Virgin Media Outage Report in Ripe, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ripe, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton and Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Brighton |
Wi-fi | |
| Brighton |
Internet | |
| Brighton |
Phone | |
| Brighton |
Wi-fi | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripe, England
Latest outage, problems and issue reports in Ripe and nearby locations:
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have way too much to do than sit on the phone waiting for someone to answer me! Will try when it's raining and I have nothing else to do. I need @virginmedia here to sort all these problems out, and a reduction on the monthlies - Meanwhile I am looking elsewhere
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Will do - it’s still not working!
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Can't get through and wifi is getting slower and slower. Could you please ask someone to send the signal to my box remotely as the automated system promised to do yesterday - but didn't! Thanks.
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Mark Sutton
(@complexmind) reported
from
Saltdean, England
Hey @virginmedia me again. Today I had enough and ordered a new broadband service from Vodafone. You know what I can deal with technical issues, what I can’t take any more is the terrible customer service. So long!
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Mark Sutton
(@complexmind) reported
from
Saltdean, England
Hey @virginmedia my broadband is not working at the start of yet another week. Your run tests thing hasn’t worked for weeks. Stop focusing on mergers and start focusing on customers please
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Mark Sutton
(@complexmind) reported
from
Saltdean, England
@virginmedia ok I give up your site says no fault, the fault checker isn’t working and your telephone line says I have a protracted fault with no eta to fix. It’s only about a month since it was last broken I’ve been with you for about 20 years
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had no apps on my TV working for days now, Many calls later still no answer and no on-line support. And yes, of course I’ve rebooted it! £75 a month for this?! #TreatLoyaltyLikeRoyalty @BBCWatchdog
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Richard Easy 💙
(@legsdown) reported
from
Saltdean, England
@billy2plus5 @caravanions @virginmedia I've been with BT for years. The usual tussle when the contract is up and had cause to complain a couple of times about billing mistakes but service wise, no issues at all.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I still haven't heard from anyone - my wifi is getting worse and worse and I can't work let alone watch any apps. Help!
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia text this morning to the number you gave me - service still out in my area, now saying tomorrow. That'll be 6 days. And I haven't heard a word back. #notgoodenough
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I used the automatic system for Virgin to send a signal to sort out my problems - nothing has been done, now I'm on hold to speak to a human being 16 minutes and counting. This is unforgivable 2 weeks of : Slow Wifi, no apps working and can't even speak to someone.@BBCWatchdog
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Julie Vannan
(@Julzy1319) reported
from
Saltdean, England
Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Look, I've done everything you told me to do: sending messages to the text no. you gave me - no response in a week - calling an automatic no that said it would send a signal to my equipment 'BECAUSE SOMETHING IS WRONG' - nothing happened......calling and not being answered ....
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia help! I need to work or I’ll go more bonkers in #lockdown I gather from your very sweet staff in India that the broken cable in Saltdean will take a week to fix. Connectivity I was told would be intermittent - haven’t had WiFi for 12 hours now😢😢😢
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Peter Brownings
(@Brown3P) reported
from
Plumpton Green, England
@virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@ajltucker @virginmedia @Ofcom Don’t even think of BT I’ve had lots probs with virgin but BT are on on other level of crap changed to BT from sky at my partners house with have had no internet for 2 months and still waiting
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Spectres s
(@sspectress) reported
@virginmedia @TheParentsZone are your team aware of this issue? Any tips please? #InternetSafety #protectourchildren
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Stacey
(@LittleNoonan) reported
@virginmedia Anyone want to reply or do I need to cancel?
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pell #BLM
(@pellwasinnocent) reported
@MadDogIreland @virginmedia @PlayStation might just be psn being down, but if it isnt call your isp and check
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Lizzie_Bee🕷🏳️🌈🇪🇺🇬🇧🦄⚫️
(@meejahoar) reported
@virginmedia COM104318757 and the two issues are: (1) change my landline no. back to my previous Virgin Media landline no. and (2) turn on number withholding so my number does not come up when I dial out. Both as previously. Both as promised by your house move team. /2
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Rob Cummings
(@rob__cummings) reported
@virginmedia since Tuesday internet has either been not working or capped at 20mb (should be 200mb) can't get through on phone, online help hasn't worked. Any help please?
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Jasmin Cochrane
(@Mrs_Harkness) reported
When @virginmedia say you could have no internet until 3pm, absolute joke that it will be down for that long 🙄
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me
(@Vee_Arr) reported
@virginmedia . And you’ve cut me off AGAIN. Really terrible awful useless service.
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chris henry
(@chrishenry88) reported
@virginmedia approx three weeks since the installation and the WiFi is still Abysmal ! Signal sent from virgin and yet Superfast Fibre connection eludes me !
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Zeekᴮᴸᴹ
(@Ezekielstweets) reported
@MadDogIreland @virginmedia @PlayStation Mine is down too but I’m not with that provider
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RiRi
(@CognitionElated) reported
@virginmedia Postcode is W4. When not logged in service status says everything is fine, but when logged in it says there are issues. When I ring up there is an automated issue saying there are issues. Need to know when it will be fixed.