TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Live Outage Map Near Norwood, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
Waltham Forest	Login	2 months ago
London	Transactions	2 months ago
London	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  john murphy (@johnaze) reported 32 seconds ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Clyde Blacks (@clyde_blacks) reported 5 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  Ruth Robinson (@RuthRobinsonLon) reported 7 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Sours21 (@Sours211) reported 10 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 13 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Straker Hair NW10 (@StrakerHair) reported 20 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  smodfs (@smodfs) reported 24 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Sours21 (@Sours211) reported 25 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Ian Hankins ✝️ (@amgrumpy) reported 45 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Grego Farray (@GregFarray) reported 48 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Gallon73 (@Gallon73) reported 52 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 56 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay (@jayrocks_666) reported 8 minutes ago

  @TSB hello tsb here it's my money and if I want to send it to another account in MY name I will do, so stop blocking me and if you are going to do it be available when you block it. Expecting this to be resolved at 10am as per text message or account will be closed.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported 12 minutes ago

  @TSB Come on TSB, this is no way to treat your customers. No updates or communication from you at all about this problem. How many of your customers are affected by this problem?

• 
  Alison Rodwell (@alison_rodwell) reported 13 minutes ago

  @TSB our customers are experiencing pending trx double the amount of the actual trx. Eating into their available balance. The trx then settles for the correct amount. Lots of reports from TSB and YB card holders. Is there a known issue? Thanks

• 
  Tom Lickley (@TomLickley) reported 13 minutes ago

  @TSB Thanks Rich for your help and quick reply. For feedback to your team, this kind of thing seems to happen far too frequently with TSB compared to my other current account - appreciate you want to keep things secure and fraud free, it just seems over zealous too often.

• 
  pdc2020 (@pdc20202) reported 14 minutes ago

  @TSB how do I actually talk to a customer service rep? I have an urgent issue to resolve!!!

• 
  Suhail Khawaja (@SuhailKhawaja2) reported 18 minutes ago

  @TSB There doesn’t need to 3 layers of security ! It’s rubbish, Lloyds and Barclays don’t have this issue ! Guess TSB customers need to shift their accounts to a more user friendly platform!

• 
  Ian P (@IanRP) reported 19 minutes ago

  Unbelievably poor service from @TSB. Asked to change a bank mandate in October 2021 and despite 10 visits to branch and numerous phone calls it still hasn’t happened. I should have realised they were incompetent when they managed to lose the first form.

• 
  DomJ1 (@J1Dom) reported 21 minutes ago

  @SuhailKhawaja2 @TSB The problem with Barclays is their appalling customer service. I would stick with the high security personally. @Barclays is ok as long as nothing goes wrong or as long as you don’t have a query.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported 21 minutes ago

  @TSB 7 DAYS SINCE I STARTED COMPLAINING ABOUT THIS PROBLEM. No contact from TSB about what's happening to resolve this issue. WHY?

• 
  Sarah (@sarahyhirons) reported 23 minutes ago

  @TSB you sent me the How-To notes for the Tel Banking service the other day, where does it say in this document about being transferred to a real person?