Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 03/23/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing Wi-fi
United KingdomWorthing Internet
United KingdomBrighton E-mail
United KingdomBrighton E-mail
United KingdomBrighton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    @virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs

  • vickyleech75 Vicky Leech (@vickyleech75) reported from Littlehampton, England

    @virginmedia Could not offer services at new address so contract cancelled-now telling me I owe £200 & will send bailiffs round-despite murmurous phone calls to get this sorted & raising an urgent complaint 6 wks ago. Have taken advice from @Ofcom and @CISASUK Utter disgrace.

  • panda_creative Panda Creative Ltd (@panda_creative) reported from Sompting, England

    @Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week

  • mike_the_frog Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England

    @virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.

  • 619Ballard Sam Ballard (@619Ballard) reported from Littlehampton, England

    @bobster76 @virginmedia Maybe their WiFi is down 😂😂

  • macfarlane1 Paul Macfarlane (@macfarlane1) reported from Worthing, England

    @virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues

  • katestar Katie ⚔️ (@katestar) reported from Worthing, England

    @virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm

  • mike_the_frog Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England

    @virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!

  • EL_FLOREZ_ END OF LEVEL BOSS (@EL_FLOREZ_) reported from Brighton and Hove, England

    @virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri

  • PeterNooneComms Peter Noone (@PeterNooneComms) reported from Worthing, England

    Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • larcowan Larry Cowan (@larcowan) reported

    @virginmedia he he, do you really think I have another 12 hours to sit and wait on reply, are you serious? Have you no better solution? really well how do you email my bill? I find that sad that you operate like Ryan Air, with no way for a customer contacting you.

  • larcowan Larry Cowan (@larcowan) reported

    @virginmedia thanks for not helping, I'm just going to cancel. Virgin Media don't care about customers, as you can see from all the negative comments on your social media, not one positive message did I find in them all

  • TD9Games Tiarnan (@TD9Games) reported

    Virgin Media please fix your Internet oh my god I am just trying to stream here and WiFi has crashed 6 times during stream and now it won't come back on I pay too much money a month for this to happen

  • MrsNels58173982 Mrs Nelson (@MrsNels58173982) reported

    So yet another evening unable to watch TV because Virgin fails to provide a service. And they have the nerve to increase prices. I'm seriously fed up now @virginmedia @virginhelp

  • ali_attalla 3lawe (@ali_attalla) reported

    @virginmedia Raised. They don't do anything. And stop saying you understand my frustration. Get your package installed after 2 months and it works for 2 days then doesn't work for 3 months and all you hear from a ****** ISP is we are sorry, just wait. Experience that then see how you feel

  • Kevneilson Kev Neilson (@Kevneilson) reported

    @virginmedia The pre-installation team are useless. Took me 6 attempts to finally resolve my issue. Cheers.

  • TD9Games Tiarnan (@TD9Games) reported

    @virginmedia pls for the love of God fix this

  • larcowan Larry Cowan (@larcowan) reported

    @virginmedia I'm just going to cancel as you still refuse to help me. I tried my best, but I can't deal with a company that can't be contactable. Sad really, In face I don't think I will ever use a Virgin Product again. I can't believe you won't even reach out to help me?

  • GeoffTremble olly page 💙 (@GeoffTremble) reported

    @virginmedia Thanks. No known issues but appliances have been dropping off all day, having to resign Alexas, mobiles in etc. Doing the normal, turn off - reset routine now.

  • GeorgeNickey Nickey George (@GeorgeNickey) reported

    @virginmedia This is ridiculous, it's been doing it for weeks now, I've seen so many customers complain of the same issue & only now something's being done.