TSB Bank status: access issues and outage reports
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
Problems in the last 24 hours in Mayfair, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Mayfair, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
- Mobile App (42%)
- Transactions (23%)
- Login (19%)
- Website (15%)
Live Outage Map Near Mayfair, England
The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Transactions | 1 month ago |
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Waltham Forest
|
Login | 2 months ago |
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London
|
Transactions | 2 months ago |
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London
|
Login | 2 months ago |
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Hackney
|
Mobile App | 3 months ago |
|
City of London
|
Mobile App | 4 months ago |
Community Discussion
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TSB Bank Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandI didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Sours21 (@Sours211) reported from Camden Town, England@TSB can someone help me please my debit card payment is declined
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️ (@brianpaddick) reported from Camberwell, EnglandLetter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Straker Hair NW10 (@StrakerHair) reported from Brentford, England@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Lisa Minot (@lisaminot) reported from Borehamwood, EnglandHey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Grego Farray (@GregFarray) reported from Eltham, England@TSB I'm having problems contacting you and waiting for transfer please help
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Lisa Minot (@lisaminot) reported from Borehamwood, England@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Darren de Vally 🏳️🌈🏳️⚧️ (@darrendevally) reported from Lambeth, England@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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smodfs (@smodfs) reported from Brentford, England@TSB once again your app is broken and can't access my money , yes that's my money
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Dalriada (@Mark__Eadie) reported from Enfield Lock, EnglandTruly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Lisa Minot (@lisaminot) reported from Borehamwood, England@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Free Range Play Ⓥ 🌱 (@JoFreeRangePlay) reported@SwailesRuth @TSB @peter_swailes Oh wow that is good service
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Calum Thornton (@calumbt) reported@TSB my Debit and Trustcard Visa cards don't work at @Tesco pay at pump machines. TSB says speak to Tesco and Tesco says talk to TSB. Can you both get it sorted, I am sure I am not the only customer with this problem.
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Ewan (@wouldneverfly) reported@TSB Would like to order food for me and my family but I am having my card declined everywhere, please help.
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Bindi Blues (@fifepl) reported@TSB debit card cancelled 18/8 now 25/8 and still no new debit card, pathetic service
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Gill Ditch 💙💙👩🏻🎓👩🏻🎓😷😷😷 (@gillditch55) reported@SwailesRuth @TSB @peter_swailes Well done #TSB …I recall trying to get a bank to do this for my dad. Sadly they would not despite my dad having been a customer for 50+ yrs.
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Corrine (@corrinexx) reported@TSB is there an issue with making balance transfers? I've tried a few times and it keeps saying unsuccessful. My boyfriend also has a card that he's trying to balance transfer to and that is also saying unsuccessful.
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Daniel Lay (@Bandit1281) reported@selbie65 @TSB Same issue.
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Amy Thornley (@amytdesign) reported@TSB Are you able to help - we're trying to get a mortgage in principle using your website. We've tried twice on two different laptops, the form doesn't work. On the last page when pressing next it empties the fields and will not submit. Can you help please?
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Selbie Hay (@selbie65) reported@TSB is there a problem with mobile banking log in?, used my existing details, not accepted, does not match records,changed my password and memorable information, tried again , same outcome , does not match our records.
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Me 🏳️🌈 #FBPE FCCT (@teacherinwinch) reported@SwailesRuth @TSB @peter_swailes I think that’s pretty excellent customer service. Do we write to Watchdog and tell them someone actually understands?