Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 02/10/2026 03:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Brighton and Worthing.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurgess Hill Wi-fi
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton TV
United KingdomBrighton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company

  • ichbintimo Timothy Allen (@ichbintimo) reported from Worthing, England

    @virginmedia No known issues

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time

  • joesuxx joe🍑 (@joesuxx) reported from Brighton and Hove, England

    Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Worthing, England

    @palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!

  • Keith_Hall Keith Hall (@Keith_Hall) reported from Brighton and Hove, England

    Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Littlehampton, England

    @virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!

  • RobertClayo1984 Robert (@RobertClayo1984) reported from Worthing, England

    @virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Littlehampton, England

    @virginmedia Yes tried to speak to technical not available or hang up.

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Brighton and Hove, England

    @virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!

  • Louisblack Louis Houghton (@Louisblack) reported from Hove, England

    Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.

  • daftsidious Timothy Allen (@daftsidious) reported from Worthing, England

    @virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • blondyjenz21 Jenny (@blondyjenz21) reported

    @virginmedia It just says talk weekends under phone. Then everything else say add service

  • charkellyalex char (@charkellyalex) reported

    @virginmedia Nope no issues

  • keryavuz kerem e.™ (@keryavuz) reported

    @virginmedia what a terrible customer service. I am without internet for 3 days now, and I cant even talk to anyone from customer service. I was supposed to be called back. You are abusing your monopoly on fast internet. To whoever sees this, avoid virgin broadband if you can.

  • bentley840 Michael Bentley (@bentley840) reported

    @virginmedia I was assured a callback within 24 -48 hours on Wednesday last week regarding an urgent fault with my service. Still waiting 5 days on....

  • kevinjo27972196 kevin jones (@kevinjo27972196) reported

    @virginmedia The order number wasn’t recognised and nothing on the app about orders, contacting your customer service is a nightmare, I thought Ryanair was bad, I’ll contact your retention team thank you

  • LouboutinJools Jools Cockayne (@LouboutinJools) reported

    @virginmedia been trying for days to get through to you guys, service has been terrible. Can somebody PLEASE contact me. I agreed to add a service, agreed to the price - now you have emailed me confirmation and its £30 MORE PER MONTH than quoted, plus service charges on top - for no service!

  • carlton3110 Jeff Conway (@carlton3110) reported

    @virginmedia I have an issue with goodwill gesture and was promised supervisor would call within 3 hours on 15/2. Case since November 2020. Thanks

  • cfcsteven steven T (@cfcsteven) reported

    @virginmedia morning what is the minimum tv package and broadband you do,,, I am a customer just want to down size

  • deadstar37 Vicky 💙 (@deadstar37) reported

    @virginmedia They are on going, il be online then it’ll cut out, when do a test it says along the lines of “we cannot find your hub” At the moment it’s working but it will cut out again, best enough guaranteed Disappointed

  • kevinjo27972196 kevin jones (@kevinjo27972196) reported

    @virginmedia The 3rd time I asked for an order number and confirmation email, I was given an order number and was told it would be delivered by Yodel within 3 to 5 days, which obviously was a lie, I just either want to cancel my contract or a better deal with just one box