TSB Bank status: access issues and outage reports

Problems in the last 24 hours in East Acton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in East Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Live Outage Map Near East Acton, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
Waltham Forest	Login	2 months ago
London	Transactions	2 months ago
London	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near East Acton, England

Latest outage, problems and issue reports in East Acton and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 5 seconds ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Sours21 (@Sours211) reported 9 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 9 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Dalriada (@Mark__Eadie) reported 20 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 33 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Straker Hair NW10 (@StrakerHair) reported 34 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 38 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Lisa Minot (@lisaminot) reported 40 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Sours21 (@Sours211) reported 42 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Lisa Minot (@lisaminot) reported 44 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  john murphy (@johnaze) reported 54 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Ian Hankins ✝️ (@amgrumpy) reported 57 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  davemac1976 (@davemac1976) reported 5 minutes ago

  @TSB I have followed everything correctly. Photos taken and green ticks displayed for all details. When I click deposit I get: sorry this service isn't responding. TSB error code MCD19

• 
  davemac1976 (@davemac1976) reported 6 minutes ago

  @TSB Your app is not working for depositing cheques. Please investigate

• 
  jack stearman (@jackstearman) reported 6 minutes ago

  @PCYintheCLE @TSB I could log in manually - but when Face ID wouldn’t let me do it

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 8 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  Joanne (@hain_joanne) reported 9 minutes ago

  @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

• 
  Mark Robinson (@markrob1147) reported 10 minutes ago

  @TSB I can use the web site but not the app at all. It's too many things now with tsb I'll be leaving your banking next week when I can

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 10 minutes ago

  @preciousphece @TSB Sorry Precious @TSB are a terrible and institutionally dehumanising bank They do what they want and answer to no one

• 
  Katie (@paterson_07) reported 11 minutes ago

  @TSB Hi, is there an issue with faster payments? I’ve been trying to transfer money from another account that I do regularly and it’s saying TSB don’t accept faster payments. I’ve never had this issue before, thanks

• 
  Товарищ ирландец (@ahdamnpahpah) reported 14 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  davemac1976 (@davemac1976) reported 17 minutes ago

  @TSB I have sent the photo. My son who is also a tsb customer has also just tried to deposit a different cheque on his own account and is also unable to do so with the same error code