TSB Bank

Is TSB Bank down in Paddington, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Paddington, Greater London, England 01/16/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Paddington, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SamHillyerx Sam Goodfellow (@SamHillyerx) reported

    @v_delfuoco @TSB I have this problem too and my husband @TSB

  • MushMeisterJB Johnny Bates says WANNANOW #FreeAli (@MushMeisterJB) reported

    Trying to secure my tickets for #ClashAtTheCastle but I have to approve the payment on my @TSB app? Ok not biggie.. oh wait the bloody approve payment button is broken completely... I swear to god if the tickets sell out before I can get one because of my bank being ****...

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB I can do, however I don’t need to make another online payment for a few days so not sure how I would know if it’s working or not, don’t want to have to try again and it not work!

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,

  • FAlisonC Fiona Caryle (@FAlisonC) reported

    @TSB Hello! Is the Approve Payment bit of your app broken atm? I’ve been trying to buy something online for 3 days but it won’t let me click on approve payment. Is there an alternative way of buying things online?

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB There’s no need for a DM, it’s the same complaint as everyone else, I have logged onto a website to make a debit card payment, when I open the TSB app and select payments to approve the “approve” button does not do anything, that’s it, it’s frozen, the app does not need updates.

  • _tlmc Terri Robb (@_tlmc) reported

    @TSB Having issues using my card online, but I can use my PayPal that uses the same card? Please help.

  • JamesMildred James Mildred (@JamesMildred) reported

    Hi @TSB on your banking app, the approve payment button in the payments to approve is not working. Strangely the reject payment button is. Could you please look into this? Was working fine last week.

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB is there a problem with The Approved payment portal on TSB App