Virgin Media

Virgin Media Outage Report in Morpeth, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Morpeth, Northumberland, England 10/30/2025 17:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Morpeth, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: North Shields, Whitley Bay, South Shields and Morpeth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Shields E-mail
United KingdomWhitley Bay Internet
United KingdomNorth Shields Internet
United KingdomSouth Shields Phone
United KingdomMorpeth Internet
United KingdomShiremoor E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Morpeth, England

Latest outage, problems and issue reports in Morpeth and nearby locations:

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • barbarafoggo Barbara Foggo (@barbarafoggo) reported from Whitley Bay, England

    @virginmedia I really don’t think you can. Please provide me with an email address for the complaints department. I will write a full and detailed email and if no resolution I will forward my complaint to Ofcom.

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Longhirst, England

    @crokakaar @virginmedia Try calling them for help if you've got a spare few hours to waste.

  • panicdragon8779 John Brunton (@panicdragon8779) reported from South Shields, England

    @virginmedia No problem

  • panicdragon8779 John Brunton (@panicdragon8779) reported from South Shields, England

    @virginmedia Think I have but any more problems I will give you a yell

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Longhirst, England

    @virginmedia This is so, so bad.

  • barbarafoggo Barbara Foggo (@barbarafoggo) reported from Whitley Bay, England

    Wow @virginmedia amazingly poor customer services on many levels. Not your best moment @richardbranson

  • TaylorBurgen93 Taylor (@TaylorBurgen93) reported from Whitley Bay, England

    @virginmedia your customer service team is about as much use as a chocolate fire guard! Routers not working switch off then back on... it’s broken I can book an engineer for Saturday....

  • philippat Philippa Taylor (@philippat) reported from Whitley Bay, England

    @virginmedia good customer service , they asked if they could ring me back in 15 mins due to his PC not working , now 2.5 hours later and I am still waiting , tried ringing them back and been on hold for 28 mins now 😡

  • 1lynzi1 lynzi owens (@1lynzi1) reported from South Shields, England

    Not sure who I spoke to @virginmedia but gota say she was really helpful. Top customer service 👍

  • Wardixo Jonathon Ward (@Wardixo) reported from South Shields, England

    Shoutout to @vmbusiness who after 5 days told me to reset my router and have now told me they will simply continue to monitor the problem. No stream until NationWars now where we pray it’s going to be better.

  • brtoon Brian Reid (@brtoon) reported from South Shields, England

    @virginmedia @honestlyhelen I've had similar feelings, my bill has rocketed by £11 per month over the last few months for my TV only service as Virgin only offer discounts now for multi package deals, loyalty no longer rewarded it seems 🤔

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @virginmedia Absolutely not, I'm not a customer, plus your service doesn't come this far north anyway

  • trisgallagher Hot Acid Rhythms (@trisgallagher) reported from Whitley Bay, England

    @virginmedia Every single day for the last week my router just turns itself off and starts to update or drops out completely. Paying a lot of money for this service and it just isn’t good enough.

  • M_RashidAmin Mohammed Rashid Amin (@M_RashidAmin) reported from South Shields, England

    @vmbusiness I’ve send a direct message. Im absolutely angry and annoyed by the situation today. Worst customer service experience.

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Anyone else on @virginmedia getting “To Be Announced” on virtually every channel. Tried rebooting, switching on and off. Strikes me that VM has gone to shit recently. Loads of channels have gone, close to sacking it off.

  • toniaadiexx T (@toniaadiexx) reported from Whitley Bay, England

    @virginmedia I’ve already spoken to someone on the phone who reset the network, but that didn’t work. I also tried re-starting everything and that also didn’t work, the box itself is very slow now also.

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    Another blackout on @virginmedia

  • ktowers74 Karen Towers (@ktowers74) reported from Whitley Bay, England

    @virginmedia my internet isn't working in NE25, are you having issues in this area 😥

  • Selwynsaint Selwyn St.Bernard🇹🇹🇬🇩 (@Selwynsaint) reported from Longbenton, England

    If @virginmedia offer you a 6 month free upgrade do not accept it. It is a way of locking you into a further contract. Poor service as always

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WHORANxML Misti ᴸᵀ (@WHORANxML) reported

    ******* VIRGIN MEDIA WHY IS MY INTERNET SO ****

  • FreddyPaske Freddy Paske (@FreddyPaske) reported

    @virginmedia I pay for an average download speed of 108Mbps and I can’t even stream @BBCiPlayer - I’m in London - why is this acceptable. And yes your service status is good and I’ve run your tests which say there are no issues with the kit.

  • PaigeL0u PaigeL0u. (@PaigeL0u) reported

    @virginmedia is there issues at all today/this evening. As my internet and tv are constantly turning off and back on again?

  • chriswebb17 chris webb (@chriswebb17) reported

    @virginmedia virgin box not working cant speak to anyone not good got no tv

  • mugga_tea Mugga Tea (@mugga_tea) reported

    @virginmedia what's going on in LS7?? M100 Fibre broadband running at 0.5mbs at best, dropping in and out of service for over 24hrs now.

  • JayKuma92344190 Jay Kumar (@JayKuma92344190) reported

    @virginmedia I'm unable to get any internet connection? I'm unable to do my courses online. Which I've been doing for the last few hours. Please fix this urgent!!!!

  • Gareth84_ Gareth84 (@Gareth84_) reported

    @B0RN_A55ASSIN @virginmedia same i have the tp link outside my bedroom door but when im in my bedroom the signal vanishes so im hoping if i put another booster in my bedroom it will fully boost the one in the bedroom

  • Smo180 Smo (@Smo180) reported

    @virginmedia Hi. I still have pixelation as does my neighbour a couple of doors away. Assume there is a local problem

  • Vicky37678720 Vicky (@Vicky37678720) reported

    @virginmedia got to be the worst customer service in the country!!

  • _TacticalHotdog Sean Mullen (@_TacticalHotdog) reported

    @virginmedia Internet has been unstable for four days now, can't rely on the connection at all, can't stream, broadcast or game. Bleh.