Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 03/10/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBurgess Hill Internet
United KingdomWorthing TV
United KingdomBurgess Hill Phone
United KingdomBrighton Internet
United KingdomShoreham-by-Sea Internet

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • josie_milligan josie🗽 (@josie_milligan) reported from Burgess Hill, England

    @virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬

  • Brown3P Peter Brownings (@Brown3P) reported from Plumpton Green, England

    @virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    Stop sending bigger bills & threatening emails @virginmedia @libertyglobal & sort things out! Account cancelled & services stopped on 18.10 but you are billing me from 19.10 despite no services! Impossible to speak to you & complaint sent not yet resolved.

  • SiCornwell Simon (@SiCornwell) reported from Brighton and Hove, England

    Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!

  • josie_milligan josie🗽 (@josie_milligan) reported from Burgess Hill, England

    @virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.

  • ChloeWhytee Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England

    @virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)

  • stevewestsussex Stevewestsussex (@stevewestsussex) reported from Sompting, England

    @virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshSmith1989 Joshua (@JoshSmith1989) reported

    @virginmedia Spoke to someone on the phone who stated an £8.40 refund for 15 days plus failed visits. Complete loss of service for 15 days straight.

  • CalebHammocks01 Caleb (@CalebHammocks01) reported

    @virginmedia my mobile data is being incredibly slow/laggy and I don’t know why as I know I’m not close to running out yet. I keep trying to restart my phone and that doesn’t work. I’ve also checked the service and coverage status checkers and it still says it’s fine? (cont…)

  • StevenT6973 Steven Thompson (@StevenT6973) reported

    @virginmedia Now been 4 days and still no Internet. Worst company ever

  • JoKirkpatrick13 Jo Kirkpatrick (@JoKirkpatrick13) reported

    @virginmedia Why can't virgin media get my direct debit correct after 6 months of errors. Now you owe me money.

  • fresh0501 Magician Resh G (@fresh0501) reported

    @virginmedia absolutely terrible service, left millions of people with no internet including my old parents. Everything is for streaming and not been able to watch anything for 3 days. #virginmedia

  • FunnyDALL_E DALL-E (@FunnyDALL_E) reported

    @virginmedia What? The latest estimated fix time was 3/12 hours ago. Again, what’s going on? What’s the specific fault? Do your people even work on Sundays?

  • AlanMoore84 Alan Moore (@AlanMoore84) reported

    @virginmedia Wi-Fi Max guarantee. 2 engineers visit for an hour and conclude that I cannot get 20mbps in every room. Spent an hour on the phone with 2 customer service reps who just want to refer case to Ofcom - case 46163327. £100 guarantee that takes up hours of my life. Poor.

  • Joey_t33 we_all_got_scars (@Joey_t33) reported

    @virginmedia Told I need to phone Netflix as they want to charge me. Phone Netflix, Netflix say I need to phone Virgin Media to cancel it. I cancelled it months ago and have a separate Netflix account.

  • dackattack2 dackattack (@dackattack2) reported

    @virginmedia virgin down 4 days now. The mrs has lost 100s due to not being able to work yet you lot think 8quid a day is ok? Should be able to cancel the contact, scandalous company.

  • Joey_t33 we_all_got_scars (@Joey_t33) reported

    @virginmedia 1. Trying to get on my account online: website not working, error messages.