Virgin Media service status in Thorverton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Thorverton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thorverton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Thorverton, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Pinhoe, and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 22 hours ago |
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Exeter
|
Wi-fi | 1 day ago |
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Exeter
|
Wi-fi | 2 days ago |
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Exeter
|
Wi-fi | 2 days ago |
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Exeter
|
Wi-fi | 3 days ago |
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Exeter
|
Wi-fi | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Thorverton, England
Latest outage, problems and issue reports in Thorverton and nearby locations:
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Charlie Garnham (@pbandapple) reported from Exeter District, England@virginmedia It’s a bit difficult to explain the whole story in a tweet as it’s a really strange issue and I’m fed up of calling your non-uk call centre and being told the same thing again.
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Aly Howard (@Alydinsdale) reported from Countess Wear, England@virginmedia no broadband for 18 hours and told won't be fixed until 12.9.19 refund for loss of service #Exeter
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia this was never funny, now a further 12 minutes in the queue listening to what ever this music is!! Still waiting #CustomerService #joke
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia The reason they want me to call back is because their system was down!! They won't send an engineer without running through steps that I've already run without them.
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Charlie Garnham (@pbandapple) reported from Exeter District, England@virginmedia It’s wi fi. My old dongle stopped picking any signal up so brought a new one. Will try the troubleshooting
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia Yes, rude, incompetent. Computer driven process! No ability to adapt or free think or problem solve. I am moving, but to an area where Virgin is not available!
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Chris Gower (@chrisgower) reported from Exeter District, England@LauraRiceli I'm exactly the same. I ceremonially watch some terrestrial telly because I'm paying for it, @virginmedia won't let me cancel the telly as its part of my package. But we still have to pay a license fee because government reasons.
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia after several weeks of suffering faulty equipment. I was promised a rebate, in fact I get an increase in my bill. Phone help desk, in queue, pass security, put on hold, pass security, put back in queue! No customer service, no personal responsibility. #utterrubbish
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Shakers (@ShakersExmouth) reported from Exeter District, England@virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...
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Charlie Garnham (@pbandapple) reported from Exeter District, England@virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia Issue still not resolved, a week without a TiVo box that works #CustomerService #joke
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🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@DrGBuckingham @virginmedia Combination of sporadic wired service and Wi-fi dropouts all day on top of an ongoing issue with the service coming into the house.
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia your customer service is woeful! Leaving soon, if I can just get someone on the phone lines to sort it! Apparently not knowing my password, brings your processes to a standstill and it’s my fault! #notgoodenough
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Matt Campbell (@MattCampbellPhD) reported from Exeter District, England@virginmedia Contact them later today to run through the troubleshooting tips before they will send an engineer to fix the issue. Even though it's same issue as been having for weeks which has already been ”fixed” once.
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Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England2 weeks and counting, and despite having my complaint escalated to a manager I have still received no call back from @virginmedia #awfulcustomerservice
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Billy Bingham (@billy8179) reported from Exeter District, England@virginmedia I spent 25 minutes on the phone to your unhelpful customer service desk yesterday....
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Thorverton_Dad (@DadThorverton) reported from Thorverton, EnglandGrrrrr. I rarely tweet but @TalkTalk have ruined my day off. Tried unsuccessfully to obtain a new router, been talked down to like I am a child and charged for an engineer I didn't request or need! Why the heck did I ever leave @virginmedia. Indian call centres are so aggressive!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sallymunden (@sallymunden1) reported@virginmedia that's fine but I'm wanting to know why engineers havent bothered turning up for 3 appointments - Fri 7th, Sat 8th and Mon 10th October - there was no problems with your systems then???? so in that respect my broadband services are affected in that Virgin havent supplied a 1/2
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A Liverpool Mum (@FabLivMums) reported@virginmedia I would like to get official cancellation from virgin received the compensation promised received and return of the equipment and end of email threatening about non payment (for a service I no longer have
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Andy Golds (@andyg81) reported@virginmedia @letsdigit Service status is not working so why keep telling people to check it just tell us the service is faulty
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George Oosthuizen (@GeorgeOosthuiz6) reported@virginmedia guys messaged 3 times now and no response, I have no Internet and have no idea if the fault is with my router or if Internet is down in my area, customer services said they can't help me as their systems are down and I can't work without the wifi
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Sandip Barman (@barmansandip) reportedNo broadband for over two hours in HD3 4EF and no way to check service status, when will services be restored @virginmedia
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Nicky Headley (@scousenicky78) reported@virginmedia are there issues in the LE5 2 area? Our TiVo box keeps restarting on its own - 5 times in the space of 90mins this morning 🙄. Tried doing the online test and it just keeps saying “can’t run a test right now”.
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Lolly (@Lolly_ThePop) reported@virginmedia Hi! Are you able to confirm to me that there are works going on affecting the broadband in DL1 4 please? The wifi at the mo is shockingly bad/practically non existent. I can’t get to talk to anyone on the phone…as usual 😖 Thank you.
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Caroline stevens (@cazwest1982) reported@BoboJess_ @virginmedia My mom and dad are having three same issue with there's this is definitely to do with virgin on their end
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mr mallon (@mrmallon) reported@virginmedia And I already told you that the service line said there were no problems.
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Andy Golds (@andyg81) reported@BoboJess_ @virginmedia Same here and when you call uo they send a text to a link that does work rubbish service