TalkTalk

TalkTalk Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Guildford, Surrey, England 09/17/2025 15:25

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • peteclifford789 Peter (@peteclifford789) reported from Sandhurst, England

    Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice

  • IRSH49267138 IRSH (@IRSH49267138) reported from Guildford, England

    @TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help

  • lisa01403 Lisa Bailey (@lisa01403) reported from Horsham, England

    @TalkTalk Just doesn't provide a decent service after 6pm...it's as though you guys switch off my internet and turn it back on 6am. I'm having to use my 4G data which i shouldn't have to.

  • saurabhkhandel Saurabh Khandelwal (@saurabhkhandel) reported from Farnborough, England

    @TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • ColeyBird Sophie (@ColeyBird) reported from Guildford, England

    @TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.

  • lisa01403 Lisa Bailey (@lisa01403) reported from Horsham, England

    @TalkTalk Had enough now! £27 is far too much for "Broadband only" especially when you get a rubbish service! Just cannot afford getting a crap service anymore. Just because it's broadband only does not mean i'm not entitled to a decent service! I had to buy extra 4G data last

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.

  • saurabhkhandel Saurabh Khandelwal (@saurabhkhandel) reported from Farnborough, England

    @TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.

  • spiritedsummer Mrs K (@spiritedsummer) reported from Camberley, England

    Blooming @TalkTalk is driving me mad. For over an hour I’ve been trying to switch off scam protection as it is blocking my work website and it keeps telling me to phone up. I’ve followed all the steps that they persist in telling me is the only way to fix it 1/2

  • chrisyoung78 Chris Young (@chrisyoung78) reported from Camberley, England

    @TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?

  • dominikymd Dominik Lipnicki (@dominikymd) reported from Send, England

    @Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything

  • spiritedsummer Mrs K (@spiritedsummer) reported from Camberley, England

    @TalkTalk yet again I cannot access my work computer remotely! All my home safe settings are off and customer service are reading off a script. Useless!! #fedup #cancellingsoon

  • IRSH49267138 IRSH (@IRSH49267138) reported from Guildford, England

    Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?

  • lisa01403 Lisa Bailey (@lisa01403) reported from Horsham, England

    @TalkTalk I'm not sure on that one as was with AOL and then you bought them out so never really got welcome pack from TalkTalk.

  • PrestigeFairs PrestigeWeddingFairs (@PrestigeFairs) reported from Bagshot, England

    @TalkTalk No phone, no internet, looking at your outage map I think you've got a problem

  • carolinehjames Caroline James (@carolinehjames) reported from Esher, England

    The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk

  • gr8sc0tt John Gogarty (@gr8sc0tt) reported from Esher, England

    @TalkTalk Also, can’t get through to customer service, keep getting hung up on

  • Lauren_gilf Lauren (@Lauren_gilf) reported from Esher, England

    @TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information

  • lisa01403 Lisa Bailey (@lisa01403) reported from Horsham, England

    What is it with internet companies these days...expect you to do this do that all because they don't want to pay out for a rubbish service i've received in the evenings!!! #TalkTalk

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • lisaeveleigh lisaeveleigh (@lisaeveleigh) reported

    @TalkTalk @Vanessa65420282 Not working for me in Bolton either hope it gets fixed soon I work from home

  • thedanjames91 Daniel (@thedanjames91) reported

    @TalkTalk why are your agents lying on the phone? Talking down to customers? And trying to sneak TV in to a contract and calling me an idiot for reading it off the contract sent by you?

  • Sproutlaaar Alice Prout (@Sproutlaaar) reported

    @TalkTalk your customer service is absolutely shocking. Been changed way more than I should’ve been transitioning from a fixed deal to the standard Fibre 65 and the member of your team I spoke to just said it’s my own fault!

  • nickprice153 Pricey ❁ (@nickprice153) reported from Colchester, England

    @TalkTalk are you having issues with log ins? I was logged into my business account yesterday & now its not recognising thr details...re set password & no link for over an hour

  • vinnysheridan04 Vinny Sheridan💙 (@vinnysheridan04) reported

    @TalkTalk My Internet went down just before 10.00am. It has come back on now, I live in North Manchester. I hope it is the same for everyone else.

  • wearliegig Wendy Earle (@wearliegig) reported

    @TalkTalk What’s the point? We have complained to no avail. It hasn’t speeded the repair. I’m so disgusted with the company we will cancel the contract as soon as we can.

  • wearliegig Wendy Earle (@wearliegig) reported

    TalkTalk’s service is so archaic that they have left us without Wi-Fi for nearly two weeks. We have complained but the paltry compensation they offer doesn’t begin to address the level of inconvenience! Will escape the contract with them ASAP!

  • craftylilwitch Emma Frawley (@craftylilwitch) reported

    @TalkTalk are genuinely the worst broadband ever, if you're thinking of switching to them - DON'T

  • Jump_And_Shout JumpAndShout (@Jump_And_Shout) reported

    @TalkTalk Been a customer since 2016 without a hitch. You tried to charge me £50 for not returning my own router that I paid for and have cut me off because of it. Where is the sense in that. I've tried to sort it out over chat but there are never any agents available. #TalkTalk

  • wearliegig Wendy Earle (@wearliegig) reported

    @TalkTalk’s service is so archaic that they have left us without Wi-Fi for nearly two weeks. We have complained but the paltry compensation they offer doesn’t begin to address the level of inconvenience! Will escape the contract with them ASAP!