Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Phone | |
| Burgess Hill |
TV | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.
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chris rose
(@barbados10) reported
from
Shoreham-by-Sea, England
@virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Warren Ryan Philips
(@Luciddestiny) reported
from
Shoreham-by-Sea, England
@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @briamjam Here to help??? Is this a joke?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sergeant Matt B
(@SgtMattB) reported
@virginmedia Thank you. I’ve done this but the helpful customer service agent said there is nothing she can do about it. How do we figure this out and sort the issue?
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Alex Vernacchia
(@vernacchia) reported
Anyone have Virgin Media in their area for broadband? Thinking about switching from plusnet due to the underwhelming speeds I'm getting through their service (well lower than what was promised and will never get back to the higher speeds promised) Thoughts?
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@clanpatrick
(@clanpatrick) reported
@virginmedia Any update on outage in EH21 area…..down all day 🤬 @Ofcom
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Noahs nan
(@Noahs_nan) reported
@virginmedia If we get another phone call from one of your sales people you will lose a customer, three phone calls within a week trying to sell us a deal is ridiculous and the worse thing is that they won't take no for an answer!
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Matt Clarke
(@MattClarke7349) reported
@virginmedia No she is unable to reset the password. When she called customer services yesterday she was told that he would 'reset it centrally' but she is still unable to access it.
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Aaron McClenaghan
(@AaronMcC_Zero) reported
@virginmedia hi, I received an offer to upgrade to the Hub 4 for free and selected a date for delivery but I never received any confirmation email and there is nothing in my account online. Is there a way to confirm this? Cheers, Aaron.
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yas ➐
(@superstaryas7) reported
@virginmedia Maybe give me a working service that I've paid for, that would be good.
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Dean Knowles
(@DeanKnowles72) reported
@virginmedia cables checked and fine. Internet not working in Birmingham B30 area.
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Scobes (she/her) 🏳️🌈
(@lucyscoble) reported
@virginmedia I have & it’s your issue, not ours. Not expected to be resolved til 8.30 tonight but have seen the engineer come & go so holding out very little hope.
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David Spreadborough
(@David_john_89) reported
Phones @virginmedia to cancel my services.... tells me I have 2 months left of my contract which yes he is right. But I refuse to pay the increase and the letter stated I can cancel no matter how far through the contract I was. He then tries to sell Me more services!