Virgin Media Outage Report in Swaffham Prior, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swaffham Prior, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swaffham Prior and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Swaffham Prior, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
TV |
Community Discussion
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Virgin Media Issues Reports Near Swaffham Prior, England
Latest outage, problems and issue reports in Swaffham Prior and nearby locations:
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@bibbleco @BriefcaseMike I get 100Mbps from Virgin Media via fibre to my home. BT and others who use their lines can only offer much less. I complained to the Advertising Authority that BT were lying about offering 'full fibre' and high speed broadband to my address. My complaint was rejected.
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia oh look. More issues. Now my V6 box takes an age when playing TV shows I have recorded. Gives a blank screen then loading symbol.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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perscableu
(@perscableu) reported
from
Cambridgeshire, England
@virginmedia They said all their promotions include £35 set up fee, but clearly they're unaware of this promotion which was on for a few days on the VM website. I had to take this issue to here because they don't let me send the screenshot of the website as a proof.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia After three attempts they’ve phoned back to say they’re the faults departments and can’t help. 😂
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
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Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M Brennan 🏐
(@MattyBrennan) reported
@virginmedia I’ve waited almost an hour to get through to someone regarding cancelling my contract and they have got phone line issues which apparently all of your centres are going through so I cannot actually hear them nor them me! I can’t even get away from you people!
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Nick Orrell
(@nick_orrell) reported
@virginmedia Can you message me. I can’t get thru on the phone. My Mum died earlier this year and I might need to cancel the contract with you. Or I might not as the house needs Wi-fi.
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Ali Ravji
(@Poshwhalers) reported
@virginmedia Please can you help me. I have been on the online chat from this morning. I have been going round in circles. I have issues with my Wi fi in upstairs. I have reset the Hub numerous times. The last this happened I was given another Hub. Please can you help.
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Athena Lamnisos
(@athenalamnisos1) reported
@catherine_mayer - I’m being sent over the edge by @virginmedia Problems since October. Now dire as have final year uni student at home for 2 months
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Athena Lamnisos
(@athenalamnisos1) reported
@virginmedia I have had intermittent problems for over 3 months. You have just confirmed that this is an area service problem and you have no idea when it will be fixed. I have got in touch with you many many times since October. No one can ever help and largely no response / sent in a loop
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Clive
(@lee_walmsley) reported
@virginmedia If I haven’t had a call by 5pm tomorrow my complaint will go straight to CISAS
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Big mouth
(@Bigmout84234732) reported
@xNatx89x @SkyHelpTeam Many yrs ago I had skytv and I had nothing but problems i switched to cable tv which is now virgin media.
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Megan
(@Megan22082484) reported
@virginmedia I’m trying to run a call centre remotely so fully understand the impact of COVID on employers, employees and customers. But I have cried to your one of your agents in frustration and explained my pay is at risk and requested confirmation in writing of the issue twice
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Adam Nathaniel Furman
(@Furmadamadam) reported
@st_eppel @virginmedia Yes, done all that. How was your issue resolved, did an engineer need to visit?
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J-Bear🌹🦋⚫
(@RosieJess13) reported
@virginmedia What makes 2021 any better? We're all still struggling and we've literally just been sent back into lockdown. Absolutely ridiculous response. Worst company I have ever used in my life.