TSB Bank

Is TSB Bank down in Paddington, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Paddington, Greater London, England 11/20/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Paddington, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lauren_k_moore lauren moore 👑 (@lauren_k_moore) reported

    @janettocornetto @VeganCyclist4 @TSB That’s awful! So sorry that happened to you x

  • labarre1997 Callum Embers (@labarre1997) reported

    @TSB @shep65782423 Not working for me either. Used the URL via phone browser

  • twittheNeil Neil Christie (@twittheNeil) reported

    @TSB Now 7 working days, so we’re assuming that it’s gone missing. Does my relative have to start all over again, or can User ID and password be used again?

  • shep65782423 shep (@shep65782423) reported

    @TSB What more info do u require when I’ve clearly mentioned the issues? Doesn’t make sense as to why u prefer DM when people with similar issue can all read/see what can be done to fix the issue

  • Sn0W1310 Bradley Mullan (@Sn0W1310) reported

    @TSB Trying to authorize a payment through the mobile app on an auction site and gets rejected, "due to insufficient authentication." Then try to log in on my desktop and I'm getting "ERRSCA02". What is going on?

  • DannyGodfrey23 Danny Godfrey (@DannyGodfrey23) reported

    @lauren_k_moore @TSB No worries. My partner is an ombudsman manager for the service. TSB will be liable as they should be doing security checks on things like that. Doubt you’ll have a problem getting the money back & potentially compensation. Good luck & best wishes to your grandad! @financialombud

  • DrNemesis2001 DrNemesis (@DrNemesis2001) reported

    @SaraThornton1 @grahamwitch1 @TSB If the bank have cocked up then the poor customer will get his money back, no question.

  • stahlmed stahlmed (@stahlmed) reported

    Hello Dear Team @TSB, As we tried so many times to get your support for the scam that we faced, with our distributor in #France, and it's been 4 months, @CIC and your side couldn't find a solution for that. It's sad. It was not an expected support from TSB side. @_policeuk

  • shambleclown Phil Cowell (@shambleclown) reported from Fareham, England

    Just taken the leap by switching banks away from @TSB who are absolutely shocking!! Website is rubbish, cannot pay in money at the post office like every other bank and generally shocking customer service.

  • AliceBhand Alice Bhandhukravi (@AliceBhand) reported

    @lauren_k_moore @TSB So sorry for your grandfather Lauren what an awful thing 🙈😔😔😔