Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	Internet	4 days ago
Brighton	Wi-fi	8 days ago
Brighton	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  richard hocking (@rhock1979) reported 27 seconds ago from Shoreham-by-Sea, England

  @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

• 
  Fragile Creatures (@FragileCreature) reported 3 minutes ago from Brighton and Hove, England

  I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

• 
  🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported 7 minutes ago from Brighton and Hove, England

  3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

• 
  ydnam (@dizzymabil) reported 10 minutes ago from Sompting, England

  @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

• 
  Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported 11 minutes ago from Brighton and Hove, England

  @HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester

• 
  Matt (@mattiem1976) reported 19 minutes ago from Sompting, England

  @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

• 
  TheGreyAmbition (@GreyAmbition) reported 20 minutes ago from Brighton and Hove, England

  9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

• 
  Sara (@sara_saehasti) reported 22 minutes ago from Worthing, England

  @virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work

• 
  Junior (@wavell_mark) reported 24 minutes ago from Hove, England

  @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

• 
  Brian Roe (@indiointernet) reported 25 minutes ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

• 
  Michael Jones (@mejones2121) reported 29 minutes ago from Woodingdean, England

  @virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service

• 
  Gary Pleece (@garypleece) reported 30 minutes ago from Brighton and Hove, England

  @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 36 minutes ago from Hove, England

  @TonyMaudsley1 @virginmedia Because they are crap

• 
  Brian Roe (@indiointernet) reported 39 minutes ago from Brighton and Hove, England

  @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

• 
  Fragile Creatures (@FragileCreature) reported 41 minutes ago from Brighton and Hove, England

  @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

• 
  Gary Pleece (@garypleece) reported 44 minutes ago from Brighton and Hove, England

  @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

• 
  Gary Pleece (@garypleece) reported 47 minutes ago from Brighton and Hove, England

  @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

• 
  Fragile Creatures (@FragileCreature) reported 49 minutes ago from Brighton and Hove, England

  @virginmedia It's your customer service that isn't working. And our broadband router.

• 
  Anne Webb (@AnneWebb777) reported 53 minutes ago from Brighton and Hove, England

  @virginmedia @briamjam Here to help??? Is this a joke?

• 
  Danny Williamson (@Sacto_King_UK) reported 59 minutes ago from Worthing, England

  @virginmedia It’s not working. You’re welcome to call me. I’m quite friendly

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Hudson (@AaronHudsonUK) reported 5 minutes ago

  @virginmedia - TV and internet is down again, any issues in the Peterborough area?

• 
  Alistair Drummond (@adrum1983) reported 5 minutes ago

  @misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!

• 
  Ben Eaton (@BenEato46743114) reported 11 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

• 
  Luke (@LUKEQPR94) reported 12 minutes ago

  Has Virgin Media gone down?

• 
  Lynne Marshall (@benalblogger) reported 15 minutes ago

  @virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority

• 
  Addy (@iadnan9) reported 15 minutes ago

  @roisinecarr @virginmedia @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste

• 
  chris (@taylorlad2) reported 17 minutes ago

  @virginmedia 2 internet outage in 2 weeks are you joking me 😡

• 
  Rep74NL (@JohnnyRep74) reported 20 minutes ago

  @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 20 minutes ago

  Last night I decided to join @virginmedia again via a virgin media assistant who was already in my area setting up for someone else, just one problem, he accidentally put my contract under “Mr” instead of “Mrs” how can I change it myself?

• 
  Riggers (@dononerigby) reported 21 minutes ago

  @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them