TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Morden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Morden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Morden, England

Latest outage, problems and issue reports in Morden and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 37 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 57 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 59 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dmp (@Prosserd68) reported 5 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  NUFC (@nufcscot) reported 7 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  Pam Cull (@catsPam12) reported 8 minutes ago

  @TSB can’t access the mobile app

• 
  GillMeg💙 (@Gillmeg) reported 10 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 11 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Sam Reed (@tehreedy) reported 11 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Igor The Giant (@IgorGiant) reported 11 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  MBUR337 (@MBUR337) reported 13 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Simon Parry (@sparry951) reported 13 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Rebecca Catherine Viner (@Beckiviner) reported 13 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.