TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 6 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Grego Farray (@GregFarray) reported 23 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Ian Hankins ✝️ (@amgrumpy) reported 40 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 55 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  King Of Ink Land ® 🐦 ✖️ (@king_body_art) reported 2 minutes ago

  I have se t a DM I am fuming. Your app has blocked me access to paying bills moving my money amount gst other things. This is a disgrace @TSB

• 
  Dean (@deano20111) reported 2 minutes ago

  @TSB Still can't log in ? @tsb

• 
  Pam Cull (@catsPam12) reported 3 minutes ago

  @TSB can’t access the mobile app

• 
  Lee Burkinshaw (@leeburko) reported 9 minutes ago

  @TSB app not working again. Need to get on now

• 
  Tina Joanne (@TinaTribe1) reported 9 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  MBUR337 (@MBUR337) reported 10 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  graeme Tannahill (@graemeT2010) reported 15 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Lucy Dorrington (@TheParentGame) reported 15 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  GillMeg💙 (@Gillmeg) reported 21 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Paschal Ochang (@pascosoft) reported 24 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.