TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent TSB Bank outage reports came from the following cities: City of Westminster.

City	Problem Type	Report Time
City of Westminster	Transactions	1 month ago
City of London	Transactions	4 months ago
London	Transactions	5 months ago
London	Login	5 months ago
City of London	Mobile App	7 months ago
Wandsworth	Mobile App	7 months ago

Community Discussion

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TSB Bank Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 13 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Ian Hankins ✝️ (@amgrumpy) reported 15 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 41 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Grego Farray (@GregFarray) reported 48 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Cook (@MCOOK73) reported 7 seconds ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 1 minute ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Lee Hewat (@Leehewat28) reported 1 minute ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  alex martin (@jammyjennypokes) reported 3 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 3 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  GillMeg💙 (@Gillmeg) reported 4 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Lois Sandwich (@lois_sandwich) reported 7 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Jim Gardiner (@jimmyg1972) reported 9 minutes ago

  @96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip

• 
  Mareesham (@Mareesham) reported 13 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  Pam Cull (@catsPam12) reported 15 minutes ago

  @TSB site down. Need to make payments.