Virgin Media Outage Report in Mildenhall, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mildenhall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mildenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Mildenhall, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Thetford and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Newmarket |
Wi-fi | |
| Newmarket |
Internet | |
| Ely |
Total Blackout | |
| Ely |
Internet | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mildenhall, England
Latest outage, problems and issue reports in Mildenhall and nearby locations:
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
Dalham, England
@virginmedia trying to explain to my boss for the 2nd time today that I can’t work due to internet issues - come on Virgin paying for a service that’s currently useless !! #virginmedia
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia No not had chance to ring them yet I assumed it would be an Amazon issue but they didn’t have a clue either
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Jonathan Hartley 💙
(@JonHartleyInBSE) reported
from
Bury St. Edmunds, England
@kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4
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🎀･ﾟ✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀
(@LadyNajaGirl) reported
from
Dalham, England
@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
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🍊Simon Gibson🍊
(@1966SJG) reported
from
Burwell, England
@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Cheron Phillips🇧🇧
(@Chezzyp68) reported
from
Newmarket, England
@virginmedia I have a TV, phone and broadband package that I wish to cancel
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Johann de La Palma 🇺🇦🇮🇨🇪🇸🇪🇺🇬🇧🇵🇱
(@VonLaPalma) reported
from
Dalham, England
Where is our Internet, @virginmedia? AL2XXX Your status page is not working either.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Very disappointed in @virginmedia rang for the 4th time as we keep getting a WiFi issue in one of our rooms on various devices even though it says it’s a full signal , we were told if we pay £5 extra a month we can have a WiFi booster when they are only £20 to buy , ridiculous
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
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Becky
(@beckycanfield) reported
from
Dalham, England
@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
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Nikki Treweek
(@NikkiTreweek) reported
from
Dalham, England
@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia Thanks I did finally mange to get hold of someone and an engineer coming Saturday , wasn’t too pleased with the lady saying if any of your equipment was damaged we would be fined , that’s a horrible thing to say
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Paul White
(@Paul_1966) reported
from
Dalham, England
@virginmedia broadband down again . Now everyday for the last week. I can’t work with out it. LU2 area.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lara McWilliams.
(@McwilliamsMay) reported
@virginmedia Still asking the same question, no action taken to date, from the 27/02/2022. Same questions that you are asking, time & time again! Can't even purchase any shopping or any other goods because of Virgins diabolical service. Don't patronise me because my aunt is older
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Moar Tweets
(@TweetsMoar) reported
@virginmedia you company is THE Worst I have ever experienced. You box is directly in front of my house and 3 inches from my propert and I have been wait 83 days and counting for you to install. I had to get an 18 month contract from EE so I didn’t lose my job while waiting.
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RA M
(@RAM03861107) reported
@virginmedia Hi, I’ve had tv issues for months and when I call for help it sends me a text to web link (and call ends). Web chat sends me through diagnosis which I’ve tried numerous times and says sorry no further help. I pay £130 a month for poor tv picture & receive no help??
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Aqib..
(@aqibldn) reported
@virginmedia Hi i need to arrange for someone to fix the brown cover box outside the house as it was broken during storm eunice
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AddyRaja
(@AddyRaja786) reported
@virginmedia My broadband has not been working for 2 weeks I have called several times and no one has been able to fix it ??? Can some one messeage me ASAP and help me so I can get going with my day to day duties
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hazel ann sharman
(@hazelsharman) reported
Diabolical service from virgin media, have been a loyal customer, 20 yrs. Helpline directs me to call a number from my landline, how ? it's not working along with the TV. Back and fro, advice ring the number on my l/line! Finally spoke to a person I could
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
I wish @virginmedia still did TiVo - 360 is an awful platform compared!! Even SkyQ has more options and functions!! 360 I think has been released for about a year now and still doesn’t have undelete
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Alex
(@Alex60978873) reported
@virginmedia Far from but I'll deal with rest when I hear back about complaint
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Si Smith
(@sjslfcforever) reported
@virginmedia I’m using your WhatsApp service
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Lecky Deson
(@DesonLecky) reported
@virginmedia what a steaming pile of woke #antiwhite ****