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Virgin Media

Virgin Media outages and service status in Lancing, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 18, 7:43 AM GMT+1.
  • 68% TV (68%)
  • 23% Internet (23%)
  • 5% E-mail (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Lancing come from postal codes BN15 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.

CityProblem TypeReport Time
Worthing Internet 5 days ago
Worthing TV 8 days ago

Nearby cities with recent reports

Worthing

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

  • Tulley122
    Dave Tulley (@Tulley122) reported from Worthing, England

    @virginmedia tv not working any help

  • SimonRusbridge
    Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia tv and WiFi down in BN14?

  • DeanAyass
    Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • mrgarrett100
    Lee Garrett (@mrgarrett100) reported from Worthing, England

    @virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

  • mejones2121
    Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service

  • FragileCreature
    Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia It's your customer service that isn't working. And our broadband router.

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

  • oldfootballprog
    OldFootballProgramme (@oldfootballprog) reported from Worthing District, England

    @virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?

  • pwvoiceovers
    Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.

  • MrBrianRoe
    Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

  • 5waysRichard
    Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

  • FragileCreature
    Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bighandsmassuer
    marc (@bighandsmassuer) reported

    @virginmedia all I wanted was a new contract, after 16 years I thought it would be quite straight forward Oh no, the 3 customer service people I spoke to were useless Great way to run a business

  • gingerlegs747
    Gingerlegs747 (@gingerlegs747) reported

    @dshensmith @Benleo @virginmedia I had a customer that I went out to maybe 10 times for endless disconnections on their WiFi, turns out they had fitted her a faulty refurbished router from day one.

  • IamCarrieagain
    Carrie (@IamCarrieagain) reported

    @virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?

  • IamCarrieagain
    Carrie (@IamCarrieagain) reported

    @virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.

  • ProudWhiteMe
    ProudWhiteMe (@ProudWhiteMe) reported

    @Benleo Virgin Media has the worst customer service that i have ever experienced. It is almost impossible to speak to someone who speaks English well enough to understand what is going on. Its chat bots are a waste of space. Yet they continue to put their costs up every year without fail

  • burgs2010
    Nick Burgin - Horror Writer (@burgs2010) reported

    @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

  • archer_bra73029
    Bradley Archer (@archer_bra73029) reported

    @Benleo @virginmedia Mate they are scum and they just want your money. Always having problems because they are thick as ****

  • BurlingtonBert0
    Rob York (@BurlingtonBert0) reported

    @hamsterpranks @virginmedia Virgin - sucking the life out of humanity since inception. Thank **** I got rid years ago.

  • LondonMum2025
    Mia (@LondonMum2025) reported

    @Benleo @virginmedia I’m having the same issues with them

  • Novemberpoppy82
    Poppyfields18 (@Novemberpoppy82) reported

    @virginmedia why on earth is my internet so slow. Only been with you 2 months and it is terrible for the past 3 days. My son is trying to revise for his GCSEs for 2 exams tomorrow and this is not good. Nothing will load. Get this sorted asap