Virgin Media outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle under Lyme, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	3 days ago
Stoke-on-Trent	Wi-fi	5 days ago
Stoke-on-Trent	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Sarah Louise Bowen (@mrssbowen) reported 5 minutes ago from Bucknall, England

  @virginmedia should be avoided no customer service just a chat full of nonsense !!

• 
  bazza baz (@demonbaz666) reported 6 minutes ago from Stoke-on-Trent, England

  Internet is shit will be streaming sum time tonight fking virgin media r shit

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 6 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.

• 
  Denise Powell (@PPowellfamily) reported 6 minutes ago from Barlaston, England

  @virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service

• 
  Neil Barker (@NeilBarker72) reported 11 minutes ago from Stoke-on-Trent, England

  Is anybody having issues with @virginmedia internet. My neighbours is running ok but is off.

• 
  turnerandhooch® (@Turnerandhooch) reported 15 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again

• 
  Jessica Oliver (@Jess_L_Oliver) reported 19 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia I’ve now got an “intermittent signal issue” message

• 
  Allan Webb (@allanwebb69) reported 26 minutes ago from Stoke-on-Trent, England

  @virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels

• 
  Andrew Dickerson (@andy_dickerson) reported 29 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.

• 
  Lesley Arnold (@LesleyA14768590) reported 31 minutes ago from Stoke-on-Trent, England

  Ok so vigin tv is down and with error code they say ring 150, fine ring 150 as they cant tell us on line the problem but they then say ' right now we are busy, you might like to call us later......goodbye! Thanks a bunch @virginmedia, customer service not good at all

• 
  James Hope (@gingerjames1990) reported 32 minutes ago from Stoke-on-Trent, England

  @virginmedia Sorry are you not reading what I am saying? Three calls in the past 90 minutes and still they either don't understand what I'm saying or refuse to take a complaint!

• 
  cara (@PeachyBeechy) reported 38 minutes ago from Stoke-on-Trent, England

  @virginmedia is there an issue with the internet service in ST4 Stoke on Trent?

• 
  Andrew Dickerson (@andy_dickerson) reported 40 minutes ago from Stoke-on-Trent, England

  Anyone know what on earth is going on with @virginmedia ATM last 2 days connections been up and down like a god knows what ?

• 
  Tiny Tog (@Tiny_Tog) reported 44 minutes ago from Stoke-on-Trent, England

  Still no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider

• 
  David Knight (@Knightfight7) reported 44 minutes ago from Stoke-on-Trent, England

  @virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace

• 
  Tiny Tog (@Tiny_Tog) reported 45 minutes ago from Stoke-on-Trent, England

  Great customer services at @virginmedia this morning.Waited 28mins for phone to be answered then to be given a phone number that says there’s no issues. F1 starts in less than an hour #lookingfornewprovider

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!

• 
  Matt (@shent) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔

• 
  Andy Picken (@andyvic7) reported 56 minutes ago from Stoke-on-Trent, England

  @virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!

• 
  sean cosgrove (@mymodlifecrisis) reported 59 minutes ago from Congleton, England

  So @virginmedia don’t understand my 78 year old deaf father cannot call them. They call me as asked out of the blue and tell me they can’t fix the broadband problem, they WONT send an engineer out and I’m getting upset because I’m not hearing what I want. They got that right x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  O2 (@O2) reported 5 minutes ago

  @kimerthywoo Hi it's us from Virgin Media O2. Sorry to hear your having this issue. If possible could you send us a screenshot of the error you are getting over a private chat, so we can look into this for you.

• 
  Scarlett Shaw (@ScarlettShaw) reported 7 minutes ago

  @virginmedia Unless you’re going to assist me in fixing your software updates, I don’t see what you can do. But it’s a big problem not being able to rely on your box to record what I’ve asked it to because your constant software updates keeps wiping them.

• 
  Cease Fire Now- #EndTheGenocide (@CillianMcLough1) reported 9 minutes ago

  @Galway_Dweller 👍And that's the real problem. They either have broadsheet columns or a revolving door to rte radio, TV and virgin media.

• 
  Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported 9 minutes ago

  So @virginmedia is down again, been down since yesterday morning. We know it will last until just before the point they have to pay compensation, they will offer no apology and they give no updates. Looking at switching ASAP

• 
  Brian N (@BrianNicholso16) reported 9 minutes ago

  @markenello @virginmedia Been through the frustrations too Mark. Almost made my blood boil, cut off several times while on long calls and took ages to manage to leave. Had issues afterwards too. Moved to EE and really happy and a UK call centre with very helpful folk. Fifty pounds a month less too!

• 
  john campbell (@John_M_Campbell) reported 9 minutes ago

  @virginmedia any idea why you cancelled my subscription last night at midnight when I renewed my contract a fortnight ago? Terrible service here, get it sorted!

• 
  Rebecca Réva (@AvaniEbony666) reported 10 minutes ago

  @virginmedia WHAT HAS HAPPENED TO YOUR BLOODY COMPANY POLICIES AND VALUES?? Or doesn't that Schmitt system no longer concern you that your performances are going down ever so quickly and IM READY to leave WITHOUT PAYING any EXIT FEE

• 
  GB Food Finder (@britfoodfinder) reported 13 minutes ago

  @LivThms @virginmedia That’s terrible. I find it quite unbelievable that @virginmedia will not accept this is a widespread problem and are not even admitting so, let alone try to resolve it for us all. How can we be expected to remain customers without the means to access our accounts?

• 
  Saturn (@SadBoiSimm) reported 19 minutes ago

  @virginmedia utter shite. Wifi outage to be fixed by 1:05am, updates to 2:05am, now its 2:35am with no updated fix time. Though im not surprised, its virgin media, they're always ******* going down. @O2 though, no ******* signal in my own home FORCING ME to buy an eSim. Pathetic.

• 
  Lord Arse! (@Lord_Arse) reported 25 minutes ago

  @markrmifsud @virginmedia Same here. "glad" that somebody else has the same issue, if you know what I mean.