TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

• 
  Gallon73 (@Gallon73) reported 10 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 33 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 37 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Ian Hankins ✝️ (@amgrumpy) reported 45 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  illage2 (@illage2) reported 5 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  Phillip Lloyd (@PhillipLL) reported 6 minutes ago

  @TSB OTP not working to log in to online account

• 
  LD1982 (@lynsey_davidson) reported 6 minutes ago

  @TSB going round in circles trying to sign in to online banking. Being told I haven't used my account so need to reregister to then be told I'm already registered. I can't remember my password and it's not letting me reset it

• 
  Simon Parry (@sparry951) reported 7 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Alex Jones (@dr_besty) reported 7 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  sharon (@cutt2425) reported 8 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  alex martin (@jammyjennypokes) reported 17 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Kevin Ouyang (@KevinOuyang8) reported 17 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Minter79Man (@Minter79Man) reported 23 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Keith Ambler (@keithbfc) reported 23 minutes ago

  @TSB Seems to be working now after a restart, but very very slow