Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Lancing.

City	Problem Type	Report Time
Brighton	Wi-fi	12 days ago

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Ellie Cole 🐆 (@GrassHoppus) reported 51 seconds ago from Hove, England

  @virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!

• 
  Danny Williamson (@Sacto_King_UK) reported 3 minutes ago from Worthing, England

  @virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?

• 
  RJ Buddha (@INEya_veganfood) reported 12 minutes ago from Brighton and Hove, England

  @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

• 
  Charles Brittain (@CharlesB2T) reported 15 minutes ago from Burgess Hill, England

  @virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.

• 
  Scott Hortop (@scotthortop) reported 15 minutes ago from Brighton and Hove, England

  @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

• 
  Danny Williamson (@Sacto_King_UK) reported 22 minutes ago from Worthing, England

  @virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 25 minutes ago from Brighton and Hove, England

  @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

• 
  OldFootballProgramme (@oldfootballprog) reported 32 minutes ago from Worthing District, England

  @virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?

• 
  Matt (@mattiem1976) reported 33 minutes ago from Sompting, England

  @virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky

• 
  Mark Strong (@ibikebrighton) reported 36 minutes ago from Brighton and Hove, England

  Hey @virginmedia any news on internet outage in #Brighton BN2?

• 
  JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported 36 minutes ago from Brighton and Hove, England

  @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

• 
  Siobhan Fitzgerald-Gibson (@esjexe) reported 42 minutes ago from Hove, England

  @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

• 
  Danny Williamson (@Sacto_King_UK) reported 45 minutes ago from Worthing, England

  @virginmedia You’re mistaken. I was in contact with your colleague via email. But they’ve stopped communicating I have raised a complaint, but was promised a call back which didn’t happen Even the Ombudsman have had to stop taking complaints about Virgin Media due to the volume of calls

• 
  Gary Pleece (@garypleece) reported 47 minutes ago from Brighton and Hove, England

  @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

• 
  chris rose (@barbados10) reported 50 minutes ago from Shoreham-by-Sea, England

  @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

• 
  🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported 51 minutes ago from Brighton and Hove, England

  1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

• 
  Simon Rusbridge (@SimonRusbridge) reported 51 minutes ago from Worthing, England

  @virginmedia Any idea when issues in BN14 will be fixed?

• 
  Danny Williamson (@Sacto_King_UK) reported 52 minutes ago from Worthing, England

  @virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling

• 
  Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported 52 minutes ago from Brighton and Hove, England

  @maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!

• 
  Mark Cherrie (@MarkCherrie) reported 55 minutes ago from Brighton and Hove, England

  @virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine💙 (@jaluch) reported 3 minutes ago

  No service at all from @virginMedia nobody to take responsibily for any problems, no manager to speak to its tough we dont care that the attitude.

• 
  UK France premium subscription (@garam14746) reported 3 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events 👌 • l • 78,000+ movies

• 
  Ibam (@imzyii) reported 4 minutes ago

  @virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system

• 
  Jake Maddocks (@MakeJaddocks) reported 7 minutes ago

  @LBC Virgin Media overcharged me when I tried to cancel and then gave me a default when I cancelled my DD I’ve appealed to them and the credit scoring agencies with evidence but no responses If anyone has any advice, please let me know

• 
  Lyn Prodger (she/her) (@Prodgey) reported 8 minutes ago

  @virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?

• 
  Andy (@andyosb) reported 10 minutes ago

  @Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). I was just so relieved to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company

• 
  Mehrdad Yousefi (@MY21_Oracle) reported 12 minutes ago

  Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.

• 
  Symbolism™ (@SymbolismTM) reported 15 minutes ago

  @Stsantek @virginmedia all these companies are at it. Mobile phone companies, insurance companies, etc. Customer loyalty used to be rewarded. Now they try to exploit us. Pure greed.

• 
  Owen Luckhurst (@DoctorDisco63) reported 15 minutes ago

  @MartinSLewis @MartinSLewis hearing about Virgin Media today I’m not surprised. They did the same to me around 2020, except they lied to me about my cancellation date. By the time I called to cancel, they said it was too late. So I disconnected everything and didn’t pay them a penny more.

• 
  Rob Stokes (@RobStokes1965) reported 25 minutes ago

  @Ofcom I was diagnosed with leukemia in August 2023 I had to stop work so I had no money @virginmedia would not allow me to cancel my subscription but no compensation for me where is all the money going