Is TSB Bank down in Paddington, Greater London, England?

@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

@TSB can someone help me please my debit card payment is declined

@TSB Hi my debit card is not working

@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

@TSB I'm having problems contacting you and waiting for transfer please help

@TSB day 4 tsb still having problems cant pay bills

@TSB Constantly on hold to your fraud department and getting nowhere. Need to check transactions and make a payment but card now declining! Help, please.

@TSB I've been trying to contact you all day. When I finally got through I was told someone would call me back within an hour. That was almost 3 hours ago. Very poor service

@TSB having issues trying to log onto my banking app. Keeps saying unexpected error.

@TSB the tsb told me it was fixed whent i went in this morning--just tried it its not working------what a mess

@TSB Today I am getting this code when trying to access on line banking . After entering User ID: ERRSCA02 : Sorry, something went wrong Any suggestions please ?

@TSB I opened a save and spend acc. but I already have Online Banking for my Savings Accounts, it mentioned that the Online Banking login will get merged - how long does it usually take?

@TSB @KathrynGroom Will the problem be solved this wk?,

@TSB my online banking has been down for days can’t access or transfer money from my account keep getting technical fault when trying to log in. Problem after problem with your banking time to compensate customers that have been affected by your terrible service

@TSB Ok thanks - the sort code and account number are filled in on the front of the envelope, does that help? I have paid in several cheques at the post office without a paying in slip before and have not had any issues