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Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

CityProblem TypeReport Time
Brighton TV 5 days ago
Brighton E-mail 9 days ago
Worthing TV 12 days ago
Worthing Wi-fi 13 days ago
Worthing Internet 15 days ago
Brighton E-mail 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • oftenanuisance
    truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Upgraded to the fastest broadband you offer. Speed is not even close to impressive. My bigger issue is can we please have internet without the connection falling apart daily....

  • Mercer4Bud
    Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia **** cunty company **** off bunch of useless wankers

  • clairewoods93
    Claire Lock (@clairewoods93) reported from Worthing, England

    What is it you do on a Friday pm/eve @virginmedia down again last half hour, and it was same last Friday for couple of hours. I’m sure in the past my problems have been on a fri too. Bad timing as I’m due to renew contract soon and if you think I’m paying anymore, no chance!!

  • Mercer4Bud
    Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia

  • Portly_Burnsie
    Burnsie (@Portly_Burnsie) reported from Shoreham-by-Sea, England

    @virginmedia @ClockworkLondon **** service is my guess.

  • alanthehammer
    alan barrett ⚒ (@alanthehammer) reported from Littlehampton, England

    @virginmedia You’re not the problem, @skytv are ,

  • KayleighBlaker
    Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    @JaneyE1 @virginmedia They’ve been nothing but hassle recently in Worthing. Dad can’t wait to leave them! When I had Sky as my provider I never had a problem and was always so quick!

  • Supersonic_Inc
    SUPERSONIC INC., PODCAST & 90s RADIO SHOW (@Supersonic_Inc) reported from Hove, England

    @virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia Hi there we wanted to discuss my partner and Is poorly managed situation with Virgin Media. After basically being refused the right to complain through the customer services we have decided to shame them publicly here on Twitter #virginmedia

  • alanthehammer
    alan barrett ⚒ (@alanthehammer) reported from Littlehampton, England

    @skytv on hold for over an hour to speak to billing as you have decided to up my bill by £40 still no answer, disgusting service , thank god contract up in July ,who to choose @virginmedia or @btsportfootball , will be internet & phones aswell

  • Lesleynotledley
    Dear Mr Levy... (@Lesleynotledley) reported from Hove, England

    Virgin media, had a problem with my account and wanted to discuss as they'd mis informed me and i was incurring costs as a result, i eventually got thru they told me my security details and email were wrong even tho they'd emailed me a reminder on it #cantcomplain

  • PaganZG
    𝐙𝐆 (@PaganZG) reported from Brighton and Hove, England

    @virginmedia please help me with my order can't get through to your customer service team.

  • oftenanuisance
    truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Actually yeah, I have **** all connection once again. Thankfully I can use my mobile to tell you how much a useless company you are 🙃

  • oftenanuisance
    truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Wireless, luckly my mobile is with another provider and I have no issues there. As we speak my super fast broadband stopped again. You are literally getting changed the second the contract finishes, I’ve had enough.

  • Dazzakovak
    Dazza Drums (@Dazzakovak) reported from Brighton and Hove, England

    @virginmedia can you contact me regarding an issue

  • CupcakeBlaker
    Linda Blaker (@CupcakeBlaker) reported from Littlehampton, England

    @virginmedia is there a problem in the KT6 area. No TV or internet since this afternoon

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Mercer4Bud
    Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia what WiFi goes down at this time, bunch of loons

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • xTribaleyes
    Tribaleyes (@xTribaleyes) reported

    @jamboross @virginmedia Their technicians are busy having a pokey bum **** mate, wouldnt be so pissed if they could at least communicate the problem and what they're trying to do. How ******** do you bollocks up an entire county's net and TV?

  • juebee19
    Julie - Social Prescriber (@juebee19) reported

    @virginmedia Please help...spent the last 2 days with broadband dropping in and out, apparently there's issues with my TV and no issues with broadband but service checker doesn't load. M24 area

  • K1lyr
    Omar Hussain (@K1lyr) reported

    @virginmedia can someone please help. No boardband since Sunday.

  • digilocker
    Jonny Shaw | Digilocker Art & Design (@digilocker) reported

    @virginmedia @whudis88 same thing happened to my girlfriend yesterday. This was after not receiving a call back as promised within 24 hrs and yet another no-show on a 48hr call from a manager regarding our loss of service for over 5 days.

  • jamboross
    Ross R MacLean (@jamboross) reported

    @virginmedia Yes, this time you said you hope to have it back on by 1945. Eveytime I contact you it's the same thing. I'm paying close to £100 per month for this service, it's not good enough tbh.

  • xTribaleyes
    Tribaleyes (@xTribaleyes) reported

    Remember, if you enjoy the habit of your internet and TV going down for several hours, weekly or otherwise - with fake quotes on when itll be fixed, only to be pushed back several hours (Rest assured you WILL be paying for the no service). Get at @virginmedia. They'll take your £

  • Sue39474269
    Sue (@Sue39474269) reported

    @virginmedia Erm yes of course because I'm not stupid. Your whole network is down in Stockton on tees.

  • PDCrostonElec
    PDCrostonElectrical (@PDCrostonElec) reported

    @virginmedia Total disrespect for existing customers, unprofessional customer services & happy for customers to leave.. egging & provoking customers to cancel.. PLEASE RESPOND!!

  • Spud84587536
    Spud Murphy (@Spud84587536) reported

    @virginmedia and its off again. Nearly every day between 12.00 and 3pm. Been going g on for years, very unreliable network & nothing happens. Service down, prices up.

  • nickychops
    Nick (@nickychops) reported

    @virginmedia I spoke to retention yesterday and the best they could offer me was £23 more than you would charge a new customer and £20 more than what BT charge.