Virgin Media Outage Report in Lancing, West Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Haywards Heath, Brighton, Worthing, Henfield, Hove and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Haywards Heath |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV | |
| Worthing |
Phone | |
| Worthing |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @briamjam Here to help??? Is this a joke?
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Onyon
(@nathan_physio) reported
Anyone else have daily broadband issues with @virginmedia at the minute?
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DDS
(@daniel_dds__) reported
@virginmedia Hello I wish to cancel / terminate my contract with VM - I am abroad so cannot call you without incurring massive charges. Can you advise how I can cancel ?
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Tom Corbett
(@Tom_Corbett_) reported
@virginmedia Yesterday it was saying error and today it’s saying fixed. I’ve never experienced as many dropouts from an internet provider. As soon as you step more than a metre away from the hub it doesn’t work. Sitting here praying somebody else will add a service to my new housing estate.
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Michael McNevin
(@michaelmcnevin) reported
@virginmedia Are you having issues with your email system? Trying to use an ntlworld email account and getting errors that username and PW are incorrect. I see a few other tweets mentioning similar.
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Jacki Hoskins
(@HoskinsJW) reported
How can a media company simply shut down your email account & block your access. Does data protection work both ways here @virginmedia
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Holly Brown
(@hollyholster) reported
@virginmedia There is a difference between wanting and needing services connecting. People want the internet to stream a good movie on a Saturday night. Our family needs the internet so my husband can successfully work from home and support his child in treatment for cancer.
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iggy connell
(@iggyconnell) reported
@virginmedia how do I register for loss of service ? when I ring 150 it says it knows there's a fault in my area, but not his to register
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Alex
(@Alex05959243) reported
@virginmedia Hello, I have tried this link a few times but get no information or feedback in response. I still can't get through to the virgin customer service line. I need Internet to work. This has been going on for 2 weeks now. Can someone contact me?
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Louie Murrell🍁
(@LouMurrell) reported
@virginmedia My wifi is so bad, imagine having the #1 pro clubs team in the UK and losing games purely to lag. Pay ridiculous amounts of £ to relax in my evenings and virgin causes me nothing but stress, to me and my associates.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.