Tesco Mobile

Tesco Mobile Outage Report in Banstead, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Banstead, Surrey, England 05/22/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Croydon, Epsom, London, Brentford, Hampton, Mitcham and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomEpsom Phone
United KingdomLondon Phone
United KingdomBrentford Phone
United KingdomLondon E-mail

Community Discussion

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Tesco Mobile Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SGC1978 Simon Chambers (@SGC1978) reported

    @tescomobile A catalogue of errors on your behalf which has left me (currently) being switched to a PAYG contract.... I could document all the errors here but don't think you'd appreciate the negative publicity. And, to mention, none of this is my fault and have complied 100% with your terms.

  • daniellismore Daniel Lismore (@daniellismore) reported

    Dear @tescomobile someone is you if your service to scam people out of money including my friend. This is their number. Please take action +447596249311

  • jensnursing Jenna💜 (@jensnursing) reported

    @tescomobile hello my phone screen a bugging out a lot lately and I have no control over it most of the time (I’ve written this tweet 4 times now and my screen closes down the app) I need it repaired but also can’t be without it due to my work, please can someone dm me?

  • PFindersDomain Stewart Grainger (@PFindersDomain) reported

    @tescomobile Status checked, and issue fixed in the area, I will also monitor and continue to report.

  • oliversmission Olivers Mission 🇬🇧❤🇺🇦 Посмішка Іллі (@oliversmission) reported

    @VodafoneUK Wish we never moved from you to @tescomobile Data drops, coverage is poor, especially inside, no wifi calling etc. Pay your money, take your chances. Vodafone were getting too expensive, but never had an issue. #dailyissues with Tesco mobile. Three contracts, all have issues.

  • _bxston Demi :) (@_bxston) reported

    @tescomobile How would that work though when his phone is locked to Tesco network? There’s no way of us testing this out on another phone..

  • ccrider0877 David Frost (@ccrider0877) reported

    @tescomobile Spoke to online chat 2 wks ago but still can't access my account, are you able to help, please?

  • leonosullivan Leon O'Sullivan (@leonosullivan) reported

    @tescomobile Hi, I'm getting a 'SIM 2 not allowed' error message, preventing me from making/receiving calls. Can you help?

  • Tom_T91 Tom (@Tom_T91) reported

    Can someone at @tescomobile help with a logging in issue. I sit on the phone to customer service to get cut off 3 times in a row and web chat is not working. I just want to log into my app with my newly ported number.

  • Tanhouse1 tanhouse1🇪🇺 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #LUFC #FBPE FBPR (@Tanhouse1) reported

    @tescomobile pls can you say how to cancel online. EE and daughter could not find? Will it require a pointless phonecall? Request for number transfer already done!