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TSB Bank

TSB Bank status: access issues and outage reports

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Norwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 42% Mobile App (42%)
  • 23% Transactions (23%)
  • 19% Login (19%)
  • 15% Website (15%)

Live Outage Map Near Norwood, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

CityProblem TypeReport Time
City of London Transactions 1 month ago
Waltham Forest Login 2 months ago
London Transactions 2 months ago
London Login 2 months ago
Hackney Mobile App 3 months ago
City of London Mobile App 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

  • johnaze
    john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • clyde_blacks
    Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • smodfs
    smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray
    Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jayrocks_666
    Jay (@jayrocks_666) reported

    @TSB hello tsb here it's my money and if I want to send it to another account in MY name I will do, so stop blocking me and if you are going to do it be available when you block it. Expecting this to be resolved at 10am as per text message or account will be closed.

  • Martin56354261
    🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Come on TSB, this is no way to treat your customers. No updates or communication from you at all about this problem. How many of your customers are affected by this problem?

  • alison_rodwell
    Alison Rodwell (@alison_rodwell) reported

    @TSB our customers are experiencing pending trx double the amount of the actual trx. Eating into their available balance. The trx then settles for the correct amount. Lots of reports from TSB and YB card holders. Is there a known issue? Thanks

  • TomLickley
    Tom Lickley (@TomLickley) reported

    @TSB Thanks Rich for your help and quick reply. For feedback to your team, this kind of thing seems to happen far too frequently with TSB compared to my other current account - appreciate you want to keep things secure and fraud free, it just seems over zealous too often.

  • pdc20202
    pdc2020 (@pdc20202) reported

    @TSB how do I actually talk to a customer service rep? I have an urgent issue to resolve!!!

  • SuhailKhawaja2
    Suhail Khawaja (@SuhailKhawaja2) reported

    @TSB There doesn’t need to 3 layers of security ! It’s rubbish, Lloyds and Barclays don’t have this issue ! Guess TSB customers need to shift their accounts to a more user friendly platform!

  • IanRP
    Ian P (@IanRP) reported

    Unbelievably poor service from @TSB. Asked to change a bank mandate in October 2021 and despite 10 visits to branch and numerous phone calls it still hasn’t happened. I should have realised they were incompetent when they managed to lose the first form.

  • J1Dom
    DomJ1 (@J1Dom) reported

    @SuhailKhawaja2 @TSB The problem with Barclays is their appalling customer service. I would stick with the high security personally. @Barclays is ok as long as nothing goes wrong or as long as you don’t have a query.

  • Martin56354261
    🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB 7 DAYS SINCE I STARTED COMPLAINING ABOUT THIS PROBLEM. No contact from TSB about what's happening to resolve this issue. WHY?

  • sarahyhirons
    Sarah (@sarahyhirons) reported

    @TSB you sent me the How-To notes for the Tel Banking service the other day, where does it say in this document about being transferred to a real person?