Virgin Media outages and service status in Lancing, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (50%)
- Wi-fi (33%)
- Total Blackout (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 14 days ago |
|
Brighton
|
Internet | 15 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Natalie Hills (@NatalieAHills) reported from Hove, EnglandMy boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.
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Alternative Ageing (@alternativeage) reported from Brighton and Hove, England@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, EnglandVirgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘 (@gismotigga) reported from Hove, England@TonyMaudsley1 @virginmedia Because they are crap
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Helen Kellar (@helenkellar) reported from Brighton and Hove, England@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
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Brian Roe (@indiointernet) reported from Brighton and Hove, EnglandThank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service
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Lee Garrett (@mrgarrett100) reported from Worthing, England@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
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Keri Kennedy (@beadyface) reported from Hove, England@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel (@reniferlopez) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Jack Sandberg (@baltimoreoracle) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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toastyborg (@Demon__Cyborg) reported@virginmedia absolutely sucks. They won’t even help me unlock my email and I’ve apparently been blacklisted for not doing anything???
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Bryan Millan (@BryMillan) reportedEvery Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!
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adam (@adam_2510) reported@virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!
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Ben C (@BenChubb4) reportedHey @virginmedia still 2hrs and 20 mins remaining to call me like you said you would to update/fix the fact that I’ve had no email access on any device for 11 days. Only 2 days over your last SLA. P.s. Thanks m not available to speak to Saturday, Sunday Monday
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entrustTMF (@entrustTMF) reportedDay EIGHT of my complete broadband outage with @virginmedia 😡 However there IS hope. Today an engineer from them is supposed to be arriving-so trying to be positive What a complete nightmare of an experience this has been, so I'm REALLY hoping this will be the turning point🤞
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Told You So (@TYS20212) reported@Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.
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vincent_van_gopher (@GopherVincent) reported@virginmedia Trying to contact VM but 150 number and Live Chat link not working.
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Brendan (@sabrevan) reported@virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?