Virgin Media Outage Report in Queensferry, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Queensferry come from postal codes CH5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Queensferry, County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Wrexham, Prenton, Queensferry and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Queensferry, Wales
Latest outage, problems and issue reports in Queensferry and nearby locations:
-
Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I’ve spend another 90 minutes this morning trying to get through to you after being told last week I would receive a call back within a few hours and I’m still waiting. Have you got a number which I can get through on and cancel. Worst service I’ve ever received
-
The Clawless Lobster 🦐
(@JuiceTerry9) reported
from
Garston, England
@AidyDews @ALANMYERSMEDIA @virginmedia That’s exactly what happened to me. Upgraded to 500mg and the speed/coverage got worse. They ended up giving me 1 Gig for the price of 500mg & a hub4 because they couldn’t fix it. Took me about 10 hours & years off my life to sort out. Nightmare.
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Well I was meant to be getting a phone back at 1 to speak to the manager, because of how one of your customer service spoke to me earlier on but no phone call
-
SharmaUC
(@Anupdesh_UC) reported
from
Liverpool, England
@virginmedia is there are service interruptions in L11? I’m not able to get access to the internet..
-
livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia I’ve just told told by one some in your team that, there trying to educate me and that I’m rude. After I asked to speak to there manager because they wasn’t getting the reason of my call today
-
livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
-
gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
-
SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
-
Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
-
Tony Carroll
(@tonycarroll14) reported
from
Liverpool, England
@virginmedia Hi guys, was wondering if you could please help my Virgin isn't working!
-
SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia I know that it says there are issues in the area
-
gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Internet is FINALLY up and running, thank you to Lee who I spoke to earlier who was the only helpful person I’ve dealt with during all of this who actually managed to resolve my issue! @virginmedia
-
gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
-
Tori Sprung
(@torisprung) reported
from
Liverpool, England
@SkyHelpTeam We haven’t been booked in. Following some quick and informative enquiries, @virginmedia can install a new service in 3days; yet, a @SkyUK engineer can’t come out to us for over a week? When we pay a monthly small fortune, this all feels like terrible customer service
-
sarah ellingham
(@liverlas) reported
from
Liverpool, England
@virginmedia is there an outage in the Liverpool area ? No internet or tv #notgoodenough
-
The Clawless Lobster 🦐
(@JuiceTerry9) reported
from
Garston, England
@ALANMYERSMEDIA @virginmedia Absolutely incompetent. Takes an hour to speak to someone, they then tell you you’re through to the wrong dept and pass you back in the queue. Took me 2 months to sort my internet out recently. Awful service.
-
Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia I need help with getting a number so I can call up and cancel the subscription we have. The broadband has been terrible for over a month now. Was told last week there was an issue with the router and we would receive support and have had none and it’s impossible to get though
-
gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
-
Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sammy Milton
(@sammymilton123) reported
@virginmedia our internet is down in the E8 area - please can someone advise
-
Tim Cummins
(@timmyscrawns) reported
@virginmedia Hi, we are having issues with our WIFI, I have tried writing through the live chat but have not got a response?
-
Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service
-
Ian Wilson ⭐BACK ON OUR PERCH 1️⃣9️⃣ ⭐
(@ianwlfc96) reported
@DavidWa98974961 Kind of haha I think it's a problem with the virgin box tbh as all other devices come up ok. Like I say I've swapped the leads from the other devices which work, used those leads from the Virgin box and still the same. I've got Virgin media coming out on Friday to look at the box
-
Chelsea Marie MUA
(@Chel_Marie_MUA) reported
@virginmedia Yes both wired and wireless. Goes down nearly every day until I reboot the hub. It’s taking all my security cameras down for whole days as I’m out at work so can’t be home to reboot it.
-
Danish Dynamite
(@2_dynamite) reported
@virginmedia Broadband has been down in ML2 area since last night. Not happy at all as I missed my football last night.
-
Danish Dynamite
(@2_dynamite) reported
@virginmedia Status page says broadband is OK, but it's not. Checked all connections and they are all OK. Turned hub 4 of for 10 min and back on and it's still not working.
-
Desi-Lad
(@Desi_Lad79) reported
@virginmedia @davidvikingflag The hub5 support is a joke, we not your Beta testers. We are paying customers. Its not difficult to get it right. Q- What does success look like? A- It takes a while for things to settle is not the correct answer.
-
veronica vierin
(@vvero17) reported
@virginmedia Internet connection really flaky and no one is responding in the support chat #virginmedia #dublin
-
.
(@LiamInTheSky) reported
@virginmedia I never got an option to insert a pin?