Virgin Media outages and service status in Lancing, England

Problems in the last 24 hours in Lancing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lancing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lancing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.

Community Discussion

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Virgin Media Issues Reports Near Lancing, England

Latest outage, problems and issue reports in Lancing and nearby locations:

• 
  Brian Roe (@indiointernet) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

• 
  Kat Blakeborough (@katb217) reported 6 minutes ago from Shoreham-by-Sea, England

  @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

• 
  Kayleigh Blaker (@KayleighBlaker) reported 6 minutes ago from Worthing, England

  When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

• 
  Gary Pleece (@garypleece) reported 6 minutes ago from Brighton and Hove, England

  @virginmedia Same, slow and occasionally dropping out

• 
  Ellie Cole 🐆 (@GrassHoppus) reported 11 minutes ago from Hove, England

  @virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!

• 
  Danny Williamson (@Sacto_King_UK) reported 19 minutes ago from Worthing, England

  @virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.

• 
  Diane Patching (@dianepatching) reported 20 minutes ago from Shoreham-by-Sea, England

  @virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.

• 
  Gary Pleece (@garypleece) reported 23 minutes ago from Brighton and Hove, England

  @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

• 
  ydnam (@dizzymabil) reported 24 minutes ago from Sompting, England

  @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

• 
  Sara (@sara_saehasti) reported 24 minutes ago from Worthing, England

  @virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work

• 
  OldFootballProgramme (@oldfootballprog) reported 28 minutes ago from Worthing District, England

  @virginmedia Worthing BN11 seems to be down

• 
  Sara (@sara_saehasti) reported 31 minutes ago from Worthing, England

  @virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.

• 
  ydnam (@dizzymabil) reported 33 minutes ago from Sompting, England

  @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

• 
  Gary Pleece (@garypleece) reported 37 minutes ago from Brighton and Hove, England

  @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

• 
  Fragile Creatures (@FragileCreature) reported 39 minutes ago from Brighton and Hove, England

  @virginmedia It's your customer service that isn't working. And our broadband router.

• 
  JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported 41 minutes ago from Brighton and Hove, England

  @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

• 
  RJ Buddha (@INEya_veganfood) reported 44 minutes ago from Brighton and Hove, England

  @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

• 
  Matt (@mattiem1976) reported 49 minutes ago from Sompting, England

  @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

• 
  Danny Williamson (@Sacto_King_UK) reported 49 minutes ago from Worthing, England

  @virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service

• 
  Scott Hortop (@scotthortop) reported 59 minutes ago from Brighton and Hove, England

  @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave. (@Notonyournell10) reported 5 minutes ago

  @virginmedia Appt booked for between 8 and 12 today, phoned you at 12, took 25 minutes to speak to someone, was told engineer would call me with a time within the hour, still heard nothing. Shambolic customer service.

• 
  HRCastle (@hrcastle) reported 5 minutes ago

  @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?

• 
  Matt (@mjpenn7) reported 8 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  Kirsty ✨ (@Kirsty__x3) reported 9 minutes ago

  Is @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox

• 
  . (@Afcgunner_1886) reported 10 minutes ago

  Virgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia

• 
  Kim Taylor (@kimtaylor18) reported 11 minutes ago

  I have never known a worse tv company than virgin media! Endless issues and now no tv today! Great 👏🏼 shambles of a company @virginmedia

• 
  Blakey (@BlakeyTHFC) reported 12 minutes ago

  @virginmedia your support team are useless and I will be taking it further.

• 
  Alloqui Strix (@AlloquiStrix) reported 14 minutes ago

  @virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 20 minutes ago

  @virginmedia Multiple random outages over 24 hours, and your virgin status page does not work properly. Should have stayed with BT in 2 years and had no outages. Regret joining virgin media , poor internet and poor technical support.

• 
  Jonathan Tyler (@jonotyler80) reported 21 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26