Virgin Media outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	TV	44 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Moorland (@moorland2) reported 3 minutes ago from Endon, England

  We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service

• 
  Alee (@AleeOwnzz) reported 11 minutes ago from Stoke-on-Trent, England

  @toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus

• 
  Jacqui Riley (@cajriley51) reported 13 minutes ago from Stoke-on-Trent, England

  @virginmedia I have been trying to sort out the issue off my password not working and the internet dropping out for over a week. I am getting passed around in circles. Please can you tell me how much notice I need give to leave and also give me an email for complaints please

• 
  KateCap ❤️ (@Kate223110) reported 14 minutes ago from High Offley, England

  And the award for the worst internet service, connection and customer service goes to @virginmedia #whatajoke

• 
  Matt (@shent) reported 14 minutes ago from Stoke-on-Trent, England

  @virginmedia how is the admin panel so slow on the hub 3.0, it’s actually terrible and has been since release 😒 I can’t even access my DHCP settings

• 
  Jessica Oliver (@Jess_L_Oliver) reported 17 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia I’ve now got an “intermittent signal issue” message

• 
  💻gremlins r us💻 (@PlumbousSkin) reported 17 minutes ago from Stoke-on-Trent, England

  @virginmedia I experience this problem all the time. Our phones dont connect, our internet randomly drops out, this isnt a new problem. Just a frustrating one. Everytime we 'monitor it for a week then check back' nothing is ever fixed. Its just a bad service in general.

• 
  chas plummer (@chasplummer1) reported 18 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia 2 days intermittent internet service. Website not available to register complaints

• 
  Andrew Dickerson (@andy_dickerson) reported 21 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.

• 
  Anthony Hibbs (@HibbsA) reported 23 minutes ago from Newcastle-under-Lyme District, England

  @Paulout @BT @virginmedia I can’t believe how bad BT have been over this. Advisors just seem to want to keep you talking even after taking 20+ mins to get through and then do nothing for you. Proper fed up 🙁

• 
  Moorland (@moorland2) reported 25 minutes ago from Endon, England

  If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go

• 
  Matt Harrison (@paramattharri84) reported 34 minutes ago from Stoke-on-Trent, England

  @KezMH @virginmedia The hardest part of the problem is actually gettong to speak to someone

• 
  Les Chaplin (@LesChaplin) reported 35 minutes ago from Stoke-on-Trent, England

  @virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that

• 
  Moorland (@moorland2) reported 35 minutes ago from Endon, England

  @virginmedia trying to contact you and all I keep getting is a stupid repetitive bot

• 
  Andrew Dickerson (@andy_dickerson) reported 45 minutes ago from Stoke-on-Trent, England

  Anyone know what on earth is going on with @virginmedia ATM last 2 days connections been up and down like a god knows what ?

• 
  Richie Knight (@richiechuff) reported 53 minutes ago from Stoke-on-Trent, England

  @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

• 
  Allan Webb (@allanwebb69) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels

• 
  Connor / MN (@CJMontford) reported 56 minutes ago from Newcastle-under-Lyme District, England

  Virgin Media is DOG AWFUL

• 
  Meyrick (@iMeyrick) reported 58 minutes ago from Stoke-on-Trent, England

  @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

• 
  sean cosgrove (@mymodlifecrisis) reported 60 minutes ago from Congleton, England

  @virginmedia apparently I have to be at my dads house. Well that would be a long shot as I live 20 miles away and have to work. So they WONT help a 78 year old deaf man. Richard Branson. You’ll be 78 one day and no ****** will help you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gill (@gill_frost) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

• 
  Jenny B (@Myfourjoys) reported 6 minutes ago

  @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡

• 
  m a t t (@weyland76) reported 6 minutes ago

  Yet again @virginmedia not providing a service that I'm paying ridiculous amounts for each month - no internet AGAIN!! Absolute dog **** company.

• 
  robert de'ath (@rob_death84) reported 7 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.

• 
  Bigphuco 💧 (@Bigphuco) reported 11 minutes ago

  @virginmedia again virgin media down again and asking me to book an engineer for Tuesday. Absolutely ridiculous and to think u wanted to charge me £80 for a renewal on my contract!

• 
  Dr Elaine Rust (@elainerust) reported 14 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  Si Smith (@sjslfcforever) reported 15 minutes ago

  @virginmedia how hard is it to speak to someone who actually understands the problem I’m having??

• 
  Ellie Winters #VoteBinface (@N104AP) reported 15 minutes ago

  clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

• 
  Alex Burton (@AlexBass08) reported 17 minutes ago

  More issues with @virginmedia. My nan was out of contract and they repeatedly called with "better deals". She wanted to lower her bill but ended up paying more after being sold 500Mb broadband and Sky Cinema. She lives alone. I called back and said it felt like elder abuse. Why?

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 17 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol