Virgin Media Outage Report in Pulborough, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pulborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pulborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Pulborough, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
TV | |
| Worthing |
TV | |
| Worthing |
Total Blackout | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pulborough, England
Latest outage, problems and issue reports in Pulborough and nearby locations:
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼
(@brighton_gay) reported
from
Sompting, England
@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Phil
(@palewis1) reported
from
Worthing, England
@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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richard hocking
(@rhock1979) reported
from
Shoreham-by-Sea, England
@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nippy Sweety
(@99frizz99) reported
@virginmedia Help! Help! Help! I am just about to leave Virgin Media . 3 hrs ago I was given a tariff ,I accepted the email has come through and it is more expensive! This has been going on for 2 wks ?!
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Mofasser Arafat
(@ArafatMofasser) reported
@khan250101 wtf is "My Virgin Media" ??
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Shabraz
(@shabrazazad1) reported
@virginmedia 50mins on the phone, and told I will have to wait on hold whilst he speaks to his manager who is in a meeting. Really!!!!! Now cut off but no phone back.# poor customer service
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julie delaire
(@juliestevens2) reported
@virginmedia Yes it says it's fine until I run a check on both my TiVo boxes and both say sorry there's an issue and you're looking into it
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Lanza
(@LanzaGB) reported
- 8 phones calls (No outages/No issues with your router) - Various loop tests. - 1 Engineer to come out and check my lines/hardware - Upgrading to a bigger package (Was advised) After 4 days of this, I'm told there's an outage in my area by a technician. Nice. @virginmedia
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Harryet Howard
(@Harryet_TV) reported
@virginmedia How can you resolve it when virgin refuse to speak to you? My complaint ref is C-0803211127. I have begged virgin to sort it out. It is a waste of my time, energy & money spending hours on the phone calling virgin. I just want it resolved. It is causing me anxiety & stress.
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Pinkcow Carrie
(@PinkiepieCarrie) reported
@virginmedia Yes multiple times, checked all the wires, even rang up for help they seemed like there was nothing they can do
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David Mead
(@DMeadPT) reported
@virginmedia In one of the original phone calls when we discussed the switch. I spoke to a customer service rep and they transferred me to a manager.
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Lucy Mottershead
(@MottersheadLucy) reported
@virginmedia @virginhelp I got a contract with virgin mobile on the 25th of Feb but found a new contract with a different supplier to I called up twice the first time they couldn't cancel it as it was during the 24hr period and then I called up after and said they had cancelled it
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julie delaire
(@juliestevens2) reported
@virginmedia Yes , done all that reset everything and still no difference . Was told it was an area problem that would be fixed by the 8 th ...