Virgin Media outages and service status in Newcastle under Lyme, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 11, 8:52 PM GMT+1.
- TV (45%)
- Internet (18%)
- Total Blackout (18%)
- Wi-fi (18%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, and Leek.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Wi-fi | 2 days ago |
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Stoke-on-Trent
|
TV | 8 days ago |
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Stoke-on-Trent
|
TV | 8 days ago |
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Stoke-on-Trent
|
Internet | 13 days ago |
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Stoke-on-Trent
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Andy Welsh 🍕 (@imandywelsh) reported from Stoke-on-Trent, England@virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻
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James O'Hara (@jamesjohara) reported from Newcastle-under-Lyme District, EnglandEr....@virginmedia it's not working!
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turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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Andrea Day (@Andreaeday) reported from Biddulph, England@virginmedia <sigh> suppose I really shouldn’t have thought that you would provide a good customer service experience based on my experience of my recent dealings. Sad; Virgin Media used to be pretty awesome. Disappointed.
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Tiny Tog (@Tiny_Tog) reported from Stoke-on-Trent, England@virginmedia @virginmedia I’m glad it sorted itself out as the customer service woman said id need a new hub which she said she’d order and would arrive Tuesday (6/8/19). Which it hasn’t. I’m glad I didn’t need it #virginmedia
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Mark ODonnell (@TheLensman) reported from Crewe, England@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Beth Emma (@beth_emma_) reported from Stoke-on-Trent, England@virginmedia my internet is down, again 🙃 I'm in ST4
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@virginmedia hi can someone please message me?? I need help with my bill! You've been overcharging me every month for the last 12 months!!!
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Matt (@shent) reported from Stoke-on-Trent, England@virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔
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sean cosgrove (@mymodlifecrisis) reported from Congleton, England@virginmedia I’ll cancel the contract and they will soon be on the phone with threats. Bring it on. I’m ready for you
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service
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Santa Sime 🎅🏻🎄 (@FowldsSimon) reported from Stoke-on-Trent, England@virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.
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Neil hughes (@hughes_nh) reported from Stoke-on-Trent, England@DUCKmagstoke When will people learn that virgin media it terrible compared to sky 🤔
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sean cosgrove (@mymodlifecrisis) reported from Mow Cop, England@soundoftheatom @dec1878 Don’t go to @virginmedia My 78 dads doesn’t work or his broadband. He is deaf and can’t talk to them on the phone but they won’t send an engineer out. Happy to take his money though. They’ll sit up when I cancel it tomorrow
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KateCap ❤️ (@Kate223110) reported from High Offley, EnglandAnd the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke
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Matt (@shent) reported from Stoke-on-Trent, England@virginmedia Unfortunately not, I even gave two phone numbers and an email, just want to know if there is an issue local to me or if it’s a network issue, I can deal with downtime but drop outs and high latency really are frustrating, can’t really have another half a day off work...
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Adam Bocca (@adam_bocca) reported from Stoke-on-Trent, England@Virgin_Victoria @virginmedia 1hr and 10mins later after speaking with CS they have confirmed that they cannot help me with my matter and a ticket has been raised which VM will be in touch with me by SMS within 5 working days. CS loved talking too me when I signed up a month ago. #virginmedia
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Lady Gray (@princessandtoad) reported from Newcastle-under-Lyme District, England@StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@reddersmufc @Ofcom @virginmedia It is awful! Virgin are very expensive compared to many other TV providers yet the customer service is very poor and does NOT suite the price. I'm sick of arguing with them to get the simplest of issues resolved
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turnerandhooch® (@Turnerandhooch) reported from Stoke-on-Trent, England@AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tim.. (@timmorr17294439) reported@GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reportedHad quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .
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Luke (@LUKEQPR94) reportedHas Virgin Media gone down?
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Claire Mawdesley (@ClaireMawdesley) reported@virginmedia just had a shocking experience trying to query my package involving a house move. Do you not have any staff you can discuss things with anymore? Or is it all AI as the answers I got made no sense. So I've asked to cancel.
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Rep74NL (@JohnnyRep74) reported@virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now
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OnTheMeter (@OnTheMeter) reported@misselledee @virginmedia Despite the content of your message, they answer you like this is the first contact. I’ve been with them from day one because I always seem to get a good deal. But god help you if you need customer services. In my experience, they tie with Vodafone as the worst in the world.
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tim.. (@timmorr17294439) reported@formerprisoner_ @virginmedia you think I've not called them you idiot I know that stupid fact we're not all thick. **** off to another supplier you moaning muppet ...
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.
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Adam Sowden (@Sowds89) reported@virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks
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Scott (@scottowen81) reported@sharonmariahall @virginmedia Never had an issue with them