Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Brighton |
Total Blackout | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Phone | |
| Burgess Hill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Mike Coombes
(@mike_the_frog) reported
from
Shoreham-by-Sea, England
@virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.
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END OF LEVEL BOSS
(@EL_FLOREZ_) reported
from
Brighton and Hove, England
@virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...
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Martin Coll
(@mcoll72) reported
from
Brighton and Hove, England
@virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate
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Katie ⚔️
(@katestar) reported
from
Worthing, England
@virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.
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Vicky Leech
(@vickyleech75) reported
from
Littlehampton, England
@virginmedia Could not offer services at new address so contract cancelled-now telling me I owe £200 & will send bailiffs round-despite murmurous phone calls to get this sorted & raising an urgent complaint 6 wks ago. Have taken advice from @Ofcom and @CISASUK Utter disgrace.
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Jesse Baker 🇪🇺
(@marmite22) reported
from
Hove, England
Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.
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Prof Priya Deshingkar
(@priyadeshingkar) reported
from
Hove, England
@virginmedia Broadband has been v slow for days and seems to be completely down today.
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely
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Mike Coombes
(@mike_the_frog) reported
from
Shoreham-by-Sea, England
@virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok
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Sam Ballard
(@619Ballard) reported
from
Littlehampton, England
@bobster76 @virginmedia Maybe their WiFi is down 😂😂
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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Paul Macfarlane
(@macfarlane1) reported
from
Worthing, England
@virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues
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Clare Taylor
(@clareypoos) reported
from
Sompting, England
@virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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Angel
(@angel_isabel420) reported
from
Brighton and Hove, England
@virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TallieHo
(@TallieHol) reported
Having another shocker with the @virginmedia service and @matchroomsport tonight 😫 the pixelation is not cool for £26 !!
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Tara Walton
(@T4R4_W4LT0N) reported
@virginmedia hi can someone help me to book tonight’s boxing? I keep getting an error message when trying to book through on demand. I am trying to call but been waiting an hour for someone to answer...
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Josh Divito
(@JoshDivito) reported
@HarryMeakin @virginmedia They’re the worst company I’ve dealt with!
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Gaz Curtis
(@GazlarQuackster) reported
from
Rugby, England
Should @virginmedia just accept they are a **** show and refund everyone who’s paid to watch Joshua VS Pulev
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Adam jones
(@Adaz_jon) reported
@virginmedia any issues with Wifi around the HP19 area? Mine has been intermittent that last few days?
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James Stenton.
(@Stento1867) reported
@Markwar85581357 @jackkennedy_ @virginmedia I'm in Chesterfield. Everyone in the country having the same issue its a joke
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BRO-3886
(@umar_mullaSUFC) reported
@MatchroomBoxing @SkySportsBoxing @virginmedia I have tried rebooting my internet and pulled the plug on the tele, the pixelating issue has persisted, I have tried my best to watch regardless, but with the headache I’m getting, I’m expecting a refund
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DineRustic@
(@DineRusticUK) reported
@MatchroomBoxing @SkySportsBoxing @DAZNBoxing Shame we won't be able to see it, paid for PPV on virgin media and its unwatchable, you all want to have a word with them they are ripping you and the public off with such an awful service
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Stuart Moody
(@moodyboy79) reported
@scott_5254 @virginmedia @virginmedia customer services shut, no presence on here. Absolutely shocking service yet again
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Richard Kent
(@richardkent) reported
@virginmedia PLEASE sort out the terrible signal for the boxing. I’ll be expecting a full refund