TSB Bank

Is TSB Bank down in East Acton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in East Acton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in East Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in East Acton, Greater London, England 11/06/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Live Outage Map Near East Acton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near East Acton, England

Latest outage, problems and issue reports in East Acton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported

    @TSB I need to pay in a cheque. My local branch was closed permanently so I have to travel an extra 20mins to get to the nearest branch. I work Monday to Friday. The nearest branch no longer is open on Saturdays. How do I pay in my cheque? Absolutely appalling service!

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported

    @TSB Ok, and how do I claim back the postage? The changes tsb have made over the past few years have cost me as a customer. I could walk to the branch and pay a check in. Total cost: £0 now I have to pay for parking to get to either a branch or a post office or I have to pay for…1/2

  • AlastairMitch14 Alastair Mitchell (@AlastairMitch14) reported

    @TSB My resolution this year is to find a bank that treats its customers with a bit of respect and decency. 19 years of tsb and I think a rock would have better customer service.

  • dthecosplayer Delilah (@dthecosplayer) reported

    @TSB my card is due to expire this month and I haven't received a new card yet. I can no longer use my current card for online purchases as it says 'This card can't be verified' can you help?

  • Maggie_J_W M (@Maggie_J_W) reported

    @TSB_News @TSB I was trying to pay into an ISA in my own name and you've now blocked all my accounts and after half and hour on the phone answering intrusive questions still blocked. You might be refunding people but I now can't even access my own money. Hardly award winning.

  • UKdesigalsays UKGalSays (@UKdesigalsays) reported

    @TSB raised a dispute over a transaction using online forms.I was unsure of which form to fill so filled both Service not received & refund not received.However, Deepak from disputes team was unprofessional hasnt read/responded to email properly. Please get in touch with me ASAP!

  • CarolAnneSabrin Carol-Anne Sabrina (@CarolAnneSabrin) reported

    @TSB I have just spoken to one of your lovely customer service agents Gemma (she had a Geordie accent) and she was such a superstar did everything to fix what another company has ruined. she was so professional and empathetic, a credit to your company. please let her manager know

  • AnnaDen11083186 Anna Denton (@AnnaDen11083186) reported

    @TSB currently waiting for 58 minutes on one phone and 28 on another. Customer service bypass.

  • TheRossOwenShow The Ross Owen Show 🎙️ (@TheRossOwenShow) reported

    @TSB as a customer of yours for many years I’m very disappointed that your live chat and phone lines are operated by bots who don’t even understand my question. Waste of time

  • Javopolis_ Javopolis_ (@Javopolis_) reported

    @TSB I am having issues with Apple Pay using my TSB card. I currently cannot use it to travel at TFL stations. Can you please look into this as I do not want to get stranded. Thank you.