Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 12/28/2025 11:10

December 28: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomBrighton Total Blackout
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • PeterNooneComms Peter Noone (@PeterNooneComms) reported from Worthing, England

    Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Brighton and Hove, England

    @virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Littlehampton, England

    @virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    @virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri

  • daftsidious Timothy Allen (@daftsidious) reported from Worthing, England

    @virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.

  • RobertClayo1984 Robert (@RobertClayo1984) reported from Worthing, England

    @virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Worthing, England

    @palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Littlehampton, England

    @virginmedia Yes tried to speak to technical not available or hang up.

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia

  • ichbintimo Timothy Allen (@ichbintimo) reported from Worthing, England

    @virginmedia No known issues

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.

  • daftsidious T.Allen (@daftsidious) reported from Worthing, England

    @Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • twenty2problems twenty2problems (@twenty2problems) reported

    @virginmedia I’ve done this since 13th of September, as all my channels have gone, but it’s been a problem since 12th august, there needs to be a next step when nothing moves forward after a call or 2. It’s been about 50 calls by now, it doesn’t help. #14DaysAndCountingNochannels

  • colvin_peter Peter Colvin (@colvin_peter) reported

    @virginmedia About why senior management think outsourcing to the lowest bidder for support provides a good customer experience. It would be nice to hear their reasons.

  • JackGre03282790 Jack Green (@JackGre03282790) reported

    Pathetic @virginmedia. We pay all this money for this ****.

  • KaneVanner kane (@KaneVanner) reported

    @virginmedia Outage at CM11, please fix :)

  • PaulMet06411168 Paul Metcalfe 🇬🇧🇪🇺🇺🇦 (@PaulMet06411168) reported

    @virginmedia Just rang 150 there's a recorded message saying their still working to fix it , but I'm sick of it ...city fibre are working in my area I'll be trying them👎

  • K_O_Charlemagne Knight o Charlemagne (@K_O_Charlemagne) reported

    @virginmedia I am sick of having to cancel my bank cards because you lot can't keep information on your servers secure .... someone has set up a virgin media account now with MY Bank Details and phone number using their address and name but you can't tell me name or address 1/2

  • doyle_louisa lou (@doyle_louisa) reported

    @virginmedia I also tried going on your connect app for help multiple times but that just keeps crashing as well

  • SoundsFromJack Jack Cinnamond (@SoundsFromJack) reported

    @Lewbatross @virginmedia I'm assuming your Virgin Media is off too? Liverpool-area. I found this tweet while looking, but only seen Scotland is down.

  • Ryzo_J_Marshall Mr Ryzo J Marshall (@Ryzo_J_Marshall) reported

    Anyone getting constant errors trying to watch the @stvplayeruk live this morning. Or is @virginmedia internet just THE WORST! #gmb #lorraine

  • jack72287228 ATL (@jack72287228) reported

    @virginmedia The minute your wifi tries to reach the upstairs of the house it’s the worst wifi in the world and your boosters don’t help at all either