Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 02/05/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton TV
United KingdomBrighton Total Blackout
United KingdomWorthing E-mail
United KingdomBrighton TV

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

  • etinton Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    @virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?

  • michelle83mj Michelle83mj (@michelle83mj) reported from Brighton and Hove, England

    @virginmedia This link doesn't work

  • etinton Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    .@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

  • brighton_gay Christian 🇬🇧 🇺🇸 🏳️‍🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England

    @FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.

  • alternativeage Alternative Ageing (@alternativeage) reported from Brighton and Hove, England

    @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

  • ibikebrighton Mark Strong (@ibikebrighton) reported from Brighton and Hove, England

    Hey @virginmedia any news on internet outage in #Brighton BN2?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

  • MarkCherrie Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

  • palewis1 Phil (@palewis1) reported from Worthing, England

    @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

  • Angelsirius1 Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

  • MarkCherrie Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    @virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • karencu57274828 cuzza💙 (@karencu57274828) reported

    @virginmedia Early disconnection. I thought already resolved as I couldn’t move with you and your customer services verified that on June 22nd

  • bazbazzler oblong (@bazbazzler) reported

    @TonyHolmes4 @virginmedia @allpointseastuk Virgin Media are signed up to OFCOM's automatic compensation scheme. They should pay you £8.40 per calender day for a delayed repair following loss of service and £26.64 per missed appointment. You can also go to the small claims court to recoup any leave, as money, used.

  • Jademscholes Jade M Scholes (@Jademscholes) reported

    @virginmedia Yes its a known issue. We have phoned every day since it happened last Wednesday. Every day the estimated fixed date and time are pushed back. Is anything being done to solve the issue as it doesn’t appear so.

  • davealter38 Davealter38 (@davealter38) reported

    @droy_droy @virginmedia Having the same issue. Must have been on and off over 30 times in last two days. Liverpool area

  • Jademscholes Jade M Scholes (@Jademscholes) reported

    @virginmedia As i stated before, we have been calling and we are not getting anywhere. No one at this company seems to give a toss. Very unhelpful. As a customer I have right to know why and when the internet will be working- it shouldn’t be this hard to get an answer.

  • Jademscholes Jade M Scholes (@Jademscholes) reported

    @virginmedia I am already aware of this. Could you give me a realistic answer as to when the issue will be solved?

  • centaurxs JT (@centaurxs) reported

    @virginmedia Day 27 of trying to get my broadband installed... At this point, I'm pretty sure that if you look up "awful customer service", it'll have a Virgin Media logo! Spending an average of 50mins per call and still no joy!

  • Joshua_Woodman Josh Woodman (@Joshua_Woodman) reported

    @virginmedia We were told that they could not get an engineer out until Thursday to have a look and I don’t think he has any aids of any kind. The line is down in the house here too. Won’t receive or make any calls

  • ms_sasmassey sarah (@ms_sasmassey) reported from Preston, England

    Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others

  • karencu57274828 cuzza💙 (@karencu57274828) reported

    @virginmedia Trouble is, it’s not a 10 minute job. It’s like Fort Knox just trying to get through🙄