Tesco Mobile outages and service status in Dinas Powys, Wales

Problems in the last 24 hours in Dinas Powys, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dinas Powys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Dinas Powys, Wales

Latest outage, problems and issue reports in Dinas Powys and nearby locations:

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 7 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Thomas Richard (@TRHComposer) reported 17 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Dr Karen Howells (@mind4sportpsych) reported 21 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Hegsy & The Elements (@HAndTheElements) reported 31 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 35 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  Nigel Smith (@nigelbendybus) reported 43 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Rachel Kendall (@RachelKendall16) reported 46 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Soozles (@soozles_) reported 59 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Les Twigg (@LesTwigg) reported 1 minute ago

  @SBarrettBar @tescomobile I had a similar problem with Three. Sent a message to the text number and replied wanting my date of birth, which I had never given them. After days of hassle, someone rang from head office "just put any date in as we don't have yours on file"! Never as simple as they claim.

• 
  Philip Ian Butler (@moodleprof) reported 2 minutes ago

  @tescomobile I paid £5 as suggested by one of your customer service advisers, but when I tried to login it said no balance so I was advised to top up another £10?

• 
  Dave Kendall (@DaveKendallPho1) reported 6 minutes ago

  @tescomobile Checked my home location. Good indoors and outdoors. If 2 bars of signal are good, that’s not saying much.

• 
  James Baker (@_JamesBaker92) reported 7 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Grumpy Buddhist (@DionHunt67) reported 10 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?

• 
  chatterbox (@chatkins1) reported 11 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Nicolas Barlow (@NicolasBarlow) reported 12 minutes ago

  @tescomobile any reason why I did not receive the national emergency alert this afternoon

• 
  Ima Dalek (@iva_hadenuff) reported 16 minutes ago

  I have a Android pay as you go,I have been a customer for many years,no probs,but since you changed from the old top up system my messages are either a day,at least,late,or the system is busy,why is this? @tescomobile

• 
  Dave Gander (@DaveGander) reported 17 minutes ago

  @tescomobile No I made an offer of payment you refused it. You sent me away. I’m not in a position to use an excuse line payment as explained in person and electronically. I offered cash you refused. No longer my problem.

• 
  Jules Perks (@mrs_skrep) reported 18 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?