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Virgin Media

Virgin Media outages and service status in Lancing, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 20, 9:09 PM GMT+1.
  • 67% Internet (67%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% TV (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Hove, Henfield, and Worthing.

CityProblem TypeReport Time
Brighton TV 2 days ago
Brighton Internet 4 days ago
Brighton Internet 9 days ago
Hove Total Blackout 9 days ago
Henfield Internet 10 days ago

Nearby cities with recent reports

Brighton

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • tommyp2222
    Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

  • DeanAyass
    Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Brighton and Hove, England

    @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

  • katb217
    Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England

    @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

  • churchlard
    Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

  • MarkCherrie
    Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

  • INEya_veganfood
    RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @KarenWolman @virginmedia absolutely horrendous customer service.

  • Luciddestiny
    Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England

    @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith

  • palewis1
    Phil (@palewis1) reported from Worthing, England

    @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nel_andrie
    Andrie Nel (@nel_andrie) reported

    @SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch

  • TheZacMan2050
    Ishamael (@TheZacMan2050) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Same problem every mate. ******* stupid. Take India, get way better value so why ******** we pay stupid amounts

  • LK_Yanited
    LK 🏴‍☠️🚩 (@LK_Yanited) reported

    @Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off

  • JasonBurns_CM
    Jason Burns (@JasonBurns_CM) reported

    @LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.

  • DaveRogers27
    Dave Rogers (@DaveRogers27) reported

    @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

  • wistern1337
    Wistern1337 (@wistern1337) reported

    Sickening it's still hard for customers leave your service despite being fined by the UK government £28m I moved away from your service in March to a new provider. I have been charged over £300 for unused services. Refund refused. Never sign up to ripoff Virgin! @virginmedia

  • DeviousPL
    invs86 (@DeviousPL) reported

    @DeviateDefiant @virginmedia @MoneySupermkt It’s mind-blowing anyone is still using Virgin, they are absolutely awful, network is held together by string and tape and customer services do their absolute best to infuriate you - either dropping the call, long holds or arguing. “Technical faults” are a weekly occurrence.

  • AJ01991
    Alex (@AJ01991) reported

    @Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.

  • 0nlytwogenders
    only2genders (@0nlytwogenders) reported

    @Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson

  • Kurt_Bimpson
    (@Kurt_Bimpson) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company