Virgin Media outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	TV	3 days ago
Stoke-on-Trent	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  KateCap ❤️ (@Kate223110) reported 3 minutes ago from High Offley, England

  And the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke

• 
  Beth Emma (@beth_emma_) reported 6 minutes ago from Stoke-on-Trent, England

  This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬

• 
  James Hope (@gingerjames1990) reported 7 minutes ago from Stoke-on-Trent, England

  @Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding

• 
  Julie Podet (@JuPo71) reported 14 minutes ago from Biddulph, England

  @virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.

• 
  Sophie Bridgett (@sophiebridgett) reported 20 minutes ago from Stoke-on-Trent, England

  @virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(

• 
  Sarah Louise Bowen (@mrssbowen) reported 21 minutes ago from Bucknall, England

  @virginmedia should be avoided no customer service just a chat full of nonsense !!

• 
  Joel Womsley (@SoManyJoels) reported 28 minutes ago from Newcastle-under-Lyme District, England

  Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode

• 
  Tiny Tog (@Tiny_Tog) reported 32 minutes ago from Stoke-on-Trent, England

  Still no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider

• 
  Allan Webb (@allanwebb69) reported 32 minutes ago from Stoke-on-Trent, England

  @virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels

• 
  Kerys🐝🇺🇦🙏🏻 (@Faeeeriee) reported 34 minutes ago from Stoke-on-Trent, England

  Think Virgin Media just **** the bed. What’s happened?

• 
  cara (@PeachyBeechy) reported 35 minutes ago from Stoke-on-Trent, England

  @virginmedia shocked and appalled by the rude and aggressive manner of one of your agents just now during an unsolicited sales call.

• 
  Neil evans EVO (@neilevo18781967) reported 38 minutes ago from Stoke-on-Trent, England

  @virginmedia It was with regards to my services.. When I phoned about it the lack of professionalism was horrendous.. When I mentioned the lack of professionalism I was basically told what is your problem. Awful really

• 
  Matthew Hughes (@MattHugheslives) reported 42 minutes ago from Stoke-on-Trent, England

  So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

• 
  Adam Bocca (@adam_bocca) reported 43 minutes ago from Stoke-on-Trent, England

  @virginmedia I signed up and got my install on Saturday the 2nd. I was trying to login to my account via the App and through a webpage with me not hearing anything regarding my first billing process And it's not letting me do so I just get an error message saying that my user does not exist.

• 
  Moorland (@moorland2) reported 44 minutes ago from Endon, England

  We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service

• 
  Richy (@Rich_carless) reported 44 minutes ago from Stoke-on-Trent, England

  Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

• 
  Tim Ray (@timothyray) reported 44 minutes ago from Tean, England

  @Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.

• 
  Jessica Oliver (@Jess_L_Oliver) reported 48 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia I’ve now got an “intermittent signal issue” message

• 
  Richie Knight (@richiechuff) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

• 
  David Knight (@Knightfight7) reported 59 minutes ago from Stoke-on-Trent, England

  @virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LGWLGWLGW (@lgwlgwlgw) reported 2 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  Magnolia’s Art (@Magnoli23215778) reported 6 minutes ago

  @elldivino @virginmedia ****!

• 
  Colin (@Colinmc7t) reported 8 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  Campfire Gin (@campfiregin) reported 12 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

• 
  Jay (@_Jay_1992) reported 17 minutes ago

  @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s

• 
  Bobby Bucks (@b0bbybux) reported 19 minutes ago

  @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

• 
  Steve (@Northvein) reported 21 minutes ago

  @virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(

• 
  Irate_Jobbie (@Irate_Jobbie) reported 23 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 24 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  Jenny Do Nascimento (@jdonascimento) reported 24 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS