TalkTalk Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at TalkTalk
TalkTalk is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (64%)
-
Wi-fi (13%)
-
Total Blackout (11%)
-
E-mail (8%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Surbiton, Camberley, Aldershot, Walton-on-Thames and Worplesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Surbiton |
Phone | |
| Camberley |
Phone | |
| Aldershot |
Internet | |
| Walton-on-Thames |
Internet | |
| Worplesdon |
Phone | |
| Aldershot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.
-
Caroline James
(@carolinehjames) reported
from
Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
-
PrestigeWeddingFairs
(@PrestigeFairs) reported
from
Bagshot, England
@TalkTalk No phone, no internet, looking at your outage map I think you've got a problem
-
Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.
-
Luke Newton
(@LukeNewtonUK) reported
from
West Molesey, England
@TalkTalk I need some help 🤪
-
IRSH
(@IRSH49267138) reported
from
Guildford, England
@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help
-
Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted
-
Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???
-
Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@TalkTalk called up to inform you of my brothers recent sudden death...really didn’t appreciate the lack of support nor the “are you sure you want to close the account?” and “have a lovely day” Bring back the humanity please!!!!
-
Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.
-
John Gogarty
(@gr8sc0tt) reported
from
Esher, England
@TalkTalk Also, can’t get through to customer service, keep getting hung up on
-
Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.
-
Katie Waters
(@WallopArt) reported
from
Liphook, England
@TalkTalk if your service is down and has been for 24 hours - and your live chat help is down, how does one contact you to ask when broadband service will resume? Work and studies are being effected for entire household. Please help!
-
Chris Young
(@chrisyoung78) reported
from
Camberley, England
@TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?
-
IRSH
(@IRSH49267138) reported
from
Guildford, England
Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?
-
Dominik Lipnicki
(@dominikymd) reported
from
Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
-
Lauren
(@Lauren_gilf) reported
from
Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
-
Tracy Morrison
(@tjmorrison121) reported
from
Horsham, England
Appalling customer service @TalkTalk cancelled an account due to bereavement got sent another bill and when we queried offered a Black Friday deal. Life’s been dark enough recently thanks
-
Peter
(@peteclifford789) reported
from
Sandhurst, England
Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Teresa Garratty
(@TGarratty) reported
@TalkTalk The service page says broadband is working but our router is still not connecting.
-
Vanzzz 🦋
(@vanemodi) reported
@TalkTalk hello, having internet connection issues. Tried restarting but still not working.
-
Matt
(@UKKvenom) reported
@TalkTalk maybe fix your service in Northern Ireland this is 2nd time this week that Internet was gone not counting the time that it randomly turns ofc at night sometimes. Or maybe I should switch to a different isp...
-
The Shy Porg
(@TheShyPorg) reported
@TalkTalk Having not had internet intermittently for the last week, I should not pay my Feb bill. Please setup a support call to confirm that this is arranged. Thanks (PS internet finally fixed and working)
-
Carabiner IT
(@CarabinerIT) reported
@BalhamBorn @TalkTalk In theory, @talktalk's support team were providing support until 10pm, but I've rarely seen evidence of either the support or the time.
-
Darren Crook
(@DC71123) reported
@TalkTalk Small claims is much more fun thanks. Litigation is my business so I’m happy to pursue this avenue as I’ve given multiple chances to rectify the issue. All this over £23.50 … You really must refrain your staff as it will cost a fortune to defend as my time is very expensive
-
Asmo Hazuki
(@AsmoLong) reported
@TalkTalk You gonna pull your thumbs out of your arses and do something about the ******* sales call pieces of **** at half 8 on a Saturday morning? I swear to god you run the shittest ******* service ever I'm sick of it.
-
Herbert Lewis
(@Herbert68859687) reported
@TalkTalk What is the issue with my order
-
Darren Crook
(@DC71123) reported
@TalkTalk @MartinSLewis I did change by following ofcoms process. My complaint is that you are chasing me for money due to a fines lack of process with you directly. I followed the rules to switch. Stop harassing me
-
Ashley Dodd
(@ASHLEYDGAMING) reported
@TalkTalk I'm having issues connecting to the internet in the DY4 Area, Service Status says now issues on your network but the line checker says otherwise...