Virgin Media outages and service status in Lancing, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (43%)
- Wi-fi (29%)
- Total Blackout (14%)
- TV (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 7 days ago |
|
Brighton
|
Internet | 9 days ago |
|
Brighton
|
Wi-fi | 10 days ago |
|
Brighton
|
Internet | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Simon Rusbridge (@SimonRusbridge) reported from Worthing, England@virginmedia Any idea when issues in BN14 will be fixed?
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia You’re mistaken. I was in contact with your colleague via email. But they’ve stopped communicating I have raised a complaint, but was promised a call back which didn’t happen Even the Ombudsman have had to stop taking complaints about Virgin Media due to the volume of calls
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Same, slow and occasionally dropping out
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Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Angel sirius (@Angelsirius1) reported from Worthing, England@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Michelle83mj (@michelle83mj) reported from Brighton and Hove, England@virginmedia This link doesn't work
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RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England@KarenWolman @virginmedia absolutely horrendous customer service.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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richard hocking (@rhock1979) reported from Shoreham-by-Sea, England@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jules (@HaggisJuli93452) reported@virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!
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Bob Luhman (@rl0508a) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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entrustTMF (@entrustTMF) reported@robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years
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Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia I've done a postcode check and it says intermittent problems. My daughter says if it doesn't improve she can go back to her flat as it isn't too far away. We are in London. We signed up for virgin party as they were to pay £50 incentive to use & my father for both of us signing
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Dan (@DanielKennett77) reported@virginmedia 48 hours now with intermittent broadband. BR6 area. According to your useless website there are no issues in the area. I beg to differ.
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Jobert Evans (@JobertEvans11) reported@virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English
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Daniel Taylor (@DanAaronTaylor) reported@virginmedia VM/O2 account locked for security reasons. Spoke with someone on chat who requested it be unlocked within 5 days. This never happened. Called and asked again for my account to be unlocked. Again told this would be done. Hasn’t. Can this be escalated? I need access.
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Jonny Cave (@JonnyCave) reported@virginmedia You bill me for a paper bill £1.75 raised the issue feb 25th 2025 to which you promised a credit of £10 this never happened and have then continued to bill me on paper bill at £1.75 for 14 months, all chat logs have been kept, then tried to offer me £15 credit in total
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Spamhaus (@spamhaus) reported@orange 151.217.0.0/16 AS62016 AS198198 AS42987 AS22879 AS199524 AS62016: Virgin Media 🇬🇧 AS198198: Telefonica Global Solutions 🇪🇸 AS42987: Virgin Media 🇬🇧 AS22879: Sirus, Inc 🇺🇸 AS199524: Gcore 🇳🇱 Location is Chicago. However, this case is slightly different. 151.217.0.0/16 is a "bogon", which means the network is not assigned to anyone at this time (and so nobody should be using it). After the first announcement, new (presumably fake) carriers were inserted into the BGP path as a decoy. The general modus operandi suggests that this is the same gang in action