Virgin Media Outage Report in Morpeth, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Morpeth come from postal codes NE61.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Morpeth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (30%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Morpeth, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Whitley Bay, North Shields, South Shields, Morpeth, Shiremoor, Cramlington and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
Internet | |
| North Shields |
Internet | |
| South Shields |
Phone | |
| Morpeth |
Internet | |
| Shiremoor |
||
| South Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Morpeth, England
Latest outage, problems and issue reports in Morpeth and nearby locations:
-
Simon Bewick
(@SimonBewick) reported
from
Whitley Bay, England
Well since complaining on here about @virginmedia and their terrible phone calls last week I’ve had 5 calls in the last three days all trying to sell me the same upgrade. Absolutely this close (fingers mms apart) from cancelling with them completely. FFS sort it out!
-
The Geordie Villan
(@geordievillan1) reported
from
South Shields, England
3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.
-
EmSatch
(@EmSatch) reported
from
South Shields, England
@virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/
-
LKP - DJ / Vocalist (PSiMiTAR)
(@DJLKP) reported
from
Whitley Bay, England
@virginmedia Can I win a TV service that works (Thursday 2nd Dec it's been off since) , or internet with no huge drop outs please? Or a link that works to fix anything. #AllIWantForChristmasistheserviceipayfor
-
Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.
-
LKP - DJ / Vocalist (PSiMiTAR)
(@DJLKP) reported
from
Whitley Bay, England
@virginmedia Yep. Intermittent service
-
Alvin TX Fernandez
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???
-
LKP - DJ / Vocalist (PSiMiTAR)
(@DJLKP) reported
from
Whitley Bay, England
@virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia wifi speed is disgustingly slow in NE 27
-
LKP - DJ / Vocalist (PSiMiTAR)
(@DJLKP) reported
from
Whitley Bay, England
@virginmedia Still down now, can work from Catch Up or my recordings, but nothing live as there are no channels. Drop outs in WiFi too. Not great.
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@virginmedia Horrific customer service
-
Neil Todd
(@Neil_Rivelino) reported
from
South Shields, England
@virginmedia my V6 boxes have stopped communicating with each other (in reality downstairs is talking to upstairs but not vice-verse). Anyone who can help?
-
Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia more disgustingly slow speeds in NE27
-
LKP - DJ / Vocalist (PSiMiTAR)
(@DJLKP) reported
from
Whitley Bay, England
@virginmedia 17 days with no TV service, finally resumed today after another manual restarts at this end. Any chance of a refund of half of this month? That's pretty dire.
-
Paul fletcher
(@P25_Fletch) reported
from
South Shields, England
@virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?
-
Paul fletcher
(@P25_Fletch) reported
from
South Shields, England
@virginmedia You’s really do make it almost impossible to cancel. I’ve called 5 times over 3 days. Either don’t get transferred or get cut off. Looks like I’ll try by writing a letter….
-
liam sholder
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@virginmedia what's going on still nothing no data no phone service nothing sort it out
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
iain king
(@inbrediaino) reported
@virginmedia Great service from @virginmedia yet again! Latest estimate for fixing area fault is 10 am on the 10 th of June!That will be almost 72 hours after the service failed in EH7! Great job guys. Anyone want to explain???
-
✨ Channie ✨
(@ChannieLafloof) reported
At least once a month, I have to contact @virginmedia about their services. NEVER AM I COMPENSATED. Two days last time with no net or tv, and nothing. @skytv I’m about to book an engineer to install.
-
Stuart Davies
(@studavies1982) reported
@virginmedia It is a waste of your time but more importantly mine. As I’ve said countless times before ever since we changed to your all singing all dancing hub we have had issues. It’s crap. It’s garbage. But as long as we turn it off and on, everything is okay
-
Richie
(@signedrichie) reported
@virginmedia My internet is not working and i require this to work from home!
-
Rj_jackson
(@Rjjacks95077769) reported
@virginmedia can someone contact me to cancel my contract as i cannot get hold of anyone through the phone after being on hold for hours the phone gets cutt off
-
Scott Miller 🇺🇦 🇪🇺 🏴 💙
(@ScottM083) reported
@virginmedia These issues are known and have been reported. Servicechecker said woiuld be fixed midnight on Tuyesday, then lunchtime yesterday and then 1005 today - still no service.
-
Juliette Sims
(@JulietteSims192) reported
Hi @virginmedia Any chance you can help me? I’m going round in circles trying to reach somebody to talk about a WiFi booster.
-
Sara
(@Ely212015) reported
@virginmedia It would. If it wasn't my 15 call so far. To be told to hang up and someone will call me back. I'm happy to write down names times and numbers I called and let other customer who are thinking of joining virgin have a closer look at the CS before they go ahead.
-
JohnR
(@jzhnr94) reported
@virginmedia i’m not a virgin customer what you smoking @maxonahigh is though get his bill sorted you 🤡
-
Dolbs
(@MillwallDolbs4) reported
@virginmedia It was obviously ignored and they closed my account in error and saying they can't reconnect it!!!! Another example of **** service from @virginmedia