TalkTalk Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Guildford come from postal codes GU1.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (65%)
-
Phone (11%)
-
Wi-fi (9%)
-
Total Blackout (7%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Guildford, Godalming and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
||
| Godalming |
||
| Farnborough |
||
| Lightwater |
Internet | |
| Lightwater |
Phone | |
| Camberley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???
-
Dominik Lipnicki
(@dominikymd) reported
from
Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
-
Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.
-
Tracy Morrison
(@tjmorrison121) reported
from
Horsham, England
Appalling customer service @TalkTalk cancelled an account due to bereavement got sent another bill and when we queried offered a Black Friday deal. Life’s been dark enough recently thanks
-
Luke Newton
(@LukeNewtonUK) reported
from
West Molesey, England
@TalkTalk I need some help 🤪
-
Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.
-
Peter
(@peteclifford789) reported
from
Sandhurst, England
Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice
-
IRSH
(@IRSH49267138) reported
from
Guildford, England
Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?
-
Chris Young
(@chrisyoung78) reported
from
Camberley, England
@TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?
-
Lauren
(@Lauren_gilf) reported
from
Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
-
PrestigeWeddingFairs
(@PrestigeFairs) reported
from
Bagshot, England
@TalkTalk No phone, no internet, looking at your outage map I think you've got a problem
-
John Gogarty
(@gr8sc0tt) reported
from
Esher, England
@TalkTalk Also, can’t get through to customer service, keep getting hung up on
-
Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted
-
IRSH
(@IRSH49267138) reported
from
Guildford, England
@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help
-
Mike Campbell
(@mikeybhoy10) reported
from
Sandhurst, England
@TalkTalk Any idea why when the router for my business isn't working and I've been on the phone for almost an hour, the best your guys can come up with is to 'turn it off and on again'? Then to top it off you put me on hold, then hang up!? Terrible service!!
-
Caroline James
(@carolinehjames) reported
from
Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
-
Katie Waters
(@WallopArt) reported
from
Liphook, England
@TalkTalk if your service is down and has been for 24 hours - and your live chat help is down, how does one contact you to ask when broadband service will resume? Work and studies are being effected for entire household. Please help!
-
Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@TalkTalk called up to inform you of my brothers recent sudden death...really didn’t appreciate the lack of support nor the “are you sure you want to close the account?” and “have a lovely day” Bring back the humanity please!!!!
-
Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve
(@El_Bantos) reported
@TalkTalk yet again more issues with your **** Internet. Disconnected 5 times within the last hour. Cant get through on the phone. Can someone contact me.
-
Twittle Casquejo
(@twittlecasquejo) reported
@TalkTalk Are you able to help me facilitate a change of ownership? I have submitted the form last November yet it hasn't been sorted until now. I kept receiving an email to pay for it which I think is unfair since no one has been able to use the service since November.
-
Dr Bethany Hamblen
(@bjh1536) reported
@TalkTalk hi, just wondering if there are reported problems in the OX3 area? Our broadband hasn't worked since returning home this evening
-
Linda Simons
(@LindaSi09605421) reported
@TalkTalk Can you tell me why you changed my landline number, that I have had for over 20 years ? You did not inform me that you had done this . I want my original number back . You are an appalling company with a diabolical customer service
-
Nikki Middleton
(@NikkiMi58240171) reported
@TalkTalk @TalkTalkGroup I am disgusted with your service, since beginning of January I’ve had no landline and after making multiple phone calls weekly I’m still no further forward, however you’re quick enough to continue to take my money! USELESS! Do NOT recommend!!!! @TalkTalk
-
Amanda
(@manna1106) reported
@TalkTalk No internet since friday 12pm DD3 area! @TalkTalk what is going on? Doesnt matter who you speak to all they say is they will contact cityfibre! Customer service is a joke.
-
Emily Sherwin
(@iamsherwin) reported
@TalkTalk Hi I've been trying to login into my account for about a week now, and just kept getting met with "there was an error". Trying to look at my options for moving house, can you help?
-
Gary Dodds
(@GD2980) reported
@TalkTalk My openreach modem is not connecting to the internet, I have also powered the modem and router down for the 20 minutes I have been asked to online fault tracker and still the fibre connection has not reset any other suggestions?
-
Alina M
(@AlinaManuela15) reported
@TalkTalk I have upgraded to full fibre in December 2022 but they didn't close my previous account. Since then I spend hours with the agents on the phone to try and cancel and no-one seem to help me. I get bills for 2 accounts each month. This is just ridiculous.
-
Jamie Wagstaff
(@jamiewag2) reported
@TalkTalk been trying to sort slow internet speeds all week. 3 times trying to ring technical support. Today I rang at 5pm to a message saying “sorry we are closed, we are open from 8am to 8pm”. Any advise please?