Virgin Media Outage Report in Ropley, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ropley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ropley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ropley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Eastleigh and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Eastleigh |
Internet | |
| Petersfield |
Internet | |
| Winchester |
Internet | |
| Petersfield |
Internet | |
| Winchester |
Total Blackout | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ropley, England
Latest outage, problems and issue reports in Ropley and nearby locations:
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Nat Gosden
(@nataliegosden) reported
from
Petersfield, England
@virginmedia you are a joke. My hub is now consistently disconnecting. Trying to work from home is impossible and what we pay is just not worth it. There are no issues in the area so tell me what the problem is #virginmediaiscrap
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
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Graham D
(@GrahamD98536472) reported
from
Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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joe simmons
(@joesaintwestend) reported
from
West End, England
@virginmedia is there a problem with broadband in area 21 Hants ? Seem to have lost all broadband connectivity this morning
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia 3rd Feb complaint was raised. Not even going to waste my time trying to get through to live chat again - countless hours already spent to no avail. When will the complaint be looked into? Is there a maximum timescale for complaints to be followed up on?
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Denis Rowley
(@RowleyDenis) reported
@virginmedia Would have been nice if my wife and I could have worked this morning but no, you've turned our service off a week before our house move and I can't talk to anybody because your office isn't open yet
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia Hi I've attempted to get through to live chat on numerous occasions and had no joy. Also raised a complaint which has just been ignored. Running out of options. Not what I expected from such a reputable company.
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Sean
(@seanfitz46) reported
@virginmedia I performed a pinhole reset at the weekend to try to resolve another issue I was having (reconnecting the WiFi booster). Yes the connection problem happens across all connected devices. it is happenin less frequently now that the booster has been unplugged. But it still persists
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Soyeb
(@soyeb7p) reported
@virginmedia my WiFi keeps telling me every hour "Connected without Internet". I have rebooted the Hub too but that didn't help. Its been happening for 3 days now. What can I do to fix this?
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David Hawkins
(@superssonic) reported
@virginmedia @virginhelp All the CallCenter staff tell me to do is do a pinhole reset Over and over again they know nothing else how to fix the issue doing this does not fix the issue so it’s pointless
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David Hawkins
(@superssonic) reported
@virginmedia @virginhelp Still waiting for this phone call from the complaints manager from weeks ago I can’t ring me as the complaint has someone else’s phone number on it total incompetence
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David Hawkins
(@superssonic) reported
@virginmedia I then get loads of tweet from people Without blue ticks claiming to be from virgin asking for my login details
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Rob 🏡💙
(@crosrob) reported
@virginmedia Hi, I've had broadband connection problems on and off for 5 days now. Service status says known issue on TV on demand (error code C133) but says Broadband ok. Clearly not the case. How long until this is fixed please? Trying to work from home here! 😬
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Sanctimonious Bore
(@WeeBloz) reported
@virginmedia new customer here working with what looks like old kit (wall socket) - think I need an engineer visit to help with installation. How can I arrange?