Virgin Media outages and service status in Lancing, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 17 outage signals in the last 24 hours around Lancing, including 17 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received May 14, 3:16 PM GMT+1.
- TV (61%)
- Internet (26%)
- E-mail (4%)
- Wi-fi (4%)
- Phone (4%)
The latest reports from users having issues in Lancing come from postal codes BN15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, Lancing, and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 18 hours ago |
|
Brighton
|
TV | 19 hours ago |
|
Worthing
|
TV | 19 hours ago |
|
Brighton
|
TV | 20 hours ago |
|
Worthing
|
Internet | 20 hours ago |
|
Brighton
|
Internet | 21 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling
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David (@DKarunda) reported from Brighton and Hove, England@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @briamjam Here to help??? Is this a joke?
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Churchlard (@churchlard) reported from Sompting, England@virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!
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chris rose (@barbados10) reported from Shoreham-by-Sea, England@virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Kayleigh Blaker (@KayleighBlaker) reported from Worthing, EnglandWhen you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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richard hocking (@rhock1979) reported from Shoreham-by-Sea, England@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, EnglandSo far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil (@NeilOMahoney3) reported@AW4Eva123456 @virginmedia yeah I have the same problem with ITV
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Jo (@pilome2) reported@5IMON_ @virginmedia Exactly the same here in Glasgow. I can watch youtube on the app. Hopefully they get a finger out and fix it.
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Amz (@amyc5621) reported@virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday
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Dumitru Langham (@DumitruLangham) reported@ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’
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AnnieGE2 (@AnnieGE2) reported@virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking
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Stevie (@molwins) reported@virginmedia Shocking service lately !! Glad I only have 2 months left!
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Taj (@Taj_B1) reported@virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(
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Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported@Da8blue @virginmedia Same problem in the North East, been like this all day.
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Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported@virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech
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Nigel Baker (@NigelBak3r) reported@jmstocka @virginmedia Website never works properly, you get so far then it goes off.