TSB Bank

Is TSB Bank down in Paddington, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Paddington, Greater London, England 10/19/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (23%)

    Login (23%)

  3. Website (15%)

    Website (15%)

  4. Transactions (8%)

    Transactions (8%)

Live Outage Map Near Paddington, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • geterdoneman Derek Ritchie (@geterdoneman) reported

    @TSB I would have thought a banner on your online banking site stating the error would be the very least you could do - instead of customers stumbling onto the error. Yes you corrected it like it never happened. Like I said trust is a big deal when it comes to money.

  • AlNicoll Al Nicoll photography (@AlNicoll) reported

    @TSB are you experiencing customer verification code issue. Code not coming through to me. ??

  • NatalieCaddick Natalie Caddick (@NatalieCaddick) reported

    @SnoopApp please please please fix the link for @TSB, it hasn’t updated for almost 2 weeks now and it’s driving me bananas! This is really going to help me budget but not if it doesn’t link 😢

  • SashaRed1984 Sasha Red (@SashaRed1984) reported

    @forzapufc @TSB I put a complaint in yesterday and I got back £25 for the troubles. Bearing in mind I was promised on the phone yesterday it would be rectified by the end of the working day yesterday which it wasn’t!

  • myfootytravels Bas Goebbels (@myfootytravels) reported

    @TSB Just found about this after checking my transactions. My duplicate payments even included a £575 transaction. Why were your customers not contacted directly about this issue instead of posting a generic tweet?

  • Paul_Coghlan Paul Coghlan (@Paul_Coghlan) reported

    @TSB Read my tweet. My issue is not the TSB duplication error but the lack of specific information about it. Also, how difficult it is to speak with a TSB representative. Text bots or automated call options that go nowhere don’t work, and leave your customers even more frustrated!

  • geterdoneman Derek Ritchie (@geterdoneman) reported

    @TSB Thought I had won a watch when I saw money coming into my account only to find numerous double payments had occurred weeks ago. As a customer of 35 years plus I am fast losing trust in your ability to care for my monies. Will be expecting an explanation as to why this happened.

  • mccafferty2 Linda McCafferty (@mccafferty2) reported

    Having problems with paying online bills , your payment authentication re secure code, is not coming through to my landline or mobile phone @TSB , your techies are taking forever to sort the problem out .

  • Lady_VikkiJ Vikki Smith (@Lady_VikkiJ) reported

    @TSB Maybe a text would have been beneficial too reassure customers, Twitter is the only platform I've seen this issue raised by TSB. Theres quite a few duplicate transactions on my acc, I'm not even sure if balance is correct. No prob but communication needs to be improved re this

  • shoegalvics Vicki Cotterell (@shoegalvics) reported

    @TSB Judging by all of my other experiences with your customer services dept, I already know that raising a complaint would be useless. I think just switching to a new bank that actually provides a decent service, will be far more effective at this point.