Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Phone | |
| Burgess Hill |
TV | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Linda Blaker
(@CupcakeBlaker) reported
from
Littlehampton, England
@virginmedia is there a problem in the KT6 area. No TV or internet since this afternoon
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Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia would be nice if you fixed the problem in Mile Oak, what else am I meant to do in lockdown other than sit on my phone
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@virginmedia You’re not the problem, @skytv are ,
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Reece McQuade
(@reecemcquade) reported
from
Sompting, England
@Beany_13 @virginmedia It's awful at the moment. I keep losing all sound on my HD channels too. Paying for multiple services I cannot use fully! And I'm working from home so I need the internet more then ever 😅😭
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
What is it you do on a Friday pm/eve @virginmedia down again last half hour, and it was same last Friday for couple of hours. I’m sure in the past my problems have been on a fri too. Bad timing as I’m due to renew contract soon and if you think I’m paying anymore, no chance!!
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WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
WFH and once again #virginmedia broadband is down. Brighton UK
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That chap
(@Lucanesque) reported
from
Brighton and Hove, England
FFS @virginmedia has gone down *AGAIN*... reverted to 4G and hope for work tomorrow 🤬
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🏡Glen Scott🏡
(@glenrules) reported
from
Brighton and Hove, England
@thisisginger @virginmedia Yes we are 😬 ordered a new box that arrives Friday.... maybe that will help
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Paul Merryweather
(@Paul_Happyrain) reported
from
Hove, England
@virginmedia And finally fixed at about 7am. @virginmedia down for about 45hours.
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@skytv on hold for over an hour to speak to billing as you have decided to up my bill by £40 still no answer, disgusting service , thank god contract up in July ,who to choose @virginmedia or @btsportfootball , will be internet & phones aswell
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WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
@virginmedia Brighton has no internet. £49.00 per month for this atrocious service. WFH. Who cares VM don't
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Oscar💸
(@OPettit17) reported
from
Hove, England
@JckGunn @virginmedia Had to go down to my nans to do an exam 😂
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia our service has gone down for the 2nd time in 3 days and we are now being told we cannot get an engineer until Saturday morning. This is unacceptable and we are unable to speak to anyone to register a complaint. Please advise us with the issue and how to resolve this
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep looks like another problem. I’ve got calls I can’t make until fixed.
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Mark Clifford
(@MarkkClifford) reported
from
Brighton and Hove, England
@Erstwhilian @virginmedia Last few days has been terrible! Normally have no issue with them. Looking for some money back for sure
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.
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Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia Buy me a dominoes or we are changing to Sky, don’t let me down again
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Great work @virginmedia internet down again. Laughable that on service update it says register loss of service as after 2 working days you may get compensation, i never got any despite loss of service for a week last August! Doesn’t feel me with hope it will be fixed today!
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Paul
(@Flexicoder) reported
from
Worthing, England
@MrsPTeach @virginmedia We’ve got the same problem #Worthing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bitswings
(@BitSwings) reported
@virginmedia I don't feel like I'm paying for a service I want. It feels like I'm paying to allow you to offer cheaper deals to new customers.
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tasha
(@fairbanksfamily) reported
@virginmedia I highly doubt it. Will see at 6pm when they don’t turn up. Intermittent service 5 days now
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Luke Atkins
(@LukeAtkins3) reported
@virginmedia Hi Virgin media. Any chance my girlfriend can get phone upgrade sorted out after 3 weeks and over 12 hours of phone calls? I'd say your customer service center is shocking, but that would be an insult to shocking. Apparently no one can take notes at your place???
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Neil
(@Dexisson) reported
@virginmedia I'm still on my old phone atm before swapping over to my new one tomorrow. I had a "refreshing sim" message and it's been strugggling since. Same phone and sim being used at the same place I've used it for 4 years without any issues. I read a new sim card could do the trick?
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Stephen Hance
(@StephenHance1) reported
@virginmedia Cable needs replacing from house to pavement. Box hanging off the wall. We are getting WiFi from next door neighbour as ours doesn’t work. We are paying you over £40 pcm. You told ombudsman you had fixed it. You gave me some compensation but didn’t fix it.
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Bitswings
(@BitSwings) reported
@virginmedia Understood. I understand that new customers get a better deal, but right now it's so extraordinarily cheap for a new customer that it makes what we as existing customers get for the same money look really unfair and gives off the impression Virgin doesn't care.
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NMW
(@NMW1974) reported
@virginmedia how can I complain. Numerous issues. New customer. Not at all happy
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Ashy Slashy 𝟜𝟚
(@wideload42) reported
@virginmedia So now my live chat that I've been waiting on has been shut down from your side. Is it anywhere why I want to leave your services? I have been a loyal customer for 8yrs. #virginspoorcustomerservice #cutyouoffrathertgantalktoyou
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Dan Ward
(@kilbytown8) reported
@virginmedia hi there. I've had a new box for over a week and every time we change channel the sound is out of sync. We have to change to 102 wait for a robot sound, when that clears, turn back to the channel and its ok. Having to do this 20 times a day. Please help
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Tara
(@taronipops) reported
@virginmedia It seems you are missing the point and just copy pasting responses from a script rather than providing responses that fit with the actual original issue described. The fault is not with the Internet, but with the WiFi from the router. And it is intermittent.