Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 06/01/2025 09:30

June 01: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, Lancing and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Total Blackout
United KingdomBrighton Internet
United KingdomWorthing E-mail
United KingdomWorthing Internet
United KingdomBrighton Total Blackout
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • OPettit17 Oscar💸 (@OPettit17) reported from Hove, England

    @JckGunn @virginmedia Had to go down to my nans to do an exam 😂

  • reecemcquade Reece McQuade (@reecemcquade) reported from Sompting, England

    @Beany_13 @virginmedia It's awful at the moment. I keep losing all sound on my HD channels too. Paying for multiple services I cannot use fully! And I'm working from home so I need the internet more then ever 😅😭

  • MarkkClifford Mark Clifford (@MarkkClifford) reported from Brighton and Hove, England

    @Erstwhilian @virginmedia Last few days has been terrible! Normally have no issue with them. Looking for some money back for sure

  • glenrules 🏡Glen Scott🏡 (@glenrules) reported from Brighton and Hove, England

    @thisisginger @virginmedia Yes we are 😬 ordered a new box that arrives Friday.... maybe that will help

  • Lucanesque That chap (@Lucanesque) reported from Brighton and Hove, England

    FFS @virginmedia has gone down *AGAIN*... reverted to 4G and hope for work tomorrow 🤬

  • fayalani Fay Alani (@fayalani) reported from Brighton and Hove, England

    @fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia hello Virgin is there another problem with the WiFi because it seems to be down once again think this is the 55th time in the space of 1 day

  • fabsalva Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...

  • wezmckay WAM_BN1 (@wezmckay) reported from Brighton and Hove, England

    @virginmedia Brighton has no internet. £49.00 per month for this atrocious service. WFH. Who cares VM don't

  • Alison_Haughton Ali Haughton (@Alison_Haughton) reported from Hove, England

    @virginmedia We’d been having problems on and off for a few days and had recently upgraded 😡

  • Slater1Jess Jess Slater (@Slater1Jess) reported from Hove, England

    @virginmedia our service has gone down for the 2nd time in 3 days and we are now being told we cannot get an engineer until Saturday morning. This is unacceptable and we are unable to speak to anyone to register a complaint. Please advise us with the issue and how to resolve this

  • wezmckay WAM_BN1 (@wezmckay) reported from Brighton and Hove, England

    WFH and once again #virginmedia broadband is down. Brighton UK

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.

  • OPettit17 Oscar💸 (@OPettit17) reported from Hove, England

    @virginmedia would be nice if you fixed the problem in Mile Oak, what else am I meant to do in lockdown other than sit on my phone

  • fordie Mark Ford (@fordie) reported from West Worthing, England

    Virgin Media are obviously having big problems… can’t even load the app or status page

  • Virgos_Haircut Simon (at 🏠) (@Virgos_Haircut) reported from Brighton and Hove, England

    It seems @virginmedia broadband is like a bus service this evening. Keeps stopping and starting. Been like this for the last 4 hours or so. Been okay recently to be fair.

  • OPettit17 Oscar💸 (@OPettit17) reported from Hove, England

    @virginmedia Buy me a dominoes or we are changing to Sky, don’t let me down again

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Yep looks like another problem. I’ve got calls I can’t make until fixed.

  • Paul_Happyrain Paul Merryweather (@Paul_Happyrain) reported from Hove, England

    @virginmedia And finally fixed at about 7am. @virginmedia down for about 45hours.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Great work @virginmedia internet down again. Laughable that on service update it says register loss of service as after 2 working days you may get compensation, i never got any despite loss of service for a week last August! Doesn’t feel me with hope it will be fixed today!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulLichfield Paul Lichfield (@PaulLichfield) reported

    @virginmedia Arrange the boxes to be moved. I was told Covid but you will come and connect a new contract. It’s a joke and an awful way to treat loyal customers. I’ve now cancelled the contract.

  • ElizaJamieson Elizabeth Jamieson (@ElizaJamieson) reported

    @virginmedia We’ve logged a web form complaint- see if you can get it seen before the expected 28 days quoted.

  • wnxarcticwolf Arcticwolf (@wnxarcticwolf) reported

    @virginmedia @virginmedia trying to book an engineer to come and fix our phone line but the site is also broken ! can't book

  • GeePawHill GeePaw Hill (@GeePawHill) reported

    @drljnoble @virginmedia The specialty-for-pairing apps do somewhat better with ****** bandwidth, but the truth is there's no great fix for it. For years I worked with ****** bandwidth, but now I'm fibered up, and it's a world of difference.

  • se3john John (@se3john) reported

    @virginmedia does the modem in the old superhub 2 support 500Mbps speeds? I'm in modem only mode on my SH3 but wonder if the modem might be the reason for the 1-5% packetloss and terrible upload speeds I regularly see. Should I try out the SH2 and see if that is better?

  • mhzoha munawar hussain (@mhzoha) reported

    @virginmedia 4 MONTHS ON STILL NO HELP OR RESOLVE WITH MY BROADBAND..CUSTOMER SERVICE IS APPALLING, 3 TIMES CALL DROPPED 5 SECS AFTER THEY ANSWER.. WOULD LIKE TO REQUEST A DSAR

  • SalemsLady SalemsLady (@SalemsLady) reported

    @camelot_x @virginmedia I've spoken to one of the team who actually made the tablets directly now (vm still no help) and they confirmed it's a known issue, but the software team need to deal with it unfortunately not him, it seems SOMEONE is doing some tests, but not very helpful giving updates.

  • NickyRoscoe Matrix ♻️ (@NickyRoscoe) reported

    @virginmedia Hi I've had none stop signal & mobile data issues all day. (poor signal & MD keeps dropping to H) No issues with my phone. Can you please advice me on what the problem is here please?

  • PaulLichfield Paul Lichfield (@PaulLichfield) reported

    @virginmedia I’ve been a customer for over 20 years needed to renew the contract and arrange to move the boxes following us having an extension put in and no longer using the room the box is in as a tv room. I wanted to know why I was being charged more than a new customer and why I couldn’t

  • Timothy90568684 Tim Shirley (@Timothy90568684) reported

    @virginmedia shame on virgin media things go wrong and they are not around to be contacted disgusting will never use virgin media again and will make sure friends and family don’t