Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 03/11/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing and Shoreham-by-Sea.

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City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBurgess Hill Internet
United KingdomWorthing TV
United KingdomBurgess Hill Phone
United KingdomBrighton Internet
United KingdomShoreham-by-Sea Internet

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

  • beadyface Keri Kennedy (@beadyface) reported from Hove, England

    @virginmedia It didn’t work, box was reset, tried to use online help, still not working.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

  • sara_saehasti Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith

  • mattiem1976 Matt (@mattiem1976) reported from Sompting, England

    @virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia It's your customer service that isn't working. And our broadband router.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

  • ibikebrighton Mark Strong (@ibikebrighton) reported from Brighton and Hove, England

    Hey @virginmedia any news on internet outage in #Brighton BN2?

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @KarenWolman @virginmedia absolutely horrendous customer service.

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

  • Angelsirius1 Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

  • MeMyselfAndLife Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England

    @HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeccaanne1983 Rebecca Wood (@rebeccaanne1983) reported

    @virginmedia shocking I have never experienced such bad service shocking

  • Cash_1974 Just Kieron (@Cash_1974) reported

    @virginmedia You've put my bill up by £14. Speed dropped from 500mb to 50mb and your webpage says - intermittent service call us in 24 hours - it's intermittent because your knuckle dragging team of idiots were pulling at wires in the street outside last night. It was fine before then.

  • 1966mdh martin howlett (@1966mdh) reported

    @virginmedia Service back at 11pm. No info given. Just came on. Not the best customer service.

  • jrfrank Jane Franklin (@jrfrank) reported

    @virginmedia App shows no hub connected when there is broadband - pods not speaking to hub - many people reporting issues with the app and no one @virginmedia acknowledging that there is a problem

  • jrfrank Jane Franklin (@jrfrank) reported

    @virginmedia I have already called - several times - they have denied that there is a problem - we will have to consider closing our account

  • emmayay EmmaMowles (@emmayay) reported

    @virginmedia our broadband connection is awful. You have admitted there is a fault and your engineers are working on it. The date comes and goes, we contact again, same message diff date. DIRE, we’re so fed up, how are you going to resolve this please?

  • AK4INSURANCE Andrew Kirby*️⃣😷 🍥 (@AK4INSURANCE) reported

    @virginmedia I did as you asked. Guess what. Nothing. Not even an acknowledgment of the email. Very very poor customer “service”.

  • josh12954 Joshua Spurrier (@josh12954) reported

    @virginmedia what is going on with the internet issues over the last 24 hours

  • novroide S P. (@novroide) reported

    @vmbusiness our office has been without internet since Thursday 13th AM, no official word from Virgin Media of an outage in our area. Was told an engineer would be out Friday but with no arrival. No text, call or email from Virgin Fault ref: FO10187530

  • misra98 Sunil Misra (@misra98) reported

    Continuous problems with @virginmedia internet for the past god knows how many months. After months of complaints an engineer came and said the cable to my property needed replacing. They have offered and missed at least 5 appointments. Still crap.