Virgin Media Outage Report in Lancing, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
||
| Brighton |
||
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
-
Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
-
ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
-
Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
-
TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
-
Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
-
Warren Ryan Philips
(@Luciddestiny) reported
from
Shoreham-by-Sea, England
@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
-
Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
-
Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.
-
TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
-
Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
-
Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬
-
Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??
-
Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
-
ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
-
Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @briamjam Here to help??? Is this a joke?
-
Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
-
Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne
(@AnneLucerne42) reported
@virginmedia part 1 - Eventually got through to cancel my contract that I hadn’t agreed to. Now paying for something I didn’t agree to to enable me to end this horrendous 2 weeks of Virgin **** ups and lies when trying for a new contract. No confirmation by email
-
Dave
(@mrfly2001) reported
@virginmedia The issue is not just the website, it’s not on the phone line, the fault is not listed anywhere unless you call up and speak to someone!!! My local area Facebook group is blowing up with people complaining. Would be nice if the service status page was update or phone line!
-
CollegeJocks
(@CollegeJocks) reported
@virginmedia You can have loyalty to a brand for more than 20 years but it means nothing to you people . I have wasted so much time and effort trying to fix your problem . But when the engineers leaves me waiting for hours for his return from Appt 8 enough is enough. @LutzSchueler
-
Teresa Campbell
(@mctasneyteresa1) reported
@virginmedia I've been trying non stop to get in touch with virgin media as they have took 2 months payments from me and promised me my refund, on Monday they told me 48hrs for a refund and still waiting the customer service is a joke as they hang up or cut you off while on hold!
-
David Coombs
(@DavidCo32778841) reported
@virginmedia Yet again appalling customer service from vm 30 mins on phone listening to script being read to me to discover that I was correct,the new hub 5 is dead but now have to wait 4 days for engineer to come out and agree then he/she can order new hub to be sent out.
-
Dave
(@mrfly2001) reported
@virginmedia I thought the aim of these service status lines/websites is to inform your users so they don’t have to call you 🤨
-
Erica Brooks
(@e_brooks) reported
@virginmedia @virginmedia your system has hung up on me twice more after 45 minutes on hold each time (and a lot of Ed Sheeran). Is there another way to cancel?
-
Samuel Hetterley
(@gwarme1980) reported
@virginmedia Basically I can't connect a wireless printer to our network at all
-
Rónán Cunning
(@RonanCunning) reported
@virginmedia you customer service is refusing to cancel my account when my contract ends. I’ve been hung up on twice.
-
Stuart Lunn
(@stulunn) reported
There are exceptions, I’m sure. However, you’d have to go some way to find a more staggeringly bad service than @virginmedia