Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Littlehampton, Brighton, Burgess Hill, Worthing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Littlehampton |
TV | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
Phone | |
| Littlehampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks
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Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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Timothy Allen
(@ichbintimo) reported
from
Worthing, England
@virginmedia No known issues
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Yes tried to speak to technical not available or hang up.
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
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James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
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Timothy Allen
(@daftsidious) reported
from
Worthing, England
@virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sparky
(@Madmagsparky) reported
@virginmedia No problem will do 👍
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kepec06
(@kepec06) reported
@virginmedia Thanks. I have been in touch this morning and your colleague said I need to be at home to fix this? Surely the problem is at your end? So when I get home, I am on the phone for another hour? Very frustrating.
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Gem 💎 🏴
(@gemmanemana) reported
@virginmedia I replied to their message and they just replied they don’t know what time they will come. They never showed up at all! Waited in all day!
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Jake
(@Jakeabbutt) reported
@virginmedia Hi, I haven't been able to connect to my internet for over 24hrs now - when I have been able to connect it's giving me horrendously slow speeds. I have tried absolutely everything from reboots to resets and nothing is working. The TiVo box is showing red arrows too.
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@willlister70 @virginmedia Yes exactly. My brother says same at his house. Total garbage 👎😤
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derv ✨
(@deirbhiIe) reported
@virginmedia Out and look at the router is also terrible customer service
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Tim Barlow
(@TimBarlow6) reported
@tombradby @virginmedia I bet they are still charging for the service they are not supplying. Would you go to the supermarket and pay for a full basket of shopping and then go home with half a basket? What’s the difference @virginmedia
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Rebeccah Kennedy
(@_BeccaK) reported
@virginmedia not had access to my emails since Sunday. Says my mailbox is not available. Can someone please help?
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William Squires
(@WillPS) reported
@virginmedia just want to complain in the strongest terms about the service on live chat. I have been trying for 2 days straight to try and get them to cancel my account - endless waits, repeat yourself over and over again - appalling service.
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-khushh
(@Khushhii360) reported
@virginmedia Having issues in Leicester connecting to the Internet, no updates on your service tracker? Can you help?