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Virgin Media outages and service status in Newcastle under Lyme, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 28, 7:32 PM GMT+1.
  • 87% TV (87%)
  • 10% Internet (10%)
  • 3% Wi-fi (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle under Lyme, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent TV 6 days ago
Stoke-on-Trent TV 7 days ago
Stoke-on-Trent TV 7 days ago
Stoke-on-Trent TV 7 days ago
Stoke-on-Trent TV 8 days ago
Stoke-on-Trent TV 8 days ago

Nearby cities with recent reports

Stoke-on-Trent

3 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • marcalmond7
    Marc Almond (@marcalmond7) reported from Stoke-on-Trent, England

    @TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!

  • sophiebridgett
    Sophie Bridgett (@sophiebridgett) reported from Stoke-on-Trent, England

    @virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(

  • robbiedyson
    Rob (@robbiedyson) reported from Newcastle-under-Lyme District, England

    @virginmedia is there any outage with the Staffordshire area ST5

  • sh33ran7
    Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    @virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.

  • paramattharri84
    Matt Harrison (@paramattharri84) reported from Stoke-on-Trent, England

    @KezMH @virginmedia The hardest part of the problem is actually gettong to speak to someone

  • beth_emma_
    Beth Emma (@beth_emma_) reported from Stoke-on-Trent, England

    @virginmedia my internet is down, again 🙃 I'm in ST4

  • Knightfight7
    David Knight (@Knightfight7) reported from Stoke-on-Trent, England

    @virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service

  • Tiny_Tog
    Tiny Tog (@Tiny_Tog) reported from Stoke-on-Trent, England

    @virginmedia @virginmedia I’m glad it sorted itself out as the customer service woman said id need a new hub which she said she’d order and would arrive Tuesday (6/8/19). Which it hasn’t. I’m glad I didn’t need it #virginmedia

  • Jess_L_Oliver
    Jessica Oliver (@Jess_L_Oliver) reported from Newcastle-under-Lyme District, England

    @virginmedia I’ve now got an “intermittent signal issue” message

  • PlumbousSkin
    💻gremlins r us💻 (@PlumbousSkin) reported from Stoke-on-Trent, England

    @virginmedia Weve had an engineer out, he replaced our router then buggered off. The problems kept happening even with a new router.. its been months of calling & faffing around trying to get this problem fixed & still nothing, its a joke.

  • andyvic7
    Andy Picken (@andyvic7) reported from Stoke-on-Trent, England

    @drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them

  • Mountain1863
    Shaun Mountain (@Mountain1863) reported from Biddulph, England

    @virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers

  • gingerjames1990
    James Hope (@gingerjames1990) reported from Stoke-on-Trent, England

    @virginmedia Again have you read anything iv said????? THREE CALLS to your customer services and all connected to off shore people who have either not got a clue what a complaint is or refused to log one for me! Instead of repeating yourself sort it out! @Ofcom #poorcustomerservice

  • iwanevans
    Iwan Evans (@iwanevans) reported from Congleton, England

    @virginmedia Almost like you didn't read my original message... Your stock answer STILL doesn't ring true, just repeating the phrase I quoted in my original message to me again doesn't help one little bit

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @virginmedia how is the admin panel so slow on the hub 3.0, it’s actually terrible and has been since release 😒 I can’t even access my DHCP settings

  • andy_dickerson
    Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, England

    @virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.

  • Rocketman_86
    Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England

    @virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them

  • Tiny_Tog
    Tiny Tog (@Tiny_Tog) reported from Stoke-on-Trent, England

    Still no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider

  • FowldsSimon
    Santa Sime 🎅🏻🎄 (@FowldsSimon) reported from Stoke-on-Trent, England

    @virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.

  • mymodlifecrisis
    sean cosgrove (@mymodlifecrisis) reported from Congleton, England

    So @virginmedia don’t understand my 78 year old deaf father cannot call them. They call me as asked out of the blue and tell me they can’t fix the broadband problem, they WONT send an engineer out and I’m getting upset because I’m not hearing what I want. They got that right x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ant78uk
    antony coyne (@Ant78uk) reported

    @virginmedia is there an issue with your tv service in the leeds area or is my box knackered as it taking it forever to change the channel

  • DanStev14730264
    Dan Stevens (@DanStev14730264) reported

    @virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap

  • craywanderers
    Come On You Wands (@craywanderers) reported

    @Debbo3496361 Not according to my Virgin Media TV listing. But my FreeSat box tells me they are. So, a paid-for service doesn't but a free service does. Go figure (but only if you want to).

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    @virginmedia Consistently says "intermittent signal in your area" This has literally been going on for around a week now. And seems to coicide when there is a little tiny bit or rain...

  • goodridgehelen
    Helen Goodridge (@goodridgehelen) reported

    @liamgallagher Bloody Virgin Media packed up at 4.30. Had family coming over. Said it wouldn’t be back until midnight. Can you believe it. Watched on daughter’s phone 4G. Buffing and 6 mins behind. Poor for virgin media.

  • satinballs99
    John (@satinballs99) reported

    @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

  • derekryan2026
    Derek (@derekryan2026) reported

    @john_mcguirk Matt cooper is boring. He lacks a personality. His left progressive woke conversation is predictable and monotonous. At least you and Sarah speak your minds. The odd bad language is thrown in but we get a different view on your show. RTE,virgin media , bla bla bla

  • HewanMcCarthy
    Hewan (@HewanMcCarthy) reported

    @SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer

  • mec337
    mec337 (@mec337) reported

    @virginmedia ok, what’s the issue with bbc iPlayer sometimes it wants to play sometimes I have to retry many times. Sometimes if I log in I have to wait 2 mins for it to then work. It’s not consistent and very very annoying

  • monty99_
    Archie Cook (@monty99_) reported

    @virginmedia Hi, I am stuck in a web chat loop. My Hub has been provisioned on a DS-Lite IPv6 profile on the network side, disabling my Modem Mode and port forwarding. Web chat keeps telling me to do a pinhole reset, which will not fix a network profile issue. Can an agent