Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
||
| Brighton |
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| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks
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PriyaBTN
(@DeccanTiffin) reported
from
Hove, England
@virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.
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alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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Helen Monahan
(@HelenMonahan18) reported
from
Shoreham-by-Sea, England
After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares
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Gill Hodge
(@HodgeGill) reported
from
Brighton and Hove, England
I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice
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Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
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(◕‿◕✿)
(@christieblythe) reported
from
Brighton and Hove, England
@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please confirm you received my text message to cancel my contract with you. Thank you
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Gaynor Wingham
(@GaynorWingham) reported
from
Hove, England
@virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
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Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jason
(@B00Tstrapper) reported
@virginmedia I want to access my Virgin mobile account, but forgot password. My phone screen is broken so can't get the text message code to reset. Live chat only gave me WhatsApp option which also isn't possible.
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Brett Miller
(@BrettMiller_IT) reported
@virginmedia why does it take 4 days to add the HD channels to my package? I have trust issues with you downscaling the quality then charging me more for HD anyway but 4 days to activate HD Sky Sports is a bit comical!
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Andrew 🇬🇧£
(@AndrewNunn51) reported
@virginmedia Theft at it’s lowest form. They still won’t bring it down to the £33 saying she’s not a new customer and want to charge her £42. WTF are companies like.
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Callum Payne
(@callumbibumbum) reported
@virginmedia I have had nothing but issues with my broadband for the past two weeks, with WiFi being visible but no Internet! Engineer attended this morning, replaced my Hub and have experienced nothing but issues since, meaning I can't now work effectively! #unimpressed
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Abid Gangat 🇬🇧 🇺🇦
(@AbidGangatPR) reported
Wow @virginmedia you've beaten other #broadband providers today as the WORST company&worst #CustomerService ! I booked installation&stayed in this morning. Nobody arrived. After trying to speak to someone for over an hour...I'm told you cancelled my installation!? Didn't tell me!
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Andrew 🇬🇧£
(@AndrewNunn51) reported
How is that you can treat your customers so badly @Virginmedia & @liberyglobal My Mum just lost my Father and rather than being nice to her the bereavement team made her 22 year old client account into a new one, charging her £83pm instead of the £33 it should have been.
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J Stuart Ridyard
(@JStuartRidyard) reported
@virginmedia 4 guaranteed 48h callbacks missed in 4 weeks. Still can't access my account. Wtf am I supposed to do?
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Muhammad Ali Saleem
(@malisaleem1989) reported
Its a great #shame that @virginmedia could not do anything for my order - they had the courtesy to call me after my tweet about them. But it is absolutely ridiculous to see such a large multinational company using #falseInformation on their website just to make a fool of customer
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Jacqueline Thompson
(@tigerlilystorm) reported
@virginmedia Not good. I am a new customer and now want to leave as I’m not getting the internet service or customer service as promised. I want to leave Virgin broadband NOW
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Paul Blachford
(@bobbdobbs) reported
@virginmedia When your "deals" to existing customers are so poor that it actively encourages them to look at other providers then they aren't "good" deals.