Tesco Mobile

Tesco Mobile Outage Report in Caterham, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Caterham, Surrey, England 05/15/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Croydon, Epsom, London, Mitcham and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomEpsom Phone
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • welchcyclist Rhydian Evans (@welchcyclist) reported

    @tescomobile had ANOTHER text about contacting my nan. Well done for ignoring my previous complaint then sending the same text I had complained about.

  • ian19740 Ian Hunt (@ian19740) reported

    @tescomobile Hi there I've left tesco mobile but still waiting for my unlock code for my huawei handset after 2 weeks please help Thanks

  • gooutdancing32 North of the Wall (@gooutdancing32) reported

    @tescomobile I’ve tried to do this a few times but I want to donate it and it won’t let me do it without putting a recipient on with email details. Could you advise how to do it. Crisis are pretty unhelpful and could learn a thing or two from your fantastic customer service

  • Chris4fer Chris (@Chris4fer) reported

    @tescomobile Hi I am having problems using my visa debit card because my phone is not receiving the passcode as part of a n enhanced security check when doing online Tesco shopping. The bank think that it could be a problem with my mobile phon provider... which is Tesco

  • welchcyclist Rhydian Evans (@welchcyclist) reported

    @tescomobile Here is the problem. I find the marketing texts useful, so why should I stop having them due to markering using bad wording!

  • Chris4fer Chris (@Chris4fer) reported

    @tescomobile Tesco and Sainsbury's so far. I have spoken with HSBC Visa verification team who are looking into it but suggested that it could be the phone network. I have a Tesco mobile phone contact.

  • dariadollface Laura 🍷 (@dariadollface) reported

    @tescomobile my phone still hasn't activated the PAC code and is now saying I'm not connected to a network. Your app isn't opening either. HELP!

  • smallpersonn smalls (@smallpersonn) reported

    @AwkwardAdaWitch @tescomobile Has someone cut a mast down?

  • dozydora99 janet forbes (@dozydora99) reported

    @tescomobile can I go into Tesco Mobile shop and get a new phone set up there now? Have had constant issues with my phone for 2.5 years with phone calls/texts/messages/voice mails not ringing even though volume on loudest. Missing lots of calls etc

  • accountingaxess AccountingAccess (@accountingaxess) reported

    What is Tesco Mobile customer service telephone number? @tescomobile