Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, and Worthing.

City	Problem Type	Report Time
Brighton	Internet	1 day ago
Burgess Hill	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Michelle83mj (@michelle83mj) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia This link doesn't work

• 
  Sami Channon (@sami_chanchan) reported 4 minutes ago from Worthing, England

  @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

• 
  Gary Pleece (@garypleece) reported 5 minutes ago from Brighton and Hove, England

  @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

• 
  Gary Pleece (@garypleece) reported 5 minutes ago from Brighton and Hove, England

  @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

• 
  JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported 10 minutes ago from Brighton and Hove, England

  @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

• 
  ydnam (@dizzymabil) reported 18 minutes ago from Sompting, England

  @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

• 
  Gary Pleece (@garypleece) reported 24 minutes ago from Brighton and Hove, England

  @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

• 
  Gary Pleece (@garypleece) reported 27 minutes ago from Brighton and Hove, England

  @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

• 
  Phil (@palewis1) reported 36 minutes ago from Worthing, England

  @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

• 
  David (@DKarunda) reported 36 minutes ago from Brighton and Hove, England

  @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

• 
  TheGreyAmbition (@GreyAmbition) reported 37 minutes ago from Brighton and Hove, England

  9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

• 
  Dean Ayass 💙 🇵🇸 (@DeanAyass) reported 37 minutes ago from Shoreham-by-Sea, England

  @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

• 
  Becci Cohen (@BecciCohen) reported 37 minutes ago from Worthing District, England

  It must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!

• 
  Danny Williamson (@Sacto_King_UK) reported 41 minutes ago from Worthing, England

  @virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service

• 
  Richard Williams (@5waysRichard) reported 42 minutes ago from Brighton and Hove, England

  @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

• 
  Sara (@sara_saehasti) reported 44 minutes ago from Worthing, England

  @virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work

• 
  Brian Roe (@indiointernet) reported 46 minutes ago from Brighton and Hove, England

  Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

• 
  Scott Hortop (@scotthortop) reported 49 minutes ago from Brighton and Hove, England

  @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

• 
  Warren Ryan Philips (@Luciddestiny) reported 51 minutes ago from Shoreham-by-Sea, England

  @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

• 
  Fabrizio Salvatore (@fabsalva) reported 59 minutes ago from Woodingdean, England

  @virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike (@mikegormley2003) reported 2 minutes ago

  @virginmedia WIFI been down for a few days, engineer comes, says he can’t fix it and leaves. No proof he was here and nothing to say he’ll fix it! Shockingly poor service DD5 1EJ

• 
  Neil G (@granth1974) reported 8 minutes ago

  @virginmedia hey virgin, you've downgraded my Netflix account without my permission. I'm mid contract. That's not allowed. I want it back to without ads asap or I reserve the right to cancel you without notice.

• 
  Lorna Willins (@LornieWillins) reported 10 minutes ago

  @virginmedia A very helpful guy in the 02 shop helped me out. If you can please pass on you need staff covering phones, I have spent hours & hours yesterday & today, I should not have to leave my home to get the answer in minutes. The service is disgusting

• 
  John Quinlan (@speeednet) reported 11 minutes ago

  @virginmedia I have had a rubbish service for months. Late last year an engineer knocked on the door and said because of a technical problem he had to replace the feed to my house, later informed me he couldn't because of a problem with the ducting. Fast forward to March 26, I get a text saying he is coming 16/03 no show, no explanation no apology. Next text says he will be there 27/04 no show no apology. The last three days the modem/router reboots about every five minutes, phoned again on Sunday explained and the techy advised me can't do anything until 20th June. This is not acceptable, I have been trying for two days to get onto your site, I am told you are sending a confirmation email which never arrives, subsequently I cannot contact the company. Just so that you know I have had enough and will be looking to replace the service ASAP. If I have any contract outstanding, I will see you in court.

• 
  Its Murphy (@murphyireland83) reported 18 minutes ago

  @virginmedia yo… why does everyone who works for you just lie their faces off? 2 days no internet engineer said someone would be out to pull a line within the hour.. 4 hours later no show, call customer service and the promised me a call back by 6pm. another lie, now sat on hold

• 
  SJL (@lambypies) reported 18 minutes ago

  @tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.

• 
  Accessible Waterways Association CIC (@accesswaterways) reported 19 minutes ago

  @NicolaG01 @virginmedia My experience of Virgin has always been they suffer from technical issues. Many is the time in the past I have called them, they have told me to do things at my end which I know will achieve nothing... and then it magically works!

• 
  George W (@Fraudly_) reported 20 minutes ago

  @virginmedia your online service is an absolute joke. You notify me of new monthly fee starting in May and I need to look at other packages if I want to change before new price takes effect. Only for your site to be riddled with errors and your bot to give me a broken link! With that link switching between error message and taking me right back to that same chat! And I shouldn't need to go round in circles chatting about an upgrade, much easier just doing it myself on your site. If it actually worked.

• 
  Nick68 (@nickholding01) reported 20 minutes ago

  @virginmedia Trying to help my neighbour. She got message saying needs to upgrade to 360 by June but when we follow instructions to go to apps and games there is no 'upgrade' option

• 
  Samina Masood (@Samina_masood3) reported 21 minutes ago

  @virginmedia we’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. It is unacceptable. Plz resolve urgently