Virgin Media Outage Report in Lancing, West Sussex, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	TV	5 days ago
Brighton	E-mail	10 days ago
Worthing	TV	13 days ago
Worthing	Wi-fi	14 days ago
Worthing	Internet	16 days ago
Brighton	E-mail	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Spencer Clark (@ATS_Spencer) reported 7 minutes ago from Worthing, England

  @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

• 
  Tom Pritchard (@tommyp2222) reported 7 minutes ago from Worthing, England

  @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

• 
  Scott Hortop (@scotthortop) reported 7 minutes ago from Brighton and Hove, England

  @SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?

• 
  Joss (@cjossy) reported 10 minutes ago from Brighton and Hove, England

  @virginmedia As slow as your broadband speed

• 
  Brian Roe (@indiointernet) reported 11 minutes ago from Brighton and Hove, England

  Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed

• 
  Allan Cross (@CrossMediaNet) reported 13 minutes ago from Brighton and Hove, England

  @virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!

• 
  Scott Hortop (@scotthortop) reported 13 minutes ago from Brighton and Hove, England

  @SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...

• 
  Brian Roe (@indiointernet) reported 14 minutes ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

• 
  Michael Jones (@mejones2121) reported 19 minutes ago from Woodingdean, England

  @virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 20 minutes ago from Hove, England

  @virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.

• 
  ydnam (@dizzymabil) reported 32 minutes ago from Sompting, England

  @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

• 
  Joss (@cjossy) reported 33 minutes ago from Brighton and Hove, England

  @virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.

• 
  Mike Hobden (@MikeHobden) reported 38 minutes ago from Worthing, England

  @virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?

• 
  Michael Jones (@mejones2121) reported 38 minutes ago from Woodingdean, England

  @virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints

• 
  Joss (@cjossy) reported 39 minutes ago from Brighton and Hove, England

  @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

• 
  Michael Jones (@mejones2121) reported 42 minutes ago from Woodingdean, England

  @virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia

• 
  Tom Pritchard (@tommyp2222) reported 53 minutes ago from Worthing, England

  @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

• 
  Brian Roe (@indiointernet) reported 57 minutes ago from Brighton and Hove, England

  Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 59 minutes ago from Hove, England

  @virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔

• 
  Kayleigh Blaker (@KayleighBlaker) reported 59 minutes ago from Worthing, England

  When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Ferguson (@tom10248) reported 3 minutes ago

  @davegrumpybast @virginmedia They keep moving the goalposts as to when they will be back up. Our problem is Christopher having a meltdown because he can’t get onto YouTube

• 
  Dan Puzey (@DanPuzey) reported 4 minutes ago

  In this case, I'm afraid @virginmedia just lost a customer. You wasted over an hour of my time on a call that should have taken no time at all, and it's less inconvenience to find an alternative provider than to go through the rigamarole of changing a name and a DD with you.

• 
  Neil Grice (@VanillaGrice) reported 5 minutes ago

  @cmcfc3985 @virginmedia Had the same problem since January. A lady in the cancellation/complaints team sorted it in the end. Seven months it took.

• 
  Left Arm Over (@cichaelmork) reported 5 minutes ago

  @virginmedia I understand, but it’s been 2 weeks now & there are no timescales for resolution. In the meantime I’m paying for a service that I’m not receiving. Is this fair do you think, would you be happy in my position?

• 
  Fiona Bouchier (@fionabou) reported 5 minutes ago

  @virginmedia Ooooo 5th call does not ask for password 8minute wait get through yo ASIM SHEFFIELD OFFICE Not asking for password their either so he won't/can't help Applause for worst customer service goes to ..... drum roll ....ASIM IN SHEFFIELD

• 
  Ronald Pierce (@RCPierce0927) reported 5 minutes ago

  @virginmedia @DrRonPierce_DC The issue I ran into last night was without the Sim cards or the cell phone that I’m supposed to have gotten from them apparently they have a hard time verifying any of my information as soon as I ask for a refund they get cagey. they still refused to give a refund

• 
  iamrohansen (@Rohan10105) reported 5 minutes ago

  @virginmedia No reason . Trust I have spent enough time with customer care team . I am not calling them back . They have my phone number - if they want they can call me back .

• 
  Elizabeth Guilt (@elizabethguilt) reported 6 minutes ago

  @virginmedia internet dropped out, can't even see local network. Tried rebooting router, factory-resetting router, but still no network with expected SSID. Any suggestions?

• 
  top (@hypotheticalss) reported 10 minutes ago

  @virginmedia The only option it gives me was to log in, how ever due to a spelling error, my accounts email doesn’t actually exist and Everytime we call the support line they just put us on home for hours and don’t change the email or even assist with changing the email.

• 
  Ardoynegooner (@ardoynegooner) reported 10 minutes ago

  @Boothieyyy @virginmedia North Belfast here too still all off both TV and internet . Checked the status page now it's saying 4pm . Soon as my contract up I'm goin with another provider, 15 years I've been a customer never seen it so bad