Virgin Media Outage Report in Lancing, West Sussex, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	TV	9 days ago
Brighton	E-mail	14 days ago
Worthing	TV	17 days ago
Worthing	Wi-fi	18 days ago
Worthing	Internet	20 days ago
Brighton	E-mail	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Jess Slater (@Slater1Jess) reported 3 minutes ago from Hove, England

  @virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia

• 
  Claire Lock (@clairewoods93) reported 7 minutes ago from Worthing, England

  @kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers

• 
  Claire Lock (@clairewoods93) reported 11 minutes ago from Worthing, England

  @virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!

• 
  Claire Lock (@clairewoods93) reported 13 minutes ago from Worthing, England

  Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 15 minutes ago from Shoreham-by-Sea, England

  @leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!

• 
  Claire Lock (@clairewoods93) reported 18 minutes ago from Worthing, England

  I feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet

• 
  Claire Lock (@clairewoods93) reported 19 minutes ago from Worthing, England

  Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company

• 
  stephen leppard (@steveleppard) reported 19 minutes ago from Shoreham-by-Sea, England

  When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo

• 
  Claire Lock (@clairewoods93) reported 23 minutes ago from Worthing, England

  Just realised my direct debit goes out today. But your department that deals with taking payments hasn’t been down for the last 4 days. Funny that 😬 @virginmedia

• 
  Claire Lock (@clairewoods93) reported 23 minutes ago from Worthing, England

  You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 29 minutes ago from Shoreham-by-Sea, England

  @virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!

• 
  Claire Lock (@clairewoods93) reported 32 minutes ago from Worthing, England

  @GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!

• 
  Claire Lock (@clairewoods93) reported 33 minutes ago from Worthing, England

  @virginmedia It’s broadband and tv. All I can do is watch recorded shows. Can’t even get bbc itv etc. All I’m told is there’s a complex problem in the area but other people I know seem to have problems with either the tv or internet and nowhere as bad as ours. Extremely frustrating

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 45 minutes ago from Shoreham-by-Sea, England

  @leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.

• 
  Claire Lock (@clairewoods93) reported 48 minutes ago from Worthing, England

  @virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.

• 
  Claire Lock (@clairewoods93) reported 48 minutes ago from Worthing, England

  @Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x

• 
  Claire Lock (@clairewoods93) reported 49 minutes ago from Worthing, England

  Well done @virginmedia, everything down again and I’m told 24-48 hours until it’s fixed. On the opening weekend of the new premier league season. Magic 🙄😤

• 
  Kate Hawes (@khawes) reported 50 minutes ago from Brighton and Hove, England

  @JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.

• 
  Claire Lock (@clairewoods93) reported 53 minutes ago from Worthing, England

  @virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!

• 
  Claire Lock (@clairewoods93) reported 54 minutes ago from Worthing, England

  @virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eduardo Boldrini (@boldrini) reported 3 minutes ago

  Hey @virginmedia where can i get one of your broadband pods or booster? There is no way i can buy from your website or speak to your team. Calling your customer service is like going down a rabbit hole.

• 
  Faraz Hafez (@FarazHafez) reported 6 minutes ago

  @virginmedia Just my street/area for some bizarre reason. Been working fine for 4 years but since 4th January this year it’s been like this. I have 2 sims on my account and both have same issue

• 
  Benji (@BenOG_) reported 6 minutes ago

  Bullet reg recently on Virgin Media has been feeling awful, just me?

• 
  sharon mathieson (@shazmathieson) reported 6 minutes ago

  Does anyone even work at @virginmedia shocking customer service 😡 spent the last week trying to get through on the phone!!!! Can anyone please ANSWER

• 
  Maxwell Gillespie (@MaxwellGillesp1) reported 10 minutes ago

  @tommyinnit Your landlord is like “if problem call on the magic telephone of dialling” also if you need an adapter for the wall they’re really cheap and if you need an adapter for the router if it’s virgin media then there’s always an adapter in the box for the router

• 
  Roy Hallett (@RoyHallett14) reported 13 minutes ago

  @virginmedia No I did not and I really don’t want to spend an hour on the phone again, can you help?

• 
  Amber G👑 (@ambertothecore) reported 14 minutes ago

  3rd time in 2 weeks without broadband for over 24 hrs @virginmedia @VMSolutions_ Was promised never again by your customer service - but it has. I'm not happy.

• 
  Beth Williamson (@DrBWilliamson) reported 17 minutes ago

  @virginmedia Not new customer but new to My Virgin Media. Will try again in a few days. Thanks

• 
  B67 dazza (@b67dazza) reported 18 minutes ago

  @virginmedia Yes and I'm on the phone bang on 8 o'clock when you open and 20 minutes in still no answer it is becoming a comedy of errors on your part

• 
  Amber G👑 (@ambertothecore) reported 23 minutes ago

  @virginmedia They ran checks and said the hub isn't showing signs of being online which is why the technician has been booked. The green light is flashing my end. Last time this happened (last weekend) and the time before (the week before that) it was due to an outage lasting 3 days.