Virgin Media outages and service status in Lancing, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lancing, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lancing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Wi-fi | 10 hours ago |
|
Brighton
|
Total Blackout | 17 hours ago |
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Brighton
|
TV | 11 days ago |
|
Brighton
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15 days ago | |
|
Worthing
|
TV | 18 days ago |
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Worthing
|
Wi-fi | 19 days ago |
Community Discussion
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Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
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Belinda Robinson (@RobinsonBelinda) reported from Worthing, England@virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?
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Michael Jones (@mejones2121) reported from Woodingdean, England@virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia
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Belinda Robinson (@RobinsonBelinda) reported from Worthing, England@virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!
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Simon (@SiCornwell) reported from Brighton and Hove, EnglandOut of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England@virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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Peter Brownings (@Brown3P) reported from Plumpton Green, England@virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere
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Mike smith (@Mick1082) reported from Brighton and Hove, England@virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying
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Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England@virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
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Stevewestsussex (@stevewestsussex) reported from Sompting, England@virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.
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Belinda Robinson (@RobinsonBelinda) reported from Worthing, EnglandStop sending bigger bills & threatening emails @virginmedia @libertyglobal & sort things out! Account cancelled & services stopped on 18.10 but you are billing me from 19.10 despite no services! Impossible to speak to you & complaint sent not yet resolved.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Elliott (@jelliottlufc) reported@virginmedia I’ve tried a web chat and the person on the other end just kept trying to cancel my account. I do have these details yes
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Graham Webb (@GrahamWebb14) reported@virginmedia.ie broadband down in ranelagh/rathmines? Modem has had a red ring for a few hours now.
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Duncan Deaville (@DuncanDeaville) reported@frigginhiggins_ @VMO2News @virginmedia Yes. We got a letter saying they thought they had resolved it but would call to check. Never got a call and when we’ve discussed upgrading or leaving etc on further calls they brushed it under carpet. Now it’s back again! Drop outs!
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Phil Young (@PhilAdamYoung) reportedMortgage got declined today because my name on my virgin media account is Phil instead of Philip. What the actual ****
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Fiona Higgins (@frigginhiggins_) reported@HaileeBacardi @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Fiona Higgins (@frigginhiggins_) reported@Gamu73268363 @virginmedia I’m in a similar boat as you (no internet for 1 week, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Frank Keegan (@KeeganBig) reportedI have often complained of poor customer service from @virginmedia it is therefore only right that I praise the excellent customer service provided by Jason. Many thanks.
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Kapt_Kopter 💙 (@DayTripper_RC) reported@virginmedia I appreciate you doing your best to placate me, but VM's service is appalling.
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Mark S 121115 🇮🇪🏁😷 (@mstorey2015) reported@frigginhiggins_ @virginmedia Says there are ongoing issues in my area.
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OW (@WiseMongoose) reported@VMO2News @virginmedia Knowing Virgin Media, they'll be paying for it without actually getting service to their address