Virgin Media Outage Report in Long Ashton, North Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Long Ashton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Long Ashton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Long Ashton, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Clevedon, Radstock and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bath |
TV | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bath |
Internet | |
| Bristol |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Long Ashton, England
Latest outage, problems and issue reports in Long Ashton and nearby locations:
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Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful
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Neil Wilkins
(@neilwilkinsx) reported
from
Bristol, England
OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
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Nick Mapson
(@mapson_nick) reported
from
Clevedon, England
@virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡
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David Mason
(@Mendipcaver) reported
from
Kingswood, England
@VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia so you think it’s acceptable to too my bill up by£29 a month after being with yourself for 17 years . After speaking to a so called customer service advisor I have to wait 28 days for a response 😡😡😡 new customers getting better deals
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update
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claire brooks
(@gasbitchbrooks) reported
from
Bristol, England
Virgin media and Vodafone r ****
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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Jon Bower
(@jon_bower) reported
from
Bristol, England
Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace
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Nick Hounsfield
(@WavemakerNick) reported
from
Bristol, England
@virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cora Linn
(@Corazzz) reported
I can say as a first time @virginmedia customer I can't wait to leave. They have literally ****** up every aspect of our account including putting it in someone else's name 🙃
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Mitch
(@itsmitchh_dota) reported
@the_mileshd @virginmedia always seems to **** up at midnight when these useless ***** aren't in office
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Tom Hardy
(@tomhardy92) reported
@virginmedia Woken up and it’s still not working. Looks like another day of hotspotting and wasted data for my wife. This really isn’t good enough.
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Jimmy Newtron
(@lukehaynes1995) reported
@virginmedia is there a service outage in Northampton nn2 going on? All my devices connected to home network but not able to browse to any website or connect to any services on phone Xbox or desktop? Also can’t ping my router
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Sandhill Plant
(@SandhillPlant) reported
@lukehaynes1995 @virginmedia Down too in Northampton. Doh
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Ben Holloway
(@BenHoll38817319) reported
@virginmedia hey. My Internet has been intermittent since Tuesday! We booked for an engineer to come and fix it but you text and cancelled them saying it was an area problem. Its now Thursday and I need it for work and it won't let me book an engineer online for some reason
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YoungJesus
(@oYoungJesuso) reported
8 hours down, 4 to go just sorting out a few connection issues that have arisen (virgin media sucks) shouldn’t on BRB for too long
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hampy
(@hampy1971) reported
@virginmedia I can't confirm anything. I'm really not interested now, I've spent more than enough time trying to get issues resolved. I've had enough, I will live with it as it is until my contract is up
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Joe
(@itsjoerack) reported
@virginmedia Hi, if I sign up for a new Mobile contract, can you confirm which network the contract will piggyback off of? Is it EE or Vodafone?
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Weathergirl #FBPE #FBPPR #FBPA 🇪🇺🔶 💙
(@NoraHutson) reported
@virginmedia I’ve not filed a complaint yet but at least I have a ref number for the missing payment. If you think it will help resolve this more quickly, I can DM with details, but I have already spent an ridomate amount of time giving this by email and phone over some months.