Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Brighton, Shoreham-by-Sea and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet | |
| Burgess Hill |
Total Blackout | |
| Brighton |
Internet | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
What is it you do on a Friday pm/eve @virginmedia down again last half hour, and it was same last Friday for couple of hours. I’m sure in the past my problems have been on a fri too. Bad timing as I’m due to renew contract soon and if you think I’m paying anymore, no chance!!
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Ali Haughton
(@Alison_Haughton) reported
from
Hove, England
@virginmedia We’d been having problems on and off for a few days and had recently upgraded 😡
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Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia Buy me a dominoes or we are changing to Sky, don’t let me down again
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia our service has gone down for the 2nd time in 3 days and we are now being told we cannot get an engineer until Saturday morning. This is unacceptable and we are unable to speak to anyone to register a complaint. Please advise us with the issue and how to resolve this
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Oscar💸
(@OPettit17) reported
from
Hove, England
@JckGunn @virginmedia Had to go down to my nans to do an exam 😂
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WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
@virginmedia Brighton has no internet. £49.00 per month for this atrocious service. WFH. Who cares VM don't
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Great work @virginmedia internet down again. Laughable that on service update it says register loss of service as after 2 working days you may get compensation, i never got any despite loss of service for a week last August! Doesn’t feel me with hope it will be fixed today!
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🏡Glen Scott🏡
(@glenrules) reported
from
Brighton and Hove, England
@thisisginger @virginmedia Yes we are 😬 ordered a new box that arrives Friday.... maybe that will help
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Reece McQuade
(@reecemcquade) reported
from
Sompting, England
@Beany_13 @virginmedia It's awful at the moment. I keep losing all sound on my HD channels too. Paying for multiple services I cannot use fully! And I'm working from home so I need the internet more then ever 😅😭
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.
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WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
WFH and once again #virginmedia broadband is down. Brighton UK
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Paul
(@Flexicoder) reported
from
Worthing, England
@MrsPTeach @virginmedia We’ve got the same problem #Worthing
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Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia would be nice if you fixed the problem in Mile Oak, what else am I meant to do in lockdown other than sit on my phone
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep looks like another problem. I’ve got calls I can’t make until fixed.
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Mark Clifford
(@MarkkClifford) reported
from
Brighton and Hove, England
@Erstwhilian @virginmedia Last few days has been terrible! Normally have no issue with them. Looking for some money back for sure
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia hello Virgin is there another problem with the WiFi because it seems to be down once again think this is the 55th time in the space of 1 day
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That chap
(@Lucanesque) reported
from
Brighton and Hove, England
FFS @virginmedia has gone down *AGAIN*... reverted to 4G and hope for work tomorrow 🤬
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Paul Merryweather
(@Paul_Happyrain) reported
from
Hove, England
@virginmedia And finally fixed at about 7am. @virginmedia down for about 45hours.
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Linda Blaker
(@CupcakeBlaker) reported
from
Littlehampton, England
@virginmedia is there a problem in the KT6 area. No TV or internet since this afternoon
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Abraham 💙💙
(@babybio18) reported
from
Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Siobhan O'Brien Holmes
(@SiobhanOBH) reported
@virginmedia Could I get some help, please?
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🗿
(@Geelool03) reported
@virginmedia Can't even stay in a teams call in the morning/afternoon. Service has been atrocious of late
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L Anthony
(@Anth0nyMcCarthy) reported
@virginmedia hey. Why has all my services gone off? Why can I no longer check if status of my area only test my equipment? Was streaming a film with my son and everything cut out!
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Roberto Vivancos
(@robertovivancos) reported
@virginmedia I am already a Virgin customer since two years ago, just switching from private to business account, I don’t see the reason I can’t just install the kit myself.
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Lee
(@YachtBiscuit) reported
@virginmedia I'm on hold right now actually, was told at the beginning of the call that the wait is approx an hour! Your status checker says there is no issue. Hundreds of posts from your customers on social media say different!
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Anders Lumina
(@AndersLumina) reported
@virginmedia Yeah, I was told I could contact customer services via phone, I tried this, twice I was told the waiting time could be up to 1 hour and the third time I tried there was an option to get a call back, which brought us to where we are now. I'll not bother any further, it's pointless
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Venu Vedam
(@vedam) reported
@virginmedia Any tips on how to get in touch with you and talk to a human being? Trying relentlessly for the past couple of weeks and every time on hold for hours without any connection. Don't tell me it is because of Covid. Other companies are able to help their customers.
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Moomin 🦁 🖖🇪🇺🇬🇧💙
(@Moomin99576229) reported
@charmayne1 @DrewLawDesign @virginmedia How do you find out the connection speed? I pay for the virgin WiFi that’s supposedly best on the market but it’s rocking with us all working and schooling from home. Would happily dispense with them, customer service is like something from the 70s
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Neil Grainger
(@GraingerNeil) reported
@virginmedia An engineer came and said that because there was a listed problem in the area, he was a unable to do anything until that area problem was fixed. So he proceeded to tighten some cables that were already tight. A total waste of time