Virgin Media Outage Report in Redruth, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Redruth, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Helston and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Total Blackout | |
| Newquay |
Internet | |
| Hayle |
Internet | |
| Hayle |
Internet | |
| Truro |
Wi-fi | |
| Camborne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Matt Rochelle
(@tynebytes) reported
@virginmedia Outage Update - F010607599. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/04/2023 12:00:00. The Virgin Media Team.- ID: F010607599. Best wishes, the Virgin Media Team. WHY 7 days??
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Jaime Oliver
(@jaimeoliveruk) reported
@virginmedia We have rejoined you 10 days ago and are not impressed. We have constant buffering on everything and some evenings nothing works and 2 upstairs permanent signal dead zones? I have now been cut off several times on the phone and I would love to discuss how we can cancel
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Marc
(@MarcChuck) reported
@f0den47 @virginmedia I’ve never seen that option. What an idiot. Nice one pal.
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aman
(@amancpfc) reported
24 hours without a hint of Wifi… fix up @virginmedia
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Sally Mcgrath
(@SallyMc35043616) reported
@virginmedia unacceptable, being told 4 hours to wait to speak to a manager & a week without being able to use the tele and awful customer service when trying to resolve it.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Brad
(@BradHerd3) reported
How on earth is #virginmedia still down? Been well over a week now.
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Riddim Ryder
(@Staceylee) reported
@virginmedia had A 30 day monitor in place, now that’s finished I haven’t even heard off you regarding my complaint been 30 days @Offcom no one has contacted me about resolution regarding poor internet service received!! Pointless calling call centre as their understanding is 0
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xSILENTWOLFx92
(@xSILENTWOLFx92) reported
@virginmedia what is even going on with your Internet I've got the top Internet package and it keeps dropping the WiFi been like this for about a week now but I'm still expected to pay full bill for partial service