Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.

City	Problem Type	Report Time
Worthing	Internet	3 days ago
Worthing	TV	5 days ago
Brighton	TV	6 days ago
Brighton	TV	6 days ago
Worthing	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Fragile Creatures (@FragileCreature) reported 1 minute ago from Brighton and Hove, England

  I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

• 
  🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported 7 minutes ago from Brighton and Hove, England

  3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

• 
  Brian Roe (@MrBrianRoe) reported 9 minutes ago from Brighton and Hove, England

  @virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.

• 
  Sara (@sara_saehasti) reported 11 minutes ago from Worthing, England

  @virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith

• 
  Becci Cohen (@BecciCohen) reported 13 minutes ago from Worthing District, England

  It must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 20 minutes ago from Burgess Hill, England

  Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

• 
  Brian Roe (@indiointernet) reported 22 minutes ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

• 
  Christian 🇬🇧 🇺🇸 🏳️‍🌈 🇺🇦 🖖🏼 (@brighton_gay) reported 25 minutes ago from Sompting, England

  @FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.

• 
  Matt (@mattiem1976) reported 34 minutes ago from Sompting, England

  @virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky

• 
  Warren Ryan Philips (@Luciddestiny) reported 36 minutes ago from Shoreham-by-Sea, England

  @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

• 
  Kayleigh Blaker (@KayleighBlaker) reported 40 minutes ago from Worthing, England

  When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 44 minutes ago from Hove, England

  @TonyMaudsley1 @virginmedia Because they are crap

• 
  Brian Roe (@indiointernet) reported 45 minutes ago from Brighton and Hove, England

  @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

• 
  Michael Jones (@mejones2121) reported 48 minutes ago from Woodingdean, England

  @virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown

• 
  Scott Hortop (@scotthortop) reported 49 minutes ago from Brighton and Hove, England

  @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

• 
  Anne Webb (@AnneWebb777) reported 50 minutes ago from Brighton and Hove, England

  @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

• 
  Sara (@sara_saehasti) reported 51 minutes ago from Worthing, England

  @virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work

• 
  Brian Roe (@indiointernet) reported 53 minutes ago from Brighton and Hove, England

  @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

• 
  Gary Pleece (@garypleece) reported 55 minutes ago from Brighton and Hove, England

  @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

• 
  Diane Patching (@dianepatching) reported 56 minutes ago from Shoreham-by-Sea, England

  @virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate Stevens (@katehub1960) reported 2 minutes ago

  @virginmedia My TV service is still not working. There is no signal and i have tried every ‘fix’ recommended please can you send an engineer….

• 
  BerkshireFHS (@BerkshireFHS) reported 4 minutes ago

  @virginmedia @vmbusinesshelp It's residential customers whose service is blocked. Virgin Business do provide provide broadband to our premises. This is causing major issues for us. Help!

• 
  Jennifer Arcuri (@Jenniferarcuri) reported 4 minutes ago

  @Benleo @ailsybabe @virginmedia Please make an example and put them in their place. Hopefully out of buisness. Horrible company, Virginmedia.

• 
  Noumaan Qureshi (@NoumaanQ) reported 5 minutes ago

  @HeyBroadband my Internet has been down more almost 48 hours and your technical team has done nothing to help your service is atrocious I regret leaving @virginmedia

• 
  Richard Astley (@LongshanksE10) reported 5 minutes ago

  @virginmedia Hey I was told earlier by customer services on IM that an engineer will come to fix or replace my WiFi hub on Friday, but I haven’t received any email or text confirmation. Will one be forthcoming?

• 
  Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported 10 minutes ago

  @Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.

• 
  Jagger (@Jagger53015280) reported 13 minutes ago

  @virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.

• 
  oatcake (@tdog1410) reported 16 minutes ago

  @Benleo @virginmedia entered my pensioner mother in law into a new contract because she paid her bill the month after her original contract ended and cause she now moved to BT chasing her for hundreds of pounds for a contract she never entered into

• 
  Andy Form (@AndyFormUK) reported 16 minutes ago

  @Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.

• 
  BigK (@KelvinFavell) reported 16 minutes ago

  @virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.