Virgin Media outages and service status in Newcastle under Lyme, England

Problems in the last 24 hours in Newcastle under Lyme, England

Virgin Media signals over the past 24 hours, with local activity from Newcastle under Lyme, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Newcastle under Lyme, England and nearby areas
• Service-wide baseline

Live Outage Map Near Newcastle under Lyme, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	16 hours ago
Stoke-on-Trent	Internet	4 days ago
Stoke-on-Trent	Total Blackout	6 days ago
Stoke-on-Trent	Wi-fi	7 days ago
Stoke-on-Trent	TV	7 days ago
Stoke-on-Trent	TV	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

• 
  Richie Knight (@richiechuff) reported 6 minutes ago from Stoke-on-Trent, England

  @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

• 
  David Knight (@Knightfight7) reported 12 minutes ago from Stoke-on-Trent, England

  @virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service

• 
  Andy Picken (@andyvic7) reported 13 minutes ago from Stoke-on-Trent, England

  @virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service

• 
  Robot Monkey (@BeppoMonkeyBoy) reported 14 minutes ago from Bucknall, England

  @virginmedia shocking service already thinking of cancelling, and I’ve not even been setup yet. I’d avoid, maybe I’ll talk to the other fiber in my area, I think they are a lot cheaper.

• 
  Lesley Arnold (@LesleyA14768590) reported 18 minutes ago from Stoke-on-Trent, England

  Ok so vigin tv is down and with error code they say ring 150, fine ring 150 as they cant tell us on line the problem but they then say ' right now we are busy, you might like to call us later......goodbye! Thanks a bunch @virginmedia, customer service not good at all

• 
  Ian Morris (@ianmorris04) reported 21 minutes ago from Checkley, England

  @JimBrowning11 @virginmedia @KolkataPolice They are also targeting sky customers, was seeing my mum phone went internet, today my house phone, same ****. Be careful people.

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 36 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.

• 
  Marc Almond (@marcalmond7) reported 38 minutes ago from Stoke-on-Trent, England

  @TheHammer180 @virginmedia Best thing to do is give your 30 days notice to cancel and they will call you directly with an offer! Happened to me twice now!

• 
  💻gremlins r us💻 (@PlumbousSkin) reported 38 minutes ago from Stoke-on-Trent, England

  @virginmedia Weve had an engineer out, he replaced our router then buggered off. The problems kept happening even with a new router.. its been months of calling & faffing around trying to get this problem fixed & still nothing, its a joke.

• 
  Richy (@Rich_carless) reported 40 minutes ago from Stoke-on-Trent, England

  Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

• 
  dean condliffe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DeanCondliffe) reported 44 minutes ago from Stoke-on-Trent, England

  @virginmedia John, please check my file. I’ve called several times, to be told somebody will contact you regarding your complaint. I ask to speak to a manger I’m told, none available. Appreciate this is not your fault buts it’s an utter **** show. I’ll let @Ofcom take the lead from here.

• 
  Andrea Day (@Andreaeday) reported 45 minutes ago from Biddulph, England

  @virginmedia <sigh> suppose I really shouldn’t have thought that you would provide a good customer service experience based on my experience of my recent dealings. Sad; Virgin Media used to be pretty awesome. Disappointed.

• 
  Adam Bocca (@adam_bocca) reported 45 minutes ago from Stoke-on-Trent, England

  @virginmedia I signed up and got my install on Saturday the 2nd. I was trying to login to my account via the App and through a webpage with me not hearing anything regarding my first billing process And it's not letting me do so I just get an error message saying that my user does not exist.

• 
  James Hope (@gingerjames1990) reported 47 minutes ago from Stoke-on-Trent, England

  @reddersmufc @Ofcom @virginmedia It is awful! Virgin are very expensive compared to many other TV providers yet the customer service is very poor and does NOT suite the price. I'm sick of arguing with them to get the simplest of issues resolved

• 
  🍃Lana Banana🍂 (@Laaana_bananaaa) reported 49 minutes ago from Stoke-on-Trent, England

  How ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠

• 
  Andy Picken (@andyvic7) reported 52 minutes ago from Stoke-on-Trent, England

  @virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!

• 
  Beth Emma (@beth_emma_) reported 52 minutes ago from Stoke-on-Trent, England

  This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬

• 
  Denise Powell (@PPowellfamily) reported 55 minutes ago from Barlaston, England

  @virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service

• 
  💻gremlins r us💻 (@PlumbousSkin) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia I experience this problem all the time. Our phones dont connect, our internet randomly drops out, this isnt a new problem. Just a frustrating one. Everytime we 'monitor it for a week then check back' nothing is ever fixed. Its just a bad service in general.

• 
  Sarah Louise Bowen (@mrssbowen) reported 57 minutes ago from Bucknall, England

  @virginmedia should be avoided no customer service just a chat full of nonsense !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 7 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  LivingSage (@LivingSage2) reported 11 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

• 
  john (@jhargie4) reported 12 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Gauci Reports (@GauciReports) reported 13 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  Pedro Montes de Oca (@montesdeocapj) reported 15 minutes ago

  I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

• 
  UK veteran (@irishguard1998) reported 17 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 19 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  Rob Elcock (@rob_elcock) reported 20 minutes ago

  @elScreech81 @virginmedia Absolutely terrible mate !!!!

• 
  Khal (@khal_lfc) reported 26 minutes ago

  @Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year

• 
  Caz (@caz_fizz) reported 28 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

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