Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Littlehampton, Burgess Hill, Worthing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Brighton |
Internet | |
| Littlehampton |
TV | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Spencer Clark
(@ATS_Spencer) reported
from
Worthing, England
@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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Mike Hobden
(@MikeHobden) reported
from
Worthing, England
@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Piers Beckley
(@piersb) reported
@jasuk1970 @virginmedia Me, recently: “I would like to cancel my cable television please.” Them: “Would you like to pay an extra two pounds a month for many extra channels instead?” Le sigh.
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Catherine Pope
(@cj_pope) reported
@virginmedia new customer service low today. I closed my account. you (fraudulently) opened a new contract and sent me notification of my new bill! Customer (un)service says this is not a disciplinary offence for staff involved?
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Graeme Penman
(@gp_990) reported
@virginmedia That's what I'm hoping for when I reply to the complaint updates, but it looks like no one reads those given the quality of responses.
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SurajMashruTweets
(@SurajMTweets) reported
Hello @virginmedia, do you happen to have any technical support teams based in London cold calling customers?
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P.A.T.V. Scunthorpe
(@PATVOne1) reported
@littlekev1980 @virginmedia Due to a fire incident at Red Bee on Saturday night, the majority of channels that they play out have their main feeds off air. BBC, C4 and C5 are all on back up feeds. But Box Plus don’t have the same, so as The Box is up and running, it is being used as a back up feed instead.
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P.A.T.V. Scunthorpe
(@PATVOne1) reported
@littlekev1980 @virginmedia Yes, 4Music, Magic and Kerrang are all down, but as their sister channel The Box is working, it is being used as a back up feed, otherwise the channels would be blank. Kiss is also working as is acting as back up for Box Hits.
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Ashley Noyce
(@AshleyNoyce1) reported
@virginmedia with the shittest service once again. Nothing but problem after problem with you lot. In the middle of a client call and you decide its a good time to have a problem with your services again. I will be demanding credit to my account due to the inconvenience caused.
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Lyn
(@SLI_Angel) reported
@littlekev1980 @virginmedia I thought it was just happening to me. Happy to read that someone else has the same issue.
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Ross goingslightlyMad-ison
(@rosstermad) reported
@virginmedia We've already checked and yes, it's an area issue. We've already lost 2 hours of work because of this and I don't think it's unreasonable to say that being unable to do any work until 3pm is not acceptable.
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Wayne Porter
(@WaynePorter316) reported
@virginmedia I have been charged £21 for a package change that I have never made also my bill has gone from £24 to £67 as I moved home and been charged £20 to move home!!! No one has mentioned all these charges #VirginMedia