Virgin Media outages and service status in Lancing, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Total Blackout | 1 hour ago |
|
Brighton
|
TV | 10 days ago |
|
Brighton
|
15 days ago | |
|
Worthing
|
TV | 18 days ago |
|
Worthing
|
Wi-fi | 19 days ago |
|
Worthing
|
Internet | 21 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Sam Ballard (@619Ballard) reported from Littlehampton, England@bobster76 @virginmedia Maybe their WiFi is down 😂😂
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Fiona Duggan (@fionaduggan) reported from Worthing, EnglandDear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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Fiona Duggan (@fionaduggan) reported from Worthing, England@virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri
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Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England@virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!
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Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England@virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.
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Claire Lock (@clairewoods93) reported from Worthing, England@TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡
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END OF LEVEL BOSS (@EL_FLOREZ_) reported from Brighton and Hove, England@virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...
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Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England@virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!
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Katie ⚔️ (@katestar) reported from Worthing, England@virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm
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Peter Noone (@PeterNooneComms) reported from Worthing, EnglandCouldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Paul Macfarlane (@macfarlane1) reported from Worthing, England@virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues
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Vicky Leech (@vickyleech75) reported from Littlehampton, England@virginmedia Could not offer services at new address so contract cancelled-now telling me I owe £200 & will send bailiffs round-despite murmurous phone calls to get this sorted & raising an urgent complaint 6 wks ago. Have taken advice from @Ofcom and @CISASUK Utter disgrace.
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Panda Creative Ltd (@panda_creative) reported from Sompting, England@Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.
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Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England@virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Reilly (@SteveRe33775002) reported@virginmedia Sorry, I do not understand how any customer experience centre could consider “it’s okay”
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STRIIKER (@STR11KER) reported@virginmedia never answers phone calls or teplies to emails when you want to cancel contract after 12 months but takes money! Don’t use them
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jo smith (@josmith41320442) reported@virginmedia They say that they are getting an error report re our virgin box - they say they need me to go into my laptop to fix it - but can only be a personal laptop & not a work one - which I find odd anyway - the number is an 0141 number
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Stuart Ramsay (@stu_ramsay84) reported@virginmedia Internet outage for about the 8th time in as many weeks. Does this entitle me to terminate my contract without a penatly? Your making it impossible to work from home! Frustrated doent come close! #stayconnectd ??? lol
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Lawrence Dowdell (@lawrence2211) reported@mouthwaite @virginmedia Shame you had to but then Tamzin, and virgin couldn’t supply better equipment @virginmedia John??? I have the same issues
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STRIIKER (@STR11KER) reported@virginmedia must be worst bband supplier, worst customer service, never answer phones or emails so can’t. Cancel bband but take payment ok
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Jonny Archer 🏆 💛💙 (@Jonnya1919) reported@virginmedia I’ve been waiting for a call back (within 24 hours I was promised on Friday night!) to speak with someone re my complaint. Would appreciate that call rather than explain over text
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🥼💉☥ Science Cat ☕️🐈 (@Catb0at) reported@virginmedia I’m sorry for my rudeness, it got quite frustrating setting it up! We have a wireless network with a powerline adapter to boost, recently had to set those up so they had to be reset. An issue with our home phone arose, it was unexpected. It’s fine now! Thank you for your reply.
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David Cheetham (@CheetsS18) reported@virginmedia OK so far. It went down for a good half hour or so yesterday afternoon.
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Sean Allison (@Feral_bear) reported@virginmedia started a virtual chat Saturday and still unresolved today. Rang up at 8:50am today got through but apparently systems are all down!! Why not just put a message up instead of leaving people on hold!!!! Morons