Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 02/16/2026 07:05

February 16: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Burgess Hill and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing Internet
United KingdomBurgess Hill Wi-fi
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    Stop sending bigger bills & threatening emails @virginmedia @libertyglobal & sort things out! Account cancelled & services stopped on 18.10 but you are billing me from 19.10 despite no services! Impossible to speak to you & complaint sent not yet resolved.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away

  • SiCornwell Simon (@SiCornwell) reported from Brighton and Hove, England

    Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

  • ChloeWhytee Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England

    @virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia

  • Brown3P Peter Brownings (@Brown3P) reported from Plumpton Green, England

    @virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.

  • MikeHobden Mike Hobden (@MikeHobden) reported from Worthing, England

    @virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?

  • stevewestsussex Stevewestsussex (@stevewestsussex) reported from Sompting, England

    @virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cerbross Cerbross 🌟 Commissions Open (@Cerbross) reported

    My Internet has been down for like half a week now There's literally nothing I can do about it either **** sucks @virginmedia

  • ngirvin20 (❍ᴥ❍Ʋ) (@ngirvin20) reported

    Not sure if @edfenergy or @virginmedia has the worst customer service: both absolutely love to pinball from one person to another and doesn’t get anything sorted for ***** sake, wasting few hours of my time talking to 10 different people

  • nw6_residents NW6 Residents (@nw6_residents) reported

    @virginmedia Don’t worry I called your tech team and got it sorted! Apparently 1000’s of your customers email accounts have been locked due to a Spam problem so you should have informed me of that.. It would have saved me some time!

  • TheRevRants The Reverend (@TheRevRants) reported

    @virginmedia I have wasted countless hours on hold to incompetent and lying staff over the many years since Virgin took over Telewest/Blueyonder. The most serious issue, I was just told that 'Virgin didn't offer' the package that I had been sold. Not wasting any more time thanks.

  • Rihaines Richard Haines (@Rihaines) reported

    @k_faulkner @virginmedia @jimconey Sky, new customers for sky TV & sport £41/month but for loyal customers (15+ years) it’s £70/month. Until you are forced to phone and complain and they adjust down only for it to go back up when special dispensation ends. Our commercial world values new over existing customers

  • Martin84Collins Martin Collins (@Martin84Collins) reported

    @virginmedia Your service page has updated problem in the area that's all I needed to know cheers.

  • Jetblast787 Ali (@Jetblast787) reported

    @virginmedia @ruskin147 I'm facing the same issue in the same area; it's impossible to use the web now as it keeps cutting out and reconnecting every 20 seconds. Only light on the router is the solid white light; resetting the hub also has no effect on the issue.

  • ymainier Yann Mainier (@ymainier) reported

    @virginmedia Sure: my internet connection is on and off since yesterday 5:00. I've restarted my hub and make sure that everything is wired correctly following the steps on the help site. Service was saying that everything was right until 10:30, when it wasn't the case

  • ra3v3r Wallace (@ra3v3r) reported

    @kileytehgreet Aye this ad is a shocker! The current Virgin Media one is terrible as well

  • XXGeorgie78XX GG (@XXGeorgie78XX) reported

    @virginmedia I need someone that can enable my virgin media email accounts. I am fed up with explaining to customer services who do not understand what I am talking about! I am also fed up with my email continuously being disabled for no reason!! I need access ASAP!!