TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Morden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Morden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Morden, England

Latest outage, problems and issue reports in Morden and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 23 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 36 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 56 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lois Sandwich (@lois_sandwich) reported 5 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  klicea-nicole (@kliceanicole_xo) reported 5 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  Nicola rudge (@Njr8691) reported 7 minutes ago

  @TSB whats going in with your app? I cant log in. Not good enough !

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 10 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  alex martin (@jammyjennypokes) reported 15 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Caroline Wilson (@CarolineWils87) reported 16 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 16 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Matt Smith🐀 (@Yuluthu) reported 20 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  Pam Medlock (@PamMedlock) reported 20 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Ben Dover (@Bendover749) reported 22 minutes ago

  @JJBmufc @TSB The website works fine