Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
||
| Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Steve Twist
(@TwistieTalk) reported
from
Hove, England
@virginmedia What's the best time to contact your Customer Service team?
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Carole Paton
(@CarolePaton) reported
from
Brighton and Hove, England
@virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week
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BradleyGeorge2001
(@Bradley16535324) reported
from
Brighton and Hove, England
@virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!
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STun
(@DrSTun) reported
from
Hove, England
@virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.
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Tracy S
(@flowersxxx) reported
from
Hove, England
@virginmedia no internet I'm in the bn3 area any help please.?
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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🏳️🌈 #SociallyDistancingRick 🏳️🌈
(@richardscovell) reported
from
Brighton and Hove, England
Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice
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PriyaBTN
(@DeccanTiffin) reported
from
Hove, England
@virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.
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JUMPSTART
(@JumpstartUK) reported
from
Sompting, England
9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.
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Niki hardcore
(@NicholaHarcourt) reported
from
Shoreham-by-Sea, England
@virginmedia absolutely disgusted with the service
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Helen Monahan
(@HelenMonahan18) reported
from
Shoreham-by-Sea, England
After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ry
(@Ry4ncj) reported
@virginmedia your internet sucks ***, we’ve had it three weeks and it’s faster and more stable to hotspot our devices from our mobile data than through whatever service you call this. Shocking.
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Conagh🧣
(@Aldo1878) reported
Is your internet down A ******* GAIN @virginmedia
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Terri Hancox
(@HancoxTerri) reported
@virginmedia still no joy paying, ring get sent text link, quickpay screen ***** on phone and laptop. Absolute joke. If services get restricted due to your incompetence again you will loose another 10+ year customer
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Richard Bellamy #resist 💙
(@richardjbellamy) reported
I see @virginmedia has **** the bed again.
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Paula Castro
(@amrikakilla) reported
@virginmedia You have to be the most unreliable broadband service in the UK. Just upgraded our router to the highest speed, paying £69 p/m and still doesn't work ¾ of the time. What a rip-off!!!
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Tommy Ellison
(@Tommyesafc) reported
@virginmedia why is it that between 12:01 anywhere up to 3am my broadband goes down? Don’t give me rubbish about service updates etc because every other network doesn’t do it I’m sure so why am I using roughly 2gb of my own data every month because of this?
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lee zimmerman
(@leezimmerman2) reported
@virginmedia fix your god dam **** out joke how can u go yh ill put the internet down or an update at the stupid times fix it please its a joke
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anne christie
(@liz30538) reported
@virginmedia having problems all week with Internet security locking my account.Changed pword 5 times. now can’t send or receive emails in outlook. Can on VM browser. Have been told it can take 5 days to fix. Feel I’m being fobbed off. totally sick of this
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Judith West
(@Jude7022) reported
@virginmedia I have tried all these things with no luck. I have now spent many hours on phonecalls and attempts. Please can you get me some specific help
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Looty
(@L0oty) reported
Internet down, fix it please @virginmedia 🥲