TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Morden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Morden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Morden, England

Latest outage, problems and issue reports in Morden and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 14 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Ian Hankins ✝️ (@amgrumpy) reported 43 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 56 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Milligan (@Stevemills76) reported 4 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  JaCm (@JaCm2000uk) reported 5 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 8 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Santander UK (@santanderuk) reported 12 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  bishbashbosh (@katharvey2112) reported 16 minutes ago

  @TSB can’t get into my app is there problems?

• 
  Mareesham (@Mareesham) reported 17 minutes ago

  @TSB why is your app down again?

• 
  Dmp (@Prosserd68) reported 20 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Diana (@BohoD1ana) reported 22 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  alex martin (@jammyjennypokes) reported 23 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  SarahNicPA101 (@SPa10165557) reported 24 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service