Virgin Media Outage Report in Lancing, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Burgess Hill, Brighton and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet | |
| Burgess Hill |
Total Blackout | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Prof Priya Deshingkar
(@priyadeshingkar) reported
from
Hove, England
@virginmedia Broadband has been v slow for days and seems to be completely down today.
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Angel
(@angel_isabel420) reported
from
Brighton and Hove, England
@virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...
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Mark Ford
(@fordie) reported
from
West Worthing, England
Virgin Media are obviously having big problems… can’t even load the app or status page
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure
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Anna
(@annahumphrey99) reported
from
Brighton and Hove, England
@virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕
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Simon (at 🏠)
(@Virgos_Haircut) reported
from
Brighton and Hove, England
It seems @virginmedia broadband is like a bus service this evening. Keeps stopping and starting. Been like this for the last 4 hours or so. Been okay recently to be fair.
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John Echeverri
(@JohnEcheverriUK) reported
from
Shoreham-by-Sea, England
@virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.
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Dr Mark Everitt
(@qubyte) reported
from
Brighton and Hove, England
@virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.
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Martin Coll
(@mcoll72) reported
from
Brighton and Hove, England
@virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate
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Ali Haughton
(@Alison_Haughton) reported
from
Hove, England
@virginmedia We’d been having problems on and off for a few days and had recently upgraded 😡
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits
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Richard Pickett
(@therjpickett) reported
from
Worthing, England
Speedy phone fix from @virginmedia #virginmediatechnican today. Logged yesterday evening, fixed lunchtime today
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely
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Jesse Baker 🇪🇺
(@marmite22) reported
from
Hove, England
Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia hello Virgin is there another problem with the WiFi because it seems to be down once again think this is the 55th time in the space of 1 day
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nayan Mistry
(@NayMistry) reported
Virgin media. Useless.customer service. Can't even register my account. Called 3 times but customer service useless. Can't resolve simple issue. Dont join!
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Dave Hodgson
(@EdgeOfAbyssSotf) reported
@virginmedia @jet2tweets so is it normal at virgin to be discrimated against and have some one pretend to be a manager @virginmedia then keep you on the call for 50 mins and then refuse to take your complaint ??????? can u give me your Executive Team info please
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Sam Mardle
(@SamMardle) reported
@virginmedia why are you cutting me off after an hour and two minutes of waiting on the phone on hold? Happened twice now… looks like I’m not the only one. Cost of living and all that.. I thought you’d be wanting to help people?
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Dani McCabe
(@DaniMcCabe_) reported
@virginmedia I doubt there’s any point. I did call customer service. Your agent & his supervisor basically told me tough ****, you didn’t pay your bill on time, so VM charge you as punishment. New company motto? “Stop being poor”
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Emma Carpenter
(@emski350) reported
@virginmedia Can anyone help as I can’t spend another hour waiting for my call to be answered
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Eliot Carroll
(@Southflint) reported
Seriously @virginmedia Your service is appalling. I’ve had to battle to try & get anything done. I then get a random call saying if I don’t commit now to a new contract my fees will be going up. Do you actually want to retain any customers?
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Billy
(@BMcK123) reported
@virginmedia Red button service on Skysports Golf not working again
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Dave Hodgson
(@EdgeOfAbyssSotf) reported
@virginmedia so why is there notes on my account that they cant access unless i give them a part of a pass word which as a person with disbiltys cant do there is notes on the account about this as we have had this issue before i cant use the text service due to my disabilty
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Dave Hodgson
(@EdgeOfAbyssSotf) reported
@virginmedia so is it normal at virgin to be discrimated against and have some one pretend to be a manager then keep you on the call for 50 mins and then refuse to take your complaint ??????? can u give me your Executive Team info please
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Ray Fish
(@RayFish63090861) reported
@virginmedia @ArcticFox1977 Frankly this is not good enough, you are being paid for a service that you are not providing.