Virgin Media outages and service status in West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around West Sussex, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (33%)
- Total Blackout (33%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Sussex, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Sussex, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley, and Maidenbower.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 16 days ago |
Community Discussion
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Virgin Media Issues Reports Near West Sussex, England
Latest outage, problems and issue reports in West Sussex and nearby locations:
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Niki hardcore (@NicholaHarcourt) reported from Shoreham-by-Sea, England@virginmedia absolutely disgusted with the service
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Alison Braganza 🌟💙 (@alibeeson) reported from Crawley, England@virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID
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SUPERSONIC INC., PODCAST & 90s RADIO SHOW (@Supersonic_Inc) reported from Hove, England@virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.
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John Echeverri (@JohnEcheverriUK) reported from Shoreham-by-Sea, England@virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea
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Patricia 💜 (@Mamafish_TW) reported from Hove, England@virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Stitch Music (@StitchMusicGFI) reported from Crawley, England@virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it
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Stevewestsussex (@stevewestsussex) reported from Sompting, England@virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru
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Charlie Toon (@Charlie_A_Toon) reported from Crawley, EnglandIs your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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Becci Cohen (@BecciCohen) reported from Worthing District, EnglandIt must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!
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Keri Kennedy (@beadyface) reported from Hove, England@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Panda Creative Ltd (@panda_creative) reported from Sompting, England@Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.
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Dean (@deanocranfield) reported from Witley, England@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England@virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.
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mattieb (@mattie_b83) reported from Crawley, EnglandWhat a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England@virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!
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Matt (@mattiem1976) reported from Sompting, England@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mike davies (@DavMichael) reported@virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?
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Chib Ma Nib (@chibmanib) reported@virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days
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Lubdub (@LubZafar) reported@virginmedia Even your bot is glitching. Someone needs to fix this problem asap.
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Big Spice (@bigmanspice) reportedVirgin Media won’t let me cancel my contract in peace kmt
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Marc (@marcleigh) reported@o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify
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kyle (@kyle_llooppyy) reported@virginmedia I can’t get through on the phone I need help!
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Daniel (@reniferlopez) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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MissHeadShotTV (@MsHeadshot) reported@virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.
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Roger Green (@RogerGreen2009) reported@entrustTMF @virginmedia I got a ‘3’5g router that pulls down the 5g signal, it was as fast as my Virgin Media 200+gbps and more reliable. £25/month. If you’ve no 5g coverage starlink is offering £35 a month.
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Stanley Percival Simmonds (@simmo1024) reportedIn addition, ISP have controls that block content. Virgin Media for example have a fairly fine-tunable system. If you go into any school of college, their internet is filtered. The technology exists to enable the bill payer to control internet access. But of course this is not, and never has been about protecting children, it is about digital ID.