TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Carshalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 3 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Gallon73 (@Gallon73) reported 3 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 11 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 39 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie (@Sossie26) reported 3 minutes ago

  @TSB is there a problem with logging into accounts? I keep getting error messages on the app and online that won’t let me login.

• 
  LaughingGravy (@LGravy15834) reported 5 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Paul Jasper Upton (@j45p3r1973) reported 5 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  Ben Dover (@Bendover749) reported 6 minutes ago

  @JJBmufc @TSB The website works fine

• 
  Vincenzosir (@Vincenzosir) reported 10 minutes ago

  Your Chat Function in your app isn't working? @TSB

• 
  Drew Mc (@DrewMcc07) reported 10 minutes ago

  @TSB can you confirm the app is down (again) ?

• 
  Lois Sandwich (@lois_sandwich) reported 11 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 12 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  FootballxSociety (@FootballSoc_) reported 14 minutes ago

  @TSB @emskij1976 Same here can't login

• 
  Joanne (@hain_joanne) reported 14 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?