TSB Bank

Is TSB Bank down in Carshalton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Carshalton, Greater London, England 11/17/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieJohnston15 Julie Johnston (@JulieJohnston15) reported from Glasgow, Scotland

    @TSB Yes, we've had access to the accounts for nearly 10 years. We've got a financial guardianship, issued by the Sheriff Court in Glasgow. Peter doesn't have capacity to run his accounts, so we were given the order so we could deal with it. Do you want details of accounts?

  • TSB_News TSB News (@TSB_News) reported

    @TSB said: "Consumers urgently need a Ministerial position that ensures online and telco companies make drastic improvements to keep their users safe. “In the meantime, @TSB will continue helping customers repair the damage caused on these platforms - with vital refund support."

  • JackieRossa_ Jackie Rossa (@JackieRossa_) reported

    @TSB your gallowtree branch in Leicester is terrible, always closed for staff meetings or lunch, and when you do go in, staff are rude. Just switched to you. Bad decision

  • ada_lawren Lawren (@ada_lawren) reported

    @TSB The problem persists

  • AdamConlon15 Adam Conlon independent media (@AdamConlon15) reported from Manchester, England

    @TSB are definitely having problems against can't even make payments online now or in a shop can not draw cash out which will probably go down as well as some point,can still log into my banking app but it's useless if I can't use my card @DowndetectorUK

  • AndReselling ThisAndThatSelling (@AndReselling) reported

    @TSB your site won’t let me approve payments. I can reject them but not approve them

  • Tim_Hewitt1 TimHewitt (@Tim_Hewitt1) reported

    @TSB Can you at least tell us they are actually working on restoring these extremely basic features that you used to provide? And then give us a time estimate, say 6 months or a year?

  • burningcitreon burningcitreon (@burningcitreon) reported

    @tsb what does unexpected error RE=0 ET=1 rc=-8 ec=-31 mean? Trying to look at my statement via online banking app, android. Unable to do so for hours.

  • Mr_DaveJackson David Jackson (@Mr_DaveJackson) reported

    @TSB Hi. Is it standard practice that cashiers close an hour before the branch? It would be helpful if this info was on the website. Oh, & congrats on employing the rude & patronising staff that berated me for not knowing this, arguing that bank hours hadn’t changed in 200 years

  • ngeverett nathan (@ngeverett) reported

    @TSB Hi, is there a problem with downloading/viewing statements? I haven't been able to access them via the app or web browser all day.