Virgin Media outages and service status in Newcastle under Lyme, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Newcastle under Lyme, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 24, 12:36 PM GMT+1.
- TV (63%)
- Internet (25%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle under Lyme, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
TV | 4 hours ago |
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Stoke-on-Trent
|
TV | 14 hours ago |
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Stoke-on-Trent
|
TV | 21 hours ago |
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Stoke-on-Trent
|
TV | 1 day ago |
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Stoke-on-Trent
|
TV | 2 days ago |
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Stoke-on-Trent
|
TV | 3 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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#bandit4president (@xTrustBandit) reported from Stoke-on-Trent, England@virginmedia u guys ******* suck . Worst internet UK
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Alena (@AlenaCopeland_1) reported from Stoke-on-Trent, England@Turnerandhooch @virginmedia Shocking service they are
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Richard Gannon (@RichardGannon23) reported from Newcastle-under-Lyme District, England@virginmedia my broadband and TV services seem to be down again since 5am
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Mark ODonnell (@TheLensman) reported from Crewe, England@virginmedia The number used 01455443469 in the UK. They said they had detected problems on our router & wanted to help. They asked me to enter a web site. Having spent almost 40 years in IT I felt it was wrong. The router does have slow moments but I had not reported it.
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Meyrick (@iMeyrick) reported from Stoke-on-Trent, EnglandMe to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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SBJ💙 (@SharonJukes) reported from Stoke-on-Trent, EnglandTwo days have now passed and they have heard nothing. They have no phone or internet and Dad is 80. Please can someone contact me and I will provide further details by DM. This is poor service for what you class as a vulnerable age group. I have tried to call you #virginmedia
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dean condliffe 🏴 (@DeanCondliffe) reported from Stoke-on-Trent, England@virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.
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Moorland (@moorland2) reported from Endon, EnglandIf @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go
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Beth Emma (@beth_emma_) reported from Stoke-on-Trent, EnglandThis is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Julie Leech (@whipblue) reported from Newcastle-under-Lyme District, England@virginmedia Hi they returned back to full service early this morning we have issue with the broadband though still I live in small bungalow and we unable to connect to the internet I rang several times with the same issue my neighbours have been having issue to connecting to WiFi
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James Hope (@gingerjames1990) reported from Stoke-on-Trent, England@reddersmufc @Ofcom @virginmedia It is awful! Virgin are very expensive compared to many other TV providers yet the customer service is very poor and does NOT suite the price. I'm sick of arguing with them to get the simplest of issues resolved
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Rocketman_86 (@Rocketman_86) reported from Stoke-on-Trent, England@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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Andrew Dickerson (@andy_dickerson) reported from Stoke-on-Trent, England@virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.
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Matt (@shent) reported from Stoke-on-Trent, England@virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔
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David Knight (@Knightfight7) reported from Stoke-on-Trent, England@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service
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sean cosgrove (@mymodlifecrisis) reported from Congleton, England@virginmedia apparently I have to be at my dads house. Well that would be a long shot as I live 20 miles away and have to work. So they WONT help a 78 year old deaf man. Richard Branson. You’ll be 78 one day and no ****** will help you.
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England@virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!
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dean condliffe 🏴 (@DeanCondliffe) reported from Stoke-on-Trent, England@virginmedia John, please check my file. I’ve called several times, to be told somebody will contact you regarding your complaint. I ask to speak to a manger I’m told, none available. Appreciate this is not your fault buts it’s an utter **** show. I’ll let @Ofcom take the lead from here.
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Les Chaplin (@LesChaplin) reported from Stoke-on-Trent, England@virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August
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🍃Lana Banana🍂 (@Laaana_bananaaa) reported from Stoke-on-Trent, EnglandHow ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael (@SuarezP_Fantome) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Louise Ford (@pixiepoppett) reported@virginmedia my broadband and tv are down. Can u tell me why?
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Danny Morris (@danny_9_morris) reported@virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is
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Sean Pearson (@soapyrct) reported@virginmedia @customerchamp1 It is literally the level of service you have provided for many years.
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Paul Toner (@paul_k_toner) reported@virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?
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Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
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Gloucester Glass (@gloucesterglass) reported@virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.
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Paul foster (@Paulfoster_64) reported@virginmedia Rh117ef internet down again! This service is absolutely dog ****!
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Kari 💋🤍 (@KariJaexo) reportedIts time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!
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Sandra Robinson (@mrsluc) reported@YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.