TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

• 
  Gallon73 (@Gallon73) reported 31 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 49 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Ian Hankins ✝️ (@amgrumpy) reported 49 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 54 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginger Tucci (@Ginger_Tucci) reported 51 seconds ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Helen May (@Nito_Onna_Helen) reported 6 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Revatron (@D_Revatron) reported 11 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  Leanne Walsh (@LeanneLwalsh19) reported 12 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.

• 
  Minter79Man (@Minter79Man) reported 12 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Caroline Wilson (@CarolineWils87) reported 13 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  JacquiB (@tripsfantastic) reported 16 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Pam Cull (@catsPam12) reported 17 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Tj (@LufcTj93) reported 26 minutes ago

  Take it @TSB just go on the piss on Fridays? Nothing working last Friday now can’t receive payment into an account Joke of a firm. 👍🏻

• 
  Rebecca Catherine Viner (@Beckiviner) reported 27 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB