TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 49 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Grego Farray (@GregFarray) reported 50 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Ian Hankins ✝️ (@amgrumpy) reported 52 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 53 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Ambler (@keithbfc) reported 2 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 5 minutes ago

  @TSB Same error. Cleared cache and data for app then uninstalled & rebooted. Same error.

• 
  MBUR337 (@MBUR337) reported 6 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Sam Reed (@tehreedy) reported 7 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Pam Cull (@catsPam12) reported 11 minutes ago

  @TSB @DJQueen_E Site down again

• 
  Potters (@spotter75) reported 11 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Lee Hewat (@Leehewat28) reported 16 minutes ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  MBUR337 (@MBUR337) reported 17 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Minter79Man (@Minter79Man) reported 18 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  MarcHughes86 (@marc_hughes86) reported 18 minutes ago

  @TSB Not good enough and shouldn’t be an issue in 2026