Virgin Media outages and service status in Lancing, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 13, 6:33 PM GMT+1.
- Internet (73%)
- Total Blackout (9%)
- Wi-fi (9%)
- Phone (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Hove, Henfield, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 4 days ago |
|
Hove
|
Total Blackout | 4 days ago |
|
Henfield
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Keri Kennedy (@beadyface) reported from Hove, England@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.
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Helen Kellar (@helenkellar) reported from Brighton and Hove, England@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England@virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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🏳️🌈 #SociallyDistancingRick 🏳️🌈 (@richardscovell) reported from Brighton and Hove, England3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?
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OldFootballProgramme (@oldfootballprog) reported from Worthing District, England@virginmedia Worthing BN11 seems to be down
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
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Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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🏳️🌈 #SociallyDistancingRick 🏳️🌈 (@richardscovell) reported from Brighton and Hove, England1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hopkinson (@chromaphotog) reported@virginmedia Look, I’ve just told you your chatbot thing is useless. I want you to contact me, and raise it as a big issue with a manager. I had intermittent internet for a month, and not once have virgin reached out to say why, what’s happening, or to apologise
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Yvonne Ward (@YvonneWard0) reported@virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.
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JR (@Dadyougeek) reported@appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!
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Dobbin1957 (@dobbin1957) reported@virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.
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mick1966 (@mickschofield1) reported@virginmedia No Internet or TV since Monday 13th June, engineer came out today Thursday 16th June checked all the devices and wireing and all good, yet still no service and no explanation or timeline for things to be up and running again.
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Jacky (@Jackymaguire) reported@virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system
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Mark Ford (@Markford64LUFC) reported@virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.
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Dr Prakash Nayak (@SRIPRAKASH76) reported@virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.
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Kilsally Redux (@Kilsally_Redux) reportedVirgin Media O2 is gearing up to provide wholesale access to its network to challenge the dominance of BT. But it said Openreach was seeking to “choke” off competition before it had truly begun by luring third party companies away.