Virgin Media outages and service status in Lancing, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Jul 25, 2:40 PM GMT+1.
- Internet (71%)
- Total Blackout (14%)
- TV (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing
|
Internet | 4 days ago |
|
Brighton
|
Internet | 5 days ago |
|
Brighton
|
TV | 9 days ago |
|
Brighton
|
Internet | 12 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England@virginmedia It's your customer service that isn't working. And our broadband router.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.
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Simon Rusbridge (@SimonRusbridge) reported from Worthing, England@virginmedia tv and WiFi down in BN14?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia It’s not working. You’re welcome to call me. I’m quite friendly
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Tom Pritchard (@tommyp2222) reported from Worthing, England@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Michael Jones (@mejones2121) reported from Woodingdean, England@virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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Alternative Ageing (@alternativeage) reported from Brighton and Hove, England@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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John And Ginger (@JohnAndGinger) reported from Woodingdean, England@vmbusiness Any news? I’m s not working still.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?
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Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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🏳️🌈 #SociallyDistancingRick 🏳️🌈 (@richardscovell) reported from Brighton and Hove, England1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Medus (@Colin_Medus) reported@trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive
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Robby Yung ⦿⦿⦿ (@viewfromhk) reported@0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.
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Still me (@Saqqara) reported@virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?
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Brett Williams (@brettwill82) reported@LFCTV why is your tv guide not working on virgin media ?
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kieran Phillpot (@K_Phillpot) reported@virginmedia shocking shocking behaviour from your colleagues on hold for 26 mins then I explain my issue your guys just hang up??
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Mikey Molfessis (@mikey_mol) reported@virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom
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simon withers (@KalEl_WBS) reported@virginmedia why do you always say send us a direct message so you can help and then don’t read the message?
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sam (@5amcoek) reported@virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service
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sam (@5amcoek) reported@virginmedia Is there any more detail on the fix? It just keeps getting pushed back every couple of hours
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British and annoyed (@_J_8_7_) reported@trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.