Virgin Media

Virgin Media Outage Report in Morpeth, Northumberland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Morpeth, Northumberland, England 01/15/2026 04:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Morpeth, Northumberland, England

The most recent Virgin Media outage reports came from the following cities: South Shields, Whitley Bay, Bedlington, North Shields and Borough of North Tyneside.

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City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomWhitley Bay Wi-fi
United KingdomBedlington TV
United KingdomNorth Shields Internet
United KingdomSouth Shields Phone
United KingdomBorough of North Tyneside Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Morpeth, England

Latest outage, problems and issue reports in Morpeth and nearby locations:

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia Your having a laugh my download speed is 0.03 mbs and its still crap!!!!

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @virginmedia #DontFundGBNews or i terminate my contract with you.

  • Look_North Karl Ward (@Look_North) reported from Whitley Bay, England

    @virginmedia your WiFi and service is a disgrace. Constant outage, hopeless WiFi range, unreachable "support". And now you're putting my bill up? Utter joke.

  • scotty8461 Bob Scott (@scotty8461) reported from Shiremoor, England

    @virginmedia Technical support to discuss slow speeds

  • goneinsixtysecs Simon (@goneinsixtysecs) reported from South Shields, England

    @virginmedia how can we be made to pay for a service We have not used my usual bill is £122.00 my new bill is £206.19 the charge is for telephone use of £84.14 we have not used the phone in two month I have been on the phone for over an hour and a half getting passed about

  • RWileECoyote Rob Wylie (@RWileECoyote) reported from Whitley Bay, England

    @virginmedia hi a few folks on our street keep experiencing drop outs of WiFi signal in the middle of the working week, a few of them have made contact with you but no issues are being found, and you don’t seem to be able to help? but there is clearly an issue?

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    @BBCRedButton I don't think your red button service is working on @virginmedia. It's brings up the iPlayer but no live stuff like the springwatch webcams

  • Wilbaharris Paul (@Wilbaharris) reported from Whitley Bay, England

    @virginmedia broadband constantly disconnects, contacting you via phone is a total waste of time. How do I get this issue sorted?

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia I seem to be having BB connection issues here!!!

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia Its the wifi thats gone down. I am currently using a wired connection.

  • Jacq_Critch Jacqueline Critchley (@Jacq_Critch) reported from Longbenton, England

    @virginmedia @Steven_Smith89 I’ve tried reaching out via the telephone number provided on your website, however despite numerous attempts I have failed to speak to anyone & a fault at your end meant that the line went dead yesterday as I got through... why do you make this so difficult? PLEASE HELP 🙏

  • iYogaBody Tatiana M Newton (@iYogaBody) reported from Whitley Bay, England

    @virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁

  • Steven_Smith89 Steven Smith (@Steven_Smith89) reported from Longbenton, England

    @virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom

  • DavidField1987 David Field CBCI (@DavidField1987) reported from Whitley Bay, England

    @virginmedia I have had a house love booked for two weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and I’m going to spend my morning again trying to fix!

  • Look_North Karl Ward (@Look_North) reported from Whitley Bay, England

    @virginmedia There are no issues in the region apart from your appalling service.

  • paulm844 Paul Marshall (@paulm844) reported from Whitley Bay, England

    WHEN MY @virginmedia CONTRACT IS UP IM OFF TO SKY. Enough of this ****.

  • Mal_Area Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia I have called them twice today still having issues

  • john_barrass John Barrass (@john_barrass) reported from Cramlington, England

    @virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service

  • Wilbaharris Paul (@Wilbaharris) reported from Whitley Bay, England

    @virginmedia What an absolute shower of **** your customer services are, goodbye don’t contact me again!

  • DavidField1987 David Field CBCI (@DavidField1987) reported from Whitley Bay, England

    @virginmedia I have had a house move booked for 2 weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and now going to spend my morning again trying to fix!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamAheale adam (@AdamAheale) reported

    @virginmedia my WiFi is still down from yesterday in M24 whats happening?????

  • Rich_smith1980 Richard Smith (@Rich_smith1980) reported

    @virginmedia I have had my services restricted again and it's around £145 is there a minimum amount to get services working again as I'm not able to pay £145 I rely on your service due to my disability and been basically housebound regards Mr R Smith

  • Sandrabreen3 Sandra breen (@Sandrabreen3) reported

    @virginmedia They did, but they were all with the modem. The TV had no signal either. It's now wed and it's been gone for 4 days

  • jamie_silent jamie (@jamie_silent) reported

    @virginmedia my connection is down again why ????

  • CFCxAaron Aaron - 20/21 CL Winners🏆 (@CFCxAaron) reported

    Virgin media down AGAIN right before fifa as well. Nightmare

  • Lizheald3 Lizheald (@Lizheald3) reported

    @yoitseleanor @virginmedia I have the same issue since 11am sept 20. Helpdesk not able to resolve it.

  • PrizedAmalgam PrizedAmalgam (@PrizedAmalgam) reported

    @jayrayner1 @virginmedia Terrible customer service: easy to sign up to, a nightmare to be a customer of and impossible to cancel without hours on the phone and significant 'charges'. Never use a provider who doesn't submit to proper ombudsman regulation...

  • horrifo Millie (@horrifo) reported

    @virginmedia you guys have to have the worst internet in the business

  • conor_bakhuizen conor 🌹 (@conor_bakhuizen) reported

    @virginmedia hi there I’ve cancels my account a month ago, do I have to cancel my direct debit personally or does it get cancelled automatically, thanks

  • Sindy5163 Sinds♥️ (@Sindy5163) reported

    @SkyHelpTeam @Sky are still telling me that they have technical problems with releasing my daughters pac as soon as l told them we are moving to @virginmedia they have released my pac but holding my daughters. Every excuse in the book. Why are they being so petty??