TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Paddington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GillMeg💙 (@Gillmeg) reported 4 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Simon Parry (@sparry951) reported 6 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  JDub🏴󠁧󠁢󠁥󠁮󠁧󠁿✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 8 minutes ago

  @santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!

• 
  Michelle Buchan (@M_Buchan) reported 9 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Igor The Giant (@IgorGiant) reported 9 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Sharon mckay (@martell0507) reported 10 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  bishbashbosh (@katharvey2112) reported 10 minutes ago

  @TSB app down again, no access to my account

• 
  Joanne (@hain_joanne) reported 14 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  SassyCob (@SasCobbold) reported 15 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  kayleigh (@kaymetz85) reported 16 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine