TalkTalk Outage Report in Guildford, Surrey, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Godalming and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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TalkTalk Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Tracy Morrison
(@tjmorrison121) reported
from
Horsham, England
Appalling customer service @TalkTalk cancelled an account due to bereavement got sent another bill and when we queried offered a Black Friday deal. Life’s been dark enough recently thanks
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Caroline James
(@carolinehjames) reported
from
Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
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Lauren
(@Lauren_gilf) reported
from
Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@TalkTalk called up to inform you of my brothers recent sudden death...really didn’t appreciate the lack of support nor the “are you sure you want to close the account?” and “have a lovely day” Bring back the humanity please!!!!
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Sophie
(@ColeyBird) reported
from
Guildford, England
@TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
What is it with internet companies these days...expect you to do this do that all because they don't want to pay out for a rubbish service i've received in the evenings!!! #TalkTalk
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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IRSH
(@IRSH49267138) reported
from
Guildford, England
Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?
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Mrs K
(@spiritedsummer) reported
from
Camberley, England
@TalkTalk yet again I cannot access my work computer remotely! All my home safe settings are off and customer service are reading off a script. Useless!! #fedup #cancellingsoon
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John Gogarty
(@gr8sc0tt) reported
from
Esher, England
@TalkTalk Also, can’t get through to customer service, keep getting hung up on
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Luke Newton
(@LukeNewtonUK) reported
from
West Molesey, England
@TalkTalk I need some help 🤪
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PrestigeWeddingFairs
(@PrestigeFairs) reported
from
Bagshot, England
@TalkTalk No phone, no internet, looking at your outage map I think you've got a problem
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.
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Peter
(@peteclifford789) reported
from
Sandhurst, England
Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.
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Dominik Lipnicki
(@dominikymd) reported
from
Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.
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Mrs K
(@spiritedsummer) reported
from
Camberley, England
Blooming @TalkTalk is driving me mad. For over an hour I’ve been trying to switch off scam protection as it is blocking my work website and it keeps telling me to phone up. I’ve followed all the steps that they persist in telling me is the only way to fix it 1/2
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Chris Young
(@chrisyoung78) reported
from
Camberley, England
@TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?
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IRSH
(@IRSH49267138) reported
from
Guildford, England
@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Edwards
(@MarkEdwards_1) reported
@TalkTalk Hello. There is a problem sending emails from older android devices. Has TalkTalk recently withdrawn support for older versions of android from the mail server? I am awaiting replys to my DM's sent Tuesday and Wednesday.
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Omar Farooq
(@omar192122) reported
So have had no Internet since December, and @TalkTalk @TalkTalkGroup refusing to help. Been speaking to them every day since, spend 4-5 hours on the phone but no one helps, made numerous complaints and no one gets back to me
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Josef Mouris
(@jjmouris) reported
@TalkTalk your internet sucks. Service engineer twice and still intermittently offline.
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Scott Fotheringham
(@twistedpixel8) reported
@TalkTalk hey I tried to call your Sales line to see about upgrading but they said something about an outage and they couldn't help for a few hours. Just so I'm not wasting my time, do you know if that's applicable to the web chat people as well? Thanks!
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Lord John Woodwind
(@thebobbin11) reported
@TalkTalk THREE DAYS !!!!!!! WHERE ******** IS MY INTERNET??!!!!! I’m paying for this !!! **** service, even shitter customer service !!!! What ******** !!!!!!!
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Kareem Nasif
(@kareem_nasif) reported
@TalkTalk Why do I need to give 30 days notice to cancel my contract. It’s not as if you need to allocate this to someone else, and find another user. You charge from the day of usage. Surely you should stop charging when I stop using??
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Kareem Nasif
(@kareem_nasif) reported
@TalkTalk Is there a way to cancel your contract online. Taking ages to eat through. When your agent called back, it dropped and he didn’t call again. #customerexperience Sign up in minutes. Cancellation takes hours.
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Yassmin Abdel-Magied | ياسمين عبد المجيد
(@yassmin_a) reported
I’ve been trying to cancel my @TalkTalk subscription / internet service for WEEKS but can’t seem to get through to anyone, not even a helpful bot. Twitter shaming is my last resort. Does any human being actually work for this ISP and how do I get you to stop charging me?!
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savvytraveller #FBPE #ProgressiveAlliance
(@wineexpert1968) reported
After years as a customer of @TalkTalk, have just decided to end my custom and cancel my account due to the most appalling customer service. Email sent to their CEO #TristiaHarrison to let her know why but sometimes you wonder if these companies ever learn. Dreadful.
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Amanda Bevan
(@pixie660) reported
@TalkTalk I have been trying to resolve my internet connection I was using your online chat but dropped offline my broadband is still unstable