Virgin Media Outage Report in Titchmarsh, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Titchmarsh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Titchmarsh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Titchmarsh, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Peterborough and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Kettering |
Wi-fi | |
| Peterborough |
TV | |
| Kettering |
Phone | |
| Kettering |
Internet | |
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Titchmarsh, England
Latest outage, problems and issue reports in Titchmarsh and nearby locations:
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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Captain Suleiman
(@Sulcalibur) reported
from
Peterborough, England
@Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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Adrian Caswell
(@CaswellAdrian) reported
from
Peterborough, England
@virginmedia have hit another low after the last price hike. No internet, TV or phone since at least 3pm and poor help over the phone. Repair deadline has passed. Time for a change.
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MrNiceGuy
(@gavincrowe) reported
from
Corby, England
@virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Nathan Pinnock
(@NathanPinnock) reported
from
Peterborough, England
@virginmedia I’ve just spent an hour on the phone for someone to tell me they can respond to a formal complaint in 5-7 working days. Customer service
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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steve chester
(@stedge27) reported
from
Broughton, England
@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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Nick Goodjohn
(@nickgoodjohn) reported
from
Corby, England
@papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@philmoore79) reported
Hi @virginmedia trying to sort out my mum’s WiFi, struggling to get any help on the website (keep going to a dead end!) can you assist please?!
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Matthew davis
(@matthew_davis79) reported
@bitbytebruno @virginmedia Have a look into the law as I'm sure if they can't provide a service they have promised you then they're breaking their contract we are quitting virgin as we've been on phone for 5 hours and have been disconnected 3 times absolute joke
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Mac
(@MaccusG) reported
@virginmedia your service is an utter joke. Im one of thousands it seems wanting to leave. If you can't cope admit it rather than thieving off everyone and then after you leave no one with the ability to contact you about their problems. Piss poor company
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tom hipwell
(@tomhipwell) reported
@virginmedia I've had an on-going issue (6 weeks) with terrible picture quality/break up across numerous channels. I had an engineer visit today who acknowledged the problem but could not fit it. He messed around with various cables etc and tonight I now have no internet.
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mentalanna@aol.com
(@AnnavsAnna1) reported
@virginmedia no response to formal complaint regarding possible hacked landline . Being charged for strange calls . Hours on phone to customer service no resolution
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Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️🌈🐻
(@bitbytebruno) reported
So basically I have also heard that basically I am held at a ransom of £240 if I want to leave Virgin Media now and try to get a service that is stable and works with my work vpn (that is the very common Cisco Anyconnect).
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Tall, Dark & Tall
(@OllieHill) reported
@virginmedia Absolute joke. So no work down today, no call, no communication that wqs promised twice on Monday and install date booked for the 5th February. Originallly ordered o the 30th Sept. complaint letter no. 3 to be sent. Beyond a joke of a service, absolutely disgusting.
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Vanessa m
(@Vanessa21697330) reported
@virginmedia Thank you - will it be retagged and when will the call back take place? No streaming capability via my TV, Youtube etc. we already tried the online support options and it didn't work hence your agent's agreement to have a technician call back. Please advise when it is re-arranged
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Amy Saha
(@AmySaha2) reported
@virginmedia how do we get a truthful response to our street’s internet issues? So many houses without WiFi for several hours, several times a week. Going on for months with endless broken promises from Customer Services. Your app says the service is “spot on”.
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Paul Smith
(@Paul_CR_Smith) reported
@virginmedia It’s saying there’s no problem. But the connection continues to drop out regularly. I’m still having to resort to my mobile broadband for important business meetings as the Virgin service is so unreliable.