TSB Bank status: access issues and outage reports
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Highbury, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Highbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
- Mobile App (42%)
- Transactions (23%)
- Login (19%)
- Website (15%)
Live Outage Map Near Highbury, England
The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 1 month ago |
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Login | 2 months ago |
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Transactions | 2 months ago |
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Login | 2 months ago |
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Mobile App | 3 months ago |
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Mobile App | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports Near Highbury, England
Latest outage, problems and issue reports in Highbury and nearby locations:
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Lisa Minot (@lisaminot) reported from Borehamwood, England@TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?
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Sours21 (@Sours211) reported from Camden Town, England@TSB can someone help me please my debit card payment is declined
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Dalriada (@Mark__Eadie) reported from Enfield Lock, EnglandTruly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.
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Straker Hair NW10 (@StrakerHair) reported from Brentford, England@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Lisa Minot (@lisaminot) reported from Borehamwood, EnglandHey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandI didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Lisa Minot (@lisaminot) reported from Borehamwood, England@ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️ (@brianpaddick) reported from Camberwell, EnglandLetter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Grego Farray (@GregFarray) reported from Eltham, England@TSB I'm having problems contacting you and waiting for transfer please help
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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bethany isla ewan (@bethanyiewan) reported@TSB spoke to an advisor who has put me in a queue to the fraud team over 90 minutes ago and line is still just ringing endlessly. Am I in a dead queue? Can you help me please as my card won’t work in person or online because of this!
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rmw (@rmw_19) reported@TSB Do you ever answer the ******* phone on the fraud line? Yours sincerely an extremely pissed off customer of 15 years +
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usman (@usman9099) reported@TSB horrendous service from your end. My transfers have bounced back three times and account overdrawn. Why does your bank not accept payments from overseas customers all of a sudden.Really poor customer service. Never had any issues before this year u have really let me down
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Couch88 (@ACouch88) reported@TSB hi, trying to sign into my tsb app but i get a message saying my log in details have been suspended.
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Craig Clarke (@CraigClarke1) reported@TSB I've been trying your fraud department on the phone and can't get through. Waited over 1 hour every day this week but still no answer. I would appreciate if you could get someone to answer the phone. Unbelievably crap service.
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Natalie Cuozzo (@crumbdelacreme) reported@TSB How do I get my account sorted for fraud when I call and it cuts off after 30 mins of waiting!! Frustrating! Can’t help in branch either!
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Em (@EmTreadwell) reported@TSB just logged in and my credit card has completely disappeared off my home page. Need to pay it off ASAP and now it’s completely gone 😰 please help 😰
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Ade Morris (@Ad1eM) reportedV poor customer service @TSB Paid off credit card balance transfer 3 days before 0% deal ended, but their system pays off 0% deals that still have months to run. Despite phoning, they can't see any problem with this, even though it could cost me £100s in interest @MartinSLewis
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Stefan (@StefanAfrasinei) reporteda month later and @TSB @TSB_News still did not solve my issue with the app. Can't login, can't do anything. Awesome bank.
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Richard Hyland (@richardhyland) reported@TSB your automated phone system is ridiculous. It’s impossible to actually get through to a real person. Can someone call me please