Virgin Media outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	5 days ago
Stoke-on-Trent	Wi-fi	7 days ago
Stoke-on-Trent	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Ian Morris (@ianmorris04) reported 6 minutes ago from Checkley, England

  @JimBrowning11 @virginmedia @KolkataPolice They are also targeting sky customers, was seeing my mum phone went internet, today my house phone, same ****. Be careful people.

• 
  Andy Picken (@andyvic7) reported 13 minutes ago from Stoke-on-Trent, England

  @virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service

• 
  Joel Womsley (@SoManyJoels) reported 14 minutes ago from Newcastle-under-Lyme District, England

  Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode

• 
  bazza baz (@demonbaz666) reported 15 minutes ago from Stoke-on-Trent, England

  No stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys.

• 
  James O'Hara (@jamesjohara) reported 17 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia do any of your technical support staff have the first clue what they’re on about?

• 
  Sophie Bridgett (@sophiebridgett) reported 18 minutes ago from Stoke-on-Trent, England

  @virginmedia terrible internet this past 2 weeks!! Consistenly dropping 😫😫

• 
  Richard Gannon (@RichardGannon23) reported 21 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia my broadband and TV services seem to be down again since 5am

• 
  James Hope (@gingerjames1990) reported 22 minutes ago from Stoke-on-Trent, England

  @virginmedia Again have you read anything iv said????? THREE CALLS to your customer services and all connected to off shore people who have either not got a clue what a complaint is or refused to log one for me! Instead of repeating yourself sort it out! @Ofcom #poorcustomerservice

• 
  James O'Hara (@jamesjohara) reported 23 minutes ago from Newcastle-under-Lyme District, England

  Er....@virginmedia it's not working!

• 
  James Hope (@gingerjames1990) reported 23 minutes ago from Stoke-on-Trent, England

  @virginmedia hi can someone please message me?? I need help with my bill! You've been overcharging me every month for the last 12 months!!!

• 
  Beth Emma (@beth_emma_) reported 24 minutes ago from Stoke-on-Trent, England

  @virginmedia my internet is down, again 🙃 I'm in ST4

• 
  James Hope (@gingerjames1990) reported 26 minutes ago from Stoke-on-Trent, England

  @virginmedia Sorry are you not reading what I am saying? Three calls in the past 90 minutes and still they either don't understand what I'm saying or refuse to take a complaint!

• 
  Tiny Tog (@Tiny_Tog) reported 32 minutes ago from Stoke-on-Trent, England

  Still no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider

• 
  Rob (@robbiedyson) reported 37 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia is there any outage with the Staffordshire area ST5

• 
  Julie Podet (@JuPo71) reported 39 minutes ago from Crewe, England

  @virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!

• 
  Richy (@Rich_carless) reported 52 minutes ago from Stoke-on-Trent, England

  Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

• 
  Marc Almond (@marcalmond7) reported 54 minutes ago from Stoke-on-Trent, England

  @TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!

• 
  Les Chaplin (@LesChaplin) reported 57 minutes ago from Stoke-on-Trent, England

  @virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that

• 
  Mark ODonnell (@TheLensman) reported 58 minutes ago from Crewe, England

  @virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.

• 
  Andrea Day (@Andreaeday) reported 60 minutes ago from Biddulph, England

  @virginmedia Just also discovered that even though I was told I wouldnt pay for gadget rescue & then I was charged in error. Called last weekend to sort and was told it was sorted, I’ve just been credited £5 rather than the £20 paid for initial set up. I am SO tired of this. Please fix it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Juss33 (@Justine_Sains) reported 9 minutes ago

  @virginmedia can you check service in NE28 please and fix times. Internet and television.

• 
  O2 (@O2) reported 9 minutes ago

  @rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?

• 
  Chidi Ebere (@okaibedi) reported 12 minutes ago

  Virgin media @virginmedia your network won’t let me enjoy the #UCLFinal. I have never been this terrified before!!!

• 
  Keystonecop (@1030pa) reported 13 minutes ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

• 
  Kevin McGinley (@kevmcgin1888) reported 22 minutes ago

  @virginmedia broadband has just went down and its impossible to get speaking to someone on the phone. Live chat directed me to WhatsApp and still nothing

• 
  Ana Atkinson (@Ana1Atkinson) reported 30 minutes ago

  @virginmedia @virginmedia my tv, broadband & phone is down again. Just missed the final of BGT which I spent months watching only to miss the final results. I can’t lodge the problem online as it won’t allow me. Judging by all the comments online, seems Virgin have serious problems

• 
  pedwards (@petepedwards) reported 30 minutes ago

  @OliverGMcManus @virginmedia They are on a separate network to most other providers so you can get a contract with someone like BT/Sky etc while Virgin dispute is sorted. Three also offer a 5g based home internet service that's dependent on mobile signal.

• 
  JoeyJoe (@joeyjoe93) reported 30 minutes ago

  If you are a Virgin Media TV customer you can watch the Champions League final for free on Channel 526 today #Arsenal #UCL

• 
  Rhys (@vickdawg92) reported 32 minutes ago

  @virginmedia Still dog **** thanks still not working

• 
  London leaver (@ross_biagini) reported 34 minutes ago

  @virginmedia internet keeps going off in Amersham Please fix it