Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Burgess Hill |
Internet | |
| Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬
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Peter Brownings
(@Brown3P) reported
from
Plumpton Green, England
@virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
@virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...
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Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
@virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
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Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
Stop sending bigger bills & threatening emails @virginmedia @libertyglobal & sort things out! Account cancelled & services stopped on 18.10 but you are billing me from 19.10 despite no services! Impossible to speak to you & complaint sent not yet resolved.
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Simon
(@SiCornwell) reported
from
Brighton and Hove, England
Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!
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josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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Chloe⚪️
(@ChloeWhytee) reported
from
Shoreham-by-Sea, England
@virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)
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Stevewestsussex
(@stevewestsussex) reported
from
Sompting, England
@virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua
(@JoshSmith1989) reported
@virginmedia Spoke to someone on the phone who stated an £8.40 refund for 15 days plus failed visits. Complete loss of service for 15 days straight.
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Caleb
(@CalebHammocks01) reported
@virginmedia my mobile data is being incredibly slow/laggy and I don’t know why as I know I’m not close to running out yet. I keep trying to restart my phone and that doesn’t work. I’ve also checked the service and coverage status checkers and it still says it’s fine? (cont…)
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Steven Thompson
(@StevenT6973) reported
@virginmedia Now been 4 days and still no Internet. Worst company ever
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Jo Kirkpatrick
(@JoKirkpatrick13) reported
@virginmedia Why can't virgin media get my direct debit correct after 6 months of errors. Now you owe me money.
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Magician Resh G
(@fresh0501) reported
@virginmedia absolutely terrible service, left millions of people with no internet including my old parents. Everything is for streaming and not been able to watch anything for 3 days. #virginmedia
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DALL-E
(@FunnyDALL_E) reported
@virginmedia What? The latest estimated fix time was 3/12 hours ago. Again, what’s going on? What’s the specific fault? Do your people even work on Sundays?
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Alan Moore
(@AlanMoore84) reported
@virginmedia Wi-Fi Max guarantee. 2 engineers visit for an hour and conclude that I cannot get 20mbps in every room. Spent an hour on the phone with 2 customer service reps who just want to refer case to Ofcom - case 46163327. £100 guarantee that takes up hours of my life. Poor.
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we_all_got_scars
(@Joey_t33) reported
@virginmedia Told I need to phone Netflix as they want to charge me. Phone Netflix, Netflix say I need to phone Virgin Media to cancel it. I cancelled it months ago and have a separate Netflix account.
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dackattack
(@dackattack2) reported
@virginmedia virgin down 4 days now. The mrs has lost 100s due to not being able to work yet you lot think 8quid a day is ok? Should be able to cancel the contact, scandalous company.
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we_all_got_scars
(@Joey_t33) reported
@virginmedia 1. Trying to get on my account online: website not working, error messages.