Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Brighton |
Phone | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Brighton |
Total Blackout | |
| Worthing |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!
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Kate Hawes
(@khawes) reported
from
Brighton and Hove, England
@JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chetna K
(@Chetna_K) reported
@virginmedia In regards to engineer as tech support could not find any notes he asked to connect back to retentions team who I then spoke to the most rude and arrogant team member.
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ENDSARS🤎✊🏾🇳🇬
(@idorenyinhope) reported
@virginmedia We actually did not. I was sent a link via SMS to a help page where I was then able to book an appointment for an engineer for Monday 23rd November. We thought the call was that VM had identified our issue and decided to ring us. (The engineer never showed up).
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David Goodfellow
(@davegoodie) reported
@virginmedia And I’ve done both, I called customer services and I text that number. So what are Virgin doing? The customer service manager hasn’t called me back and after texting that number NOTHING has happened
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Dominic DEAN 📸
(@ddphotograph) reported
@virginmedia even the contact us page is broken, help!
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Nick Slade
(@NickSladeVFX) reported
@DeanCallan @virginmedia @virginmedia I'm having serious issues with my upload speed as well. Also a 350Mbit customer. Currently getting 7ms ping, 292.40Mbps download and a whopping 1.57Mbps upload. My speeds are normally ~380Mbps and 38Mbps. Trying to work remotely via remote desktop is impossible atm
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Andrew Derricott
(@AndyDerricott) reported
@virginmedia please help have recently moved over to virgin from by and having big issues with broadband speeds fluctuating all over the place. Have tried to speak to customer care but no luck. Please help
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Fliouxsie and the Manshees
(@Col_FB) reported
@virginmedia @TheContesssa Hey EC - How about replying to me...... I've been hacked by people pretending to be from @Virginmedia After being on hold was told Fraud team would call. Over an hour later... nothing. Please help
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Mr Peter Vernon
(@MrPeterVernon2) reported
@virginmedia hi, how long would you say I should expect to wait for your on line help to respond! Would you say 3 hours is excessive?
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Anil Thanki
(@anilthanki) reported
@virginmedia It's regarding Virgin Customer service keeps on providing false information again and again...