Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 01/14/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri

  • panda_creative Panda Creative Ltd (@panda_creative) reported from Sompting, England

    @Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.

  • macfarlane1 Paul Macfarlane (@macfarlane1) reported from Worthing, England

    @virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.

  • PeterNooneComms Peter Noone (@PeterNooneComms) reported from Worthing, England

    Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Littlehampton, England

    @virginmedia Yes tried to speak to technical not available or hang up.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia

  • daftsidious T.Allen (@daftsidious) reported from Worthing, England

    @Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.

  • mike_the_frog Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England

    @virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.

  • daftsidious Timothy Allen (@daftsidious) reported from Worthing, England

    @virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.

  • ichbintimo Timothy Allen (@ichbintimo) reported from Worthing, England

    @virginmedia No known issues

  • katestar Katie ⚔️ (@katestar) reported from Worthing, England

    @virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Worthing, England

    @palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    @virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • br0kenb3tty Liz Lawson (@br0kenb3tty) reported

    @virginmedia Yes I did check before contacting you and also ran the diagnostic test. Nothing is shown. However others in my street have had problems as well.

  • nfranklinpierce natalia (@nfranklinpierce) reported

    @virginmedia There are extended periods where the internet just doesn't work at all (like today), or is incredibly slow. I've had to hotspot my phone all day but it seems to be working again now. This regularly happens.

  • DeviousPL PL84 (@DeviousPL) reported

    @O2 @virginmedia Wow, this is literally the duo of the worst mobile network combined with the worst fixed line ISP... has anyone told either of you to invest in modern infrastructure or meaningful customer service in the last decade?

  • aicloudsolution Guru Prasad #AI #DT (@aicloudsolution) reported

    @virginmedia Was the rest of last message and that is it. Quite discounted with service as this is 3 rd time in the last 6 months having same issues. Few days later “magical” works.

  • keighanizzy Kellymiller (@keighanizzy) reported

    @virginmedia No problem call when you like.

  • Kayleidogyn QueenofOversharing (@Kayleidogyn) reported

    Honestly @virginmedia are such a waste of energy - tried to go to broadband only & cannot match online prices (or near them!), I’ve been customer since they took over my area years ago. So I just gave 30 days notice. Now need a new supplier. Who has best deals & service???

  • ParsonsRon Ron parsons (@ParsonsRon) reported

    @virginmedia Could you get someone quicker than Friday though as 4 days unable to work is not good, could I also ask that my bill is revised for the four days I will have no service please.

  • nwachoppa NWA CHOPPA (@nwachoppa) reported

    @virginmedia I have been a customer for the last 7 years my neighbours just got virgin media and you are running it off my box. I have had nothing but problems since. I want all the cable lines taking out of my garden and the account closing.

  • shirleymarah Shirley (@shirleymarah) reported

    @virginmedia She's tried switching the box off and on again but still getting a no signal message. There's one green and two red lights on the box

  • kevorchard Kevin Orchard (@kevorchard) reported

    @virginmedia not saying my fibre is slow but on call of duty I receive postcards through my door saying ‘sorry I killed you’… 🙄💩