Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 12/07/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Brighton, Littlehampton, Worthing and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurgess Hill TV
United KingdomBrighton Wi-fi
United KingdomBrighton Internet
United KingdomLittlehampton TV
United KingdomBrighton E-mail
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • wavell_mark Junior (@wavell_mark) reported from Hove, England

    @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

  • etinton Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    @virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

  • MarkCherrie Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    @virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.

  • brighton_gay Christian 🇬🇧 🇺🇸 🏳️‍🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England

    @FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

  • alternativeage Alternative Ageing (@alternativeage) reported from Brighton and Hove, England

    @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

  • etinton Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    .@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.

  • palewis1 Phil (@palewis1) reported from Worthing, England

    @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

  • michelle83mj Michelle83mj (@michelle83mj) reported from Brighton and Hove, England

    @virginmedia This link doesn't work

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

  • ibikebrighton Mark Strong (@ibikebrighton) reported from Brighton and Hove, England

    Hey @virginmedia any news on internet outage in #Brighton BN2?

  • Angelsirius1 Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

  • MarkCherrie Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DomHerbert Dom Herbert (@DomHerbert) reported

    @virginmedia Absolute joke. I’ve had the same conversation 4 times and all your ‘fixes’ don’t work!!!!!!!! I’ve had exactly the same conversation. Reset network settings, turn your auto connect to manual, do this do that. 4 times! I’ve not even been offered another sim.

  • ArtlettK kelly artlett (@ArtlettK) reported

    @virginmedia Internet has been down since this morning. You’ve been saying there is a fault in my area and an engineer is attending. When is this going to be fixed? I work from home and need to know if I have to make other arrangements for tomorrow

  • GripperTake68 gripper (@GripperTake68) reported

    @virginmedia It doesn't work, i have tried everything to restart, reboot etc the service is fine it just doesn't work and need a new one asap

  • ArtlettK kelly artlett (@ArtlettK) reported

    @virginmedia There is a known issue on my area since 8am. The status is still stating you’re fixing it by sending an engineer to my area. When will this be fixed??

  • lunarman2000 Appliance Repair Man (@lunarman2000) reported

    @virginmedia Last week, told within 3 working days. The main point is he let it slip that there has been problems in this area since last June/July 2020. This would explain why its been so bad. Do your other customers I'm the area know this????

  • khushnumb Storyteller (@khushnumb) reported

    @virginmedia Yes of course I have asked for both. For number porting, I am told my new house is in a different circle (what does that even mean) and for return boxes, I have requested it not once but twice!! Very very sad service for a 4 yr old loyal customer

  • OhFGSWhatNow Annie (@OhFGSWhatNow) reported

    @virginmedia Nothing showing. It just drops to either painfully slow or non existent all the time. 😕

  • lynspitcaithly lynsey✨ (@lynspitcaithly) reported

    @virginmedia It says there at no known issues however Iv been having connection problems since yesterday and I don’t seem to be the only one going by your tweets

  • HenrySherlock2 Spursareshit12 (@HenrySherlock2) reported

    @virginmedia fix your ******* wifi i can't get thru a game of ******* warzone without lagging out I've had enough of this bullshit get better wifi in ******* Somalia ffs jesus

  • ChrisA Chris Adams (@ChrisA) reported

    @injera_plantain @virginmedia Near you and having the same issue, also getting nowhere.