TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Skelmersdale, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Skelmersdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Skelmersdale, England

Latest outage, problems and issue reports in Skelmersdale and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 4 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Steve Smith (@Smith88Steve) reported 9 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  k21pilot (@k21pilot) reported 17 minutes ago from Westhoughton, England

  @TSB really, again? App won't let me login. Uninstalled, reinstalled, went through the login authentication process...and nothing! Not letting me in.

• 
  Matthew Traynor (@MatthewTraynor) reported 30 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Blackedge Brewing Co Ltd (@Blackedgebeers) reported 47 minutes ago from Horwich, England

  @matt_ta_87 @TSB We are looking to do. Its a bloody pain switching but there comes a time when you’ve had to change you’re login details constantly and the API interaction with the accounts package is so dire it needs to be done!

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 48 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Patrick Atkins (@mod234) reported 49 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 51 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Emma (@EmmaZhaan64) reported 55 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 2 minutes ago

  @ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”

• 
  Nicole Barlow (@Nicole_Barlow1) reported 3 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Helen May (@Nito_Onna_Helen) reported 9 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  PG111 (@3PG111) reported 13 minutes ago

  @TSB can't login to my bank via the app, any issues going on.

• 
  Nikki Hutchinson (@nikkichandler69) reported 13 minutes ago

  @TSB once again I can’t seem to access my online banking. Keeps saying I don’t have an active account 🙄 how long will it be like this I need to get into my account

• 
  Tyler Smith (@TylerSmith8888) reported 16 minutes ago

  @StefanDavies995 @TSB There must be mate, mine is saying I don’t have an account but it’s letting me log in

• 
  Katie (@paterson_07) reported 25 minutes ago

  @TSB Hi, is there an issue with faster payments? I’ve been trying to transfer money from another account that I do regularly and it’s saying TSB don’t accept faster payments. I’ve never had this issue before, thanks

• 
  John (@John92797698) reported 25 minutes ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  CarloBelton (@BeltonCarlo) reported 27 minutes ago

  @TSB you aren’t meant to be taking your online/mobile banking maintenance till 11pm. It’s just after 9.50pm, I’ve gone to transfer my son money to get a train ticket and can’t. This is terrible, especially with being a new cust. The service should be available. What am I to do?

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 32 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩