TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Morden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Morden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Morden, England

Latest outage, problems and issue reports in Morden and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 13 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Ian Hankins ✝️ (@amgrumpy) reported 42 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 42 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Burkinshaw (@leeburko) reported 2 minutes ago

  @TSB app not working again. Need to get on now

• 
  MarcHughes86 (@marc_hughes86) reported 4 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  NUFC (@nufcscot) reported 5 minutes ago

  @TSB @HannyLouKing It’s not working for Apple users either

• 
  Emma Holman (@emmah80) reported 6 minutes ago

  @TSB is there an issue with TSB accounts accepting bank transfers? Been trying all day to put some money in my son’s account.

• 
  Andy Harcup (@AndyHarcup) reported 11 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Dmp (@Prosserd68) reported 11 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Ginger Tucci (@Ginger_Tucci) reported 12 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Sharon mckay (@martell0507) reported 13 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 14 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  Michelle Cook (@MCOOK73) reported 18 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡