Virgin Media outages and service status in Lancing, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received May 15, 11:41 AM GMT+1.
- TV (63%)
- Internet (25%)
- E-mail (4%)
- Wi-fi (4%)
- Phone (4%)
The latest reports from users having issues in Lancing come from postal codes BN15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing
|
TV | 1 day ago |
|
Brighton
|
TV | 2 days ago |
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Brighton
|
TV | 2 days ago |
|
Worthing
|
TV | 2 days ago |
|
Brighton
|
TV | 2 days ago |
|
Worthing
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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OldFootballProgramme (@oldfootballprog) reported from Worthing District, England@virginmedia Worthing BN11 seems to be down
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, EnglandHi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years
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Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England@MontyWanty @virginmedia Never said it was!
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, EnglandI've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Becci Cohen (@BecciCohen) reported from Worthing District, EnglandIt must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘 (@gismotigga) reported from Hove, England@TonyMaudsley1 @virginmedia Because they are crap
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Tom Pritchard (@tommyp2222) reported from Worthing, England@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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🏳️🌈 #SociallyDistancingRick 🏳️🌈 (@richardscovell) reported from Brighton and Hove, England3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”
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RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England@KarenWolman @virginmedia absolutely horrendous customer service.
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Junior (@wavell_mark) reported from Hove, England@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.
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Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘 (@gismotigga) reported from Brighton and Hove, England@ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Phil (@palewis1) reported from Worthing, England@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tracy_s (@tracy_s1) reported@virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?
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lou pitt 🤓 (@loopyloupy) reported@virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****
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Orla "You're not a sucker to have integrity" (@Orlaaus) reported@TadhgHickey worst day for Virgin Media TV service to go down!
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Matthew Holmes (@matthewailin) reported@virginmedia You boys going to sort this out tonight or are we still waiting for yesterday morning’s expected fix?
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Simon Parry (@sparry951) reported@virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA
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South Coast Commuter (@CS_Hants) reportedWell, turns out @skytv are just as useless as @virginmedia. Installed broadband today, forgot to sort out TV and Virgin TV doesnt work with Sky fibre. Now have no telly until they find an install date. Why is this so complicated, why are these firms allowed to be so poor @Ofcom
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Chris (@chrisdawson_1) reported@virginmedia Morning I am trying to claim the switching credit and submit the proof from my old provider but there doesn't seem a way to do this anywhere. Can you help please?
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Bigwows 💚🤍💜 ✖️✖️🏴 (@bigwows) reported@cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.
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Dave (@Dave_Syracuse) reported@VirginMedia you're wifi isn't working again. Your say you'll fix it by the 19th of May but that isn't good enough. I pay you for reliable wifi connection every day. I'm not receiving that. This is a formal complaint and I expect to be reimbursed for my stress and inconvenience.
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Zoey (@YngZoey) reported@virginmedia is there a issue with landlines, can’t recive calls or make them?