TalkTalk Outage Report in Guildford, Surrey, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Fleet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Sophie
(@ColeyBird) reported
from
Guildford, England
@TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.
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Craig
(@AlphaTec_) reported
from
Haslemere, England
@TalkTalk 8 days this month your shite service is down this fibre optic you lot said was supposed to be worth having is the biggest pile of shit going! Yes I’ve unplugged the router countless times 3 months your pointless you can stick your contract up your arse
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Caroline James
(@carolinehjames) reported
from
Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
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Lauren
(@Lauren_gilf) reported
from
Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
@TalkTalk Just doesn't provide a decent service after 6pm...it's as though you guys switch off my internet and turn it back on 6am. I'm having to use my 4G data which i shouldn't have to.
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Mrs K
(@spiritedsummer) reported
from
Camberley, England
Blooming @TalkTalk is driving me mad. For over an hour I’ve been trying to switch off scam protection as it is blocking my work website and it keeps telling me to phone up. I’ve followed all the steps that they persist in telling me is the only way to fix it 1/2
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
What is it with internet companies these days...expect you to do this do that all because they don't want to pay out for a rubbish service i've received in the evenings!!! #TalkTalk
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Mrs K
(@spiritedsummer) reported
from
Camberley, England
@TalkTalk yet again I cannot access my work computer remotely! All my home safe settings are off and customer service are reading off a script. Useless!! #fedup #cancellingsoon
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PrestigeWeddingFairs
(@PrestigeFairs) reported
from
Bagshot, England
@TalkTalk No phone, no internet, looking at your outage map I think you've got a problem
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
@TalkTalk I'm not sure on that one as was with AOL and then you bought them out so never really got welcome pack from TalkTalk.
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.
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Dominik Lipnicki
(@dominikymd) reported
from
Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
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John Gogarty
(@gr8sc0tt) reported
from
Esher, England
@TalkTalk Also, can’t get through to customer service, keep getting hung up on
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
@TalkTalk Had enough now! £27 is far too much for "Broadband only" especially when you get a rubbish service! Just cannot afford getting a crap service anymore. Just because it's broadband only does not mean i'm not entitled to a decent service! I had to buy extra 4G data last
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
@TalkTalk No. Just a rubbish service
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Jemma
(@jemthedurb) reported
from
Farnham, England
What a joke, just tried to call @TalkTalk to cancel my account after a year of awful broadband and multiple failed technicians and would you believe their systems are down and I have to call them back #irony #dontusetalktalk #poorservice #talktalkfailed
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Lisa Bailey
(@lisa01403) reported
from
Horsham, England
Everyday after 6pm Talktalk always giving me a crap service! and yet i pay £27 a month which is extortionate for a shite service...ringing them up tomorrow enoughs enough. Keep having to use my data on phone instead..grr
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Caron Allford
(@Adenomyosishelp) reported
@TalkTalk I have replied to you with full screen shots of everything included an £85 bill that you are trying to make me pay even though all your systems were down for days and I’ve not had wifi for over a week.
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Tracy
(@tracyantin) reported
@TalkTalk you need to sort your customer service out, elderly parents haven’t had a home phone for two months and you keep fobbing them off, terrible service, they are too old for this and you won’t listen to them ! 😡
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Erico
(@Erico13298002) reported
@TalkTalk This is what you said & i quote "We are a Social Media Team and do not answer calls Erico" - Andy You are clearly by the sounds of it, a marketing team, a social media team & now a customer service team! You overcharged me for wanting to quit your isp while OUT OF CONTRACT!
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Sian Roberts
(@SianRob47311238) reported
@TalkTalk my Internet is down yet again in the LL11 area of Wrexham. I've been having problems with my Internet for weeks dropping out. Please fix this! It's annoying!!
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Shirley Watts
(@Shirley08061660) reported
@TalkTalk Had a msg off you saying my order was rejected due to no appt being available.This was on the 5th April.They said they would be in touch in 48 hrs..It’s now the 20th.If this is how you treat prospective customers I can’t imagine how you treat existing customers.
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Erico
(@Erico13298002) reported
@TalkTalk The internet service had constant disconnects and abysmal rude customer service that hang up on you even if you are polite and talk to their colleagues in another language while you are on the phone! I have never experienced this on any other ISP provider!
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Malcolm Waite
(@psychMW) reported
@TalkTalk I have tried 2cancel my service with you. Called on the 11.04.23 & canceled with ur customer service team. Called again today & my account still showing active. Talked to 3 people today, none of them knew what they were doing on hold for 32 mins then cut off.????????
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John Ainge
(@john_ainge) reported
@TalkTalk Why. I have already spent over a hour and a half on the phone with someone who didn't want to listen or help.
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Erico
(@Erico13298002) reported
so Talktalk will get a further £35+ from me for being out of contract and leaving! They increased my month subscription from £24 to £35.36 (punishment for leaving there network OUT OF CONTRACT!)
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Erico
(@Erico13298002) reported
@TalkTalk Out of contract after 18 months and not being able to cancel the internet fibre service in the initial 14 day cooling off period, i was just charged an extra £35.36 instead of £24 all because i wanted to cancel while being OUT OF CONTRACT! Total rip off! Please AVOID AT ALL COSTS