Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing, and Hove.

City	Problem Type	Report Time
Brighton	Internet	3 days ago
Brighton	Internet	4 days ago
Brighton	Internet	10 days ago
Burgess Hill	Internet	10 days ago
Brighton	TV	11 days ago
Brighton	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Churchlard (@churchlard) reported 56 seconds ago from Sompting, England

  @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

• 
  Anne Webb (@AnneWebb777) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

• 
  Dave Tulley (@Tulley122) reported 3 minutes ago from Worthing, England

  @virginmedia tv not working any help

• 
  Danny Williamson (@Sacto_King_UK) reported 5 minutes ago from Worthing, England

  @virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?

• 
  Anne Webb (@AnneWebb777) reported 7 minutes ago from Brighton and Hove, England

  @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

• 
  Brian Roe (@indiointernet) reported 9 minutes ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

• 
  Anne Webb (@AnneWebb777) reported 10 minutes ago from Brighton and Hove, England

  @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

• 
  ydnam (@dizzymabil) reported 11 minutes ago from Sompting, England

  @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

• 
  Fragile Creatures (@FragileCreature) reported 13 minutes ago from Brighton and Hove, England

  I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

• 
  Brian Roe (@MrBrianRoe) reported 16 minutes ago from Brighton and Hove, England

  @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

• 
  Michael Jones (@mejones2121) reported 20 minutes ago from Woodingdean, England

  @virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown

• 
  Sara (@sara_saehasti) reported 25 minutes ago from Worthing, England

  @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

• 
  Richard Williams (@5waysRichard) reported 25 minutes ago from Brighton and Hove, England

  @virginmedia why would my Virgin internet go down at about 0045 every night ?

• 
  Fragile Creatures (@FragileCreature) reported 35 minutes ago from Brighton and Hove, England

  @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

• 
  Gary Pleece (@garypleece) reported 36 minutes ago from Brighton and Hove, England

  @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

• 
  Danny Williamson (@Sacto_King_UK) reported 40 minutes ago from Worthing, England

  @virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?

• 
  Churchlard (@churchlard) reported 47 minutes ago from Sompting, England

  @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

• 
  TheGreyAmbition (@GreyAmbition) reported 50 minutes ago from Brighton and Hove, England

  9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

• 
  ydnam (@dizzymabil) reported 55 minutes ago from Sompting, England

  @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 60 minutes ago from Burgess Hill, England

  Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  a staunch advocate of things (@fahadiiae) reported 7 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

• 
  Rach A (@Rach_EL_1982) reported 12 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Martyn Lucas (@Martyn_Lucas) reported 14 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it

• 
  Paddy Sweeney (@PaddySw99745534) reported 23 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney

• 
  Paddy Sweeney (@PaddySw99745534) reported 25 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Irate_Jobbie (@Irate_Jobbie) reported 25 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Paul Green (@pgreen83) reported 26 minutes ago

  @virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.

• 
  Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported 29 minutes ago

  Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

• 
  Alan Wright 🦫 (@Alanw47) reported 30 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 30 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…