TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Mayfair, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mareesham (@Mareesham) reported 8 minutes ago

  @TSB why is your app down again?

• 
  Oli Ashman (@OliAshman) reported 11 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  davemac1976 (@davemac1976) reported 12 minutes ago

  @TSB I have followed everything correctly. Photos taken and green ticks displayed for all details. When I click deposit I get: sorry this service isn't responding. TSB error code MCD19

• 
  Kevin Ouyang (@KevinOuyang8) reported 13 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Keith Ambler (@keithbfc) reported 21 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Geoff (@geoffb37) reported 26 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 26 minutes ago

  @TheySlammedIt @maggiemc1988 @TSB How do you figure that you nugget? Not being able to use a service to move her own money when she wants?

• 
  SarahNicPA101 (@SPa10165557) reported 27 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service

• 
  Maz Scotland (@6pmIsWineTime) reported 27 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  alex martin (@jammyjennypokes) reported 30 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.