Virgin Media Outage Report in Donnington, West Sussex, England
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The latest reports from users having issues in Donnington come from postal codes PO20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Donnington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Donnington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Donnington, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Chichester, Portsmouth, Donnington, Waterlooville, Cosham, Havant and South Hayling.
| City | Problem Type | Report Time |
|---|---|---|
 Chichester |
Phone | |
| Chichester |
TV | |
| Portsmouth |
TV | |
| Portsmouth |
TV | |
| Donnington |
TV | |
| Portsmouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Donnington, England
Latest outage, problems and issue reports in Donnington and nearby locations:
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James King
(@JamessKing) reported
from
Havant, England
@virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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Finola Sloyan
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is going on with your service?? Just discovered I’ll have no internet until 6pm, with no warning. This is not acceptable. This, after atrocious TV reception past week & 16 days with no landline Sept/Oct. See you’ve increased my package too #badcustomerservice
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Suzanne Bamborough
(@SBamborough) reported
from
Portsmouth, England
No WiFi all day - and still no service! What’s going on @virginmedia ?!? postcode: PO4, Southsea
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itsme
(@lolla2_uk) reported
from
Havant, England
@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia wifi cutting out continuous throughout the day. Just spent 1 hr with your support. As I was using wifi calling I checked he would call me back before he started resetting/ testing. Just been cut off as expected. No call back. Frustrated and disappointed. Pls Help
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I can’t get through to you guys on the phone so resorting to Twitter. My internet keeps going off, you said you had fixed the problem about a month ago can someone get back to me please before I cancel my DD to you
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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James Saunders
(@jameslsaunders) reported
from
Portsmouth, England
@virginmedia Nothing listed on my area on service status page. tV fault is loss of all advanced features: Pause, Rewind, Record, can’t access apps, cant search.
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James King
(@JamessKing) reported
from
Havant, England
Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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G 67
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia It’s okay but your system is rubbish, even the text service doesn’t work properly
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Ben Hall
(@Ben78Ben) reported
from
Havant, England
@virginmedia broadband has just gone midway through a movie in the Havant area, is there a known issue? Please do better
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Eastham
(@keeastham96) reported
@virginmedia Hello, an engineer came out last Friday. We've managed 6 days without having to call and restart our WiFi. 🙄 Seriously cannot wait to leave. 5 months to go! Although when you're not providing me with a service I think I should be able to leave now?
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Please wear a mask.
(@dougal62) reported
@vmbusinesshelp We have had no Virgin Media Business fibre broadband in Liverpool since ~10am yesterday. I have been waiting for a LiveChat agent for 45 minutes. What the hell is going on? When will you have fixed this and restored internet service, please?
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Vonnie Doll 🏴
(@MrsEyvonne) reported
@virginmedia Nah your service is shite, always has been from day 1! The only thing I’m checking is how long it is until I can cancel my contract with yous and your ****** broadband 🙌
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⚔️🦑Harper Lou🌸
(@SquiddyNoodles) reported
I'm just gonna put this out here cos my mother has tried tirelessly to get virgin media cos my current internet is borderline unusable most of the time but no matter how much we use the thing to find out what service we can get we NEVER hear from them does virgin actually exist
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Delta Blue
(@Delta_Blue1) reported
Can anyone recommend a good Broadband/TV provider that isn’t @virginmedia Down for the third time this week, right at the start of an important customer call #ClownShow
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AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
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ellie mck
(@eleanormckeown) reported
@virginmedia Hi! Have no phone for the last three days. No response from your chats, WhatsApp or phone. Can you help , please.
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⭐️ Vicky ⭐️
(@Vicky_Outen) reported
@wazzaster @virginmedia @MartinSLewis Thanks Wynne. My parents put the phone down & rightly so when they were asked the sort code because they thought it was a scam. But this isn't getting the wifi sorted which they are paying for.
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em
(@emageddon) reported
@virginmedia I used that number, I spoke to advisors who were v nice but it took ages and then they had to pass me on to another department who left me on hold for ages then cut out. I also tried the website messenger - hours on hold. Done now, but took hours over days.
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Elise
(@elsiemay84) reported
@virginmedia The case has been closed but it has the resolution that has not been actioned. Can the resolution be actioned please.