Virgin Media

Virgin Media Outage Report in Lancing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lancing, West Sussex, England 03/24/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lancing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Shoreham-by-Sea.

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City Problem Type Report Time
United KingdomBrighton E-mail
United KingdomWorthing TV
United KingdomWorthing Wi-fi
United KingdomWorthing Internet
United KingdomBrighton E-mail
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤

  • khawes Kate Hawes (@khawes) reported from Brighton and Hove, England

    @JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.

  • RobertClayo1984 Robert (@RobertClayo1984) reported from Worthing, England

    @virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.

  • Louisblack Louis Houghton (@Louisblack) reported from Hove, England

    Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service

  • joesuxx joe🍑 (@joesuxx) reported from Brighton and Hove, England

    Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤

  • Slater1Jess Jess Slater (@Slater1Jess) reported from Hove, England

    @virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time

  • Keith_Hall Keith Hall (@Keith_Hall) reported from Brighton and Hove, England

    Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Theonlybarnett Lindsay Barnett (@Theonlybarnett) reported

    @virginmedia something wrong with the website? Bad data errors everywhere. Trying to check on my unstable connection and can’t even do that.

  • ysaxon Yvonne Saxon (@ysaxon) reported

    @virginmedia website not working properly. When will it be fixed?

  • MSBLILLE MSB Woolton Lille (@MSBLILLE) reported

    @virginmedia No its more your company creating a mark on someone's credit file through constant mistakes, and ignoring their communications to send onto a collection company anyway. Poor communication Awful customer service More details on here? Or message privately to gather my number?

  • TheLLCouture LL Couture Hair (@TheLLCouture) reported

    @virginmedia surely you are able to advise the appropriate team to call me. This is a serious matter and I want to speak to an appropriate senior manager who can resolve all the outstanding issues not another agent whose remit is limited

  • JakeBuildsStuff Jake (@JakeBuildsStuff) reported

    @lukeocodes @virginmedia @aaisp ah fairs - I always felt like I was speaking to the biggest brick wall in England when I spoke to their support. Like there’s a good chance I’ve tried your basic diagnosis tips if I’ve phoned like 5 times already about the same issue and I have a ping command that’s failing????

  • GREENCarolM Carol Green (@GREENCarolM) reported

    @primevideosport Is anyone else having problems getting the tennis on Amazon Prime using @virginmedia V6 box? On my TV it is not showing Sports on the menu, but it does show it when I access Amazon Prime Video on my PC. Virgin Media Help is rubbish.

  • lukeocodes luk.exe (@lukeocodes) reported

    @JakeBuildsStuff @virginmedia @aaisp I don't want FTTC and can't get FTTP yet. Virgin support guy after our first bill was wrongly calculated tried to threaten me with debt collectors, which once resolved through a Director for support ended up in nearly 600 quid in compensation.

  • IT0nic ITonic JD🇬🇧 (@IT0nic) reported

    @SinsFunFactory @Samoan__Jiren @VastGG When I was with Virgin media I had 1000 up and 1000 down

  • skylightx Fallaq (@skylightx) reported

    What are @virginmedia playing at the WiFi has been down in our area for over 19hours! Are they going to come catch up on the work that I've not been able to do since it's been off??

  • hayley23886 hayley rose (@hayley23886) reported

    @virginmedia wow!! 3 weeks and you still haven’t fixed the internet problem! Yet you are still taking the bill for the service you’re not providing!!