Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 12/13/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Total Blackout
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomBurgess Hill TV
United KingdomBrighton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • Lucanesque That chap (@Lucanesque) reported from Brighton and Hove, England

    FFS @virginmedia has gone down *AGAIN*... reverted to 4G and hope for work tomorrow 🤬

  • fabsalva Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...

  • fordie Mark Ford (@fordie) reported from West Worthing, England

    Virgin Media are obviously having big problems… can’t even load the app or status page

  • marmite22 Jesse Baker 🇪🇺 (@marmite22) reported from Hove, England

    Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits

  • JohnEcheverriUK John Echeverri (@JohnEcheverriUK) reported from Shoreham-by-Sea, England

    @virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.

  • Virgos_Haircut Simon (at 🏠) (@Virgos_Haircut) reported from Brighton and Hove, England

    It seems @virginmedia broadband is like a bus service this evening. Keeps stopping and starting. Been like this for the last 4 hours or so. Been okay recently to be fair.

  • Alison_Haughton Ali Haughton (@Alison_Haughton) reported from Hove, England

    @virginmedia We’d been having problems on and off for a few days and had recently upgraded 😡

  • therjpickett Richard Pickett (@therjpickett) reported from Worthing, England

    Speedy phone fix from @virginmedia #virginmediatechnican today. Logged yesterday evening, fixed lunchtime today

  • angel_isabel420 Angel (@angel_isabel420) reported from Brighton and Hove, England

    @virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help

  • qubyte Dr Mark Everitt (@qubyte) reported from Brighton and Hove, England

    @virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.

  • mcoll72 Martin Coll (@mcoll72) reported from Brighton and Hove, England

    @virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate

  • glenrules 🏡Glen Scott🏡 (@glenrules) reported from Brighton and Hove, England

    @thisisginger @virginmedia Yes we are 😬 ordered a new box that arrives Friday.... maybe that will help

  • annahumphrey99 Anna (@annahumphrey99) reported from Brighton and Hove, England

    @virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.

  • dyllan08 Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia hello Virgin is there another problem with the WiFi because it seems to be down once again think this is the 55th time in the space of 1 day

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • deepdiver456 S Blinkhorne (@deepdiver456) reported

    @virginmedia Service is still down... Not surprised. And not once have I seen my Wifi appear on the list. Other people with VM I have.

  • FereldanWizard Peter (@FereldanWizard) reported

    @virginmedia Now the webchat is saying "connection unavailable". Last time I tried to cancel a customer service agent just ended the chat and this time they're not even answering. Terrible customer service everytime I contact you

  • udaybits2k8 Uday Prakash (@udaybits2k8) reported

    @virginmedia I have been raising concerns with your Customer Care team & Retention team but to no help. I have written email from virgin media representative about the offers on the package which I have already shared but still no action has been taken. 2/n

  • udaybits2k8 Uday Prakash (@udaybits2k8) reported

    @virginmedia This seems a very unethical way of customer retention. Making customers stay back by making false offers and then not doing anything to resolve the issue. Request you to look into this asap and action on this malpractice and #fraudulent action from your team

  • paulmcgrathuk Paul McGrath (@paulmcgrathuk) reported

    @virginmedia I get the exact same issue regardless of which browser or device, also tried 2 different links to sign in, same problem

  • KateHol90819828 Kate Holmes (@KateHol90819828) reported

    @virginmedia That hasn’t resolved it, but I think the router is fine (lights on, wired connection fine) - we have netgear connected to the virgin hub which drives the WIFI - think this has been knocked out with the internet going down, the man of the house will need to sort that out!

  • EJ02DOM DominicDislikesDaesh (@EJ02DOM) reported

    @virginmedia By a series link and on more than one channel. I am running two boxes on the 360 service and if it fails upstairs it fails downstairs too. Even if I cancel the series link and reset it to pick up after next episode it fails.

  • cadeharry Nightsky Ceilings (@cadeharry) reported

    @virginmedia Day 5 of the crap saga of trying to leave. Is there nobody out there that can understand the stress virgin media are causing 🤔. Non English speaking OMG . Now you have serviced a default notice JESUS HELP PLEASE.@MartinSLewis

  • andrewbowes Andrew Bowes (@andrewbowes) reported

    @virginmedia New customer, self install option. Coaxial cable supplied to small. Speak with VM, says 5mtr cable will arrive in 3 to 5 days. I allow 2 weeks no cable. I call again, power cable sent but to coaxial cable. I ring VM get passed around retentions 4 times before being cut off.

  • nahyeoki . (@nahyeoki) reported

    @virginmedia I’ve been with you for around a month and the internet is awful. I work from home and the internet isn’t strong enough for my zoom calls, it’s affecting my job, HELP!!!