Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 01/19/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    Stop sending bigger bills & threatening emails @virginmedia @libertyglobal & sort things out! Account cancelled & services stopped on 18.10 but you are billing me from 19.10 despite no services! Impossible to speak to you & complaint sent not yet resolved.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying

  • Brown3P Peter Brownings (@Brown3P) reported from Plumpton Green, England

    @virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.

  • stevewestsussex Stevewestsussex (@stevewestsussex) reported from Sompting, England

    @virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!

  • ChloeWhytee Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England

    @virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.

  • SiCornwell Simon (@SiCornwell) reported from Brighton and Hove, England

    Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • UTFRv2 SK (@UTFRv2) reported

    @virginmedia have to have the worst customer service going. Two times i’ve been on 30+ minute calls with them this morning and they’ve hung up. No help whatsoever.

  • ManoDelamonte Roman Wegotziyech ⭐⭐ (@ManoDelamonte) reported

    @virginmedia Bear in mind I have a broadband, TV & phone package paying in excess of £120pm. Moving over to non-legitimate services would save me loads of money. If you can't provide the service, what incentive do I have to do things the 'right' way?

  • MartinSpicer12 Martin Spicer (@MartinSpicer12) reported

    @virginmedia The first fix time was 9 days ago, needless to say it didn't happen

  • Tru_Soulz4 ™®ليث (@Tru_Soulz4) reported

    @inam251 @Iffy_aka_Giggs @virginmedia Now they charge you an arm and a leg for **** speed!

  • AneeshVarma Aneesh Varma (@AneeshVarma) reported from Bromley, England

    @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

  • ParadiseDecay Paradise Decay 🥽 (@ParadiseDecay) reported

    @virginmedia No Internet ALL Last night (12+ Hours) and now the TV and Phone is down. Way to go Virgin Media, awesome service!

  • kpa421 koopa (@kpa421) reported

    @virginmedia @NatWest_Help you do realise that people using a Natwest card STILL can't pay their bill online. It's been 2 weeks now, are you even trying to sort it? You know what it is, the new security Natwest have introduced, are you going to fix this?

  • Mr_Reedo Iain Reed (@Mr_Reedo) reported

    @virginmedia Tried that, it says there isn’t. But while on the phone it says there’s an intermittent fault in the line. The main thing affecting me is the customer service I received to be honest! We spoke yesterday so will be leaving and going somewhere else anyway but still need it fixed.

  • RaffiCampbell Raphael Campbell (@RaffiCampbell) reported

    @virginmedia please could you help sort this out: I left Virgin broadband and returned the kit (received your email to say thank you for returning your kit). But received a bill for not returning the kit! This, after many attempts to contact Virgin over various issues..

  • McGarryLynn Lynn McGarry (@McGarryLynn) reported

    @virginmedia We are still waiting - after talking to your staff fortwo hours - last night for this to be sorted. Incompetence and miserable customer service all day #virginmedia @virginmedia