Virgin Media Outage Report in Lancing, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Littlehampton, Burgess Hill, Worthing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Littlehampton |
TV | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
-
C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
-
𝐙𝐆
(@PaganZG) reported
from
Brighton and Hove, England
@virginmedia please help me with my order can't get through to your customer service team.
-
Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is
-
Mark Clifford
(@MarkkClifford) reported
from
Shoreham-by-Sea, England
@BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.
-
Jenny Carroll
(@jennycarroll21) reported
from
Worthing, England
@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
-
Chuds
(@Chudio) reported
from
Worthing, England
After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!
-
Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
-
C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia
-
Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
-
C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover
-
alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
-
Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
-
Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
-
joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
-
Dazza Drums
(@Dazzakovak) reported
from
Brighton and Hove, England
@virginmedia can you contact me regarding an issue
-
C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia Hi there we wanted to discuss my partner and Is poorly managed situation with Virgin Media. After basically being refused the right to complain through the customer services we have decided to shame them publicly here on Twitter #virginmedia
-
C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.
-
SUPERSONIC INC., PODCAST & 90s RADIO SHOW
(@Supersonic_Inc) reported
from
Hove, England
@virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Krish
(@krishofayr) reported
@virginmedia can't access Internet at post code KA6 6FD. Already for few weeks speeds were low with lots of drop outs. Help
-
ClaireyM #FBPE #GTTO
(@claireycombat) reported
@virginmedia No, I gave up. I work long hours so I am not able to wait on the phone for 45 mins. I need to cancel within the 14 day cooling off period so I wrote instead and it was delivered on Tuesday. Will this suffice?
-
Ciara 🇮🇪
(@00xCiara) reported
@VirginMediaIE is there an outage in D8? Have tried hard reset but still stuck on flashing green base light since after 6pm this evening. #outage #virginmedia #dublin
-
barbara north
(@barbaranorth1) reported
@virginmedia I have put a complaint into virgin media and is now being looked into. It was regarding Netflix being cancelled by you even though I had recently paid and still due to be charged on upcoming bill. Plus the amount of time sorting it on the phone! And wrong advice by your team.
-
Tom Gilson
(@DocTorHaus) reported
@virginmedia can you not sort your service out please? Internet off and on for 2 days now.
-
Skaty
(@katherineben) reported
@virginmedia Hello, it's been 3 days I have been trying to contact someone now. Each evening I am cut off at closing. Will you do anything to help ?
-
Proff
(@PR70FFX) reported
@virginmedia I can but i wont as im no longer a customer. If you vet your calls thoroughly then that will help you understand more the poor competency and behaviour of your staff.
-
Susie Wright
(@SusieWright893) reported
@virginmedia We were told we could transfer our old router to our new house immediately, no problem. In fact the connections don't fit the router so we need to wait for an engineer to come. Seems like something Virgin should have anticipated rather than promising it would work.
-
DazzledMin
(@DazzledMin) reported
@virginmedia You guys haven’t done everything you can to help, you told me you couldn’t offer support but then suddenly can offer me a chat. The BQM is requesting credit card details, which we shouldn’t have to hand over. Awful customer service. The quicker BT get to my town the better
-
franzipan
(@francesca_kate) reported
@virginmedia I sent the equipment back, never received a final bill & couldn't log into my account. I had a msg to say I was being refunded a disconnection fee then zero correspondence til the debt collectors. I've now paid but I don't want this on my credit rating as its not my doing. 😠