Virgin Media outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	8 days ago

Community Discussion

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Virgin Media Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  💻gremlins r us💻 (@PlumbousSkin) reported 16 seconds ago from Stoke-on-Trent, England

  @virginmedia Weve had an engineer out, he replaced our router then buggered off. The problems kept happening even with a new router.. its been months of calling & faffing around trying to get this problem fixed & still nothing, its a joke.

• 
  Will Hook (@williamtm) reported 1 minute ago from Crewe, England

  @serenium @virginmedia Lots of ISPs don’t support it, not just VM.

• 
  bazza baz (@demonbaz666) reported 12 minutes ago from Stoke-on-Trent, England

  Internet is shit will be streaming sum time tonight fking virgin media r shit

• 
  Rob (@robbiedyson) reported 12 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia is there any outage with the Staffordshire area ST5

• 
  James O'Hara (@jamesjohara) reported 18 minutes ago from Newcastle-under-Lyme District, England

  Er....@virginmedia it's not working!

• 
  cara (@PeachyBeechy) reported 24 minutes ago from Stoke-on-Trent, England

  @virginmedia is there an issue with the internet service in ST4 Stoke on Trent?

• 
  sean cosgrove (@mymodlifecrisis) reported 27 minutes ago from Congleton, England

  @virginmedia apparently I have to be at my dads house. Well that would be a long shot as I live 20 miles away and have to work. So they WONT help a 78 year old deaf man. Richard Branson. You’ll be 78 one day and no ****** will help you.

• 
  David Knight (@Knightfight7) reported 27 minutes ago from Stoke-on-Trent, England

  @virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service

• 
  Matthew Hughes (@MattHugheslives) reported 32 minutes ago from Stoke-on-Trent, England

  So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

• 
  Lady Gray (@princessandtoad) reported 32 minutes ago from Newcastle-under-Lyme District, England

  @StaffordTownUK @virginmedia It’s virgin media..... same reason I left..... my speed was awful

• 
  Sophie Bridgett (@sophiebridgett) reported 32 minutes ago from Stoke-on-Trent, England

  @virginmedia terrible internet this past 2 weeks!! Consistenly dropping 😫😫

• 
  Anthony Hibbs (@HibbsA) reported 32 minutes ago from Newcastle-under-Lyme District, England

  @Paulout @BT @virginmedia I can’t believe how bad BT have been over this. Advisors just seem to want to keep you talking even after taking 20+ mins to get through and then do nothing for you. Proper fed up 🙁

• 
  Moorland (@moorland2) reported 38 minutes ago from Endon, England

  @virginmedia trying to contact you and all I keep getting is a stupid repetitive bot

• 
  Richie Knight (@richiechuff) reported 39 minutes ago from Stoke-on-Trent, England

  @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

• 
  Ian Fraser (@IXL) reported 42 minutes ago from Keele, England

  Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?

• 
  Andy Picken (@andyvic7) reported 42 minutes ago from Stoke-on-Trent, England

  @virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!

• 
  sean cosgrove (@mymodlifecrisis) reported 45 minutes ago from Congleton, England

  @virginmedia I’ll cancel the contract and they will soon be on the phone with threats. Bring it on. I’m ready for you

• 
  Andrew Dickerson (@andy_dickerson) reported 51 minutes ago from Stoke-on-Trent, England

  Anyone know what on earth is going on with @virginmedia ATM last 2 days connections been up and down like a god knows what ?

• 
  Rocketman_86 (@Rocketman_86) reported 52 minutes ago from Stoke-on-Trent, England

  @virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance

• 
  Sophie Bridgett (@sophiebridgett) reported 58 minutes ago from Stoke-on-Trent, England

  @virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Bucks (@b0bbybux) reported 4 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  LivingSage (@LivingSage2) reported 6 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

• 
  Paddy Sweeney (@PaddySw99745534) reported 9 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Paul O'Brien (@PaulOBrienKil) reported 13 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Steven Adams (@StevenAdams2) reported 13 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  John McClave (@johnmc32) reported 14 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Philip Robson (@philnap73) reported 16 minutes ago

  @InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot

• 
  Caz (@caz_fizz) reported 18 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  andy spinoza (@andyspin) reported 25 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 27 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…