Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 12/06/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Littlehampton, Burgess Hill, Worthing and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Wi-fi
United KingdomBrighton Internet
United KingdomLittlehampton TV
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton TV

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.

  • churchlard Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

  • fabsalva Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.

  • Luciddestiny Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England

    @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

  • barbados10 chris rose (@barbados10) reported from Shoreham-by-Sea, England

    @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

  • churchlard Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

  • pwvoiceovers Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thefirstspike spike (@thefirstspike) reported

    I’ve had it with @virginmedia. Saturday afternoon in a big UK city, 4g 3 bars, but no actual signal and nothing works? WTAF? #TimeToSwitch

  • WarrenV9 Warren Veragoo (@WarrenV9) reported

    @virginmedia Hi, been going round in circles on the phone and whatapp with customer service to try to resolve an issue I have with my bill and contract. Can you please advise how I can speak to a supervisor as this is what the collections team have suggested to me

  • mickscreams2112 Michael Thompson (@mickscreams2112) reported

    @virginmedia @SkyHelpTeam @skytv Thanks Virgin Media will be talking to you guys next week! Over 30yrs a Sky customer and not even a reply here! Says so much about the company in 2022 and a total lack of any customer care and they should be ashamed!

  • rainworthgord Gordon Foster (@rainworthgord) reported

    @_MMaritima @virginmedia Ring 0345 454 1111 Lizzie. I had the same problem trying to actually speak to someone, when I tweeted about it Virgin gave me this number, and, admittedly after a bit of hassle, I finally got through to a very helpful lady who has booked us a technician visit for Monday.

  • poojaa_mehra Pooja Mehra (@poojaa_mehra) reported

    @virginmedia Hi, no, I didn’t agree to the new deal. I’ve an 18 month contract till June. The price change happened start of this year and the support staff agreed that it was a mistake and said that they’ll apply the discount. I’ve been overcharged in Jan and Feb.

  • Chris_89lfc Chris Charlton (@Chris_89lfc) reported

    @virginmedia I have yes. But they just sent basic troubleshooting steps when the issue is with your routers. Doesn't matter if its the hub 3 or hub 4 the fact is WiFi performance doesn't hold up. Same with your competitors.

  • thefirstspike spike (@thefirstspike) reported

    I’ve had it with @virginmedia. Saturday afternoon in a big UK city, 4g 3 bars, but no actual signal and nothing works? WTAF? (Tweeting in Wi-Fi) #TimeToSwitch

  • James_AD_89 🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported

    @virginmedia I need to cancel my virgin media services, I’m moving and they aren’t available at my new address unfortunately

  • JueIainWilson Jules&IainWilson (@JueIainWilson) reported

    @virginmedia you should be ashamed of your call time, speaking 22 minutes to someone to cancel an account due to a death and now still on and waiting ... so distressing 😡

  • _Hannah_xxxx Han🏳️‍🌈 (@_Hannah_xxxx) reported

    @virginmedia It was 2 full days loss of service and one day off waiting for an engineer to come out! 3 days in total lost of work, i was told I would recieve email comfirmation from yourself for my employer but nothing as of het