Virgin Media Outage Report in Morpeth, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Morpeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Morpeth, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Shiremoor, South Shields, Whitley Bay, North Shields, Cramlington and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Shiremoor |
||
| South Shields |
TV | |
| Whitley Bay |
TV | |
| North Shields |
Wi-fi | |
| South Shields |
TV | |
| North Shields |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Morpeth, England
Latest outage, problems and issue reports in Morpeth and nearby locations:
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Trai Anfield
(@TraiAnfield) reported
from
Whitley Bay, England
@virginmedia @virginmedia service from you has been poor for months - missing the footie is just the last straw. Kindly send an engineer to fix our broadband - the wires at the wall outside are exposed and when we test each day our speeds are below 20MB/s when we are paying for 100+ Thank you
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia Technical support to discuss slow speeds
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Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia There are no issues in the region apart from your appalling service.
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Its the wifi thats gone down. I am currently using a wired connection.
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
First day as a @vmbusiness customer and been waiting nearly 13 hours for a delivery, that hasn’t arrived… #greatstart #herewego
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@virginmedia Sort my order out please.Due on Monday, not delivered.6 calls Tuesday & Wednesday,told it would be here today, yet Yodel tracking shows they haven’t got it from you.1st week as a @virginmedia customer 😡. Worst of all handlers have made me feel like it’s my problem #woefulservice
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@vmbusiness @virginmedia I called and the service I received was unbelievably poor. My first experience as a Virgin customer. Considering cancellation now.
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@virginmedia No. A problem with order of some description.
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Rob Wylie
(@RWileECoyote) reported
from
Whitley Bay, England
@virginmedia hi a few folks on our street keep experiencing drop outs of WiFi signal in the middle of the working week, a few of them have made contact with you but no issues are being found, and you don’t seem to be able to help? but there is clearly an issue?
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Kirsty Rockett
(@KirstyRockett) reported
from
South Shields, England
@virginmedia my 80 year old mother is in ill health, in June I helped her online cancel paper bills, since this time we have done this another 2 times,Mam has tried to call no answer after 45 on hold,Ive just tried to email with the address on rear of bill, it doesn’t work.
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David Field CBCI
(@DavidField1987) reported
from
Whitley Bay, England
@virginmedia I have had a house love booked for two weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and I’m going to spend my morning again trying to fix!
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David Field CBCI
(@DavidField1987) reported
from
Whitley Bay, England
@virginmedia I have had a house move booked for 2 weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and now going to spend my morning again trying to fix!
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia I have called them twice today still having issues
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
@BBCRedButton I don't think your red button service is working on @virginmedia. It's brings up the iPlayer but no live stuff like the springwatch webcams
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@virginmedia Waiting for delivery of hub equipment to start using internet.Due Monday & it’s still not here. 1st week as a Virgin customer. Made 6 calls bounced from person to person,made to feel like it’s my fault! Spoken to Yodel & tracking details show they haven’t received it from Virgin
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Trish
(@YummyMummyMo) reported
from
Whitley Bay, England
@kidneydoc101 @virginmedia @virginmedia reply to your customer, and sort out the problem. It's not difficult.
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@virginmedia I will call, again and again. Would be nice if you called me tbh. I’ll escalate or just cancel and go to another provider
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Simon
(@goneinsixtysecs) reported
from
South Shields, England
@virginmedia how can we be made to pay for a service We have not used my usual bill is £122.00 my new bill is £206.19 the charge is for telephone use of £84.14 we have not used the phone in two month I have been on the phone for over an hour and a half getting passed about
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Your having a laugh my download speed is 0.03 mbs and its still crap!!!!
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia I seem to be having BB connection issues here!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steve
(@bigmurf4337) reported
@virginmedia So I have just spent spent 51 minutes on hold only to be cut off what is virgin playing at customer service is awful is there someone who can call me urgently as I'm avoiding at the total disregard for my custom.
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leila
(@leila24765781) reported
@virginmedia I physically & mentality can’t do it anymore in total 6 hours explaining pleading asking for you to come to a solution I think they should call me & show some compassion it’s not like I’m not wanting to pay my bill
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Hibberts Hangout
(@HibbertsHangout) reported
@BASSCADET0001 @virginmedia But to actually cancel you have to get through on the phone
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Slimshady
(@slimshady09) reported
@virginmedia @Veratoe1 Either invest in customer service agents or stop giving out the same number or get a intelligent bot. Just been in a queue for over an hour and gave up. Tried to ring again and the recorded message says you are really busy goodbye 😡
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Claudine Allen
(@Claudine_Allen) reported
@virginmedia I have had very suspicious activity on my machine and just seen virgin broadband is down. How do I speak to someone as serious data breach going on?
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Marianne Evers
(@Catrabbit75) reported
@VMO2News @virginmedia How about fixing your customer service issues... Paying customers need help and can't get it 😔
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J A Y M E S
(@Jaymes_exe) reported
@OffMyNoodles @virginmedia It's rubbish, it's taken me forever to get through to cancel!
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Kat xx🦆
(@katwest1) reported
@virginmedia hour waiting to talk to someone been try for 2 weeks now!!! I eveget through sort it get put through to contract cancellation then get cut off???? Why???? I just need to cancel my contract please!!!!!!
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Amy N
(@amystar2019) reported
Sick to death of @virginmedia 🤬 absolute incompetent idiots. Their idea of resolving problems…?-cut the customer off repeatedly, every time I call. Time to contact @acasorguk perhaps.
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Sarwar Bhuiyan
(@sarwarbhuiyan) reported
@virginmedia having a bad day with broadband connecting and disconnecting the past two days. This is causing not being able to work or be on zoom calls from home. Area is CR4 3GS. Please advise what you can do. I have a 4G sim that is supposed to get upgraded in this instance