Virgin Media outages and service status in Lancing, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Wi-fi, and TV.
- The most recent signal from this area was received Apr 8, 7:23 PM GMT+1.
- E-mail (33%)
- Wi-fi (22%)
- TV (22%)
- Internet (11%)
- Total Blackout (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Wi-fi | 4 days ago |
|
Brighton
|
Total Blackout | 5 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am
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Matt (@mattiem1976) reported from Sompting, England@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England@KarenWolman @virginmedia absolutely horrendous customer service.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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John And Ginger (@JohnAndGinger) reported from Woodingdean, England@vmbusiness Any news? I’m s not working still.
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, EnglandHi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...
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Keri Kennedy (@beadyface) reported from Hove, England@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??
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Tom Pritchard (@tommyp2222) reported from Worthing, England@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia You’re mistaken. I was in contact with your colleague via email. But they’ve stopped communicating I have raised a complaint, but was promised a call back which didn’t happen Even the Ombudsman have had to stop taking complaints about Virgin Media due to the volume of calls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul James Smith (@PaulJamesSmith4) reported@misselledee @virginmedia Generic bot replies as usual. Their customer service doesn’t exist. How they’re still in business amazes me.
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Joshy R 🌒 (@JJRussell95) reported@virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV
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Cam (@Snickerboi95020) reported@TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think
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Karen Cheney (@loubylou60) reported@virginmedia your customer service is abysmal- sort it out
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.
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Ian (@Jd95975184) reported@misselledee @virginmedia If virgin cant provide you service from 30 days of you reporting the fault you can leave for nothing, they are very incompetent when dealing with customers, deal with one agent who promises to sort it, never does, you phone back then its a different agent and you start all over
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Jemski (@jemski7) reported@virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.
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OnTheMeter (@OnTheMeter) reported@misselledee @virginmedia Despite the content of your message, they answer you like this is the first contact. I’ve been with them from day one because I always seem to get a good deal. But god help you if you need customer services. In my experience, they tie with Vodafone as the worst in the world.
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Sophie Reshamwalla (@Dr_SReshamwalla) reported@virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??
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jambino (@Jambino6_) reported@virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱