TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Paddington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

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  JDub🏴󠁧󠁢󠁥󠁮󠁧󠁿✊🏻🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 9 minutes ago

  @santanderuk @TSB @santanderuk SORT YOUR CHEQUE DEPOSIT FROM PHONE ISSUES, THE SCANNING NEVER FKN WORKS!!!!!!

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  Lois Sandwich (@lois_sandwich) reported 9 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

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  colin (@lairdcwh) reported 9 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  Michelle Buchan (@M_Buchan) reported 10 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Stephen Jackson (@ssjackson77) reported 14 minutes ago

  It's one thing to log in to the TSB app and get a 'We weren't able do that' message when trying to transfer money or make some other request. But this morning I get that notification when simply attempting log in. I've been trying for over an hour ... 🙁 @TSB

• 
  Andy Harcup (@AndyHarcup) reported 16 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

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  kayleigh (@kaymetz85) reported 17 minutes ago

  @TSB @thisisamy_ I'm having same issue

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  Ginger Tucci (@Ginger_Tucci) reported 18 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

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  Leanne Walsh (@LeanneLwalsh19) reported 20 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.

• 
  Allibalibee (@AllisonKomorows) reported 21 minutes ago

  What's going on this morning? Cannot access the app at all even after reinstall? Getting hacked off now @TSB