Virgin Media Outage Report in Lancing, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
||
| Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
-
Steve Twist
(@TwistieTalk) reported
from
Hove, England
@virginmedia What's the best time to contact your Customer Service team?
-
Carole Paton
(@CarolePaton) reported
from
Brighton and Hove, England
@virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.
-
BradleyGeorge2001
(@Bradley16535324) reported
from
Brighton and Hove, England
@virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!
-
@megyesischwartz
(@schstsc1) reported
from
Brighton and Hove, England
@virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace
-
JUMPSTART
(@JumpstartUK) reported
from
Sompting, England
9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.
-
Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
-
Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.
-
Mark Ford
(@fordie) reported
from
West Worthing, England
Anyone else in BN12 having broadband issues on @virginmedia?
-
Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?
-
Niki hardcore
(@NicholaHarcourt) reported
from
Shoreham-by-Sea, England
@virginmedia absolutely disgusted with the service
-
STun
(@DrSTun) reported
from
Hove, England
@virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.
-
Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.
-
Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Just back up after 4 hours down...
-
Tracy S
(@flowersxxx) reported
from
Hove, England
@virginmedia no internet I'm in the bn3 area any help please.?
-
Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.
-
Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
-
🏳️🌈 #SociallyDistancingRick 🏳️🌈
(@richardscovell) reported
from
Brighton and Hove, England
Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice
-
ABCOM - IT Solutions
(@abcomuk) reported
from
Burgess Hill, England
@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
-
Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number
-
Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Neal Endean
(@nealendean) reported
@virginmedia That’s pointless if you network breaks every other day and we wait a day for it to be fixed. You are failing to provide the service as per @Ofcom right to a decent broadband connection. Please answer the question ref @Ofcom complain procedure and you ombudsmen.
-
Neal Endean
(@nealendean) reported
@virginmedia Constantly a know fault in our area on your page. Unhelpful as does not get to the root cause fix. Which VP @virginmedia is going to call me so I can tell the 100 homes your plan to fix? Please also share your complaint ombudsman contact for us to contact. @Ofcom
-
Helen LH
(@Research_FTW) reported
@MadX82 @virginmedia I think they outsourced all the call centres outside the UK, without giving them sufficient training or support. Which means you can rarely get a straight answer.
-
PurpleJules
(@Julesgina) reported
Hi @virginmedia feeling a bit frustrated now, technician came yesterday and I still don’t have any tv or broadband. Haven’t heard anything back from technician as promised to come back and fix. This is my only contact to you it’s been 19 days with anything 😡
-
Lord Sweetener
(@Lord_Sweeetener) reported
@virginmedia no mobile signal for days and can't get hold of customer services, what's going on?
-
PurpleJules
(@Julesgina) reported
Hi all I currently haven’t have Virgin Media TV or broadband for 19 days. Where is my @virginmedia technician do they have to pass pissed of customer school before going on out to customers 🤬
-
Amit Mahay
(@AmitMahay1) reported
@virginmedia I want someone to respond to my query and the issues I am having. Also, want to raise a complaint for the 3 and half hour time waste I had with poor customer service, Phone cut offs and not calling me back and I still don't know what is being done with my ticket.
-
SFB-Mod
(@cycleprawn) reported
It does and I’m off. What sticks in my claw is we’re in a fixed contact unless @virginmedia don’t fancy honouring it anymore. If I decide I don’t fancy honouring it I’ve got to pay a penalty to leave. What a way to treat a customer.
-
Sandra Lyttleton
(@01482dcd351c439) reported
@virginmedia I can't get through and I have until 25th to cancel which won't make the 30 cancellation policy. I will stop my direct debit because this is just appalling treatment. Today you suddenly have technical problems, get real.
-
Mrs_Really_Tired
(@vintage_Mommaa) reported
@virginmedia virgin media send price increase letter to all its customers yet funny how all day the systems are down to cancel . Also you find the deal over £12 a month cheaper if u cancel now .Just put the bill if u have a partner or house mate in there name