Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Hove, Brighton, and Henfield.

City	Problem Type	Report Time
Worthing	Internet	3 hours ago
Hove	Internet	6 hours ago
Brighton	Internet	7 days ago
Brighton	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  TheGreyAmbition (@GreyAmbition) reported 6 seconds ago from Brighton and Hove, England

  Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

• 
  Alternative Ageing (@alternativeage) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

• 
  Anne Webb (@AnneWebb777) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

• 
  Sami Channon (@sami_chanchan) reported 6 minutes ago from Worthing, England

  @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

• 
  Lee Garrett (@mrgarrett100) reported 6 minutes ago from Worthing, England

  @virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????

• 
  Anne Webb (@AnneWebb777) reported 10 minutes ago from Brighton and Hove, England

  @virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.

• 
  Churchlard (@churchlard) reported 14 minutes ago from Sompting, England

  @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

• 
  Gary Pleece (@garypleece) reported 15 minutes ago from Brighton and Hove, England

  @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

• 
  Brian Roe (@MrBrianRoe) reported 21 minutes ago from Brighton and Hove, England

  @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

• 
  Sara (@sara_saehasti) reported 22 minutes ago from Worthing, England

  @virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith

• 
  Gary Pleece (@garypleece) reported 28 minutes ago from Brighton and Hove, England

  @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

• 
  Brian Roe (@indiointernet) reported 30 minutes ago from Brighton and Hove, England

  @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 32 minutes ago from Burgess Hill, England

  @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

• 
  Anne Webb (@AnneWebb777) reported 43 minutes ago from Brighton and Hove, England

  @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

• 
  ydnam (@dizzymabil) reported 43 minutes ago from Sompting, England

  @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

• 
  Gary Pleece (@garypleece) reported 44 minutes ago from Brighton and Hove, England

  @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

• 
  RJ Buddha (@INEya_veganfood) reported 52 minutes ago from Brighton and Hove, England

  @KarenWolman @virginmedia absolutely horrendous customer service.

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 56 minutes ago from Burgess Hill, England

  @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

• 
  Tom Pritchard (@tommyp2222) reported 59 minutes ago from Worthing, England

  @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

• 
  chris rose (@barbados10) reported 60 minutes ago from Shoreham-by-Sea, England

  @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  It's Ahmad (@AhmadX_Official) reported 7 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Neil is an adult human male homosexual (@nlpedwards) reported 9 minutes ago

  Hi @virginmedia… are there any issues with broadband in TW2… box keeps resetting

• 
  Gabby Harrington-Poole (@Gabarillo) reported 13 minutes ago

  Non stop problems with @virginmedia over the last couple of months. Today is exceptionally bad. I’m unable to work from home, not great when you’ve got press deadlines. Bet there won’t be any reduction on the direct debit they take! Time for an official complaint I think!

• 
  Charles Forsyth (@charles_forsyth) reported 16 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  Ashley Smith (@AshleySmithUK) reported 17 minutes ago

  @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

• 
  Ravi Pal (@ravipal1214) reported 17 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  Nab 🦄 (@Nabracadabra) reported 17 minutes ago

  @virginmedia Your wifi service has been down for almost 2 full days in W13. What is the problem and why hasn't it been fixed

• 
  life on dialysis (@asanchadev) reported 18 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

• 
  The Phantom (@Th33illuminati) reported 19 minutes ago

  **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****

• 
  Larissa 💙 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🕊️ (@Rissa71blues) reported 20 minutes ago

  @virginmedia @D4N7O Not working Chesterfield!