Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??
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Warren Ryan Philips
(@Luciddestiny) reported
from
Shoreham-by-Sea, England
@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @briamjam Here to help??? Is this a joke?
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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chris rose
(@barbados10) reported
from
Shoreham-by-Sea, England
@virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Brianti
(@JBrianti) reported
How difficult can a company make it to buy form them @virginmedia @VirginMediaCorp totally useless bot on livechat, sent me to Whatsapp, asked same questions about my account - I am potential new customer and can't get to speak to sales - total pants!
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Emma Balkind
(@emmabalkind) reported
@virginmedia That doesn't work for my particular situation which is related to a weak WiFi spot for one computer only. I need to speak to someone, hence the chat request.
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Susannah Whitten
(@Suse12345) reported
@virginmedia I am only going to be in the house for another half an hour. PLEASE CONTACT ME. This service has been on and off for a month now and WE NEED AN ENGINEER TO COME OVER
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Chris Rand
(@ChrisRandWrites) reported
@samphlett1 @virginmedia It's rubbish, isn't it? They say other organisations use this system, but I've never come across one that insists on entering a special support password and doesn't give you an option to skip this. Less determined/confident people will give up, which is presumably what they want.
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Marek Gierlinski
(@MarekGierlinski) reported
Still no internet. The @virginmedia engineer could not fix the cable. He promised their team will do it today, or, "at worst", tomorrow.
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Ranjan Mallya
(@RanjanMallya) reported
@virginmedia Yes I have raised a complaint in the evening, after spending over 5 hours on the phone. I don’t want another date for installation to be given when we near 24th November.
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Some kid called David
(@1daverap) reported
@virginmedia Nonsense. Don’t blame the team, it’s the business that keeps playing the ‘unusually high volume of calls’ card and has kept me waiting for so long. Sort yourselves out, your client facing service is appalling
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Just Chris Coding
(@JustChrisCoding) reported
@virginmedia Also the bank is refusing to help because they said they’d have to reclaim the entire DD value for the year not just what you’ve taken extra and that you would end up declining the request. What a crap service with crap customer service who talk absolute crap.
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Greg Hawkins
(@gmorpheme) reported
@virginmedia Of course. There are many of us comparing notes. Even if you think I’m an idiot, don’t assume all of us are.
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Dominic Trant
(@DominicTrant) reported
@virginmedia They just re-directed me back to the page above which says I have no issues. I clearly have an issue. Why is there no one I can speak to on the phone about this?