Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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The latest reports from users having issues in Lancing come from postal codes BN15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 05/10/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing, Lancing, Hove and Pulborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomBrighton Internet
United KingdomBurgess Hill TV
United KingdomBrighton Internet
United KingdomWorthing Internet

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • christieblythe (◕‿◕✿) (@christieblythe) reported from Brighton and Hove, England

    @virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬

  • Lesley_wolan Lesley Crook (@Lesley_wolan) reported from Brighton and Hove, England

    @virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me

  • TheMexicanMoose Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported from Brighton and Hove, England

    @Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?

  • aliceharmanx alice❁ (@aliceharmanx) reported from Brighton and Hove, England

    @virginmedia how long is the wait to get through to customer services on the phone?

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?

  • HodgeGill Gill Hodge (@HodgeGill) reported from Brighton and Hove, England

    I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.

  • theminxyone Tabitha (@theminxyone) reported from Worthing, England

    @virginmedia please confirm you received my text message to cancel my contract with you. Thank you

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could

  • theminxyone Tabitha (@theminxyone) reported from Worthing, England

    @virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks

  • MarkkClifford Mark Clifford (@MarkkClifford) reported from Shoreham-by-Sea, England

    @BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.

  • jettypaul71 Jeff Webber (@jettypaul71) reported from Burgess Hill, England

    @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

  • jennycarroll21 Jenny Carroll (@jennycarroll21) reported from Worthing, England

    @virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is

  • GaynorWingham Gaynor Wingham (@GaynorWingham) reported from Hove, England

    @virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tony26355578 Tony (@Tony26355578) reported

    @virginmedia Don't believe for one second so unreliable keeps going off line and takes ages to get through to help line..... looking into other options

  • _W1111AM Will Moore (@_W1111AM) reported

    Only been with @virginmedia for a month and it's already randomly dropping out! Customer service is non-existant. Seeing a lot of people with the same complaints online and all are told there is nothing wrong. Hope this isn't a sign of things to come 😕

  • Demetri70650422 Demetri (@Demetri70650422) reported

    @virginmedia It hasn't still as bad as usual.

  • Skipperping1967 Steven heginbotham (@Skipperping1967) reported

    @virginmedia Great down stairs but poor upstairs waste of time

  • Johngkelly2John JohnJohn (@Johngkelly2John) reported

    @virginmedia 2.5 weeks now with no broadband or rubbish broadband while we try and home school and work from. Appalling customer service!

  • egansmind EGANS🧠 (@egansmind) reported

    Same old story ...Saturday night and @virginmedia on demand not working ....and they want to increase prices by £4.50!! Joke! Error code 603 / 501

  • dannyholmes84 Daniel (@dannyholmes84) reported

    @virginmedia my catch up is not working (V210)

  • cookiesam50 sam💙 (@cookiesam50) reported

    @virginmedia so for the third night running our virgin media catch up is not working!!!

  • DeeksSteve Steve Deeks (@DeeksSteve) reported

    @virginmedia Your ‘customer service’, (sic) definitely ISN’T here to help, I’ve been holding for hours, and your webpage and chat have me on hold also for more than an hour - plus no direct email to contact. Terrible service, the worse 👍

  • JeanetteMariaT1 Jeanette-Maria Taylor (@JeanetteMariaT1) reported

    @TheOnlyElChazmo @virginmedia I too made an official complaint 6 weeks ago and nothing! Made another one again today after sitting on the phone for 2HOURS. Then they simply hung up on me after putting me on hold for another 20 mins!All they had to do was simply call me back! Disgusting!