Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Yes tried to speak to technical not available or hang up.
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤
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Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!
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James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Jo Heaton
(@microjology) reported
@virginmedia Given this seems related to work you’ve done today in my postcode, you should be prioritising getting our service reinstated
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Jennifer Gibson
(@Neefeynoo) reported
@virginmedia I’ve been trying to leave for 2.5 weeks, everytime I call it gets put down or I finally get through and they ‘transfer’ me to disconnecting department, who then puts it down. What’s your advice on actually getting this done?? 😡😡 I move out on Friday!!!
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𝓒𝓱𝓪𝔃𝔃𝔂
(@ChazVR) reported
@virginmedia I just attempted to phone 150 but my phone said theres a problem. We requested our services end at the end of our contract and was told it would go offline on the 27th (today) but its still online. I cant seem to access online help either.
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mrspecks
(@mrspecks) reported
@virginmedia yet again an internet outage during my work day. Funny how yesterday you were working in our area to improve services and today it is just the same as it usually is, hopeless. Lost count how often this happens every week, it’s relentless #nointernet #virginmediadown
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Unrepetant Pokemon Fandom Dissident
(@HolyDiver1236) reported
Me enjoying YouTube and playing Masters Virgin Media: “OOPSIE WOOPSIE!! Uwu We made a fucky wucky!! A wittle fucko boingo! The code monkeys at our headquarters are working VEWY HAWD to fix this!”
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Jill Dollard
(@JillDollard) reported
On the phone to @virginmedia and to remove pretty much all my tv channels and downgrade my internet speed is going to cost me more!?!? Great customer retention 🙄🙄
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alex
(@alexdavis1969) reported
@virginmedia They have advised an engineer for Monday 1 st August which is totally unacceptable for a person working from home having to wait a week . I wish I could cancel all together as so dissatisfied with the product and reliability of your offering but was told I would have to pay
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Craig
(@CraiginKent) reported
@virginmedia 3 calls totalling over 2.5 hours to sort out the wrong new contract I had been put on and told to expect a SIM card but now told I do not need one as an existing @O2 customer. further the background noise in your call centres is unbearable. Finally no calls backs when cut off.
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Rob 3000
(@stroooonach) reported
@virginmedia I've been waiting 30 mins for someone to respond on live chat about moving home. Every time I have to contact you it is the worst
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Idle Hands
(@idle_h_) reported
@virginmedia As I have stated in my complaint, if you continue to insist, then the only call I will be making is to cancel my contract completely. Is that what you want?