Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 12/04/2025 16:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Littlehampton, Burgess Hill, Worthing and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Wi-fi
United KingdomBrighton Internet
United KingdomLittlehampton TV
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton TV

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Brighton and Hove, England

    @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia tv and WiFi down in BN14?

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

  • Angelsirius1 Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @KarenWolman @virginmedia absolutely horrendous customer service.

  • beadyface Keri Kennedy (@beadyface) reported from Hove, England

    @virginmedia It didn’t work, box was reset, tried to use online help, still not working.

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

  • esjexe Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

  • MeMyselfAndLife Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England

    @HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester

  • mattiem1976 Matt (@mattiem1976) reported from Sompting, England

    @virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia Any idea when issues in BN14 will be fixed?

  • sara_saehasti Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia It's your customer service that isn't working. And our broadband router.

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!

  • Tulley122 Dave Tulley (@Tulley122) reported from Worthing, England

    @virginmedia tv not working any help

  • helenkellar Helen Kellar (@helenkellar) reported from Brighton and Hove, England

    @virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hinagesh Nagesh (@hinagesh) reported

    @virginmedia @virginmedia Not sure how can you force a customer to pay when customer didn't accept your terms or not received a contract. Where is the physical or electronic sign on the contract? @Ofcom Please look into this type of fraud.

  • NovelNotes Alex NovelNotes (@NovelNotes) reported

    @virginmedia Yes I have checked that and it shows some people are having issues in my area, but no other information beyond that. The links keep taking me in circles with no information on what the issue is or how to fix it

  • fIickrniall izzy ♡’s louis (@fIickrniall) reported

    @virginmedia @END3RMANSDISC wtf lucky i want a virgin media notice

  • furrymoocat Alex Bell (@furrymoocat) reported

    @PAllen @virginmedia It’s been longer than that... started mid feb. The date for sorting it gets pushed again and again and again. Can’t work, kids can’t do homework, can’t watch tv. Appallingly crap!

  • Handsy_ Stephen Hands (@Handsy_) reported

    @virginmedia No fix time was given on the phone. My router is not showing any error symbols (I have the solid white bar at the bottom). I am unable to work, please can you help

  • iamdk82 DK (@iamdk82) reported

    @bt_uk or @EE Can you provide me better Fraud & SPAM protection? Will be happy to move out from @virginmedia as they don’t seem to care for a pain faced by a customer.

  • hinagesh Nagesh (@hinagesh) reported

    @virginmedia @virginmedia I am happy to continue if you provide a service. But you are not capable of **** this, It's your fault, why should i pay? I can't dream about and take the house where you provide a service. It reflects the slavery, are we still living in that era?

  • Malcy7 Malcolm Saunders (@Malcy7) reported

    @virginmedia So what can I do? My wifi is extremely intermittent? And please don't tell me to reboot/reset/call customer services/go to the VM help page.........😒

  • jlovattyoung Jonathan Lovatt-Young (@jlovattyoung) reported

    @virginmedia Understood, but it was installed in a bad place to begin with, so I can't get the secondary glazing in. Do you sell the boxes - I'll do it myself?

  • ChrisG1989afc Chris Glenn (@ChrisG1989afc) reported

    @virginmedia @JakeOKane Virgin media fan turned sour here, cancellation is a must now sadly. Piss poor.