Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia It's your customer service that isn't working. And our broadband router.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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Ian Clifford stands with Ukraine 🇺🇦
(@MeMyselfAndLife) reported
from
Brighton and Hove, England
@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
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Keri Kennedy
(@beadyface) reported
from
Hove, England
@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Harding
(@harding_gareth) reported
@virginmedia your service is an absolute joke we’ve been with you for over 10 years, we had no TV channels for a month which wasn’t our fault it was your error, my partner has been on the phone to your team a few times today and no one will help,
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Broken Soul
(@BrokenSoul_2020) reported
@virginmedia who do I speak to to make a complaint about the disgusting treatment my elderly mother (a customer of yours for 30years) has received from your company and one of your engineers that visited her today? #appalingcustomerservice
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John Cohell
(@Coshell1) reported
@virginmedia aaaand so we go full circle - more of my life wasted bemoaning virgins all service
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Richard Webster
(@RichDWebster) reported
@virginmedia There is no ‘fix time’ as you’re service doesn’t recognise their is a problem. Phoned 4 times, told it was service issue, then my router, then back to service issue. 2 days pay lost due to this appalling service and still not fixed
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Katie
(@sacha_levyfan) reported
@virginmedia and also we don’t have an problems in our area but our WiFi is quite old and needs upgrading
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🗽💋Michelle😎💃🏼
(@ChelBelle1983) reported
@virginmedia We seem to have gotten the service back but I am going to keep this link just in case, thank you
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Martyn Bingham
(@Martyn_Bingham) reported
@virginmedia I've already done the pin hole reset as suggested in a link I was sent earlier. Didn't help unfortunately 😕
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Angela Rawkins
(@rawkins76) reported
@virginmedia I was told to use virgin media connect app - this doesn't work for me as my old acct is closed, new acct not yet active. I was told I cld have a dongle, then told I couldn't.
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Shirley Marshall
(@shirleymack) reported
@virginmedia absolutely disgusted with the customer devices I have just received. I have no phone, internet or tv and the earliest they can get to me is Tuesday and when I said I’m cancelling my contract they put the phone down on me #diabolical
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Gregor Banks
(@GregorBanks) reported
@virginmedia Yes. It is clearly an issue with the hub as it has been ongoing for a week or so now and the service status is showing no issues. I have followed all of the troubleshooting, resetting the hub etc. I just want this fixed