Virgin Media Outage Report in Lancing, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘
(@gismotigga) reported
from
Brighton and Hove, England
@ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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Kat Blakeborough
(@katb217) reported
from
Shoreham-by-Sea, England
@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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richard hocking
(@rhock1979) reported
from
Shoreham-by-Sea, England
@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Lee Garrett
(@mrgarrett100) reported
from
Worthing, England
@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘
(@gismotigga) reported
from
Hove, England
@TonyMaudsley1 @virginmedia Because they are crap
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anjan Kaur
(@AnjanKaur3) reported
@virginmedia I'm getting really fed up. Surely there is a human being at Virgin Media that is capable to picking the phone up and calling me to resolve this complaint. Seeing as I have tried all methods you provide and non work!!
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Phoenix 💜
(@sim_phoenix) reported
I’ve been with @virginmedia for 2-3 months now and I’m yet to receive a stable connection that will allow me to do my day job and enjoy my TV shows. Choosing them is honestly the worst decision I’ve made of 2022 to save money on bills kmt
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Ben Smith
(@ben_smithynffc) reported
@virginmedia intermittent Internet for months endless phonecalls with customer service telling me to turn the modem on and off, first engineer comes out today and tells me the modems knackered, only to find out its gonna take another 2 weeks to replace and set up!!!! Not happy
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PsX Killer
(@killer_psx) reported
@virginmedia I don't have one I never call you,I set up my contacts at my home with one of your agents,that was 7 years ago
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Tamzin Rebekah Black
(@tamzinrblack) reported
@virginmedia I never set up another password? How do I retrieve it then
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Partha Sarathi Mukherjee
(@imPartha2612) reported
@virginmedia, I must admit I had never thought I would be facing such trouble after arriving in UK from India. Can you imagine living without internet coverage in this post pandemic age, that too with a 2yr old, who, sadly has grown accustomed to it. This never happened in India
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Miss Zephyr
(@Mistress_Zephyr) reported
Finally found a hard limit with My slave T - staying on hold to virgin media for over an hour attempting to cancel my broadband contract. It's truly broken him.
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Steph Young
(@cheekychopsedi) reported
@virginmedia I'm looking to cancel, tried all week to get through on the phone but no joy, do you have a live chat option I could discuss this with someone?
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@virginmedia @O2 no idea if this will even send I have virgin Internet and o2 phone. O2 hasn't let me connect for a full year in this post code for 4g and now I've been told my Internet is down until next Friday in havant with virgin. What a joke both companies are ****. No help.
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Mo K
(@Mo_K_) reported
@virginmedia I've just ordered a sim from you guys, I wanted to know if your mobile customers are using the Vodafone or the O2 network?