Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 01/09/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomBrighton TV
United KingdomBrighton TV
United KingdomBrighton Wi-fi
United KingdomBrighton Phone

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow

  • khawes Kate Hawes (@khawes) reported from Brighton and Hove, England

    @JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!

  • joesuxx joe🍑 (@joesuxx) reported from Brighton and Hove, England

    Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company

  • Slater1Jess Jess Slater (@Slater1Jess) reported from Hove, England

    @virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia

  • Keith_Hall Keith Hall (@Keith_Hall) reported from Brighton and Hove, England

    Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!

  • steveleppard stephen leppard (@steveleppard) reported from Shoreham-by-Sea, England

    When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dottty_ x (@Dottty_) reported

    @virginmedia This showed on my laptop and mobile. Therefore I feel this an issue with virgin rather than myself….

  • Play_Kiseki Kisekiment (@Play_Kiseki) reported

    @virginmedia ur service is slow and awful

  • PhilippeDegand1 Philippe Degand (@PhilippeDegand1) reported

    @virginmedia why are there so many people with connexion issues Virgin media? So many people can't even work from home. This happens too often. No excuse is acceptable. Shall i only pay a part of my bill? What will people be compensated with?

  • gilliandarcy1 Gillian (@gilliandarcy1) reported

    @virginmedia Yes ! Next month the 12th of January!! This really is appalling service, especially seeing as your rep knocked on my door in the middle of a pandemic and offered then signed me up for a service you clearly cannot provide. (And you knocked my fence down laying your cables)

  • gilliandarcy1 Gillian (@gilliandarcy1) reported

    @virginmedia I've explained it ten times over on the phone, on your chat service, on facebook and now twitter. Your reps constantly hang up and hand out telephone numbers to departments that are closed, you've promised without fail to call me back, zero calls received !

  • izzie_xox Isobel Bannister (@izzie_xox) reported

    @virginmedia If I called up as a new customer I get the same installation date as a new customer - why? When mine has already been booked and should have already been fitted. How can this not be understood?

  • GymstitutionUK GYMSTITUTION (@GymstitutionUK) reported

    @virginmedia If you understood more effort would be being made to resolve a problem your team caused faster. Can you send me a direct contact number for cancellations?

  • izzie_xox Isobel Bannister (@izzie_xox) reported

    @virginmedia My complaint has gone through which a reply can come back in 28 days! Nobody has called me when I was told I would get a call. I have no choice but to contact a very senior member now

  • 8_lee OSC⭐️⭐️ (@8_lee) reported

    @virginmedia my on demand ain’t working properly keeps freezing every other minute. Nothing but problems with virgin since the day I got it

  • zichrini Zichrini (@zichrini) reported

    @virginmedia I am appaled by your service (or rather the lack of it), we've had our broadband installation delayed YET AGAIN - we've been now waiting for almost 6 weeks! That's 6 weeks of working from home using our mobile internet and paying extra for the 'privilage'.