Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 12/14/2025 13:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Total Blackout
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomBurgess Hill TV
United KingdomBrighton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • fabsalva Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

  • tommyp2222 Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

  • GreyAmbition TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

  • tommyp2222 Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

  • pwvoiceovers Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

  • GreyAmbition TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • conorbarbour conor barbour (@conorbarbour) reported

    @virginmedia @Stento1867 Iv been trying to call all day and it's not working

  • lostatsea_shop Lost At Sea Jewelry (@lostatsea_shop) reported

    @virginmedia Hello, I want to cancel my broadband. Can you advise me on how to proceed, as I can't get through on the phone.

  • Geek_Legion Geek Legion of Doom (@Geek_Legion) reported

    @virginmedia will pick up the phone in seconds if it's a sales call. You have an issue with your bill and it's an hour wait if it connects you at all

  • drum_cc CCDrum (@drum_cc) reported

    @zeninternet Thank you Ash. I've been sitting on the fence for a while, as I've been with @virginmedia for 15 years and get a great deal, but my internet service is appalling and they treat their customers like crap so I needed to move elsewhere. You came highly recommended!

  • koffee_truffles Anne Bell (@koffee_truffles) reported

    @virginmedia I know where I'm supposed to ring. I have done multiple times. I have just ended up stuck in never ending telephone queues. I don't understand why because I've got more than 1 V+ boxes, which means I spend a lot of money with you, the app order functionality doesn't work!

  • JohnyRees Johny Rees (@JohnyRees) reported

    Virgin media, can you explain why it's so difficult for someone to explain or call us why my TV boardband, telephone, internet still not working? I signed the deal on 29th Nov 2020, serval people came to my home try to install, left with mess!

  • Craigturner67uk Craig Bcfc (@Craigturner67uk) reported

    @virginmedia I have Never received my device after being told different stories by your team! Not allowed to cancel contract due to you not having the device but then miraculously it turns up on Saturday at your depot! Then told im still not allowed to cancel until it has been checked!

  • Saintjim1981 Jay bright (@Saintjim1981) reported

    @virginmedia had 2 calls from this number claiming to be your I take it that its a scam as they were very rude when I wouldn't let them access my home computer to sort a problem with our Internet 🤔02828348824

  • Honeykiss Wendy (@Honeykiss) reported from Lambeth, England

    @virginmedia trying to cancel and not finally got thru to pre Installation only to be cut off! Can you help

  • scotinstowe Truth Will Out 🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 (@scotinstowe) reported

    @virginmedia where do you call to cancel mobile contract - I’ve been trying to navigate your website for days. It’s almost as if you are trying to confuse people!