Virgin Media Outage Report in Lancing, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!
-
Sam Ballard
(@619Ballard) reported
from
Littlehampton, England
@bobster76 @virginmedia Maybe their WiFi is down 😂😂
-
Mike Coombes
(@mike_the_frog) reported
from
Shoreham-by-Sea, England
@virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.
-
Paul Macfarlane
(@macfarlane1) reported
from
Worthing, England
@virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues
-
Vicky Leech
(@vickyleech75) reported
from
Littlehampton, England
@virginmedia Could not offer services at new address so contract cancelled-now telling me I owe £200 & will send bailiffs round-despite murmurous phone calls to get this sorted & raising an urgent complaint 6 wks ago. Have taken advice from @Ofcom and @CISASUK Utter disgrace.
-
Prof Priya Deshingkar
(@priyadeshingkar) reported
from
Hove, England
@virginmedia Broadband has been v slow for days and seems to be completely down today.
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
-
Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.
-
Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely
-
Panda Creative Ltd
(@panda_creative) reported
from
Sompting, England
@Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.
-
END OF LEVEL BOSS
(@EL_FLOREZ_) reported
from
Brighton and Hove, England
@virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!
-
Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
-
Katie ⚔️
(@katestar) reported
from
Worthing, England
@virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm
-
Mike Coombes
(@mike_the_frog) reported
from
Shoreham-by-Sea, England
@virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week
-
Clare Taylor
(@clareypoos) reported
from
Sompting, England
@virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Pond
(@IanP) reported
@virginmedia I called 150 again this morning, after you confirmed the service had not been suspended. I’m happy to say this person knew what she was doing, immediately suggested a password reset and this fixed it. Now all working. Suggest you retrain the person I spoke to yesterday.
-
Rohan Trivedi
(@RohanTr66446936) reported
@virginmedia 7th September I called them told them I want my service to end on 18th and they did it on 31st of August I don't know what to do now
-
Adam Brooks
(@AMJBrooks) reported
@davidoschall @virginmedia I doubt that they’ll reply to this - I’ve been tweeting them in the last few minutes, asking how to cancel, and they are ignoring me. They ignore questions about cancellations, at least mine.
-
mechanicalhound
(@mechanicalhoun5) reported
@virginmedia Stop passing the buck from logging a complaint to calling customer service to now web chat. Do you not think we’ve done this. Acknowledge you’ve made a mistake and rectify it. I’ve had to live in a different location for a month because you can’t get your act together.
-
Irena Barker
(@IrenaBarker) reported
@mrdavidwhitley One senses progress could be faster at all times...but not in swim school's interest. Just tried to cancel one child's lessons and it's almost as hard as leaving Virgin Media
-
dogsdanglies
(@ubercool01) reported
@virginmedia It’s been on going now for 3-4 weeks! When I test for local issues it says it’s fine but it clearly isn’t. It’s back up now but when it drops off it is so frustrating. I also know it’s a virgin problem because if I run a vpn I get good speeds when virgins is down!
-
Ryan 🇵🇸🇹🇼
(@kimsxjin) reported
@virginmedia We just need the router installed and TV. The guy told us it would be a 2 hour job to install everything and not a 20 min fix
-
Lets Drink with Formal Shark
(@LetsDrink_FS) reported
@virginmedia Now we been told because the phone is down they can't put a divert on the number. I can't believe that an ISP dose not have control over the DDIs of it's customers. If you can so then you best get an engineer out quick
-
Martine Robins
(@martinerobins65) reported
@virginmedia It won’t let me put in no email access and being taken down no wifi which is not the problem and I don’t have time for this!
-
Nick Davenport
(@millwallnick80) reported
@virginmedia Long story short I had 2 months apparently added coz all the issues 3 complaints in a month for different reasons but I already had 20 compensation due to outages causing me issues. Ie that's 3 months credit and when I called to clarify this yesterday I was told 1 month only 1/2