Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Burgess Hill and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Burgess Hill |
Wi-fi | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?
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Mark Strong
(@ibikebrighton) reported
from
Brighton and Hove, England
Hey @virginmedia any news on internet outage in #Brighton BN2?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Alternative Ageing
(@alternativeage) reported
from
Brighton and Hove, England
@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Same, slow and occasionally dropping out
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Ian Clifford stands with Ukraine 🇺🇦
(@MeMyselfAndLife) reported
from
Brighton and Hove, England
@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Phil
(@palewis1) reported
from
Worthing, England
@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Michelle83mj
(@michelle83mj) reported
from
Brighton and Hove, England
@virginmedia This link doesn't work
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@KarenWolman @virginmedia absolutely horrendous customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CLIVE SAINES
(@kamam2003) reported
@virginmedia thanks to customer service and billing being no help what so ever explaining why when I get a new contract my bill is so high it wasn't until the 5 th of getting through and speaking with kisan in customer services who explained everything that I now understand.
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Michał Wnuk
(@MichalKWnuk) reported
@virginmedia We've already done all the necessary, possible steps. Your automated system is going to charge me anyway, isn't it? I'll try to order it once again, but how to avoid the £40 fine from you? Your lack service was the problem not me not cooperating
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.
(@LiamInTheSky) reported
@virginmedia No, I have issues at home because we live in the middle of nowhere so I accept that 3G is all I will get, however it still does not work at all. I have only recently been in an area with 5G and the performance is extremely poor.
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ajfroberts
(@ajfroberts) reported
@virginmedia please can you tell me how I make a formal complaint - your customer service is an outsourced joke with no ability to talk to anyone who is remotely able to help
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Andrew Gibbs
(@AndrewG23328170) reported
@virginmedia I have been a long-standing customer (20+ years). Whilst I am overall satisfied with the service. I no longer feel I am getting value for money! Plus the fact when I upgraded from 100Mbps to 200Mbps “free of charge” . Addition charges were applied.
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Mike
(@thatssomike) reported
@virginmedia intermittent service constantly since you told us you were doing work on the line back on 04/08. It's nearly been a week. Any idea what is going on and when this will be resolved? It's incredibly frustrating. IG postcode.
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Dougie Johnstone
(@DougieJohnstone) reported
@virginmedia A couple of weeks ago now. I reckon I’ve phoned over 30 times since March. I’ve been promised calls back, a swift resolution almost every time and none of this has happened. I’m 6 months down the line and nowhere further forward. The last advice was they were investigating.
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Jo Foster
(@_JoFoster) reported
@virginmedia internet is not down continuously for 48 they cannot reimburse me. The service is intermittent internet keeps cutting out between evening times sometimes for 1 hour sometimes for 20 minutes sometimes for 3 hours. Paid for the internet service and service is running
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Jessica Thompson
(@ElectraHeartsJT) reported
@virginmedia why does your service keep dropping every few minutes in the East Belfast area? There isn’t any planned outages until next week? Having to hotspot from my phone which isn’t ideal?
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Dr Carole McCartney 🌻
(@ctmccartney) reported
@virginmedia I'd like to move house but you clearly cannot cope with your customer numbers so now trying to cancel - but funnily enough you can't get through!