Tesco Mobile Outage Report in Dinas Powys, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Dinas Powys, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dinas Powys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Dinas Powys, Wales
Latest outage, problems and issue reports in Dinas Powys and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Okhertz 🐈⬛
(@IssyPutchy) reported
@tescomobile I just have one bit of advice; use the same network in mainland UK as you do in N.Ireland. O2 suck hard and will only get worse in 5 years time.
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Claire McMahon
(@ClaireMcMahon92) reported
@tescomobile phone saying sos calls only is network down?
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Kit
(@Kit02701076) reported
@tescomobile Hi I am sick and tired waiting to speak to someone. Also your online complaint form is rubbish. You will not let me upgrade and the 3 reasons given are bogus
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Jason McLaughlin
(@jangomac72) reported
.@tescomobile absolutely awful customer service this morning, trying to sort out my mothers new phone as she’s just joined your company and 3 times been cut off by agents, waited a total of 97 mins on your CS line, not very impressed!!
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Alan 🔴🥇🟢
(@albj6) reported
@tescomobile i ve been to two phone shops and been on the phone for an hour trying to change a delivery address for a phone. Would be nice to actually speak to someone who could help me....
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Steve Tadman
(@tadman_steve) reported
@tescomobile is it common practice to cancel a sim card prior to receiving the new one? If it helps, it's for my 77 year old mum who lives alone. Well done for zero care and making us feel like just a number. No wonder people have no faith in large companies. 👎
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William Hayden
(@William15197371) reported
@tescomobile Two weeks ago, i put two, ten pound voucher's into the Tesco mobile network. Just checked & I do not have any credit left.
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William Hayden
(@William15197371) reported
@tescomobile Two weeks ago I inputted two ten pound vouchers. Into, 'Tesco' network. On checking, i find that that I don't have any credit left. I've only used 'Tesco' Internet for 'Twitter' & 'Facebook'. Hardly over usage of data.
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Jason McLaughlin
(@jangomac72) reported
@tescomobile Already sorted, we made the trek to my local store to get this resolved. It appears your phone advisor on Friday didn’t process the PAC code properly so please ensure your poor service is fedback to relevant departments. Not a good first impression, thanks.
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Jd
(@Jd86724524) reported
@tescomobile probably the worse Customer Service I have ever experienced, cant get through on phone waited 26 mins today then they hung up on me, was on phone for 2hrs 16mins on monday, trying to resolve an issue, still not sorted today. Requested a call back from a manager