Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Burgess Hill |
Internet | |
| Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia Called customer service line & the message says virgin is doing improvement works in my area. I accept that if its emergency works there is nothing that can be done. The reason I am cross is if you have scheduled improvement work to do, you should tell people about it before!
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Nick Beddows
(@nickbeddows) reported
from
Brighton and Hove, England
Ok @virginmedia I'm cross enough to go public. Broadband has been down since 1500 in BN1. I've already lost a client (livestream video) and have another booked for tomorrow. Your operaters keep saying (4 calls) it'll be up in 30 mins. It's been SEVEN HOURS.
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Nick Beddows
(@nickbeddows) reported
from
Brighton and Hove, England
@virginmedia That link leads to a page that's also down. Not great.
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Nix at Home
(@NighyNikki) reported
from
Worthing, England
Anyone else having problems getting a refund out of @virginmedia. 45 days after being a customer for 22 years. They took the money fast enough from our bank account tho #CustomerService #loyaltycostsnothing
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More time Less worry
(@Less_worry) reported
from
Worthing, England
It’s so disappointing that #Loyalty counts for nothing! You only get a good deal if you are a new customer! Thanks @virginmedia for nothing!
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Dionne Fowle
(@dionnefowle) reported
from
Woodingdean, England
Seriously @virginmedia sort out your rubbish broadband service or let me out of my contract😣#homeworkers #dontgowithvirgin
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It’s down again now and, according to the @virginmedia recorded message , will be interrupted ‘for short periods’ until 6pm today. Pretty unhelpful, esp as I often use Skype to speak to interviewees abroad
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Ashley Howard
(@AshJHow91) reported
from
Worthing, England
@virginmedia hurry up. No matter how many times you play the same song, over and over again. I Ashley will not hang up!
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Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia No I dont want to trouble shoot. That was done twice before today and once today. Tbat is my whole point. I will use tge complaint process.
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Martin O'Donnell
(@MairtinODonnell) reported
from
Hove, England
@virginmedia It was an automated phone message saying my postcode would be down until 3pm for upgrade works. It would be nice to have been informed of this in advance. It is working again now.
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Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia Please give me an email or phone number to complain. I have just spent an hour on your chat line service trying to resolve a long term TV issue and the person just stopped replying and another person wanted me to give all the info again. Im livid! We need an engineer
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Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
Have to credit @virginmedia this morning. Two days of problems with my router resolved this morning. No long waits. Just a quick on-site service. Thank you.
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Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia and you would get back to me (VM) After a couple of months I spoke to a young man in customer service who said it was something you offered and as I had issues with my landline he would get someone to call me about it ASAP this could take 72hrs &still waiting
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Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia phoned you 3 weeks ago about a phone line on my hub, was told I’d get a call back within 72hrs and still waiting. Poor customer service.
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Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
BroadBand down BN1 6... @virginmedia
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Clare Pear
(@MissClarePear) reported
from
Worthing, England
@virginmedia I know about that but feel the issues are always happening and i just want to watch tv without having to reboot and check statue all the time. Just feel it's a bad service when I'm paying for full package with you. Thank you for looking into this for me. 😁
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
@virginmedia are doing improvements in the area so my tv and broadband are down all day. Nice to be told. Working from home and can’t do a thing now. Wasted day. #Complaint
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@tanyabyrne @virginmedia Exactly this. I completely accept that emergency work cannot be helped and has to be done as soon as required, but scheduled improvement work should be different. It's not okay to just cut people off without notice and then make out it's an outage.
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Clare Pear
(@MissClarePear) reported
from
Worthing, England
@virginmedia Area 20 worthing problems all the time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Denman
(@StephDenman) reported
@virginmedia Getting a bit frustrated with VM live chat & customer service line - please can someone help with F-secure. I need to make sure it's not been added to my account. Thanks!
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ArcticChimpanzee
(@ArcticChimpanze) reported
I'm normally in class on a Thursday evening & have to watch @RosnaRun later, but tonight I can watch 'live'. 🤩 It's the little things that please me! Now if the subtitles on Virgin Media would actually work properly that might help me....
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CarrickRole 🇨🇮
(@CarrickRole) reported
Virgin Media stupid c**nts were showing the Soldado miss during rashfords goal **** that stupid channel
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Alex Bowen
(@AlexBowen92) reported
Called three times within a week and been told 4 different stories about how to resolve my issue @virginmedia! Been on hold for 40 mins and then got hung up on! Can I please have the number for your complaints department?
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SarcasticScuba
(@ScubaSarcastic) reported
@virginmedia Seems like it's a very easy decision as your getting away with it. You should be providing professional customer service & a decent Internet connection. What are you doing with the profits? Virgin is more concerned with the space race and us paying for it. Disgraceful!!!
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Southampton Scene
(@iSouthampton) reported
@virginmedia Not yet. I need to take some advice. You have denied receiving our complaint and state we are outside the cooling off period ( Untrue) don’t fancy a court battle for a few quid, but this awful customer service will cost you a lot more than £8 in the long term
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Mick Humphries 🔶 🇪🇺 🇬🇧🇫🇰
(@mickhump) reported
@virginmedia could I suggest you google customer service, before you lose all your customers in #Southampton to @toobbroadband
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stephen
(@bondyloneranger) reported
@virginmedia Working hard what have they been doing for past 4 weeks since the problems started. Absolute joke
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William Hancock
(@YorksHillbilly) reported
@virginmedia And we're back to "Broadband" > "Intermittent connection" Entered Postcode & Last name Clicked "Check" Displays "Checking your connection for issues" Displays "Looks like we need you to sign in to run a test on your connection" USELESS! #MoeMoneyMoeProblems
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william boyce parker
(@willparker_666) reported
@virginmedia Just spoke to complaints, a CO manager will contact me within 24 hours, hopefully, they do as the last manager never phoned. I want this setup this weekend before work starts, getting tired of this.