Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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Spencer Clark
(@ATS_Spencer) reported
from
Worthing, England
@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints
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Mike Hobden
(@MikeHobden) reported
from
Worthing, England
@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cait Moore
(@CaitMoore7) reported
Virgin Media is down again! Aaaargh!!!
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Collette Elliott
(@coll34) reported
Every month I’m getting screwed over by @virginmedia no internet since last night and now been on hold for 40 minutes trying to talk to a manager. Every month this is happening. Yet every month I pay over £100 for a service I can’t use!!!
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Paul Kinlan🍀Sighthill Emerald Flag Bearer🍀
(@KinlanPaul) reported
@virginmedia Can you give me the customer service number please
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Clive Bentley
(@CliveBentley) reported
@virginmedia I think I have lost the will to sort this out...tour service is so poor...there are lots of other TV and broadband suppliers out there.
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Rachael Lee
(@rachael14854763) reported
@virginmedia Unfortunately as expected @virginmedia did not reconnect our services after the 72 hour period and when calling today I have been advised that I have to wait for a further 72 hours for today’s reconnection request. All Christmas without service. Absolutely diabolical!
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UnitedDistrict
(@district_united) reported
@virginmedia why is the service down and the internet is not even available since 8am. Can you please fix it ASAP
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Rob.jackson1168
(@RobJackson1168) reported
@virginmedia If your service was any good you’d offer me a route via our this as it is your doing the same as when i call in, pass through to a call centre, end up in the phone for an hour & get more frustrated than before I called so no! I will pay the extra & get BT BB & Sky Tv tv next time
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LeeTV Streams
(@leetvstreams) reported
@virginmedia A manager was meant to call me back following my escalation but ofcourse they didn’t... I’m not wasting anymore of my time with your incompetence in both your service and customer service. Your own engineers even think your company is a joke. Fix your issues & upgrade network!!
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LeeTV Streams
(@leetvstreams) reported
@BLUCHIP_STUDIO @cssc0der @virginmedia They’ve completely lied to me. I’ve had 7 weeks of it. Resolution date 15th jan. They are also throttling my speeds. Can’t get more than 50% of headline speed. They are breaching the broadband code of practice. I’m going to OFCOM👍🏼
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Gautam Srivastava
(@Gaut4m) reported
@virginmedia Still no call back. Still no internet. Tethering off our phones over xmas to watch tv. Been a @virginmedia customer over 13 years, cancelling tomorrow and going openreach.