Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 12/28/2025 21:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomBrighton Total Blackout
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Phone

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • HelenMonahan18 Helen Monahan (@HelenMonahan18) reported from Shoreham-by-Sea, England

    After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares

  • CarolePaton Carole Paton (@CarolePaton) reported from Brighton and Hove, England

    @virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could

  • christieblythe (◕‿◕✿) (@christieblythe) reported from Brighton and Hove, England

    @virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number

  • DrSTun STun (@DrSTun) reported from Hove, England

    @virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.

  • DeccanTiffin PriyaBTN (@DeccanTiffin) reported from Hove, England

    @virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice

  • HodgeGill Gill Hodge (@HodgeGill) reported from Brighton and Hove, England

    I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?

  • theminxyone Tabitha (@theminxyone) reported from Worthing, England

    @virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks

  • GaynorWingham Gaynor Wingham (@GaynorWingham) reported from Hove, England

    @virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week

  • NicholaHarcourt Niki hardcore (@NicholaHarcourt) reported from Shoreham-by-Sea, England

    @virginmedia absolutely disgusted with the service

  • jettypaul71 Jeff Webber (@jettypaul71) reported from Burgess Hill, England

    @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

  • theminxyone Tabitha (@theminxyone) reported from Worthing, England

    @virginmedia please confirm you received my text message to cancel my contract with you. Thank you

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kayla56049245 kayla (@kayla56049245) reported

    @vmbusinesshelp @virginmedia Also not surprised but its doesn't give me the option to DM, I would comment but I notice other peoples comments have been ignored, as usual I wonder why this company wastes money employing people who clearly don't know how to do their jobs, customer care and loyalty are a joke

  • ShitofHan Han🌹 (@ShitofHan) reported

    @virginmedia Been on the phone and not much help. Told us to see what happens in the day and ring back later.

  • worldofdavem DM (@worldofdavem) reported

    @DaedalusTux @virginmedia Same problem. Every VM customer I know has the same problem. They told me it’s my kit. Funny how it works fine overnight, don’t you think? Reported them to @Ofcom They won’t fix it. Vote with your feet at the earliest opportunity. Been with them for 10 years. No more.

  • Mr_Liam__ Liam Pilcher (@Mr_Liam__) reported

    With spurs drawing to Fulham last night my year 11’s have got enough to give me chat about, but now they can call me out on my awful @virginmedia internet aswell. Having a torrid time this morning

  • RWileECoyote Rob Wylie (@RWileECoyote) reported

    Dear @virginmedia My mums phone isn't working and all the options via phone and online aren't helping? I don't live near her and she is in her 90's!! HELP!

  • kayla56049245 kayla (@kayla56049245) reported

    @vmbusinesshelp @virginmedia I have a domestic account not a business account, but this issue is stopping me from getting my work done, who do I contact for that

  • cm771trex Craig Morrow (@cm771trex) reported

    @virginmedia processed my Sky disconnection before being me connected, in spite of what you said when I asked. Now I have no internet l, no ability to do my job, and a life that consists of sitting on the phone listening to Branson's dreadful back catalog. Shocking service!!!!!!!

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!

  • danfagn81 Dan (@danfagn81) reported

    @virginmedia Yeah checked it and still saying no reported outages. So that’s 100 houses now without service

  • grumppot GrumpPot 😷 (@grumppot) reported

    @virginmedia The information I require is not really covered by the thread, so that won't help.