Virgin Media outages and service status in Lancing, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received May 18, 7:43 AM GMT+1.
- TV (68%)
- Internet (23%)
- E-mail (5%)
- Phone (5%)
The latest reports from users having issues in Lancing come from postal codes BN15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing
|
Internet | 3 days ago |
|
Worthing
|
TV | 6 days ago |
|
Brighton
|
TV | 7 days ago |
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Brighton
|
TV | 7 days ago |
|
Worthing
|
TV | 7 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Phil (@palewis1) reported from Worthing, England@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England@virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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Kayleigh Blaker (@KayleighBlaker) reported from Worthing, EnglandWhen you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
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RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.
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Michelle83mj (@michelle83mj) reported from Brighton and Hove, England@virginmedia This link doesn't work
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Sami Channon (@sami_chanchan) reported from Brighton and Hove, England@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Same, slow and occasionally dropping out
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Angel sirius (@Angelsirius1) reported from Worthing, England@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
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Natalie Hills (@NatalieAHills) reported from Hove, EnglandMy boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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simon (@simon201831) reported@LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can
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C (@Speed2684_) reported@virginmedia Broadband outage which is causing my ring doorbell not to work
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Lucia (@LadyLucia05) reported@virginmedia Well im hope now and service is still not restored
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Ric M. (@revoraman) reported@Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!
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Chríss (@Chriss_m) reported@emma_blingo @Benleo @virginmedia Very, very common. I don’t know a single person who gets the speed (consistently) that they’re actually paying for. This, I think, is a huge scandal that’s never really looked at.
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Adrian (@adrianjustone) reported@TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .
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Andy Form (@AndyFormUK) reported@Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.
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Jackmeough1 (@Jackmeough7058) reported@Benleo @virginmedia Left 08/23. Landline wasn't working for 12months+. Indian call centre kept promising engineers that never came. Online logs of issue were cancelled automatically after 28 days 'You haven't been back in touch, assume issue is resolved'. I was a customer over 20yrs. ******* useless
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godisgood (@ed2dfc1b030e4cb) reported@Benleo @virginmedia I went to the ombudsman who was great I got £75 compo after virgin still took higher monthly rate after I cancelled 4 months before they’re the worst of the worst Indian call centre don’t get back when they said wasted hours
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Jennifer Arcuri (@Jenniferarcuri) reported@Benleo @ailsybabe @virginmedia Please make an example and put them in their place. Hopefully out of buisness. Horrible company, Virginmedia.