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Virgin Media

Virgin Media outages and service status in Lancing, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Lancing, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 15, 11:41 AM GMT+1.
  • 63% TV (63%)
  • 25% Internet (25%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Lancing come from postal codes BN15 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.

CityProblem TypeReport Time
Worthing TV 10 hours ago
Brighton TV 1 day ago
Brighton TV 1 day ago
Worthing TV 1 day ago
Brighton TV 1 day ago
Worthing Internet 1 day ago

Nearby cities with recent reports

Brighton

11 recent signals

1 day ago
Worthing

5 recent signals

10 hours ago
Hove

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • MrBrianRoe
    Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.

  • richardscovell
    🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

  • tommyp2222
    Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling

  • JohnAndGinger
    John And Ginger (@JohnAndGinger) reported from Woodingdean, England

    @vmbusiness Any news? I’m s not working still.

  • mejones2121
    Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service

  • CharlesB2T
    Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith

  • FragileCreature
    Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards

  • Angelsirius1
    Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • mejones2121
    Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown

  • BecciCohen
    Becci Cohen (@BecciCohen) reported from Worthing District, England

    It must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!

  • INEya_veganfood
    RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @KarenWolman @virginmedia absolutely horrendous customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JPWOZNIAK
    JAN WOZNIAK (@JPWOZNIAK) reported

    @virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?

  • Why__OMG__Why
    G HUNTer (@Why__OMG__Why) reported

    @DowndetectorUK found alternative ways of watching ITV1. get a clearer constant picture than Virgin Media. Several sources at zero cost. With the constant problems and ever increasing costs, I don't mind if I get interrupted tv at such an enormous discount.

  • athomaswrites
    Andrew Thomas (@athomaswrites) reported

    @virginmedia Yup - my bill (Teesside) has gone up about a tenner, but my service is worse than ever. I'm seriously considering Starlink...

  • txddyrilxy
    Teddy (@txddyrilxy) reported

    @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.

  • paulmc_96
    Paul McKigen (@paulmc_96) reported

    @status_is_down virgin media back down....again

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @virginmedia so channels are down and can't even go on the status on your website as that's down. When you will start compensation for your unreliable service or do I need to send another complaint through? Only way you'll take notice

  • cleinofficial
    Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported

    Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?

  • Mortalportal01
    Michael Portal (@Mortalportal01) reported

    @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

  • martyncoombes72
    martyn coombes (@martyncoombes72) reported

    @Jennababes @virginmedia There is an outage

  • loopyloupy
    lou pitt 🤓 (@loopyloupy) reported

    @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****