Virgin Media outages and service status in Leek, England

Problems in the last 24 hours in Leek, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leek, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Leek, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Macclesfield, Leek, and Buxton.

City	Problem Type	Report Time
Stoke-on-Trent	TV	6 days ago
Stoke-on-Trent	TV	6 days ago
Stoke-on-Trent	Internet	11 days ago
Stoke-on-Trent	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Leek, England

Latest outage, problems and issue reports in Leek and nearby locations:

• 
  James Hope (@gingerjames1990) reported 1 minute ago from Stoke-on-Trent, England

  @reddersmufc @Ofcom @virginmedia It's awful! I'm sick of calling customer services and getting through to someone who cannot understand basic English language and goes on talking about something else. Then try to speak to three different advisers to raise a simple issue/complaint and they refuse!

• 
  Meyrick (@iMeyrick) reported 4 minutes ago from Stoke-on-Trent, England

  @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

• 
  Beth Emma (@beth_emma_) reported 6 minutes ago from Stoke-on-Trent, England

  This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬

• 
  cara (@PeachyBeechy) reported 8 minutes ago from Stoke-on-Trent, England

  @virginmedia shocked and appalled by the rude and aggressive manner of one of your agents just now during an unsolicited sales call.

• 
  Robot Monkey (@BeppoMonkeyBoy) reported 9 minutes ago from Bucknall, England

  @virginmedia shocking service already thinking of cancelling, and I’ve not even been setup yet. I’d avoid, maybe I’ll talk to the other fiber in my area, I think they are a lot cheaper.

• 
  NM (@duckmall) reported 9 minutes ago from Macclesfield, England

  @virginmedia just been trying to get package adjusted and price reviewed as don’t need your TV anymore, just broadband and phone - have wasted 45 mins on the phone so far, told to call back in a week when discounts will be loaded on system - who do I speak to, v poor !

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 16 minutes ago from Stoke-on-Trent, England

  @virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.

• 
  Joanne Fallon (@Jo8Pink) reported 17 minutes ago from Macclesfield, England

  @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

• 
  Meyrick (@iMeyrick) reported 19 minutes ago from Stoke-on-Trent, England

  Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.

• 
  Neil Barker (@NeilBarker72) reported 23 minutes ago from Stoke-on-Trent, England

  Is anybody having issues with @virginmedia internet. My neighbours is running ok but is off.

• 
  My big fat British Bladder Tumour (@big_british) reported 27 minutes ago from Macclesfield, England

  @virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!

• 
  Sophie Bridgett (@sophiebridgett) reported 31 minutes ago from Stoke-on-Trent, England

  @virginmedia Still terrible. I've followed the instructions once signed in online however consistently dipping. :(

• 
  Matthew Hughes (@MattHugheslives) reported 36 minutes ago from Stoke-on-Trent, England

  So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

• 
  Jay Tungsvik (@Th3V1k1ng) reported 36 minutes ago from Bucknall, England

  @virginmedia Nope... back home after being out since 7am. And guess what... no virgin broadband... Still. I can't work. I can't stream. I can't log into the EA/STEAM apps to play games on my pc. Thanks for putting my costs up and dropping the service @virginmedia

• 
  Iwan Evans (@iwanevans) reported 40 minutes ago from Congleton, England

  @virginmedia Almost like you didn't read my original message... Your stock answer STILL doesn't ring true, just repeating the phrase I quoted in my original message to me again doesn't help one little bit

• 
  Matt Bennett (@MattBennett93) reported 48 minutes ago from Stoke-on-Trent, England

  @virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?

• 
  Wayne Thomas (@martialartnerd) reported 55 minutes ago from Stoke-on-Trent, England

  @virginmedia absolutely shocking treatment when trying to sort an upgrade out, asked to speak to the manager was told I can't sniggered at and the phone was then put down... we have three contracts Internet and tv with you safe to say we won't be renewing

• 
  Tim Ray (@timothyray) reported 55 minutes ago from Tean, England

  @Cassetteboy @virginmedia Imagine being that crap a company that you don't realise the damage you do to @virginmedia's reputation when you piss off someone with 77k Twitter followers.

• 
  Shaun Mountain (@Mountain1863) reported 57 minutes ago from Biddulph, England

  @virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers

• 
  Andrea Day (@Andreaeday) reported 59 minutes ago from Biddulph, England

  @virginmedia Just also discovered that even though I was told I wouldnt pay for gadget rescue & then I was charged in error. Called last weekend to sort and was told it was sorted, I’ve just been credited £5 rather than the £20 paid for initial set up. I am SO tired of this. Please fix it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo Powell (@jo_kapow) reported 1 minute ago

  @virginmedia funny no response to my previous tweet. Feel sorry for my parents what do you class as an emergency? If waiting until 14th April is your next appt? My poor parents.

• 
  Lisa Cooper (@lisalulabelle75) reported 2 minutes ago

  @virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡

• 
  BRIAN HEALY (@XBRIAN501) reported 4 minutes ago

  @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 7 minutes ago

  @virginmedia @MJW_F1 Channel 4 issue.

• 
  Ian Farrow (@ifarrow) reported 11 minutes ago

  @virginmedia broadband down again. Go in to web page and it says try back again in 22hours! Go to tele helpline and it costs a fortune. How can I get help fixing this that doesn’t take 22hours. Shocking customer service.

• 
  David-Leroy Sellers (@LeroyDLS) reported 14 minutes ago

  @virginmedia Basically I’ve had to stop working and have been medically signed off work for the last few months. - As such, I haven’t yet been able to pay my bill and wondered if there is any help available- I should be back at work in the next few much but I’m really struggling financially

• 
  Martin law (@tw1tterlawsey) reported 18 minutes ago

  @virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this

• 
  One day you'll see the truth (@therealsambo121) reported 19 minutes ago

  @virginmedia sooooo your useless customer service were supposed to phone me today help me with a direct debit! But as usual your customer service is a total let down

• 
  Paul THORNE (@harrewis) reported 21 minutes ago

  @virginmedia brilliant…received new 360 remotes. Zero instructions in box so have to find instructions online. Cannot connect remote to tv after MANY attempts. No way of getting help! Why no clear instructions in the box on how to pair??!!

• 
  HTL83 (@HTL832) reported 21 minutes ago

  @virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated