Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	Wi-fi	2 days ago
Brighton	Total Blackout	2 days ago
Brighton	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Brian Roe (@MrBrianRoe) reported 1 second ago from Brighton and Hove, England

  @virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.

• 
  Gary Pleece (@garypleece) reported 17 seconds ago from Brighton and Hove, England

  @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

• 
  Anne Webb (@AnneWebb777) reported 2 minutes ago from Brighton and Hove, England

  @virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.

• 
  Churchlard (@churchlard) reported 4 minutes ago from Sompting, England

  @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

• 
  Scott Hortop (@scotthortop) reported 4 minutes ago from Brighton and Hove, England

  @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

• 
  🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported 5 minutes ago from Brighton and Hove, England

  3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

• 
  Matt (@mattiem1976) reported 6 minutes ago from Sompting, England

  @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

• 
  chris rose (@barbados10) reported 10 minutes ago from Shoreham-by-Sea, England

  @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

• 
  Gary Pleece (@garypleece) reported 16 minutes ago from Brighton and Hove, England

  @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

• 
  Siobhan Fitzgerald-Gibson (@esjexe) reported 25 minutes ago from Hove, England

  @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

• 
  Brian Roe (@indiointernet) reported 31 minutes ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

• 
  Junior (@wavell_mark) reported 42 minutes ago from Hove, England

  @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

• 
  Sami Channon (@sami_chanchan) reported 42 minutes ago from Worthing, England

  @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

• 
  Fragile Creatures (@FragileCreature) reported 45 minutes ago from Brighton and Hove, England

  I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

• 
  Charles Brittain (@CharlesB2T) reported 46 minutes ago from Burgess Hill, England

  @virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.

• 
  OldFootballProgramme (@oldfootballprog) reported 48 minutes ago from Worthing District, England

  @virginmedia Worthing BN11 seems to be down

• 
  Sami Channon (@sami_chanchan) reported 49 minutes ago from Worthing, England

  @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

• 
  Brian Roe (@indiointernet) reported 51 minutes ago from Brighton and Hove, England

  Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

• 
  Danny Williamson (@Sacto_King_UK) reported 52 minutes ago from Worthing, England

  @virginmedia It’s not working. You’re welcome to call me. I’m quite friendly

• 
  Warren Ryan Philips (@Luciddestiny) reported 57 minutes ago from Shoreham-by-Sea, England

  @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerguelen (@Aramith147) reported 4 minutes ago

  @itsGower @FionaMc79461755 @bosdovja92 Yes you do!!! absolutely need a TV licence to watch or record live TV on any channel or service, including Sky TV, Virgin Media, Amazon Prime Video, ITV, Channel 4, or free-to-air channels on Freeview or Freesat.

• 
  Mrmutherfukery (@Mrfutherfukery) reported 4 minutes ago

  @virginmedia Hello, My router doesn't seem to working properly I have all the regular things recommended but the wifi is still slow. The router is quite old can I get better one please?

• 
  Reformed Prisoner (@formerprisoner_) reported 5 minutes ago

  . @virginmedia are the most useless, care-less, let down of a company in existence. If you are considering going with them for broadband. Please don’t. Their technicians do half a job, cancel a thousand times and their customer support is outsourced to some foreign country.

• 
  Josh Chelms (@ChelmsJosh21261) reported 7 minutes ago

  @virginmedia I’m in the RG12 area and have had an intermittent connection message on the app for days. Any idea of how I can find out what the issue is and when it will be fixed? More specifics would help

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 8 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  rick_x (@rick_x) reported 12 minutes ago

  @virginmedia I want to make a complaint but with a paper/electronic trail, I have been trying to get a fault addressed but it has been impossible to speak to anyone hence the complaint

• 
  Phil (@philbreadin) reported 13 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Henley (@HenleyDB) reported 14 minutes ago

  @GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.

• 
  Just Ian (@ConnorsOldMan) reported 15 minutes ago

  @virginmedia I've not sorted a new provider yet but have cancelled my virgin services already. Your company is not interested in sorting customers out with what they want, rather than making them keep a service they don't need. I was told i needed to keep my phone for Internet!

• 
  Michael Kennedy (@mkenne10) reported 16 minutes ago

  @virginmedia Still intermittent Internet.. had people out this morning putting in a new fiber cable to the house and was left with now wifi, for an hour but its back but drops intermittently this is been going on for 3 months now and no fix in sight hard to work when call and wifi keep drop