TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 18 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Gallon73 (@Gallon73) reported 21 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 36 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 38 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginger Tucci (@Ginger_Tucci) reported 4 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Lia♡⁶³ (@Lialvvzs) reported 6 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  Steven Redmond (@RedmondSteven) reported 8 minutes ago

  @TSB my internet banking is not working can I get some help please

• 
  Joanne (@hain_joanne) reported 13 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  Lawrence M-M (@prop_power) reported 13 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Alex Jones (@dr_besty) reported 14 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 14 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 16 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  MandyJ (@mjmjejkj) reported 19 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Maz Scotland (@6pmIsWineTime) reported 22 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience