still billing my mum despite her account being cancelled over a month ago. Disgusting company, you truly are THE worst telecom provider in the UK
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Neil MacKrell
(@mackrell17) reported
C’mon @talktalk nearly 5 hours and no response to multiple tweets or DM. Broadband Faster Fibre delivering 1.3mbps for months and charging a 75year old lady £50+ per month this lack of service. Disgraceful, and you should be embarrassed,