Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
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Spencer Clark
(@ATS_Spencer) reported
from
Worthing, England
@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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Mike Hobden
(@MikeHobden) reported
from
Worthing, England
@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Turvey
(@TurveyAndy) reported
@cosmetic_lad @virginmedia She must be the only one then because I’ve never experienced such bad customer service! 4 managers have failed to call me back! There only nice when they want your money
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Hooked On The Truth (HOTT)
(@HookedOnHolz) reported
@virginmedia Been there done that. It’s a major outage in south London . Look it up. Many of my connections are suffering the same. No internet and it’s the weekend with the kids home… terrific.
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CharlieChatsfield
(@frances14Saint) reported
@virginmedia But I have never experienced such a thing
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Ben Greenhalgh
(@bgreenhalgh12) reported
@AlanC_44 @virginmedia for me aswell I had no internet for a week my wife works for nhs and working from home - spent a tonne of money on phone data for her to continue working ! They scheduled an engineer then cancelled him stating they fixed the problem - it wasn't fixed 😔
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Fabian Odu
(@fabian_odu) reported
@virginmedia So, I have not been able to work today, which means I can invoice £0.00 and receive same as a contractor on a day rate. Thanks to your outage which has had 3 or more estimated time of being fixed without success. I guess I can forward my invoice to you guys?
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Stay Alert. Easy isn’t it unless you’re a numpty!
(@dontwantexcuses) reported
@AlanC_44 Ditto re virgin media but Sky pretty bad too. Sky make it really hard to cancel.
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JohnDKinder
(@JohnDKinder1) reported
@virginmedia been trying to get through on your useless "customer service" you just don't care do you. Are you going bankrupt?
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willie williamson
(@wjwilliamson87) reported
@AlanC_44 Virgin media all time worst
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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windoggydog
(@viteboywin) reported
@virginmedia Once again, fobbed off to a forum. I need a human to fix my problem, over the phone, not txt. Maybe this is something virgin need to look at, arranging a call back on social media.