Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 6 days ago |
|
Brighton
|
10 days ago | |
|
Worthing
|
TV | 13 days ago |
|
Worthing
|
Wi-fi | 14 days ago |
|
Worthing
|
Internet | 16 days ago |
|
Brighton
|
17 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
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Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported from Brighton and Hove, England@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
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Mike smith (@Mick1082) reported from Brighton and Hove, England@virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is
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joy flowers (@scruftgirl) reported from Brighton and Hove, England@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England@virginmedia Hi there we wanted to discuss my partner and Is poorly managed situation with Virgin Media. After basically being refused the right to complain through the customer services we have decided to shame them publicly here on Twitter #virginmedia
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England@virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England@virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia
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Chuds (@Chudio) reported from Worthing, EnglandAfter 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!
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Mike smith (@Mick1082) reported from Brighton and Hove, England@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
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(◕‿◕✿) (@christieblythe) reported from Brighton and Hove, England@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
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Jenny Carroll (@jennycarroll21) reported from Worthing, England@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England@virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover
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Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
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Mark Clifford (@MarkkClifford) reported from Shoreham-by-Sea, England@BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.
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Lesley Crook (@Lesley_wolan) reported from Brighton and Hove, England@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
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alice❁ (@aliceharmanx) reported from Brighton and Hove, England@virginmedia how long is the wait to get through to customer services on the phone?
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Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kimberley (@kimberley088) reported@virginmedia Can someone help me change my direct debit date please I’ve been trying for the past few days!
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david campbell (@campbell501) reported@virginmedia do you have a complaints department I can talk too or email. I have lost all faith in your call centre staff. You should be ashamed of the service of your call centre. You need to invest in training the staff on how to deal with loyal customers.
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Chris Dalton 💙 (@dalty) reported@virginmedia please DM me with email for customer support, as your web site is useless for contacts. Existing customer. With an issue. Thanks.
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Ray (@Ray58920624) reported@virginmedia @Ofcom I also made the complaints in December 2020, but no one reaches me to solve the delay installation issue
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ً (@saoi___) reported@virginmedia How many times do i need to message you? I’ve been with virgin for 2 years & I never get any service where I live, the maximum i get is 1 bar .... it’s disgusting.
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Lizzie Blower (@elizabethblower) reported@virginmedia @virginmedia on hold to your customer service line for an hour and a half, told I had got through to the wrong department and put on hold again. The line then went dead... I need to get in touch with you - is there any actual way that’s possible?
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rory blackburn (@rory_blackburn) reported@virginmedia if I have a recurring problem that hasn't been fixed by your suggested solutions, and yiur call centres are all shut how do I get a problem fixed? Its beyond a joke
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Nim (@NimMotha) reported@virginmedia second weekend in a row that we spend over and hour on hold and after speaking to customer relations get passed onto another department that doesn’t pick up! Shocking customer service!!
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Mark Oliver (@McHilti) reported@virginmedia Did you delete my reply because it showed the mind bogglingly truly disgustingly awful customer service? Will this tweet also disappear?
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Ray (@Ray58920624) reported@virginmedia @virginmedia My installation has been rescheduled more than twice. Your pre-installation team promised me yesterday that they would send the construction team to solve the issue and give me an update on 16 January 2021, which is today. But, no one showed up. i need a solution