TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Skelmersdale, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Skelmersdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Skelmersdale, England

The most recent TSB Bank outage reports came from the following cities: Liverpool, and Warrington.

City	Problem Type	Report Time
Liverpool	Transactions	1 month ago
Warrington	Transactions	1 month ago
Liverpool	Mobile App	1 year ago
Wigan	Mobile App	1 year ago
Leyland	Website	2 years ago
Skelmersdale	Mobile App	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Skelmersdale, England

Latest outage, problems and issue reports in Skelmersdale and nearby locations:

• 
  k21pilot (@k21pilot) reported 10 minutes ago from Westhoughton, England

  @TSB really, again? App won't let me login. Uninstalled, reinstalled, went through the login authentication process...and nothing! Not letting me in.

• 
  Matthew Traynor (@MatthewTraynor) reported 17 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Emma (@EmmaZhaan64) reported 21 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Patrick Atkins (@mod234) reported 33 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Matthew Traynor (@MatthewTraynor) reported 34 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 40 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Steve Smith (@Smith88Steve) reported 41 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Keith Ambler (@keithbfc) reported 41 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 42 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 48 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paschal Ochang (@pascosoft) reported 3 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  Lee Hewat (@Leehewat28) reported 3 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Ginger Tucci (@Ginger_Tucci) reported 4 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 5 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  MBUR337 (@MBUR337) reported 6 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Etienne (@EtienneJS) reported 7 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Lois Sandwich (@lois_sandwich) reported 8 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  k (@kirgo21) reported 13 minutes ago

  @TSB I’m trying to order something and you ***** are not working man

• 
  Dom Barnes (@domster) reported 13 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Compostella (@Compostella) reported 14 minutes ago

  @nicolewats0n @TSB Did you get sorted? I’m having horrendous issues too