TSB Bank

Is TSB Bank down in Paddington, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Paddington, Greater London, England 12/12/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Paddington, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • SmartassShannon No Added Sugar Baby 🍬 (@SmartassShannon) reported from Tottenham, England

    The @TSB Tottenham branch customer service is absolutely shocking!

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • G8intelligence G8 Intel corporation (@G8intelligence) reported from Harrow Weald, England

    @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB not sure why you need a DM, fairly simple - logging in needs a one time passcode if new device. Works if you ask for it on a mobile, produces the error if you check the box for the landline.

  • thekingsevil thekingsevil (@thekingsevil) reported

    @TSB Hello, I've been trying to log in to move money into my account for a service I've had to pay for today, can't log in so now I am overdrawn. Both online and the app won't work and I'm not near a branch. Poor service tbh.

  • howells1967 John Howells (@howells1967) reported

    @TSB I have never been able to use the app...I can't access it to register...it's farsical!!

  • Emmatwr Emma Thrower (@Emmatwr) reported

    @TSB You’ve been having issues since 2018! This latest mess has been going on since Monday. My two closest branches have closed down… you’re making it very difficult to remain your customer.

  • adam14323256 adam (@adam14323256) reported

    @TSB why are you lot so shocking. Again trying to deposit funds and buy things and saying declined. Like it did last week. With funds available. Such bad service as always

  • FRXnFatherhood LOZ (@FRXnFatherhood) reported

    @TSB we need some help! I have a Thai SIM card and can’t call internationally. We are Gold standard travel insurance and my wife has suspected food poisoning. She has been admitted into Bangkok Hospital but we can’t get in touch with you guys, any advice?

  • NPUS Notputtingupshelves (@NPUS) reported

    @TSB @portergill My partner has had a payment go missing, made over 10 days ago. Did tsb resolve your issue?

  • MJCarnie Michael Carnie (@MJCarnie) reported

    @TSB @thomasjboulton Unfortunately this issue hasn’t been resolved, still can log in through the app or on my laptop?

  • wrxmanpaul Paul (@wrxmanpaul) reported from Salford, England

    @TSB not able to access the app. It’s asking for photo ID and a selfie? Confused why!

  • britney84210924 britney (@britney84210924) reported

    @TSB I’ve been trying to logon to the app for hours now!! It keeps saying I need a OTP, I wait for the text which never arrives within 2 minutes it takes over 5 minutes and then when I type it in another error shows!! Same on the website too!! What is going on???