Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 01/16/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!

  • aliceharmanx alice❁ (@aliceharmanx) reported from Brighton and Hove, England

    @virginmedia how long is the wait to get through to customer services on the phone?

  • Portly_Burnsie Burnsie (@Portly_Burnsie) reported from Shoreham-by-Sea, England

    @virginmedia @ClockworkLondon **** service is my guess.

  • jennycarroll21 Jenny Carroll (@jennycarroll21) reported from Worthing, England

    @virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • PaganZG 𝐙𝐆 (@PaganZG) reported from Brighton and Hove, England

    @virginmedia please help me with my order can't get through to your customer service team.

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia

  • Dazzakovak Dazza Drums (@Dazzakovak) reported from Brighton and Hove, England

    @virginmedia can you contact me regarding an issue

  • Lesleynotledley Dear Mr Levy... (@Lesleynotledley) reported from Hove, England

    Virgin media, had a problem with my account and wanted to discuss as they'd mis informed me and i was incurring costs as a result, i eventually got thru they told me my security details and email were wrong even tho they'd emailed me a reminder on it #cantcomplain

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.

  • MarkkClifford Mark Clifford (@MarkkClifford) reported from Shoreham-by-Sea, England

    @BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia Hi there we wanted to discuss my partner and Is poorly managed situation with Virgin Media. After basically being refused the right to complain through the customer services we have decided to shame them publicly here on Twitter #virginmedia

  • TheMexicanMoose Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported from Brighton and Hove, England

    @Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?

  • Supersonic_Inc SUPERSONIC INC., PODCAST & 90s RADIO SHOW (@Supersonic_Inc) reported from Hove, England

    @virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.

  • Chudio Chuds (@Chudio) reported from Worthing, England

    After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!

  • Lesley_wolan Lesley Crook (@Lesley_wolan) reported from Brighton and Hove, England

    @virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GeekyCassie ✨Manifesting²✨ (@GeekyCassie) reported

    @virginmedia Both, there was maintenance work yesterday (an email was sent on Monday) so I couldn't stream but today the service is intermittent. It's on both wired and wireless. Stationary amber/light green colour. Hub 3.0. Ran checks and switched it off and on again

  • lucybeerxxx Lucy Beer (@lucybeerxxx) reported

    @virginmedia It was for an upgrade which I’ve sorted online but I’m still waiting for the team to ring me as it’s parked as they need to finalise details.. don’t know what you need to finalise when it’s an upgrade - unhappy customer

  • SashaLangeveldt Future PM (@SashaLangeveldt) reported

    @virginmedia He said he fixed the issue by tightening some wires outside. This isn't the first time I've heard of virgin being terrible. Many friends and family warned us not to go with you. If we leave we refuse to pay the cancellation fee

  • thebiglepkowski Gerald Lepkowski (@thebiglepkowski) reported

    @virginmedia Says no known issues! Surprise surprise. 3 users of your service that I know of, in my street, have no BB

  • JackHousty96 Jack (@JackHousty96) reported

    @thebhoyQuinn @virginmedia Mines been fine tbh until today, so you may have a problem tbh if that's the case!

  • HYUFD1 HYUFD (@HYUFD1) reported

    @virginmedia I will have a look. I had an IT guy over who said the issue was the Virgin connection was down in this part of North Oxford

  • Vikkers14Mark Mark Vicary (@Vikkers14Mark) reported

    @virginmedia So you muppets decide to cut our service middday .. we asked to be texted as to when it would go down so we could plan meetings but of course you lot don’t bother .. I want compensation for loss of earnings

  • dawsoda David Dawson (@dawsoda) reported

    @virginmedia We ordered 5 mobile phones using 150 on saturday and 4 have arrived but the 5th we are still waiting for email to sign online. Apparently security checks needed and we have to wait for a call but no call now after 4 days. Several calls to you chasing but get no help.

  • hallusinn ceri 🌊🌅 (@hallusinn) reported

    @virginmedia fix your wifi services i want to watch netflix but ur wifi is so bad and hs been down for almost the whole day 😡😡😡😡 i am so mad give me wifi

  • Skinhead_Workie Dave (@Skinhead_Workie) reported

    @virginmedia Yep, it is TV went down first then Broadband, I was in the middle of a important work video call and now can’t do anything.