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Virgin Media

Virgin Media outages and service status in Lancing, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Aug 19, 6:31 PM GMT+1.
  • 83% Internet (83%)
  • 17% Phone (17%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Henfield.

CityProblem TypeReport Time
Brighton Phone 4 days ago
Worthing Internet 14 days ago
Hove Internet 14 days ago

Nearby cities with recent reports

Brighton

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • oldfootballprog
    OldFootballProgramme (@oldfootballprog) reported from Worthing District, England

    @virginmedia Worthing BN11 seems to be down

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

  • rhock1979
    richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • JohnAndGinger
    John And Ginger (@JohnAndGinger) reported from Woodingdean, England

    @vmbusiness Any news? I’m s not working still.

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • wavell_mark
    Junior (@wavell_mark) reported from Hove, England

    @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

  • SimonRusbridge
    Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia Any idea when issues in BN14 will be fixed?

  • sami_chanchan
    Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.

  • gismotigga
    Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Brighton and Hove, England

    @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.

  • sami_chanchan
    Sami Channon (@sami_chanchan) reported from Brighton and Hove, England

    @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

  • DKarunda
    David (@DKarunda) reported from Brighton and Hove, England

    @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

  • 5waysRichard
    Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

  • DeanAyass
    Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @MontyWanty @virginmedia Never said it was!

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanJeoryPhoto
    Dan (@DanJeoryPhoto) reported

    Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets

  • Keeleyeveline_
    Keeley 🌻 (@Keeleyeveline_) reported

    @teenarani @virginmedia Hopefully it gets back up and running ASAP. Went to go onto my laptop and couldn't connect to the Internet that's the only reason I new it was down otherwise I wouldn't have

  • chrissincl29564
    Cookie (@chrissincl29564) reported

    @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!

  • PaulGr1969
    Paul Greenwood (@PaulGr1969) reported

    @virginmedia i havent reported anything if i lose anything virgin is going to be in trouble

  • SmoggyBalboa
    Smoggy Balboa (@SmoggyBalboa) reported

    @chrishenry88 @virginmedia Move to Youfibre.. much better service.

  • andy_nicks60
    Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported

    Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

  • tartanjammies
    Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported

    @virginmedia @alexand979677 If I wanted to watch it on my phone / laptop / pc etc I would use an Internet based hooky site not something I pay 100 quid a month for. Get it fixed and issue rebates.

  • DartingMelon
    🎯DartingMelon⛩️ (@DartingMelon) reported

    @alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @alexand979677 @virginmedia grounds to terminate the contract folks

  • DavySdpatterson
    davy patterson (@DavySdpatterson) reported

    @DavidPaintdw @virginmedia They are the worst , best thing ever getting away from them 👎