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TSB Bank

TSB Bank status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, login and transactions.

Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Carshalton, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at TSB Bank

TSB Bank is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dms17869
    David M Stewart (@dms17869) reported

    @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

  • claire_1986w
    claire (@claire_1986w) reported

    @TSB I closed the app down and started again and it has worked,

  • bigdavemanman
    Bigdaveman (@bigdavemanman) reported

    @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!

  • jackstearman
    jack stearman (@jackstearman) reported

    @TSB is you app not working- I try to sign in and it says ‘error, please try again later’

  • kaymetz85
    kayleigh (@kaymetz85) reported

    @TSB @thisisamy_ I'm having same issue

  • spotter75
    Potters (@spotter75) reported

    @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

  • claireywurly
    Claire Morrison (@claireywurly) reported

    @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

  • lairdcwh
    colin (@lairdcwh) reported

    @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

  • davemac1976
    davemac1976 (@davemac1976) reported

    @TSB Your app is not working for depositing cheques. Please investigate

  • pinkjockalypse
    jamie robertson (@pinkjockalypse) reported

    @TSB 5 wks ago I visited TSB in Glasgow city centre to have a direct debit camcelled. Was told a block would be placed on it, so why am I still being billed? You going to refund the 45 pounds I've paid this month - for absolutely NOTHING!??