Virgin Media Outage Report in Tidworth, Wiltshire, England

Problems in the last 24 hours in Tidworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tidworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Tidworth, England

The most recent Virgin Media outage reports came from the following cities: Salisbury, and Andover.

City	Problem Type	Report Time
Salisbury	TV	14 days ago
Andover	Wi-fi	20 days ago
Andover	Internet	26 days ago
Andover	Internet	1 month ago
Salisbury	Internet	2 months ago
Salisbury	E-mail	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tidworth, England

Latest outage, problems and issue reports in Tidworth and nearby locations:

• 
  Dan Zuco O'Brien (@thedonzuco) reported 2 minutes ago from Andover, England

  I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

• 
  chris Keano keane (@CoachkeanoChris) reported 4 minutes ago from Amesbury, England

  Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

• 
  Harvey Mills (@HarvRM) reported 6 minutes ago from Salisbury, England

  @virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade

• 
  jb (@jenniferlisaa) reported 6 minutes ago from Lark Hill, England

  @virginmedia hi, question, why is my internet down AGAIN?

• 
  Karen Church (@Kazza6900) reported 8 minutes ago from Amesbury, England

  @virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!

• 
  chris Keano keane (@CoachkeanoChris) reported 12 minutes ago from Amesbury, England

  @virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.

• 
  Jason Kneen (@jasonkneen) reported 17 minutes ago from Ludgershall, England

  @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

• 
  jb (@jenniferlisaa) reported 20 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

• 
  Jason Kneen (@jasonkneen) reported 20 minutes ago from Ludgershall, England

  @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

• 
  Karen Church (@Kazza6900) reported 20 minutes ago from Amesbury, England

  @virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?

• 
  chris Keano keane (@CoachkeanoChris) reported 21 minutes ago from Amesbury, England

  @virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.

• 
  akjensen | BLM (@bringthebow) reported 25 minutes ago from Salisbury, England

  Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?

• 
  jb (@jenniferlisaa) reported 26 minutes ago from Lark Hill, England

  @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

• 
  Harvey Mills (@HarvRM) reported 27 minutes ago from Salisbury, England

  @virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently

• 
  chris Keano keane (@CoachkeanoChris) reported 27 minutes ago from Amesbury, England

  @virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.

• 
  Sarah McGinty (@sarah_mcginty) reported 35 minutes ago from Andover, England

  @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

• 
  Jason Kneen (@jasonkneen) reported 38 minutes ago from Ludgershall, England

  @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

• 
  Sophie 🦛 (@SophieGooner) reported 39 minutes ago from Salisbury, England

  @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

• 
  Jason Kneen (@jasonkneen) reported 51 minutes ago from Ludgershall, England

  @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

• 
  Zach Ward (@zach_ward1989) reported 57 minutes ago from Salisbury, England

  @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salih Toyran (@Freeze_) reported 2 minutes ago

  @virginmedia I have been trying your agents to fix my user name and password for almost 7 weeks!!! I’ve spent hours on the call and I’ve been made numerous promises but none of them kept. Still today agent telling me I should wait 2-3 weeks to fix this. This is beyond the pale!!!

• 
  kenny wilson (@kennythekilt) reported 5 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Rob Marshall (@robmarshall83) reported 6 minutes ago

  @virginmedia No. But got an email to say I had regardless. The call got cut off but didn't receive a call back. All very disappointing considering I've used your service for the last approx. 20 years.

• 
  kenny wilson (@kennythekilt) reported 7 minutes ago

  @virginmedia Having trouble did you read the text I’m having a break then I’ll get back to you!!! What kind of customer service is that ??

• 
  Rob Marshall (@robmarshall83) reported 9 minutes ago

  @virginmedia On demand hasn't worked properly for weeks. I pay every month and don't have the time to call each time it goes down. Basically told its not a big deal as its not a full service outage. I can get @skytv for £40 a month less.

• 
  Ross Fraser (@RossFraserE17) reported 13 minutes ago

  @virginmedia Yes I have. Doesn’t give any information as to why there’s an outage or@why it may take until tomorrow to fix it. More information needed please

• 
  ThatProgrammer (@ThatProgrammer) reported 18 minutes ago

  Been on hold for 15 minutes with @vmbusiness trying to get my number moved to my new @virginmedia service.. I'm losing it with this music which is way too loud for phone lines to handle so it's very disrupted.

• 
  Mohamed Naved (@mnaved) reported 19 minutes ago

  @virginmedia Have been talking to all sorts of people without any answers. I get the same answer that we will get back to you within 48 hours. Days and months have passed. No answer. So no point in calling the sales team. Waste of time. VERY POOR SERVICE.

• 
  Aspire to Inspire (@Jack_07_Daniel) reported 19 minutes ago

  @virginmedia Problem is the deals for existing customers are worse than for new customers. Which means it doesn’t pay to be loyal. I’m on my 30 day cooling off period and I’m looking at going with communityfibre. I’ll probably look at getting my dad to cancel his move to Virgin Media too.

• 
  Vicky Sills (@lemonadesocial_) reported 22 minutes ago

  @notsupermum @virginmedia I’ve been with Sky nearly 10 years and never had any problems