Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 7 days ago |
|
Brighton
|
12 days ago | |
|
Worthing
|
TV | 14 days ago |
|
Worthing
|
Wi-fi | 16 days ago |
|
Worthing
|
Internet | 18 days ago |
|
Brighton
|
19 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Claire Lock (@clairewoods93) reported from Worthing, EnglandI feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet
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Tony Woodley (@zimoza90) reported from Burgess Hill, England@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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Patricia 💜 (@Mamafish_TW) reported from Hove, England@virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.
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Mark (@peel_acres) reported from Brighton and Hove, England@virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!
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Leon Valentine (@Genji_bow) reported from Brighton and Hove, England@virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers
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ЯTV (@RelentlesssTV) reported from Brighton and Hove, England@rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol
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Mike smith (@Mick1082) reported from Brighton and Hove, England@virginmedia hi I’ve got to say I’m extremely disappointed by your customer service with upgrading my phone I called to upgrade on Monday and everything got though to including credit checks and the reply was sorry we’ve got to do back off checks and I’ve still heard nothing back
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.
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Mike smith (@Mick1082) reported from Brighton and Hove, England@virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service
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Claire Lock (@clairewoods93) reported from Worthing, EnglandYou’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤
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Patricia 💜 (@Mamafish_TW) reported from Hove, England@virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on
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Patrick Woodward (@pwvoiceovers) reported from Worthing, England@virginmedia bb seems to be back now! Hopefully just a glitch. Service status website still down tho. Says 'oops, something's wrong'
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Claire Lock (@clairewoods93) reported from Worthing, EnglandJust realised my direct debit goes out today. But your department that deals with taking payments hasn’t been down for the last 4 days. Funny that 😬 @virginmedia
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!
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Claire Lock (@clairewoods93) reported from Worthing, EnglandWell done @virginmedia, everything down again and I’m told 24-48 hours until it’s fixed. On the opening weekend of the new premier league season. Magic 🙄😤
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia It’s broadband and tv. All I can do is watch recorded shows. Can’t even get bbc itv etc. All I’m told is there’s a complex problem in the area but other people I know seem to have problems with either the tv or internet and nowhere as bad as ours. Extremely frustrating
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Dan Garrett (@dan_garrett1) reported from Hove, England@virginmedia @MoneyTelegraph Furious right now. 12 different failings by virgin media. Call centre refusal to escalate my complaint. Hung up on twice. No human compassion. Just keep quoting from their script. Completely unacceptable. #poorcustomerservice
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David McDonagh (@davmcdngh) reported from Hove, England@virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks
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Dan Garrett (@dan_garrett1) reported from Hove, England266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Finding Elon (@afsaldagboy) reported@virginmedia We tried that.. Still nothing and its been 3 days. We thought the issue was with a road construction that's taking place nearby and will be solved in sometime.
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Tash (@MicaMica100) reported@virginmedia have had no broadband since yesterday - some outage - text this morning from you saying you have fixed this! But nope it’s still not working! How do I speak to someone? Your page is impossible to navigate.
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Dave (@philmycock1971) reported@RTranterDesign @virginmedia Same here, awful broadband
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Tom Dollimore (@s2h4z6t799) reported@virginmedia Left without internet for 3 days and now unable to work. Been on the phone twice and been hung up on twice my Virgin media customer service. What a great start…
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Robin Starke (@Robin_Starke) reported@virginmedia Yup, no issue…
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Caitlin (@Caitlin_bethany) reported@virginmedia shocking customer service. Rang before Christmas to explain I was struggling to pay my contract and asked to remove some services and all I got was THREE POUND OFF…rewind to last week I rang again explaining the situation and that I could pay on the 11th and (1)
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kjrocker (@kjrocker) reported@virginmedia booked a technician to move my router and since he moved it, Internet wasn't working at all first then he came and fixed some issues now again it's unstable connection 24/7 keeps disconnecting every 2 3 minutes... no idea what to do anymore ....
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Chris Roe (@chrisroejourney) reported@virginmedia my internet has been intermittent for days and I’m paying £76 per month - I can’t get through by phone please help
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Robin Starke (@Robin_Starke) reported@virginmedia why have I paid for an upgraded line (500) only for it to have intermittent service since then despite a technician coming out? Also seems impossible to speak to someone on the phone? Also do I get my money back for the days of useless service?
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Paul Ferguson (@PaulFerg191018) reported@virginmedia No there’s still no issues on the link.