Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on
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Tony Woodley
(@zimoza90) reported
from
Burgess Hill, England
@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
I feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet
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ЯTV
(@RelentlesssTV) reported
from
Brighton and Hove, England
@rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia bb seems to be back now! Hopefully just a glitch. Service status website still down tho. Says 'oops, something's wrong'
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Clare Pear
(@MissClarePear) reported
from
Worthing, England
@virginmedia Area 20 worthing problems all the time.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Well done @virginmedia, everything down again and I’m told 24-48 hours until it’s fixed. On the opening weekend of the new premier league season. Magic 🙄😤
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Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
@virginmedia are doing improvements in the area so my tv and broadband are down all day. Nice to be told. Working from home and can’t do a thing now. Wasted day. #Complaint
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Mark
(@peel_acres) reported
from
Brighton and Hove, England
@virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!
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David McDonagh
(@davmcdngh) reported
from
Hove, England
@virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi I’ve got to say I’m extremely disappointed by your customer service with upgrading my phone I called to upgrade on Monday and everything got though to including credit checks and the reply was sorry we’ve got to do back off checks and I’ve still heard nothing back
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@virginmedia @MoneyTelegraph Furious right now. 12 different failings by virgin media. Call centre refusal to escalate my complaint. Hung up on twice. No human compassion. Just keep quoting from their script. Completely unacceptable. #poorcustomerservice
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Leon Valentine
(@Genji_bow) reported
from
Brighton and Hove, England
@virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia Called customer service line & the message says virgin is doing improvement works in my area. I accept that if its emergency works there is nothing that can be done. The reason I am cross is if you have scheduled improvement work to do, you should tell people about it before!
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Clare Pear
(@MissClarePear) reported
from
Worthing, England
@virginmedia I know about that but feel the issues are always happening and i just want to watch tv without having to reboot and check statue all the time. Just feel it's a bad service when I'm paying for full package with you. Thank you for looking into this for me. 😁
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@tanyabyrne @virginmedia Exactly this. I completely accept that emergency work cannot be helped and has to be done as soon as required, but scheduled improvement work should be different. It's not okay to just cut people off without notice and then make out it's an outage.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nat
(@hidinginyemen) reported
Relying on virgin media connection not to drop while in my exam or I will fail and it’s £100 per exam so yeah
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog
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Esther Overton
(@OvertonEsther) reported
@virginmedia Could somebody from Customer Services please contact me urgently. My disabled, elderly father has been left without his services due to being disconnected (NOT under his instruction). Have been on phone trying to sort for 2.5 hours and phone call has been disconnected.
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Jak_Collier
(@Jak_Collier) reported
@virginmedia Any response to this I hope you're not ignoring the issue? Any chance of a message Through direct message or getting a dedicated team to solve it once and for all?
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Trevor Stone
(@trevorstone1) reported
@virginmedia Don't believe them people, can't even get me connected, shocking customer service. Do yourself a favour and buy Sky 👍
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Martin Brown
(@pavlovscats) reported
@virginmedia That’s exactly how the installation took 4 weeks to be fixed. Your company simply never answers. I’m trying to resolve this for my mother and it’s a never ending saga. As before, somebody needs to just fix it but nobody takes responsibility and everything takes weeks. Ridiculous.
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AstroTrick
(@MaelTomissi) reported
@virginmedia I was transferred to customer service and got disconnected. This is not a text service, it’s a chat retranscription over text with a layer of bot!!!
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I AM ADAM LFC!
(@IamAdamLFC) reported
@LfcShaunjudge @virginmedia Give th grief and then when you go to cancel they offer you better deals. Though it's a Pathetic way to retain customers.
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marta
(@dzi_san) reported
How bad is @virginmedia customer service. Waiting on the line to cancel my contract and a girl instead to put me through further, just hung up.Glad I’m leaving
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Sol
(@Sol11so) reported
@LfcShaunjudge @virginmedia They don’t want you to have the new tv. They gonna give you a PS5. In true honesty Virgin are doing over number of customers. Proper poor standards