TalkTalk Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 11: Problems at TalkTalk
TalkTalk is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (14%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Fleet.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Martin Smith (@Mpsmiffy) reported from Horsham, England
@TalkTalk called up to inform you of my brothers recent sudden death...really didn’t appreciate the lack of support nor the “are you sure you want to close the account?” and “have a lovely day” Bring back the humanity please!!!!
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Luke Newton (@LukeNewtonUK) reported from West Molesey, England
@TalkTalk I need some help 🤪
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Mrs K (@spiritedsummer) reported from Camberley, England
@TalkTalk yet again I cannot access my work computer remotely! All my home safe settings are off and customer service are reading off a script. Useless!! #fedup #cancellingsoon
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IRSH (@IRSH49267138) reported from Guildford, England
@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help
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Dominik Lipnicki (@dominikymd) reported from Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
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Lisa Bailey (@lisa01403) reported from Horsham, England
What is it with internet companies these days...expect you to do this do that all because they don't want to pay out for a rubbish service i've received in the evenings!!! #TalkTalk
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Saurabh Khandelwal (@saurabhkhandel) reported from Farnborough, England
@TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.
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Mrs K (@spiritedsummer) reported from Camberley, England
Blooming @TalkTalk is driving me mad. For over an hour I’ve been trying to switch off scam protection as it is blocking my work website and it keeps telling me to phone up. I’ve followed all the steps that they persist in telling me is the only way to fix it 1/2
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Caroline James (@carolinehjames) reported from Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
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Lisa Bailey (@lisa01403) reported from Horsham, England
@TalkTalk I'm not sure on that one as was with AOL and then you bought them out so never really got welcome pack from TalkTalk.
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John Gogarty (@gr8sc0tt) reported from Esher, England
@TalkTalk Also, can’t get through to customer service, keep getting hung up on
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Saurabh Khandelwal (@saurabhkhandel) reported from Farnborough, England
@TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Lauren (@Lauren_gilf) reported from Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
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PrestigeWeddingFairs (@PrestigeFairs) reported from Bagshot, England
@TalkTalk No phone, no internet, looking at your outage map I think you've got a problem
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IRSH (@IRSH49267138) reported from Guildford, England
Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?
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Peter (@peteclifford789) reported from Sandhurst, England
Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice
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Sophie (@ColeyBird) reported from Guildford, England
@TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.
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Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England
I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.
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Chris Young (@chrisyoung78) reported from Camberley, England
@TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sian Davies (@SianGriff1) reported
@TalkTalk I've sent several DMs, complained and got no help. Sharing my frustration as one of your loyal customers so that others can see how awful you are!
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Airlim (@Mainstreamlive) reported
@TalkTalk It’s not my account but I just need to know if the service is coming back
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Artwork By Laurie (@ByLaurieDesigns) reported
Hey @TalkTalk my hub has been slow flashing orange for three hours now. What’s happening? Any outages in the bh25 area?
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Vicky H. (@Vicky70912901) reported
@SteveBa71325807 @TalkTalk Yes you could but it gets you nowhere, just look at the comments on here not one happy customer... they're a joke they need to be investigated by @Ofcom !! Call handlers lie, SM make things difficult as hell f ing unless. Oh and the compensation they say you'll get I'd lies.
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Sian Davies (@SianGriff1) reported
@TalkTalk Nobody replied last time and I had no help. Don't bother!
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Neill M Robinson 🔭🦉🎬📷🎞️📀💙🌹🇪🇺 (@LincolnBirder) reported
@HadiChavoshi @TalkTalk I'm having the same problem in Lincoln spent ages on the phone to talk talk this morning they said it was to do with BT open reach , I've had no internet now for over 17 hours
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anthony cowley (@anthony96465449) reported
@TalkTalk Internet down in South Littleton Worcestershire do you know when will be fixed please
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Hadi Chavoshi (@HadiChavoshi) reported
@TalkTalk Having problem connecting since last night. Any idea when it's going to be fine? I'm in Lincoln.
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Sonny Horwell (@SonnyHorwell) reported
@TalkTalk do not join this company for your internet, their customer service is the epitome of hell. I have had a persistent internet drop outs and they fail to fix anything. I have a DNS caused by them and they will do everything to deny they are the issue.
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christine (@christi84068962) reported
@TalkTalk Hi is there an email address for customer services. I need to contact someone about a letter I’ve received today informing me of an increase to my unlimited Uk calls boost in June but my contract doesn’t end till November.