Virgin Media outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	2 days ago
Stoke-on-Trent	TV	6 days ago
Stoke-on-Trent	Internet	6 days ago
Stoke-on-Trent	TV	8 days ago
Stoke-on-Trent	Internet	10 days ago
Stoke-on-Trent	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Lady Gray (@princessandtoad) reported 16 seconds ago from Newcastle-under-Lyme District, England

  @StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful

• 
  Jessica Oliver (@Jess_L_Oliver) reported 2 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia I’ve now got an “intermittent signal issue” message

• 
  sean cosgrove (@mymodlifecrisis) reported 4 minutes ago from Mow Cop, England

  @soundoftheatom @dec1878 Don’t go to @virginmedia My 78 dads doesn’t work or his broadband. He is deaf and can’t talk to them on the phone but they won’t send an engineer out. Happy to take his money though. They’ll sit up when I cancel it tomorrow

• 
  Santa Sime 🎅🏻🎄 (@FowldsSimon) reported 6 minutes ago from Stoke-on-Trent, England

  @virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.

• 
  Richy (@Rich_carless) reported 8 minutes ago from Stoke-on-Trent, England

  Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

• 
  Andrea Day (@Andreaeday) reported 17 minutes ago from Biddulph, England

  @virginmedia Just also discovered that even though I was told I wouldnt pay for gadget rescue & then I was charged in error. Called last weekend to sort and was told it was sorted, I’ve just been credited £5 rather than the £20 paid for initial set up. I am SO tired of this. Please fix it.

• 
  Moorland (@moorland2) reported 20 minutes ago from Endon, England

  We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service

• 
  Cook Pass Babtridge (@andytideswell) reported 24 minutes ago from Stoke-on-Trent, England

  @virginmedia absolutely awful service. So much for looking after elderly and vulnerable customers. Trying to sell services that are not needed or wanted.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 24 minutes ago from Mow Cop, England

  Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

• 
  Marc Almond (@marcalmond7) reported 28 minutes ago from Stoke-on-Trent, England

  @TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!

• 
  Meyrick (@iMeyrick) reported 28 minutes ago from Stoke-on-Trent, England

  Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.

• 
  Rocketman_86 (@Rocketman_86) reported 32 minutes ago from Stoke-on-Trent, England

  @virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance

• 
  💻gremlins r us💻 (@PlumbousSkin) reported 36 minutes ago from Stoke-on-Trent, England

  @virginmedia Weve had an engineer out, he replaced our router then buggered off. The problems kept happening even with a new router.. its been months of calling & faffing around trying to get this problem fixed & still nothing, its a joke.

• 
  turnerandhooch® (@Turnerandhooch) reported 41 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again

• 
  cara (@PeachyBeechy) reported 42 minutes ago from Stoke-on-Trent, England

  @virginmedia is there an issue with the internet service in ST4 Stoke on Trent?

• 
  Jay Tungsvik (@Th3V1k1ng) reported 46 minutes ago from Bucknall, England

  @virginmedia Nope... back home after being out since 7am. And guess what... no virgin broadband... Still. I can't work. I can't stream. I can't log into the EA/STEAM apps to play games on my pc. Thanks for putting my costs up and dropping the service @virginmedia

• 
  Adam Bocca (@adam_bocca) reported 47 minutes ago from Stoke-on-Trent, England

  @virginmedia I signed up and got my install on Saturday the 2nd. I was trying to login to my account via the App and through a webpage with me not hearing anything regarding my first billing process And it's not letting me do so I just get an error message saying that my user does not exist.

• 
  James Hope (@gingerjames1990) reported 56 minutes ago from Stoke-on-Trent, England

  @Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding

• 
  Andrea Day (@Andreaeday) reported 57 minutes ago from Biddulph, England

  @virginmedia <sigh> suppose I really shouldn’t have thought that you would provide a good customer service experience based on my experience of my recent dealings. Sad; Virgin Media used to be pretty awesome. Disappointed.

• 
  Les Chaplin (@LesChaplin) reported 59 minutes ago from Stoke-on-Trent, England

  @virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr H (@silestanix) reported 7 minutes ago

  @O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm

• 
  Fayez Ahmed (@Fahmed911) reported 8 minutes ago

  @virginmedia paying soo much for this and still out in PR1 region of Preston. Been off all Sunday and now today awful service and not worth it. Defo need to move away #virginmedia #broadband #shocking

• 
  duhnah with a gh (@ailleanach) reported 10 minutes ago

  I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS

• 
  Jambo (@The_real_Jambo_) reported 10 minutes ago

  @virginmedia I've been trying to contact you for 6 days. 6 ******* days with no TV, tonight Scotland play in the world cup, my family and I cant watch the game because I haven't had TV for 6 ******* days. Unable to book an engineer visit as you **** app keeps telling me to...

• 
  EA (@eanne30) reported 10 minutes ago

  @virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼

• 
  Shando (@Jinky1967John) reported 12 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  An Spailpín Fánach (@anspailpin) reported 16 minutes ago

  @38086fd7be4a4e2 So I understand. It'll be interesting to see if they keep that up for the tournament. BTW, do you know if ITV do the dog much with ads? Virgin Media are savage for ads just before rugby games, for instane, and at half time. RTE are bad too, but not as bad. How are ITV?

• 
  Richard Newell (@Solid_S_Boss) reported 17 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  Ed61 (@Ed6114) reported 19 minutes ago

  @virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service

• 
  tom (@tomcity1) reported 20 minutes ago

  @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week