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Virgin Media

Virgin Media outages and service status in Lancing, England

Service-wide status: Virgin Media

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.

Share of direct reports from this area over the past 30 days.

  • 50% Internet (50%)
  • 38% TV (38%)
  • 13% Wi-fi (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

Virgin Media signals over the past 24 hours, with local activity from Lancing, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing, and Hove.

CityProblem TypeReport Time
Brighton Internet 11 days ago
Brighton Internet 13 days ago
Brighton Internet 19 days ago
Burgess Hill Internet 19 days ago
Brighton TV 20 days ago

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • churchlard
    Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

  • barbados10
    chris rose (@barbados10) reported from Shoreham-by-Sea, England

    @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

  • Angelsirius1
    Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

  • etinton
    Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    @virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?

  • ibikebrighton
    Mark Strong (@ibikebrighton) reported from Brighton and Hove, England

    Hey @virginmedia any news on internet outage in #Brighton BN2?

  • 5waysRichard
    Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

  • BecciCohen
    Becci Cohen (@BecciCohen) reported from Worthing District, England

    It must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.

  • MarkCherrie
    Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237

  • KayleighBlaker
    Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

  • FragileCreature
    Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

  • CharlesB2T
    Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • INEya_veganfood
    RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @KarenWolman @virginmedia absolutely horrendous customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jhargie4
    john (@jhargie4) reported

    @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

  • sergiopani62
    sergio pani (@sergiopani62) reported

    @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

  • kevgasandhtg
    Kevin B (@kevgasandhtg) reported

    @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

  • HamsterSick
    MerlinJ & the Dowager. (@HamsterSick) reported

    @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

  • caz_fizz
    Caz (@caz_fizz) reported

    @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

  • DamianHastie
    Damian Hastie (@DamianHastie) reported

    @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

  • campfiregin
    Campfire Gin (@campfiregin) reported

    @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

  • NineIsTheNumber
    Elka (@NineIsTheNumber) reported

    @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

  • Malcolm_Sillick
    Malcolm Sillick (@Malcolm_Sillick) reported

    @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

  • CarryGaryUK
    ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported

    Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

Recent Virgin Media reports in Lancing, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Brighton: Internet
  • Brighton: Internet
  • Brighton: Internet
  • Burgess Hill: Internet
  • Brighton: TV

What to do if Virgin Media is not working

For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.

View Virgin Media service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Virgin Media outage reports by location

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