Virgin Media outages and service status in Thorverton, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Thorverton, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 7, 10:23 AM GMT+1.
- Wi-fi (79%)
- Internet (11%)
- Total Blackout (5%)
- Phone (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thorverton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorverton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thorverton, England
The most recent Virgin Media outage reports came from the following cities: Exeter, and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 11 hours ago |
|
Exeter
|
Wi-fi | 1 day ago |
|
Exeter
|
Wi-fi | 6 days ago |
|
Exeter
|
Wi-fi | 10 days ago |
|
Exeter
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Thorverton, England
Latest outage, problems and issue reports in Thorverton and nearby locations:
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Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter District, England@MarkDav41562638 @virginmedia Still down in Exeter. Sort it out @virginmedia!
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Martin Elcoate (@MElcoate) reported from Topsham, EnglandApologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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adam connett (@ConnettAdam) reported from Ottery St. Mary, England@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Dave Moist (@Bingamin) reported from Exeter District, England@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@DrGBuckingham @virginmedia Combination of sporadic wired service and Wi-fi dropouts all day on top of an ongoing issue with the service coming into the house.
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Alex Squire (@exeteralex) reported from Exeter District, England@virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia I’m complaining about the difficulty & time taken to resolve an issue. Being on the helpline for over 2 hrs, being passed on numerous times, each time going thru security, each time explaining issue, people not calling back when promised, complaint not addressed. feel powerless.
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, EnglandVirgin media internet is absolute dog ****
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Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England@virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish
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Tilly (@_Tillyjp) reported from Exeter District, England@virginmedia hi any idea how long the internet will be down in EX2 area please?
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Steve Lee (@SteveALee) reported from Exeter District, England@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia I spent 25 minutes on the phone to your unhelpful customer service desk yesterday....
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humanenergy (@humanenergy5) reported from Exeter District, England@virginmedia internet down again. Problems ? 🤔😬
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Ian Bond (@BondyOfficial) reported from Exeter District, EnglandSeems that @virginmedia is down again here. Must be fifth time in the last few weeks and it’s getting annoying
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Well that’s pretty meaningless. Broadband down in Exeter & other parts of Devon. When is service expected to be restored? Why haven’t you put a message on your website? This is impacting my ability to work at home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Pal (@ravipal1214) reported@virginmedia @Virgin @WeAreOpenreach Do you provide a good service in my area?
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Sam Sheehan (@SamanthaJane_H) reported@virginmedia I have messaged. I have taken days off on multiple occasions to wait in for engineers to attend. I was assured that due to external works I would not need to be in today, however the issue STILL has not been fixed despite assurances it would be sorted.
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Paul Wright (@selhurstpaw1) reported@biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.
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Dan (@DanMontgomery87) reported@virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere
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Yampy Yamyam (@YampyYamYam) reported@biggle1908 Bloody awful. Been with virgin media for years. Last 12 months internet constantly crashing or really slow andthey doubled our renewal . Ditched them for EE. 24 quid a month with great speed
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Naughty_But_Nice_Angel (@WomanWithAWomb) reported@Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭
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Callum Ridings (@Unique_Toxic14) reported@LimbChance @virginmedia internets gone down again can you please comment on this
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Abedul Hussain 💙 (@sirabbey) reported@virginmedia how long is this broadband outage in sm1? It’s been ongoing for the whole day
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SHUTTY 🇬🇧 (@apshutt) reported@virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?
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Adam Allen (@MrAllen302) reported@virginmedia we had a massive internet outage a few weeks back (12+ hours) and ever since then our ring devices and tonie boxes won’t connect to our router.