Virgin Media

Virgin Media Outage Report in Maldon, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maldon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maldon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maldon, Essex, England 04/20/2024 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Maldon, Essex, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Chelmsford, Laindon, Wickford and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Internet
United KingdomBasildon Internet
United KingdomBasildon TV
United KingdomChelmsford Wi-fi
United KingdomBasildon Internet
United KingdomBasildon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maldon, England

Latest outage, problems and issue reports in Maldon and nearby locations:

  • Da_Hayts Mark Hayton (@Da_Hayts) reported from Colchester, England

    Terrible service keeping me waiting for an hour by @virginmedia

  • RyanTCB Ryan (@RyanTCB) reported from Basildon, England

    I hate phoning virgin media at weekends and getting the Indian support centre 🤬

  • marcsnappy Marc Corn (@marcsnappy) reported from Basildon, England

    @Shadow_Official @virginmedia This issue I found happened more on wifi, I had to put in a secondary switch and run everything via Ethernet.

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia I’ve going through this process since 20th March! I’m unable to talk on the phone easily due to a brain injury. I’m still waiting for a response from the resolution team!!

  • nickihendrix4 nickihendrix (@nickihendrix4) reported from Basildon, England

    @virginmedia what the actual **** is wrong with you people if it was phone bill you guys would have deducted all long time ago but y’all don’t want me to make calls and y’all decided not to warn us either. I swear to God I’m not paying my bill this month periodt

  • jj_phoenix66 JJ_phoenix (@jj_phoenix66) reported from Colchester, England

    @virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!

  • DebzGlover Debz Glover😜 (@DebzGlover) reported from Basildon, England

    @virginmedia Hi, no service issues in my area according to your website

  • MichaelGagaHale Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.

  • MichaelGagaHale Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.

  • lukeredpath Luke Redpath (@lukeredpath) reported from Colchester, England

    @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia 2nd complaint made via your website as still no contact from the resolution team!

  • MichaelGagaHale Michael Gaga-Hale (@MichaelGagaHale) reported from Colchester, England

    @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia No advice, no contact = appalling service. This is the problem!

  • LawroGardiner Lawrence Gardiner ➡️ (@LawroGardiner) reported from Basildon, England

    @Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.

  • CordenGemma ❤Gemma❤ (@CordenGemma) reported from Colchester, England

    @virginmedia when will we have normal service again.

  • marcsnappy Marc Corn (@marcsnappy) reported from Basildon, England

    Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.

  • LIHT80 Lad In His Thirties (@LIHT80) reported from Wickford, England

    @SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about

  • LAURABELLE72 Laura Elliott (@LAURABELLE72) reported from Thundersley, England

    Have some sense @virginmedia if your mobile phone systems are having issues why wait until the caller has been on hold for over 15 minutes to play the recorded message that says there's nothing you can do about it #********* #CustomerService

  • jimaxyn Jimmy Regan (@jimaxyn) reported from Colchester, England

    @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

  • Pegaso650 Jon Lovett (@Pegaso650) reported from Basildon, England

    @virginmedia Faulty equipment, price rise and awful customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PALillie Paul Lillie (@PALillie) reported

    @virginmedia I was phoning for my sister, she was on the phone for two hours being passed from pillar to post & she wants to cancel her service entirely now so well done I guess, silly thing is all she wanted was to swap a hub 2 for a hub 4 It shouldn't be this difficult to interact with you

  • _heiszee He Is Zee (@_heiszee) reported

    @Fifakill_ @virginmedia You wana check for scheduled routines either on your computer, something on your network or your network equipment itself… if you can’t find anything trying to do an update or “calling home” you should make a note of the times and report it to VM…

  • Missdaisydoo18 Louise (@Missdaisydoo18) reported

    @virginmedia extremely poor service for someone I care for, nothing but trouble from the start. Endless phone calls to you , no phone for a month and now you have cut all services as she can’t pay her bill as you haven’t sent one , she has no bank access.

  • JulesMacdo Julie Steven🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JulesMacdo) reported

    @virginmedia sold broadband to my 73 yr old Dad on his doorstep.salesmans Stephen promised to come help him install. 3 times no show. DISGRACE.happy to post Stephen number. See if he answers calls from others @SkyHelpTeam can you please help my Dad come back to your service?

  • Ayxsu26 Ayxsu (@Ayxsu26) reported

    @virginmedia down again cba with them

  • Michhforsythe Michelle (@Michhforsythe) reported

    Why do @virginmedia put their prices up and then suddenly the Internet just stops working? Also, when there is an issue they make it next to impossible to get through to an actual human being.

  • nofksgiven81 The man (@nofksgiven81) reported

    @virginmedia Too late now, signed up to a contract with bt last night, Virgin have pushed me to far, and your pathetic attempts here to help were the last straw

  • kizzlefxxg Kizzlefxx (@kizzlefxxg) reported

    @Fifakill_ @virginmedia I KNEW I WAS NOT GOING CRAZY!!! Honestly as soon as it’s near midnight my whole **** crashes for literally hours!!!!!!🥲🥲

  • MaloneyNatalie natalie maloney (@MaloneyNatalie) reported

    @virginmedia Via phone call and on the WhatsApp messaging service

  • Upan_77 Upan77 (@Upan_77) reported

    @Fifakill_ @virginmedia It's not a nationwide issue, I have Gigabit from VM and never have this. Presumably you use your own router/APs and put their "hub" in modem mode? (everyone should do this regardless of ISP)