Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
@virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.
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Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
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Timothy Allen
(@ichbintimo) reported
from
Worthing, England
@virginmedia No known issues
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
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T.Allen
(@daftsidious) reported
from
Worthing, England
@Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks
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Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Yes tried to speak to technical not available or hang up.
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Timothy Allen
(@daftsidious) reported
from
Worthing, England
@virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Heath
(@aliheath2000) reported
@BTSopenreach can you help? @virginmedia have forgotten somehow to port our number and the line has been cancelled. We run a business from this line - is there anyway to reinstate it? Have already contacted the previous provider. We’re desperate!
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Tracy Pirozzolo BA(Hons) MIAB
(@tracebicyturner) reported
@richardbranson @virginmedia what an absolute joke of a company. Trying to cancel. Not even been connected as the service so far has been diabolical and yet I’m being charged for disconnecting within my 14 day cooling off period. #whatajoke
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Robert D. Newbolt
(@steelersstats) reported
@virginmedia do you know that i cannot access emails in S12 have tried on website and it is also down
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Wayne Atherton
(@WayneAtherton89) reported
@virginmedia Can you help with letting me know when my Wi-Fi Pod will turn up. I ordered my second one and the first one I had has now broken after 2 days. I have had to start using my old broadband from @TalkTalk as without a pods you broadband does not reach across my house.
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Giangi
(@giangiuk72) reported
@virginmedia web chat you use to interact has me in circles for 5 days solid and still no resolution or contact
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Peter Hubbard
(@peterhubbardACS) reported
Hello @virginmedia - you have phoned me 5 times this month about my price rises & upgrading but each time refuse to discuss reducing my package. I now contact you & am in a 45 minute queue - not really good customer service is it?
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laynimari
(@laynimari) reported
@virginmedia I have read reviews on the App Store. Access for virgin media customers to O2 Priority is an ongoing problem experienced by many. How can it be fixed?
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Dan Jones
(@danjones654) reported
@virginmedia Broadband service status says no issues but when I test kit it says issues in the area. Anyway you can check which it is? On Gig1 but getting less then 500mb on wired connection with no other devices connected. Thanks
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Meesha Paleesha
(@MeeshaPaleesha) reported
Has anyone tried to leave @virginmedia since they announced prices increase of £12 from April? I spent 12 mins on the phone trying to cancel and the agent spoke over me the whole time and wanted me to explain my reason for wanting to cancel - unbelievable!!!!
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Stefan du Maurier
(@d1abl3) reported
@GNetworkComms I have realised that I miss my first love Virgin Media and will be leaving you as you are not nice to me and treat me badly.