Virgin Media Outage Report in Lancing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
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Mike Hobden
(@MikeHobden) reported
from
Worthing, England
@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.
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Spencer Clark
(@ATS_Spencer) reported
from
Worthing, England
@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Cohen
(@The__JC) reported
@virginmedia Pathetic. Phone lines AND Text service suggests a 3 hour wait or to "come back". @virginmedia it's time to stop treating customers with contempt. @Ofcom what are the rules about service provision when wanting to cancel? #virginmedia #DoBetter
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malcolm neal
(@MalcolmmarkN) reported
@virginmedia Been a customer with them for over 7 years now and spoke to an agent John yesterday who sold me and gave me new offers which I took and today I have been told that those offer doesn't exist never been so badly mis sold Really disappointed and angry.
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Key Lime
(@keylimemusic) reported
@virginmedia 2...policy exists. He also hung up on me. So that's 2 team members hanging up the phone to a customer. I wasn't aggressive or anything like that. Just assertive.
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JustPokeNow
(@ChrisPo44928048) reported
@virginmedia @virginmedia there is no way to contact you to cancel services since the price increase. Contact centre cuts you off. Webchat is now sitting at 3 hours with no response. Provide some kind of online form. I will be cancelling DD soon and referring to this as cancellation notice.
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WallFlower
(@CherrySays_) reported
Lol WiFi is down again. @virginmedia own systems are down so they can’t even help right now. And they think I’m gonna pay £3 extra a month? Loooool
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The Bhoy Chris
(@ChrisMobile1) reported
@virginmedia what a joke of a comany, have speny over 5 hours on the phone waiting and getting cut off everytime. Eventually get through and advised callback as having system issues. No facility for Virgin to call customer back. What a faceless and uncaring company.
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DANNY MORGAN
(@DannyMorgan25) reported
@virginmedia your customer service is ****, been on the phone for 20 mins waiting to leave, ******* rubbish
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John Burke
(@JohnBur98828711) reported
@virginmedia Was on hold via WhatsApp to discuss, connection now ended after over an hour, useless customer service
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Jarrod
(@_JarrodPatrick) reported
@virginmedia I’ve just checked and seen you have overcharged me this month after I was promised by your colleagues that the problem had been resolved - all after YOUR colleague wrongly informed me to ‘upgrade’ my package and quoted me a different price. Can I get some help?
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CourtNewsNI
(@CourtNewsNI) reported
A BANGOR man who denied causing criminal damage to a Virgin Media cable has been convicted after a contest at Newtownards Magistrates Court. #CourtCorner