Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 03/09/2026 20:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBurgess Hill Internet
United KingdomWorthing TV
United KingdomBurgess Hill Phone
United KingdomBrighton Internet
United KingdomShoreham-by-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

  • DrSTun STun (@DrSTun) reported from Hove, England

    @virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

  • schstsc1 @megyesischwartz (@schstsc1) reported from Brighton and Hove, England

    @virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice

  • fordie Mark Ford (@fordie) reported from West Worthing, England

    Anyone else in BN12 having broadband issues on @virginmedia?

  • TwistieTalk Steve Twist (@TwistieTalk) reported from Hove, England

    @virginmedia What's the best time to contact your Customer Service team?

  • abcomuk ABCOM - IT Solutions (@abcomuk) reported from Burgess Hill, England

    @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

  • NicholaHarcourt Niki hardcore (@NicholaHarcourt) reported from Shoreham-by-Sea, England

    @virginmedia absolutely disgusted with the service

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Just back up after 4 hours down...

  • JumpstartUK JUMPSTART (@JumpstartUK) reported from Sompting, England

    9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.

  • CarolePaton Carole Paton (@CarolePaton) reported from Brighton and Hove, England

    @virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.

  • flowersxxx Tracy S (@flowersxxx) reported from Hove, England

    @virginmedia no internet I'm in the bn3 area any help please.?

  • Bradley16535324 BradleyGeorge2001 (@Bradley16535324) reported from Brighton and Hove, England

    @virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻

  • louisestirton Louise Stirton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@louisestirton) reported from Dundee, Scotland

    @virginmedia broadband down in Dundee what's going on

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @MAP_PM @virginmedia This is the norm. They never resolve any faults

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Amerah_Ahmed @virginmedia They are a joke . For the past two weeks constant faults on tv and broadband in sw5. They do nothing . Non existent rude customer service . Time to leave

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.

  • mredwards Mark Edwards (@mredwards) reported from Wolverhampton, England

    @virginmedia Yes and all it did was tell me that our kitchen is a WiFi dead zone... The main issue is that we have loads of devices and I think we are overloading our hub’s capabilities.

  • mikelind2 Mike Lind 🦏 (@mikelind2) reported from Bristol, England

    @virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004

  • WoodcoteEwan Ewan Davis (@WoodcoteEwan) reported from Royal Leamington Spa, England

    @vmbusiness you seem to have a major outage but I can find a status page with information on your website

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Great so it seems to be a day of running on data today as @virginmedia apparently have "broadband issues" AGAIN 🙄