TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Paddington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paschal Ochang (@pascosoft) reported 8 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Ginger Tucci (@Ginger_Tucci) reported 11 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Allibalibee (@AllisonKomorows) reported 12 minutes ago

  @TSB what's going on with the app? I can't access this even after a reinstall??

• 
  Skała (@Skalaprp) reported 19 minutes ago

  @emmah80 @TSB same problem

• 
  Lucy Dorrington (@TheParentGame) reported 22 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  GillMeg💙 (@Gillmeg) reported 25 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Jessica Powell (@Jessicooo) reported 27 minutes ago

  The app is not letting me login. I unistalled and still can't login 😔 @TSB

• 
  Leanne Walsh (@LeanneLwalsh19) reported 28 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.

• 
  Innovation Festival (@innovfest) reported 30 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Rebecca Catherine Viner (@Beckiviner) reported 30 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB