TSB Bank

Is TSB Bank down in Mayfair, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Mayfair, Greater London, England 12/18/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Mayfair, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AunMohammed90 Syed Aun Mohammed (@AunMohammed90) reported

    This is becoming quite tedious now @tsb . Your app hasn't been working all morning...

  • Sweety89823850 Sweety (@Sweety89823850) reported

    @TSB Still not working

  • kezney13 kezney (@kezney13) reported

    @TSB I’ve just managed to sign into online banking on my phone. Switched off the sky WiFi and used my phones mobile data (3 mobile) - can sign in this way.

  • monty67 Steve Montgomery (@monty67) reported

    @TSB We are having problems trying to authentic your device.... same error message as numerous times before, @BBCWatchdog hope you are watching.

  • monty67 Steve Montgomery (@monty67) reported

    @TSB @Matt842002 It is not working!! What a BS excuse.

  • becthefox Rebecca Fox (@becthefox) reported

    @TSB It's sky Internet causing a problem. Turn WiFi off and use mobile data to access your app. Hope this helps someone.

  • art_fashy Art_Fashy (@art_fashy) reported

    @stephen2876 @TSB TSB systems are working. They would not publish planned roadworks (unless directly outside a branch) same as they would not be expected to check and publish every inbound route to their services. As I ask, how would they determine outages on systems they don't access or control

  • stephen2876 Stephen Hall (@stephen2876) reported

    @art_fashy @TSB In order to know how to respond to a given situation, you need as much information as possible to make an informed decision. When there are issues, whatever the source, it should be a simple common curtesy to keep your customers as informed as possible.

  • annewmc Anne Mc (@annewmc) reported

    @John170277 @TSB t is a Sky issue but only affecting those services connecting via particular DNS severs. Sky have acknowledged the issue to JISC who provide internet connectivity to universities. See @jiscmi

  • rossuk666 Ross Pickles (@rossuk666) reported

    @dowling_andy @TSB Correct. Sky have a notification on their web site "Online Banking services are currently experiencing technical issues. We are currently urgently investigating the issue." HSBC works fine on my PC but that's no consolation for those that need to use the app.