Virgin Media Outage Report in Lancing, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Burgess Hill, Brighton and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet | |
| Burgess Hill |
Total Blackout | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼
(@brighton_gay) reported
from
Sompting, England
@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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Mark Cherrie
(@MarkCherrie) reported
from
Brighton and Hove, England
@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others
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Michelle83mj
(@michelle83mj) reported
from
Brighton and Hove, England
@virginmedia This link doesn't work
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am
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Junior
(@wavell_mark) reported
from
Hove, England
@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Alternative Ageing
(@alternativeage) reported
from
Brighton and Hove, England
@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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Mark Cherrie
(@MarkCherrie) reported
from
Brighton and Hove, England
So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Phil
(@palewis1) reported
from
Worthing, England
@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Silke malone
(@malone_silke) reported
@virginmedia Because of an outage in the area , however we have been told when we made the appointment there was nothing wrong within the area
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Ben Rometsch
(@benjarom3) reported
@virginmedia THE ENTIRE STREET IS DOWN. You need to SEND AN ENGINEER ASAP. Please read the tweets. Its not just me, its my entire roa.
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Kate
(@katekinsey_) reported
@virginmedia It’s saying there are no issues but our internet is completely down
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DanS
(@diverdan123) reported
Absolutely terrible customer service from @virginmedia called and spoke to advisor who then put me on mute during the call then left it on mute without speaking to me or answering any questions. Helped me make up my mind as contract is ending so time to move @bt_uk or @SkyUK
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dcaldwell998
(@dcaldwell998) reported
@virginmedia Affects wired as your **** router doesn’t reach the point of the house I’m in. And has just happened again. Fix it or admit you can’t and I should be let out of my contract.
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ShabGaungoo45
(@gaungoo45) reported
@virginmedia It’s working today. But it’s been really slow
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Kate McKinnon
(@pepperbint) reported
@virginmedia Tried all this. Still can’t get through to a real person just keep getting recorded messages or unhelpful texts. Please reply Yes or No to whether we can expect full service to be restored by tomorrow morning.
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Simon Wilson 🎶
(@simonDJwilson) reported
@virginmedia Just keeps coming up with opps something wrong. Have cleared cookies etc and tired on my phone and PC, just need to know would I have 14 COP with a change I made to my contract last Friday and if so I need to cancel the upgrade
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Steven Peacock
(@mrpeacock23) reported
@virginmedia I have but it would help it I could talk to am actual human not just some automated robot
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KVR 🇲🇺
(@Kevin_V_Ram) reported
@virginmedia I would prefer you to fix my non-existent broadband connection atm rather than these useless quizzes… but hey… you do you… and I will leave when my contract is up!