TSB Bank

Is TSB Bank down in Mayfair, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Mayfair, Greater London, England 11/21/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Mayfair, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • louiserosa28 Louise Finlayson (@louiserosa28) reported

    @tsb could take a leaf out of @BankofScotland book. Kilmarnock TSB offers no Saturday counter service (despite at least 3 members of staff) BOS 1 min up the road offer everything. Makes all the difference to people who work Mon-Fri.

  • IamPaulMckay Paul Mckay (@IamPaulMckay) reported

    @TSB It's not the browser. I've successfully downloaded pdf's from my Instant Access Account, but when trying the same from my normal account, it just comes up with the error message.

  • Bhoysghirl1888 Bhoysghirl1888 (@Bhoysghirl1888) reported

    @TSB No coz they're being used to watch football. I'll try again tomorrow once they're switched back on You guys really need to sort your online facilities. They're malfunctioning far more often than they should be. Don't think it's a device issue when 3 different ones are being used

  • reecebaker3 reece (@reecebaker3) reported

    @TSB I’ve just opened a new spend and save plus account, got new account details bank card pin all turn up but it’s not working? I’ve got a spend and save normal account, opened the new one but no way of accessing it online?? I’m not sure what to do

  • steved_GT Toffee Balboa™ UTFT ! (@steved_GT) reported

    @TSB have been trying to make an online purchase all morning, but I'm not receiving the Payment Authentiation SMS. Can you help ?

  • Normjeannie Norma Jean (@Normjeannie) reported

    @clairenestor @TSB I've been having the same issue for nearly 40 mins now. Yet again issues with this app.

  • MelissaByJovi MelissaByJovi (@MelissaByJovi) reported

    @TSB Twitter have blocked me from sending some DMs (not to everyone, it makes no sense)… the pop-up about the cookies can’t be closed. All I can do is scroll the whole page, the pop-up stays on screen. So all I can see is a tiny sliver of the website.

  • Bhoysghirl1888 Bhoysghirl1888 (@Bhoysghirl1888) reported

    @clairenestor @TSB Getting same issue now.

  • jar04916062 jar (@jar04916062) reported

    @TSB I’ve been saying it for some time with how appalling TSB is that I am going to close my account, today I have finally done it, with the switching process having started, looking forward to never having to deal with your appalling service, and unreliability again!!

  • MickLAuche Mick L'Auche 🇭🇺🇬🇧🇳🇮🇭🇷🇮🇱🇸🇮 (@MickLAuche) reported

    I used to think banking with my former bank was difficult, so I made the terrible mistake of switching to @TSB. My exbank might have been providing poor service, but banking with TSB is just a nightmare, I wouldn't even call it a "service". I am switching away after a week or so.