Virgin Media outages and service status in Mildenhall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Virgin Media generated 1 outage signal in the last 24 hours around Mildenhall, including 1 direct report.
- The most common problems reported in this area mention TV.
- The most recent signal from this area was received May 14, 11:53 AM GMT+1.
- TV (100%)
The latest reports from users having issues in Mildenhall come from postal codes IP28 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mildenhall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mildenhall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mildenhall, England
The most recent Virgin Media outage reports came from the following cities: Mildenhall.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 56 minutes ago |
Community Discussion
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Virgin Media Issues Reports Near Mildenhall, England
Latest outage, problems and issue reports in Mildenhall and nearby locations:
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Nigel Craft (@CraftyNigel) reported from Ely, England@Katy1207L @virginmedia I’ve already rung 4 times about this issue I’m just getting nowhere
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Paul White (@Paul_1966) reported from Dalham, England@virginmedia 😩. Down again… I’ve work to do, emails to send .. stuff that can’t wait. When’s it going to be back up?
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Lee Rainbow (@leespursrainbow) reported from Dalham, England@virginmedia This has crashed again although no lights on any of the boxes or pod - try to call and can’t get through - try to use the app to see if there is an outage and that isn’t working either….sort it out as trying to WFH
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Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia This just says I’ll still have to pay £5 a month surely your WiFi should work correctly ,we never had this problem before so surely this means there’s a problem , we can’t afford another £5 a month as we are paying nearly £80 now
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Becky (@beckycanfield) reported from Dalham, England@virginmedia please sort out the broadband issues. Some of us work from home and have payroll to do. It’s going to be a late night if you eventually get it back on today 😭
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🍊Simon Gibson🍊 (@1966SJG) reported from Burwell, England@virginmedia it’s apparent you have a problem but you are not being honest about it. Can someone please advise when your email system will be fixed. No service for 24 hours now, made a requested password change, an adviser also changed my password. Even been given a fault number.
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Laura Cook (@LauraVCook1980) reported from Dalham, England@virginmedia do me a favour, just send me a new router please! Sick of intermittent broadband. Takes too long to get through to tech adviser so it’s back working by the time I speak to someone so they detect no issues!
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks
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bradley (@bradley_Avery18) reported from Dalham, England@virginmedia Will you be offering account credit for us customers affected during the outage of the broadband?
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Nigel Craft (@CraftyNigel) reported from Ely, England@AmazonHelp I did exactly this last time and you couldn’t help me and sent me to virgin media , I spent ages taking to you about it
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Matt (@Troff1975) reported from Newmarket, England@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Laura Cook (@LauraVCook1980) reported from Dalham, EnglandI didn’t seem to have issues with my @virginmedia broadband today (didn’t try the TV) but now it’s meant to be fixed, mine has gone down!
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Rob Clarke (@RobClarkeType) reported from Dalham, England@virginmedia Virgin Media treat their customers abysmally. Never ever offer compensation for loss of internet.
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Ian Cutting (@iancutting77) reported from Newmarket, England@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England@virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB
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🎀・゚✩ 𝐵𝑒𝒿𝑒𝓌𝑒𝓁𝓁𝑒𝒹 𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Dalham, England@virginmedia hi guys, do you have any updates for the issues in Bedfordshire? I’m using my mobile data to work which isn’t ideal! Thanks so much.
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Nikki Treweek (@NikkiTreweek) reported from Dalham, England@virginmedia My Virgin broadband has gone down again. I tried calling you guys but just got cut off! I’m in Hertford SG14 3AN
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🏴Angus🏴 (@DrWonkenstein) reported from Burwell, England@virginmedia Yes I am, connected to the internet but it barely works and when it does is slow, download speed is 3mbps when it’s normally like 60
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Nigel Craft (@CraftyNigel) reported from Ely, England@virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve🌳🌳🌳 (@Steve5943984294) reported@virginmedia I’m having a problem logging in to check , is it an area thing ?
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Basquildol 💙 (@basquildol) reported@virginmedia in Bedfordshire,TV all pixilated and no channels working this morning, is the UK wide it just one area? What resolution time do you have? Thanks
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Ally (@Allybally_21) reported@virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app
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JAY (@Gio69833033) reported@virginmedia Issues or no issues COME TO DOVE HOLES IN BUXTON. I hate sky.
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malcy (@malcy03) reported@virginmedia what's the matter with tv and phone service. My tv has gone down, my mums tv is gone down and can't get through to 150 of our phone to speak to anyone
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Philip Godfrey (@Fliposteo) reported@virginmedia every channel pixelated and your phone “support” says No issues in my area?!!? It’s all over X. Clearly there are national issues and everyone except #virginmedia seem to know about it.
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Just Phil...... 🫧⚒ (@pipjcee) reported@zandsaffire @virginmedia It looks to be country wide. I’ve got the same issue. Massive picture breakup, internet issues and the website is down
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Owain (@OCP_84) reportedMy experience dealing with @virginmedia has been nothing short of shambolic. Was with Virgin for years on £93 for full package inc. 2boxes + @tntsports. 2 years on, they want £150 to retain me as a "valuable" customer. However, if I cancel - create new a/c; it's £114
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Claire (@jclofthouse) reported@virginmedia I have a contract that expires in November 2026 that applies a recurring discount. Every month the discount doesn’t get applied and I call and am told I don’t have a contract. I email Virgin a copy of the contract and am promised that this will be fixed HELP PLEASE
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Daryl Forster (@DarylForster8) reportedAnyone else having issues with @virginmedia TV reception