TSB Bank

Is TSB Bank down in Carshalton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Carshalton, Greater London, England 12/22/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Carshalton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • _DavidAshton David Ashton (@_DavidAshton) reported from Loughborough, England

    @TSB performing to its usual poor standards this morning. Nearly half an hour on the phone to them this morning and no answer. Awful customer service. 👎

  • aliharris27 Alison Harris (@aliharris27) reported

    @TSB absolutely shocking customer support. Chat bot is of no use, now been waiting 44 minutes to speak to someone about transactions you have made on my account without any communication or explanation. Seriously unimpressed.

  • atkins_gaynor Gaynor Atkins (@atkins_gaynor) reported

    @TSB as a customer of 36 years, I can honestly say I have now had enough! I will be taking my money and custom elsewhere!

  • yooyinyangg bunda (@yooyinyangg) reported

    @TSB hi, I couldn't log in my account. I received the following message. "Sorry, you can't log in to the app right now as we need to check few things on your account. Please call us on 08000968669 and we'll do our best to get back you online." Kindly advise.

  • TalulahCheese Talulah Cheese (@TalulahCheese) reported

    @TSB been waiting 20 mins (so far) waiting to speak to a customer service operative to get the name on my account changed (this was the bank’s error too by the way) in your Birmingham branch. One person on the desk at lunchtime…bad customer service yet again @TSB

  • WillBHA58 WillBHA58 (@WillBHA58) reported

    @TSB Hi. I've been trying to switch my mortgage (existing TSB customer), but the system is down. Spoke to a helpful person this morning about it. Can you confirm I'll get the quoted rate (5yr, 1.09%) even if rates were to rise while your switching system is down? Thanks

  • Vicky_Stanton Vicky Stanton (@Vicky_Stanton) reported

    @TSB @Xero why do I constantly have issues linking the two of you? Its frustrating. I've tried on 3 browsers today My credentials are right. I can log into my accounts but not via Xero. I don't have the problem with @LloydsBankBiz it's every week TSB. Please help.

  • JonnyTa07893953 Jonny Taylor (@JonnyTa07893953) reported

    @TSB The online mortgage form has some bugs. If I add previous addresses in the ‘address details’ section and click next, it stays on the same section. Also at the end of the form the submit button brings you to an error page. When will this be fixed? Thanks

  • highamnoone Bill (@highamnoone) reported

    @TSB Having probs with business banking, I can get into account but when I try to transfer money it says "please try later" problem is Ivegot a dozen staff who want wages!!!@

  • haggis_nachos dejavu (@haggis_nachos) reported

    @TSB so right now when I can't transfer money between my accounts due to a 010 error. Is that u protecting me? - given how regularly your service is down the thought of u protecting anyone is laughable.