Virgin Media Outage Report in Lancing, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lancing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lancing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Worthing, Brighton and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Internet | |
| Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet | |
| Burgess Hill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lancing, England
Latest outage, problems and issue reports in Lancing and nearby locations:
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Same, slow and occasionally dropping out
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼
(@brighton_gay) reported
from
Sompting, England
@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Michelle83mj
(@michelle83mj) reported
from
Brighton and Hove, England
@virginmedia This link doesn't work
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@KarenWolman @virginmedia absolutely horrendous customer service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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Mark Strong
(@ibikebrighton) reported
from
Brighton and Hove, England
Hey @virginmedia any news on internet outage in #Brighton BN2?
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Phil
(@palewis1) reported
from
Worthing, England
@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Mark Cherrie
(@MarkCherrie) reported
from
Brighton and Hove, England
@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Alternative Ageing
(@alternativeage) reported
from
Brighton and Hove, England
@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Padders
(@Padders68701755) reported
@virginmedia Just that there wasn't an engineer available, I selected a date provided for me from you, and to cancel on the day is very unprofessional. I have lost a days work cause of this. I'd be quite happy to send them back by mail instead of taking another day off!!
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Es
(@Es84649020) reported
Virginmedia your service is appalling, you have left an 85year old lady without a landline for over 3weeks and consistently lying about sending out an engineer. This is not on! @virginmedia
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Dan Hooper
(@DanhooperUK) reported
@virginmedia m28 postcode internet been down 5 hrs. Haven’t been able to run my business. What’s the problem? Complete rubbish
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ALBY LAD
(@AlbyLad_) reported
It’s shocking how bad my internet is hate Virgin media changed channels an go through the hub settings and it’s still bad
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KM
(@KM80349010) reported
@virginmedia awful customer service ..been trying to cancel a contract that hasn’t even started ..your trying to charge me £288 disconnection fee on 3 devices that haven’t even been connected yet ..been with you for years very dissatisfied with this
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Supermike
(@Supermi28039949) reported
@virginmedia Hi nope do you have the number please? Service status still says its an area issue.
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Pamela Bremner
(@Happymool) reported
@lynnslkcmoore @virginmedia @Wimbledon Dreadful. Their customer service is abysmal 😡
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Aimee Anderson
(@Aimee_Anderson4) reported
@virginmedia anyone else having issues with Internet dropping out multiple times a day for the past 3 weeks?
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Magneto Mus
(@MagnetoMus) reported
@virginmedia Your whatsapp team said 24 hour wait. Very Poor service…
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Sarah Whitehead
(@sarahstadds) reported
Since I've signed up for this @virginmedia and @O2 volt I've had the worst internet connection and that's saying something. Another scam