Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Phone | |
| Burgess Hill |
TV | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers
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Kate Hawes
(@khawes) reported
from
Brighton and Hove, England
@JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Holroyd
(@DamianHolroyd) reported
@virginmedia The problem being that from experience, you can’t get hold of anyone via those methods quickly or that are helpful. I don’t have time to spend an hour or more on the phone trying to sort out VirginMedia’s mistakes
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ra
(@NordNote99) reported
@virginmedia @PartyDownSTARZ @lionsgateplusuk Contact ending soon but I've seen good deals but they only available for new customers. Would it be better to cancel and then comeback as a new customer?
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Ian
(@ianefc126) reported
@virginmedia The cover that was held on with a cable tie is broken. The wires in the box look frayed. I am trying to prevent a loss of service as I understand the box is meant to protect the cables from the elements. So it is not doing its job. I do not want it relocating.
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avi ritvo
(@ritvo1) reported
@virginmedia my phone line and internet are both down?? What’s going on
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An9moh 🇵🇱
(@An9moh) reported
@nahyeoki @virginmedia I had to wait since June 22! They're bunch of liars. I would notmakethe same mistake again and if I were you I would cancel and go to BT on elsewhere. Honest advice from experience.
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An9moh 🇵🇱
(@An9moh) reported
@TekNeil @Ofcom @virginmedia They're ALL bunch of liars! I've experienced HORRIBLE CUSTOMER service since meant to be connected with them in June. Waited months and now they're refusing to cover costs and compensate. Absolute rubbish. The speed promised also FAR from reality. I would avoid them at all cost.
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#GAFam JustJoeyHD
(@JustJoeyHD) reported
@virginmedia Please come to my area, I need reliable broadband when I was with you in the past never had any issues. Was with BT left them last month, and sky is terrible...
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Darlink 🔗
(@profKayW) reported
VirginMedia broadband and TV are down again in NW6… Joy
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TekNeil ™
(@TekNeil) reported
@virginmedia Why are you linking me to a 'Wi-Fi' test page? Please actually read my previous tweets. I've used the test page (NOT Wi-Fi specific one) Every day with the same sporadic/bullshit results. ALL via CAT8/CAT6 network. Never Wi-Fi. @Ofcom Are you seeing the incompetence here?
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An9moh 🇵🇱
(@An9moh) reported
@BevWalker68 @virginmedia I've been without their 'service' since June! Now they refuse to apply auto compensation etc. F...g liars. Never again Virgin media.