Virgin Media Outage Report in Tidworth, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tidworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tidworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tidworth, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Andover, Salisbury and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Andover |
TV | |
| Andover |
TV | |
| Andover |
Internet | |
| Salisbury |
Internet | |
| Durrington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Tidworth, England
Latest outage, problems and issue reports in Tidworth and nearby locations:
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Louise ✨
(@clc_505) reported
@virginmedia I have still not working
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Originalblez
(@originalblez) reported
@virginmedia I just read all your small print for new customers and it says if you downgrade anything from the bundle you choose then you will be put on “standard” rates. So this again comes down to the luck of what your initial bundle offer was
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Helen Chatterton
(@Hmchatterton) reported
@virginmedia Will do much appreciated. The email I received about returning the equipment said I have 9 days to return then I would be charged £75. A cynical charge from @virginmedia setting customer up to fail to return equipment that virgin don’t really want back?
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Abi Grant 🇺🇦
(@Abi_Grant1) reported
@virginmedia forwarding a Jubilee newsletter, Virgin flagged it as spam & suspicious and locked my account. Helpline can't help. Tech tm require 48 hrs to get back to me. Why are you monitoring the content of my emails? Who asked you to? Why is it so hard to unlock my account?
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aimee hope
(@Flawlessonline1) reported
@virginmedia They have corrected price now issue I have now is they haven’t ported number for virgin sim to o2 sim like they said and now I’m concerned I’m going to get two bills I’m through to mobile team now and they telling me to call o2 but this was a virgin media issue
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Originalblez
(@originalblez) reported
@virginmedia We can only hope.I suspect I’ll be told to get back in my little customer box. It would be great to see honest and transparent marketing, though - not hiding in small print and trapping customers.
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Sandeep Pandya
(@spandya1) reported
@virginmedia …with my original order. But no one bothered to inform me. Again today on chat and WhatsApp for hours and still, the matter isn’t addressed. I’m actually wanting to establish a new agreement - this service is diabolical and putting me off!
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Lotharemas
(@Lotharemas) reported
@virginmedia Cant you not just see if theres an Area fault in NG17 2BL? cause im assuming its an SNR outage again as this is what its been every time its done this.
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Bill*
(@Bill62309344) reported
Got off a plane in the Dominican Republic yesterday, turned my phone back on( safety first innit) got a text from @virginmedia that I'd somehow spent £41 of my limit. Turned phone straight off again. Just had another look ,found a help number, I need to turn premium sms on so
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Zec Richardson
(@SatonmyButt) reported
So no more TV service for us, we cancelled with @virginmedia as we are struggling financially. We are using iPlayer, ITVHub etc but I am losing track of what we watch & it's a pain in the arse but needs must!