Virgin Media outages and service status in Newcastle under Lyme, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention TV and Wi-fi.
- The most recent signal from this area was received Jul 14, 12:06 PM GMT+1.
- TV (96%)
- Wi-fi (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
TV | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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dean condliffe 🏴 (@DeanCondliffe) reported from Stoke-on-Trent, England@virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.
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Ian Fraser (@IXL) reported from Keele, EnglandDear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@reddersmufc @Ofcom @virginmedia Virgin Media have gone down massively! The amount they charge doesn't represent the customer experience at all!
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🍃Lana Banana🍂 (@Laaana_bananaaa) reported from Stoke-on-Trent, EnglandHow ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠
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Adam Bocca (@adam_bocca) reported from Stoke-on-Trent, England@virginmedia I signed up and got my install on Saturday the 2nd. I was trying to login to my account via the App and through a webpage with me not hearing anything regarding my first billing process And it's not letting me do so I just get an error message saying that my user does not exist.
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Andy Picken (@andyvic7) reported from Stoke-on-Trent, England@virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding
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Joel Womsley (@SoManyJoels) reported from Newcastle-under-Lyme District, EnglandHey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode
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Mark ODonnell (@TheLensman) reported from Newcastle-under-Lyme District, England@virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong
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James O'Hara (@jamesjohara) reported from Newcastle-under-Lyme District, England@virginmedia do any of your technical support staff have the first clue what they’re on about?
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Chris Walton (@Ohrate_Tri) reported from Stoke-on-Trent, England@virginmedia how do I organise a home move service. I’ve been on hold on the online chat since yesterday teatime. No one is answering or speaking to me in there.
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Shaun Mountain (@Mountain1863) reported from Biddulph, England@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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Tim Ray (@timothyray) reported from Tean, England@Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.
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Meyrick (@iMeyrick) reported from Stoke-on-Trent, EnglandMe to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service
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Julie Leech (@whipblue) reported from Newcastle-under-Lyme District, England@virginmedia Hi they returned back to full service early this morning we have issue with the broadband though still I live in small bungalow and we unable to connect to the internet I rang several times with the same issue my neighbours have been having issue to connecting to WiFi
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Lesley Arnold (@LesleyA14768590) reported from Stoke-on-Trent, EnglandOk so vigin tv is down and with error code they say ring 150, fine ring 150 as they cant tell us on line the problem but they then say ' right now we are busy, you might like to call us later......goodbye! Thanks a bunch @virginmedia, customer service not good at all
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Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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Moorland (@moorland2) reported from Endon, EnglandIf @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England@virginmedia Is anyone answering your phones???!!!!!!. I've been hanging on for 35 minutes. Disgusting customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Temporary Location (@TemporaryLocat1) reported@virginmedia the internet has been down for 30 hours in N4, what is going on?
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Dr Elaine Rust (@elainerust) reported@virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?
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m a t t (@weyland76) reportedYet again @virginmedia not providing a service that I'm paying ridiculous amounts for each month - no internet AGAIN!! Absolute dog **** company.
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JR (@Dadyougeek) reported@appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!
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Shash (@shashpatel23) reported@virginmedia @virginmedia its not my equipment, its your end. If you know how important it is why does the estimated fix time keep getting later - now its after 6pm. When the working day has finished. Logged on to speak with someone and can't verify me even though im logged into my account!?!
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Nolwazi Ncube, Ph.D. (@Nolwazi_Ncube) reported@virginmedia My WiFi is down too. It’s been hours. I need to teach online!
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Mark vix (@Vikk3rs146) reported@fluffybubbles73 @virginmedia They troll the same old crap mate ..I just switched to Sky after 30 years with Virgin because they don’t give a **** about you ..just want new customers
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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Helen Brown (@helen_brown65) reported@virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!
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Jem (@jemonthesofa) reported@virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!