Virgin Media outages and service status in West Sussex, England

Problems in the last 24 hours in West Sussex, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Hove, Lancing, Horsham, and Maidenbower.

City	Problem Type	Report Time
Crawley	Total Blackout	3 days ago
Crawley	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Sussex, England

Latest outage, problems and issue reports in West Sussex and nearby locations:

• 
  Nick Weston 🇪🇺 (@Sussexmerlins) reported 4 minutes ago from Hove, England

  @yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?

• 
  Oscar💸 (@OPettit17) reported 5 minutes ago from Hove, England

  @virginmedia would be nice if you fixed the problem in Mile Oak, what else am I meant to do in lockdown other than sit on my phone

• 
  Matt (@mattiem1976) reported 5 minutes ago from Sompting, England

  @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

• 
  Nick Weston 🇪🇺 (@Sussexmerlins) reported 7 minutes ago from Hove, England

  @yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy

• 
  Mercer (@Mercer4Bud) reported 10 minutes ago from Hove, England

  @virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits

• 
  Keri Kennedy (@beadyface) reported 10 minutes ago from Hove, England

  @virginmedia It didn’t work, box was reset, tried to use online help, still not working.

• 
  JMRCS (@JMRChauffeurs) reported 14 minutes ago from Crawley, England

  @virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 14 minutes ago from Shoreham-by-Sea, England

  @virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!

• 
  Iain (@Skiddles1985) reported 16 minutes ago from Crawley, England

  @matt_johnson_89 @virginmedia I would take BT/Sky back in an instant if I could, bloody trees blocking the signal means I can’t!

• 
  James Crouch (@JMOC89) reported 20 minutes ago from Hove, England

  @virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service

• 
  Nick Weston 🇪🇺 (@Sussexmerlins) reported 28 minutes ago from Hove, England

  @yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?

• 
  Joe Johnson (@joe__johnson__) reported 34 minutes ago from Crawley, England

  @virginmedia broadband has just gone down in Crawley (RH postcode)

• 
  Prof Priya Deshingkar (@priyadeshingkar) reported 36 minutes ago from Hove, England

  @virginmedia Broadband has been v slow for days and seems to be completely down today.

• 
  OldFootballProgramme (@oldfootballprog) reported 36 minutes ago from Worthing District, England

  @virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?

• 
  Matt (@mattiem1976) reported 37 minutes ago from Sompting, England

  @virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards

• 
  stephen leppard (@steveleppard) reported 44 minutes ago from Shoreham-by-Sea, England

  When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo

• 
  STun (@DrSTun) reported 46 minutes ago from Hove, England

  @virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 52 minutes ago from Hove, England

  @TonyMaudsley1 @virginmedia Because they are crap

• 
  Jess Slater (@Slater1Jess) reported 56 minutes ago from Hove, England

  @virginmedia our service has gone down for the 2nd time in 3 days and we are now being told we cannot get an engineer until Saturday morning. This is unacceptable and we are unable to speak to anyone to register a complaint. Please advise us with the issue and how to resolve this

• 
  Patricia 💜 (@Mamafish_TW) reported 59 minutes ago from Hove, England

  @virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⭕ Toni Geens 🍍 (bam.zoom) (@hamsterpranks) reported 6 minutes ago

  Hey @virginmedia we just took out a new contract with you, had our box fitted on Friday, reprogrammed on Saturday due to an outage. Now we've just gone over 24 hours with no internet or TV yet again and the fix times constantly being pushed back. What's your cancellation period?

• 
  Adrienne Ayres (@adrienne_ayres) reported 6 minutes ago

  @virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???

• 
  stepHen (@UTLR1888) reported 8 minutes ago

  @virginmedia Do you require any further help?

• 
  Lucia (@LadyLucia05) reported 12 minutes ago

  @virginmedia Well im hope now and service is still not restored

• 
  Ollyp3 (@ollyp3) reported 13 minutes ago

  @Benleo @virginmedia Wait - you have to stay on a contract or cancel. Why can't they just cancel what you were sold, give you the compensation (which they are legally required to on Ofcom auto compensation anyway for lost connectivity) and fix your service urgently. I cannot believe you are being held to a missed contract without the perks of said contract! Apalling

• 
  Ian Lythgoe (@IanLythgoe4) reported 14 minutes ago

  @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

• 
  CHOPPERFAN34 (@CHOPPERFAN34) reported 14 minutes ago

  @PlinkFuel @virginmedia I’m almost certain it is fibre optic it just goes down all the time

• 
  Michael Clarkson (@ria_747) reported 18 minutes ago

  @Stephencheatley @virginmedia Just get freeview or freesat, Stephen. I’ve got Virgin media broadband and to be fair I’ve never had any problems.

• 
  moo deng (@teamwedge999) reported 23 minutes ago

  .@virginmedia have gone back on the contract I was offered. Now trying to charge me £432 for a month's bill when it should only be £14.15. Shocking customer service.

• 
  SinfulScorpio (@_SinfulScorpio_) reported 25 minutes ago

  @BlancoGoGo @virginmedia Well that sucks. These things should be fine