Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Brighton |
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| Brighton |
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| Brighton |
Internet | |
| Brighton |
Internet | |
| Burgess Hill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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Chuds
(@Chudio) reported
from
Worthing, England
After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!
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alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
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(◕‿◕✿)
(@christieblythe) reported
from
Brighton and Hove, England
@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
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Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
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Gaynor Wingham
(@GaynorWingham) reported
from
Hove, England
@virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
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Mark Clifford
(@MarkkClifford) reported
from
Shoreham-by-Sea, England
@BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.
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Gill Hodge
(@HodgeGill) reported
from
Brighton and Hove, England
I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please confirm you received my text message to cancel my contract with you. Thank you
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Jenny Carroll
(@jennycarroll21) reported
from
Worthing, England
@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is
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Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jai Joshi
(@jaisjoshi) reported
@virginmedia Having issues with my internet. Looks like some work has been carried out in NR6 area and was asked to restart the router - did and still internet is dropping in between and not getting signal in rooms
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Gillian Fielding
(@g_fielding) reported
@virginmedia Service Status says there’s no issues in my area. I’ve rebooted my laptop, followed all the instructions on the web page. Still having major challenges especially with Teams meetings. Please can you double check. #embarrassing
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Abdullah
(@abdullahm3211) reported
@virginmedia Nope no update sure this happened last time too? Well at least I have evidence this time. When I cancel don’t tell me you need your equipment back because I did try.
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🐝
(@WhatAboutHannah) reported
@virginmedia Hi, 60 second reset has not solved the issue
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The Edvardz
(@CEdvardz) reported
@virginmedia They can’t help hence why I’m supposed to be getting a call back. Apparently no one can arrange a call back. They promise but it never happens.
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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el crip man 🇻🇮
(@elcrutchboi) reported
@MENnewsdesk Virgin Media better not be, as if my internet hasn’t been **** enough for the past like month
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Ciaran
(@Ciaran92815413) reported
@JimAllister Only in certain areas same with virgin media and if your home broadband goes down due to lineage problems you’re bottom of the list as by owns all the lines
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Annie Warburton (she/her)
(@anniebonne) reported
@virginmedia And several of your help options are circular e.g. call, go through options, texted a web link, web link says you have to call. It is like circles of hell. Shocking customer service @virginmedia compared to competitors e.g. @VodafoneGroup (I've been a Virgin customer for 20 yrs)
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Louise Herrington
(@lou2sing) reported
@virginmedia 2/2 and then get the unavailable noise as though the number never existed. The suggestion was made today to change the hub, but then I have to pay 2 hrs of contract IT time to re-set up the office and all system connections. Not an option (unless virgin pays for it) !