TSB Bank

Is TSB Bank down in Carshalton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Carshalton, Greater London, England 11/12/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ross11ross WolfieVision (@ross11ross) reported

    Some service that @TSB that I am accused of committing fraud on my own account because I, fully admittedly, like a bet! Pending payments can’t be stopped? @TSB_News So I’m left with my bank cleared out and now sit and wait for a call-back? Awful #customerservice

  • Maf_ElGerrardio Matteo Uzneni (@Maf_ElGerrardio) reported

    @TSB Why would you ask for a direct message when you refused to help

  • PhillipCDUK Phillip Hurrell (@PhillipCDUK) reported

    @TSB How is one supposed to get a new card for my account? I called back in November and it never got processed, I then called 2 weeks ago and still no card sent out! Your website is crap and won't let you order replacement cards. Call Centre crap also! #NeedACard

  • SheffTherapyCen Sarah Roe (@SheffTherapyCen) reported from Dronfield, England

    Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

  • Leigh52661752 Leigh (@Leigh52661752) reported

    @TSB Good morning Beth, I still need to make the withdrawal but it is not urgent so I will contact them myself as clearly they are not competent enough to perform such a simple task as to call a customer of many years.🙄

  • fiwadd euphfee (@fiwadd) reported

    @TSB That’s over 24 hours and my account is still blocked. Emails from companies whose DD were due asking for payment - I have the funds!! Poor poor service - considering closing my account!

  • nataliemolson natalie (@nataliemolson) reported

    @TSB I don’t think that’s relevant, the problem is you don’t do counter service so no customers can withdraw over £500 on weekends. transferred the money over to an account I hold with @Nationwide and went to their branch. They were so so helpful couldn’t do enough for their customers

  • david_odge David Odge (@david_odge) reported

    @TSB been advised i would be contacted by tsb weeks ago ….. Can’t pay any bills or anything due to this … The customer services has been shocking

  • archbase pluto pluto (@archbase) reported

    @Shawh01847889 @TSB I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • MichelleLGa Michelle Garrett (@MichelleLGa) reported

    @TSB Hi. Feedback re recent online security letter - It made my 85yr old mum shake & cry, she didn't understand it. Would've been better to put, as a headline, 'if you don't use your cards online this does not apply'. It says this on the website but you see the problem there...?