TalkTalk Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Guildford, Godalming, Farnborough, Lightwater, Camberley, Surbiton and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
||
| Godalming |
||
| Farnborough |
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| Lightwater |
Internet | |
| Lightwater |
Phone | |
| Camberley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Mike Campbell
(@mikeybhoy10) reported
from
Sandhurst, England
@TalkTalk Any idea why when the router for my business isn't working and I've been on the phone for almost an hour, the best your guys can come up with is to 'turn it off and on again'? Then to top it off you put me on hold, then hang up!? Terrible service!!
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Katie Waters
(@WallopArt) reported
from
Liphook, England
@TalkTalk if your service is down and has been for 24 hours - and your live chat help is down, how does one contact you to ask when broadband service will resume? Work and studies are being effected for entire household. Please help!
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Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted
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Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.
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Aizaz
(@Aizaz58542395) reported
from
West Molesey, England
@TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???
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Tracy Morrison
(@tjmorrison121) reported
from
Horsham, England
Appalling customer service @TalkTalk cancelled an account due to bereavement got sent another bill and when we queried offered a Black Friday deal. Life’s been dark enough recently thanks
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Luke Newton
(@LukeNewtonUK) reported
from
West Molesey, England
@TalkTalk I need some help 🤪
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@TalkTalk called up to inform you of my brothers recent sudden death...really didn’t appreciate the lack of support nor the “are you sure you want to close the account?” and “have a lovely day” Bring back the humanity please!!!!
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IRSH
(@IRSH49267138) reported
from
Guildford, England
Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?
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IRSH
(@IRSH49267138) reported
from
Guildford, England
@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help
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Peter
(@peteclifford789) reported
from
Sandhurst, England
Can’t get @TalkTalk to help me for another week until an engineer comes out. We know the issue! Have a 9 month old with a medical condition and need the baby cam to watch her!! Absolute out of order! #badcustomerservice
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Chris Young
(@chrisyoung78) reported
from
Camberley, England
@TalkTalk Hi, my emails have stopped sending using either webmail or my iPhone. On my iPhone it says my password is incorrect. Retyped it in and error still remains. Can you help?
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John Gogarty
(@gr8sc0tt) reported
from
Esher, England
@TalkTalk Also, can’t get through to customer service, keep getting hung up on
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
I feel like an idiot.. I thought i have been paying £27.50 per month for my @TalkTalk but turns out its £38 . Thats alot just for broadband. Might need to rethink and might have to change company.
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Caroline James
(@carolinehjames) reported
from
Esher, England
The issue is affecting a number of TD residents and impacts those who don’t have mobiles. Still no service for those in the High st. Let’s hope it is sorted soon. @TDResidents @TalkTalk
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Dominik Lipnicki
(@dominikymd) reported
from
Send, England
@Gummo31 @David39133380 That's a different argument. He is saying that he will forcibly take these companies back. Imagine if you had shares in TalkTalk or Sky Broadband and the government nationalised that service, you would lose everything
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Lauren
(@Lauren_gilf) reported
from
Esher, England
@TalkTalk Which we did, Wednesday Thursday and twice on friday.. but your customer service team is utterly shocking. And by looking at your reponses on twitter shows not alot is done to actually help customers out in the slightest. Repeating the same unhelpful scripted information
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PrestigeWeddingFairs
(@PrestigeFairs) reported
from
Bagshot, England
@TalkTalk No phone, no internet, looking at your outage map I think you've got a problem
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk I did a lot of tests with the support team over the phone . Every time I am being told that I have been blessed with the mimium speed promised but I hadnt opted for just the “minimum” when I took the service. I was getting a decent speed initially.
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Saurabh Khandelwal
(@saurabhkhandel) reported
from
Farnborough, England
@TalkTalk absolutely poor #broadband and customer service to say the least #talktalk worst in my area.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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margaret sole
(@mags180) reported
@TalkTalk Can I thankyou for excellent service in sorting out my landline problems with Open Reach in just over 24 hours. Very much appreciated.
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Gerald J
(@Geluk125) reported
@TalkTalk though not flagged, pop3 not working for me on my onetel accounts😡
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Marian
(@Maria59914) reported
@Hyperoptic @alisonjyoga Your service is far worse than your public persona. You are now at the same level as TalkTalk was for several years. A horror story.
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drofsnop
(@drofsnop1980) reported
@TalkTalk Go on let’s see if you can as over 100 calls 2 new routers 2 open reach visits and new phones hasn’t an promise of call backs is a waste of time ie you don’t call back. Rubbish customer service departments shut by 6pm what about people that work and the chat bot is useless
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drofsnop
(@drofsnop1980) reported
@TalkTalk Some customers are unable to receive calls not alone access an account and you don’t seem to be to bothered to do anything about it ow over 2months down the line threatening to charge elderly with open reach call outs when open reach have reported back it’s your issue
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Robert Mitchell
(@robertmitchell) reported
So that’s my experience of #TalkTalk customer service just in case you’re thinking of signing up.
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Robert Mitchell
(@robertmitchell) reported
@TalkTalk I’m with a friend who has #TalkTalk She is very unwell - a walking medical encyclopedia and needs internet to help manage her connected medical devices. She’s in the countryside with no usable mobile data. Her router stops working and we try to get support. Read on to learn more…
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richard hughes
(@hughesr9) reported
@TalkTalk No, nor had I looked at switching providers. TalkTalk simply cancelled my service.
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richard hughes
(@hughesr9) reported
@TalkTalk No! I was a happy cust who lost their internet 2 days ago. Having spend most of that time on a web chat 2 many teams it’s now come to light that you’ve simply cancelled my service & 2 get it back I need 2 place a new order tying me to a new contract! I don’t have internet access
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richard hughes
(@hughesr9) reported
Hey @TalkTalk why have you cancelled my service without any notice and are now telling me I need to place a new order with you to get my internet back! And guess what… that ties me into a new contract. Really sneaky way to lock in your loyal customers to a new deal! #sneaky