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Virgin Media outages and service status in Lancing, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Lancing, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 25, 2:40 PM GMT+1.
  • 63% Internet (63%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, and Henfield.

CityProblem TypeReport Time
Worthing Internet 4 hours ago
Brighton Internet 1 day ago
Brighton TV 5 days ago
Brighton Internet 7 days ago

Nearby cities with recent reports

Brighton

2 recent signals

1 day ago
Worthing

1 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • etinton
    Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    @virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

  • rhock1979
    richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • churchlard
    Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

  • sami_chanchan
    Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

  • michelle83mj
    Michelle83mj (@michelle83mj) reported from Brighton and Hove, England

    @virginmedia This link doesn't work

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

  • esjexe
    Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • SimonRusbridge
    Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia tv and WiFi down in BN14?

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

  • GrassHoppus
    Ellie Cole 🐆 (@GrassHoppus) reported from Hove, England

    @virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service

  • INEya_veganfood
    RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

  • fabsalva
    Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kieranbcfc2
    K (@Kieranbcfc2) reported

    @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

  • hk47_g
    . (@hk47_g) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Virgin Media must have the worst team n customer service everyone complaining about them recently lol

  • GrahamCompton
    🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported

    @CompoundingISA @MartinSLewis @ao Such short sighted customer service experience. I's like dealing with Virgin Media 10 years ago. I had to tell them 2-3 times that yes, I really did want to cancel. Thankfully, I was only on hold for a few minutes.

  • Rahul_Kotecha
    RK8 (@Rahul_Kotecha) reported

    @virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service

  • Rp61Robson
    Robson Ramalho (@Rp61Robson) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv14 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • EugeneLeach
    EL Divo. (@EugeneLeach) reported

    @Rugby_Scoop @virginmedia Typical arrogance of ex All Blacks,🤡when we were beating them,they had plenty of excuses. Irish analysts also highlighted the many handling errors of the Irish team. 6 clear turnovers prevented,blatant knock on,we're we had 3/1 overlap,penalty try ? 1st Yellow was 20minute red🤡

  • nickncs_cP
    Nick S. (nickncs) (@nickncs_cP) reported

    @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

  • sjk2099
    si (@sjk2099) reported

    @virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?

  • cycleprawn
    SFB-Mod (@cycleprawn) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service I’ve ever experienced.

  • trapdoor456
    Berk (@trapdoor456) reported

    @virginmedia @RicardoEyes Maybe show decent customer service when you are contacted about issues initially, not just when people have had enough & leave 🤷