TSB Bank

Is TSB Bank down in Carshalton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Carshalton, Greater London, England 11/24/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • c0nchita_b4nana CheshireCat (@c0nchita_b4nana) reported

    hi @TSB my mum is a very vulnerable pensioner who phoned you straight away for help after her whole pension was ripped out her account after buying a £39 item via an ad on daily Mail app. You did nothing for her it was pending for 4 days & u let it go out. Why? I’d like an answer

  • _kathaar beergrind (@_kathaar) reported

    @TSB every time i try and set up a payment online i get an error. sort that out eh?

  • ha57gma Gayle Allan (@ha57gma) reported

    @TSB extremely disappointed to make a trip to a branch (not local - it’s closed) to be told no ‘counter’ works at the weekend so I can’t pay my bags of coins in, go to the post office or come through the week. Not exactly customer service to be proud of.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB don't know why you need a DM, I described what is happening. This has been raised before as a fault. Surely your technical teams keep a list of what has gone wrong and whether they fix it?

  • A_Clay_Tonne Ash (@A_Clay_Tonne) reported

    @TSB If I report my card damaged through the app and order a replacement, will my current one stop working immediately? I want to order a new card but continue using my current one until the replacement arrives.

  • PullarNeil Neil Pullar 🍋 (@PullarNeil) reported

    @TSB your customer service and staff are an absolute disgrace. Rude, arrogant and with an inability to listen.

  • ab1674 Alison Thornton (@ab1674) reported

    @TSB I'm actually fuming 3 times I've been into 1 of your branches to sort out my daughters account and only today they tell me you've put a block on my daughters account and we've had not one bit of correspondence in regards to this!! Raging doesn't cover it

  • Loveleen_Mahal Lee Mahal (@Loveleen_Mahal) reported

    @TSB @PrideOfBritain Do I need to visit bank now. Why do this now and change . It’s too much if people don’t have access to internet

  • Loveleen_Mahal Lee Mahal (@Loveleen_Mahal) reported

    @TSB @PrideOfBritain Wat a joke ur website is not user friendly . How do I check my account. Why make it so complicated

  • JayB2206 Jay B (@JayB2206) reported

    @TSB your processes are so stale and backwards, all I want to do is change my address, which when I try doing online tells me to phone customer services, when I phone your staff tell me I need to go to a branch!! Ridiculous!!