Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Henfield.

City	Problem Type	Report Time
Brighton	Phone	3 days ago
Worthing	Internet	13 days ago
Hove	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Sami Channon (@sami_chanchan) reported 1 minute ago from Worthing, England

  @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

• 
  Charles Brittain (@CharlesB2T) reported 5 minutes ago from Burgess Hill, England

  @virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.

• 
  Sami Channon (@sami_chanchan) reported 7 minutes ago from Brighton and Hove, England

  @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

• 
  richard hocking (@rhock1979) reported 8 minutes ago from Shoreham-by-Sea, England

  @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

• 
  Richard Williams (@5waysRichard) reported 8 minutes ago from Brighton and Hove, England

  @virginmedia why would my Virgin internet go down at about 0045 every night ?

• 
  TheGreyAmbition (@GreyAmbition) reported 9 minutes ago from Brighton and Hove, England

  Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

• 
  Diane Patching (@dianepatching) reported 13 minutes ago from Shoreham-by-Sea, England

  @virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.

• 
  Sara (@sara_saehasti) reported 14 minutes ago from Worthing, England

  @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

• 
  Lee Garrett (@mrgarrett100) reported 18 minutes ago from Worthing, England

  @virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????

• 
  Mark Cherrie (@MarkCherrie) reported 25 minutes ago from Brighton and Hove, England

  So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

• 
  Anne Webb (@AnneWebb777) reported 31 minutes ago from Brighton and Hove, England

  @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

• 
  damien hills (@dhillsalbion) reported 33 minutes ago from Brighton and Hove, England

  @virginmedia It says no issues

• 
  Gary Pleece (@garypleece) reported 36 minutes ago from Brighton and Hove, England

  @virginmedia Same, slow and occasionally dropping out

• 
  Brian Roe (@indiointernet) reported 37 minutes ago from Brighton and Hove, England

  @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

• 
  Gary Pleece (@garypleece) reported 39 minutes ago from Brighton and Hove, England

  @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

• 
  Dean Ayass 💙 🇵🇸 (@DeanAyass) reported 43 minutes ago from Shoreham-by-Sea, England

  @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

• 
  Mark Strong (@ibikebrighton) reported 43 minutes ago from Brighton and Hove, England

  Hey @virginmedia any news on internet outage in #Brighton BN2?

• 
  Brian Roe (@MrBrianRoe) reported 44 minutes ago from Brighton and Hove, England

  @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

• 
  Dean Ayass 💙 🇵🇸 (@DeanAyass) reported 52 minutes ago from Shoreham-by-Sea, England

  @MontyWanty @virginmedia Never said it was!

• 
  Scott Hortop (@scotthortop) reported 53 minutes ago from Brighton and Hove, England

  @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Moanivator (@MrMoanivator) reported 3 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Niecie (@devorahfurman) reported 7 minutes ago

  @virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!

• 
  Stephen Maddock (@stephenm68) reported 8 minutes ago

  Day 23 without our @virginmedia broadband (or phone, or TV) so I’ve celebrated by spending 90 minutes on hold with the “Customer Services” team and responding to the email from the Complaints team telling me that they had fixed my issue (spoiler: they hadn’t). Pathetic!

• 
  Gary Adams (@GazzaAdams) reported 15 minutes ago

  Hi @virginmedia This latest update appears to directly contradict the update you sent me earlier today. At 12:57, I was told that an engineer **was already on site and working to fix the problem**, with an estimated repair time of **18:00 today, 19/08/2026**. At 15:24, I am now being told that you have identified the problem and that an engineer **is on their way**, with the estimated repair time moved to **14:10 on 21/08/2026**. This is the original date that was stated 2 weeks ago. Could you please provide an accurate explanation of what is actually happening with fault **F012421201**? In particular: * Was an engineer on site earlier today, as stated? * If so, why is an engineer now apparently only “on their way”? * What has happened to cause the estimated repair time to move from this evening to Friday afternoon? * Is 21/08/2026 at 14:10 now a reliable estimate, or is this simply an automated placeholder? I appreciate that faults can take longer than expected to repair. What is frustrating is receiving contradictory information that makes it impossible to understand the actual status of the fault. Please provide a clear and factual update rather than another automated status message.

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 16 minutes ago

  @virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!

• 
  putasinghonit (@putasinghonit) reported 19 minutes ago

  Anyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.

• 
  Vik Chauhan (@chauhanvik) reported 20 minutes ago

  @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.

• 
  Sana (@LadySs) reported 23 minutes ago

  @virginmedia service team have been truly abysmal in dealing with the situation involving a 91-year old lady who was out of contract. She was repeatedly told to check your emails unacceptable given her age and circumstances.The lack of compassion and understanding shown is bad

• 
  Sammy Mcfarlane (@SammyMcfarlane1) reported 27 minutes ago

  @virginmedia @alexand979677 BTW, it is an absolute farce that o can’t sign in to check my bills unless I get another email address that isn’t a virgin one. Who thought that one out?

• 
  Andy (@sadelta99) reported 27 minutes ago

  @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling