Virgin Media outages and service status in Newcastle under Lyme, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newcastle under Lyme, including 0 direct reports.
- The most common problems reported in this area mention TV and E-mail.
- The most recent signal from this area was received Jul 29, 10:48 AM GMT+1.
- TV (75%)
- E-mail (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
TV | 2 days ago |
|
Stoke-on-Trent
|
4 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Jessica Oliver (@Jess_L_Oliver) reported from Newcastle-under-Lyme District, England@virginmedia I’ve now got an “intermittent signal issue” message
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Matt (@shent) reported from Stoke-on-Trent, England@virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔
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Moorland (@moorland2) reported from Endon, EnglandIf @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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Chris Laws (@ChrisLaws1) reported from Cheadle, England@virginmedia please sort your service out... I have now been on the phone to you for almost an hour. The first person hung up on me, the second was rude and useless. All for £0.01 which I don't owe. No wonder the landlords are removing virgin from all of the apartments
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cara (@PeachyBeechy) reported from Stoke-on-Trent, England@virginmedia shocked and appalled by the rude and aggressive manner of one of your agents just now during an unsolicited sales call.
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chas plummer (@chasplummer1) reported from Newcastle-under-Lyme District, England@virginmedia 2 days intermittent internet service. Website not available to register complaints
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Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England@virginmedia I have been trying to sort out the issue off my password not working and the internet dropping out for over a week. I am getting passed around in circles. Please can you tell me how much notice I need give to leave and also give me an email for complaints please
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Andy Picken (@andyvic7) reported from Stoke-on-Trent, England@virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!
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💻gremlins r us💻 (@PlumbousSkin) reported from Stoke-on-Trent, England@virginmedia I experience this problem all the time. Our phones dont connect, our internet randomly drops out, this isnt a new problem. Just a frustrating one. Everytime we 'monitor it for a week then check back' nothing is ever fixed. Its just a bad service in general.
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🍃Lana Banana🍂 (@Laaana_bananaaa) reported from Stoke-on-Trent, EnglandHow ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠
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Marc Almond (@marcalmond7) reported from Stoke-on-Trent, England@TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!
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Neil hughes (@hughes_nh) reported from Stoke-on-Trent, England@DUCKmagstoke When will people learn that virgin media it terrible compared to sky 🤔
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Julie Podet (@JuPo71) reported from Biddulph, England@virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.
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Denise Powell (@PPowellfamily) reported from Barlaston, England@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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💻gremlins r us💻 (@PlumbousSkin) reported from Stoke-on-Trent, EnglandOh shit my bad, @virginmedia 's having problems again... what a surprise..
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turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Meyrick (@iMeyrick) reported from Stoke-on-Trent, England@zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.
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Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, England@virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.
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Shaun Mountain (@Mountain1863) reported from Biddulph, England@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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J9PVFC (@J9PVFC) reported from Stoke-on-Trent, England@virginmedia recently downgraded my broadband package, but my Volt package hasn’t been reapplied to my account. Can you help as O2 show it’s active, but no options on your help site that direct me to someone to fix.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Still me (@Saqqara) reported@virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?
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zach close YT (@ZachcloseYT) reportedSeriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply
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m a t t (@weyland76) reported.@virginmedia my TV box will not record anything. Every recording says "recording failed due to a technical issue" but I have no idea what that issue is?
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AG10CookingSzn (@AG10szn) reported@eternalelneny @virginmedia Well done mate, chuck a couple of minimum wage workers under the bus who are working to fix your wifi so you can goon at home. Selfish prick
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Chris Love (@chrislove_89) reported@virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!
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Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported@Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead
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lyndsey buchanan (@lyndzb1990) reported@virginmedia why is it so difficult to speak to customer service? Chat isn’t replaying and I’ve been hung up on and ignored twice. I have a complaint but I suppose if you ignore me you don’t have to deal with it 👌
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Max (@MFoster95) reportedChange your supplier, insurance or utility, every time, go through QuidCo/ TopCashback You get whatever new customer prices and get the cashback. Got £45 back for my car insurance and £35 for a new credit card this year alone… £90 back on Virgin Media Broadband last year too
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Steven Mills (@srmills90) reported@elissetennis I’ll try again tomorrow. I’ve had problems trying to watch streams through Amazon Prime via TNT/HBO with my provider (Virgin Media.) It shouldn’t be this confusing! And I can’t even seem to sign up for TNT Sports through the app to watch on my smartphone anymore!
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roger07 *** (@germann_ro) reported@virginmedia @bexholloway Hi is there any known issues with sky sports app login ?