TSB Bank

Is TSB Bank down in Paddington, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Paddington, Greater London, England 11/26/2025 03:00

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

Live Outage Map Near Paddington, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RUAmentalist Richard Johnson (@RUAmentalist) reported

    @TSB register with app, fill all details, get one time code..."ooops there's a problem", app uninstalled waste of time that was

  • 9th_M0nth September (@9th_M0nth) reported

    @TSB That’s really not an encouraging sign when I’m transferring to TSB from Co-op because of their crap service - doesn’t sound like I’ll be with TSB very long then!

  • jacxi33 Jackie Kennedy (@jacxi33) reported

    @TSB Hello There’s been 2 appointments over the last 2 weeks which I’ve committed to during my lunchtime at work. Both @TSB representatives have failed to show. Is there a dedicated team within Customer Services that can assist please?

  • Jdz294 Jdz294 (@Jdz294) reported

    @TSB Yes but normally you would let customers know during working hours that this was the case. There was no such message.

  • GarryLOFC GarryW (@GarryLOFC) reported

    @TSB have contacted you twice now about fraudulent attempt to open account in my name, but received another letter today welcoming me to my spend and save account. Only Bank out of 6 not to have dealt with my issue. Disturbing.

  • onthebench2 onthebench (@onthebench2) reported

    @TSB why are you blocking dm's ? when there are no answers on yr website ?

  • KellyShaw31 Kelly stay shaw (@KellyShaw31) reported

    @TSB I need your help

  • WillCadwallader William Cadwallader (@WillCadwallader) reported

    @TSB Your online banking is broken. After I log in, if I click any link I get instantly logged out. And I cant use the app becuase the app hasn't let me log in due to an error for months. This is ridiculous!

  • djjungelskogs Stacey 🫶🏻✨ (@djjungelskogs) reported

    @TSB you guys arent taking payments from my bank for some reason, can i have some help please?

  • lmacleoduk Liam MacLeod (@lmacleoduk) reported

    Hi @TSB having issues getting into your app, same error message over and over "We're having problems trying to authenticate your login. You will need to set up your device again" and it's not just me, my mum has the same problem, is there an issue with your app atm?